Seth the BATTERY GUY came to my rescue. He just did the battery and it wasnt completely dead so we can do an even exchange. He gave me a tow over to where I needed to go.While we was in tow I thought one of my tires was flat on my car, he stopped, put air in the tire and off we went.Excellent service. 👍Excellent customer service. 👍Just everything was EXCELLENT.👍THANK YOU SO MUCH.
I was in a car accident on July 1st & Henry’s Towing Driver #64 - Chris was actually the one who was there first & helped me from the vehicle. I was pretty shaken up from the air bags & the head-on collision. Chris stayed with me as the police took the report. Then Chris moved both vehicles quickly, professionally, and safely off the highway. I was on vacation, not from the area, and didn’t know anyone. It was really nice to have Chris around during this stressful time. Best type of employee a company could have. Thank you.
Dennis Seay (Driver #107) moved a vintage box truck cargo body (22 x 8 x 7.5) for us from Springfield to the boonies in Douglas County. The spot we wanted it in was next to the woods and on a bit of a slope. He landed the trailer body perfectly and somehow managed to get the truck out of spot it ended up in with maybe a foot left front and back. It was amazing to watch. Dennis was very professional and very talented! Kudos to Henrys for employees like Dennis.
Mike (driver #89). Was very kind and very helpful. He got there in a very timely fashion, and he did everything to make sure all was well whenever he got there and before we left, could not recommend a better towing service.
It was a great service from Robert #41. He took care of my car hassle free. Was really quick and did the job right.
Mike (Driver #89) showed up shortly after I called, with barely any wait at all. He went above and beyond to be kind and helpful. I always know that I will get consistently good service when I call Henrys!
Good experience from Mike driver #89. He was quite nice and got there on time. Good prices too!
They were easy to find, took care with my truck & delivered it in a timely manner. They werent as expensive as I thought they would be.Thank you all at Henrys.
Polite professional A1 service every time we have used them.A shout out to driver 41 who took the time to explain all costs, services, insurance refund process in a fully professional ainformative and professional, not to mention friendly manner
He was very polite. Thought about us first thing. Would definitely reuse this company if Im In Springfield
I had a great experience considering the circumstances. I have a classic truck that broke down east of Springfield. Zac came out and was great. He loaded it on his roll back and was very careful not to scratch or damage it in any way. He even went the extra mile and used straps instead of chains. He was friendly and very professional. Very impressed.!!!
Mike was absolutely amazing! Not only was he there quickly but he also waited while our ride came. He offered to let the kids sit in the air conditioning and was just absolutely wonderful.I will never use any other tow company if I can avoid it.
Big Shout out to Dennis S who delivered our Prefab Office to the Job site today. He called ahead of time, made sure the office was oriented correctly for our space, and masterfully placed it where we needed it. Timely, efficient, and friendly. I highly recommend Henrys Towing for your mobility needs.
Nick Driver 31 helped me when my car tire went flat. He was extremely nice and pleasant to work with. I would definitely use this company again.
Driver #89, Mike, came tow our car to the local dealership. We were told that hed be with us in less than an hour on a Saturday afternoon. We were pleased to se him about 20 minutes later. He was quick, efficient and professional. He had us taken care of in about 30 minutes.
CW #97 is the poor guy who got to pick up my parents broken down RV to move it to my sisters place in Springfield. It hadnt been moved in 8 years, so it was a much bigger job and pain in the butt than I thought it would be. He did an awesome job, he kept trying different things and communicating what he was going to try next, and then he was able to move it on its way! Im so happy to have my driveway back! CW #97 was hardworking, professional, and polite. He did a wonderful job!
We came out of state, parked on an incline. Got our parking gear stuck. Tried for sometime and couldn’t manage it ourselves. Called Henry’s Towing Service and they came straight away. Driver #41 was so kind and understanding. We had driven 8 hours already. He was able to assist us within 10 minutes. Was so friendly and gracious towards us! Thank you!!
My mustang was completely dead. Mike driver #89 was on time and did a wonderful job. Car was not easy to get to. He was professional and looked car over. Tried to charge the battery but battery was a goner. Thanks Mike for your extra effort in towing a car that was it easy to get to.
Great company. Very professional. Drive number 41 is very experienced and knowledgeable. I would highly recommend him and Henrys towing.
We waited for 3 hours on a different tow service, they kept pushing our ETA out. Its now 11pm at a seedy gas station. I called Henrys just to see if they had anyone available. They were there in 10 minutes and helped me find the best place to get a new tire. Stephen was incredibly kind and got me headed home in just a few minutes.
Called to have a car towed at 3:58 PM. They told me they could pick it up in about an hour and have it delivered to the repair shop by 530-6pm. Received a voicemail at 7:52 PM telling me the car was locked in the park so they wouldnt be able to get to it until 11 am the next day. The car was parked in a public walking trail/parking lot. There is not a gate or chain to lock it in as they claimed it was. Please see attached picture. Returned that phone call only to be greeted by an extremely rude dispatcher, who was most unhelpful and didnt seem too willing to do her job. They called me again at 10:34 am to let me know they would again not be able to get to it. This time it was going to be 3 PM or so before they could get to it. I canceled the tow with Henrys. At 10:39 AM I called RPM Towing. The incredibly nice, helpful gentlemen on the phone said they would get to it within the hour. The car was picked up and delivered to the shop at 11:37 am . The driver even called me to let me know he had driven it on the truck had it hooked up and was seconds from being in route. The were $20 cheaper and so much friendlier. RPM seems to actually WANT your business. Save yourself the extra fees and hassle by not calling Henrys in the first place. If you get in a accident and need a tow please request RPM or another company other than Henrys. You will be much happier and from the reviews I have read youll have more money in your pocket, wont have any hassle getting your vehicle etc.
Called this morning and they came even faster than anticipated. The driver, Brandon Knight, was friendly and polite, and very efficient. Great service!!!! Thank you so much!!!!
Thank you Mike (Driver #89)!!! You were on time, professional, and took excellent care of our vehicle. I especially appreciated all the extra effort and time that you took in securing our vehicle safely! Will definitely use Henrys Towing for all of our towing needs!!!
The driver we had the pleasure of meeting was Dennis S. driver #107We had to move a storage container from some farm land to our property and then we wanted the container put in a covered carport structure. He never complained about what seemed to be an impossible task to me but he took the time to maneuver the container and truck so that he could slide it into the space we wanted. It was very impressive!Dennis was very easy to work with and if we ever need any hauling in the future (especially an unusual item) we will be calling again!
My sister and I were in a tough situation and needed a tow. Mike, driver #89, was on time and so helpful, patient, and professional! I hope that Henry’s towing knows that Mike is an asset to their company! Thank you Mike!
Mike driver #89 with this company was so nice to us after my wife was in her accident he was called to tow her car to the lot afterwards and went inside and grabbed our keys and met us at the hospital to give them back to us! He was fantastic and so kind!
Dennis Seay delivered our Bobcat tractor. We really appreciated his excellent communication and called us before he got to our house. Excellent service.
Mike (Driver#89) was friendly and helpful. Henrys gave us a great rate for hauling equipment locally. We will be using them for our local hauling needs.
Have never had such a poor experience at a cracker barrel.Waited over 40 min to get breakfast food at 10:45 on a Sat. When it arrived, the eggs were cold and we were missing half of what we ordered. Waitress was non-existent and manager got us fresh eggs but otherwise offered nothing but excuses for our experience (and only OUR experience) was so poor. Everyone around us the staff knew by name.Only nice part of the visit was the super kind and helpful lady behind the cash register.
We used Henrys Towing at Askinosie Chocolate today and they were great - especially our driver Dennis S. He helped us unload a new piece of equipment from a semi trailer by pulling it onto his flat-bed. But - he went above and beyond by suggesting ways we could maneuver the unusually long pallet into our factory. Great service!
So yesterday evening, I was going to take my Peterbilt 379 around the block, as its been sitting in the driveway since January (I finally got on at Old Dominion and have my truck for sale). Well, I was trying to get one set of brake shoes to release, and while not paying attention in front of me, I dropped the driver steer off in my culvert. Scott Cross to the rescue! He was prompt to arrive, had a plan to get me back in the driveway, and did so with zero issue. He was friendly, and obviously knew what he was doing....and I paid a fair and reasonable price at the end of the experience. Thank you Henrys for sending me such a good dude to get me out of an embarrassing situation....I was becoming the neighborhood spectacle!!!
Just had Dennis come out and move two containers for me. He worked with me and made sure I was happy, since I was kind of picky on the placement. Very professional, and good pricing. I am very happy...Thanks Dennis.
Locked my keys in my truck, called insurance and after over 30 min was told they couldnt find a tow company to come unlock my truck! Called Henrys and immediately answered and had Robert driver #41 out within 15 min and got my truck unlocked quickly and with a great attitude! Thank you guys!
Within about 10 minutes of calling Henry’s. Mike#89 called me back. He let me know that he was on his way. Mike told his current location and gave me an eta of when he would be arriving. A few minutes later he showed up. After arriving, Mike inspected my car, took pictures, got the car loaded. Then put oil dry down where my car was leaking transmission fluid.Mike was fast, friendly, and very professional. Thanks Henry’s and Mike for your service. Especially, when a car problem on a hot day can get frustrating really quick…Henry’s made it a little bit better day!
Robert was my driver, and he treated my old car like she was made of gold (and not a rust bucket) Highly professional, 10/10 would use Henrys again.
My mom jest got a new car from auto gallery and the key did not open the door so we was locked out and lucky us driver # 77 cole was at hobby lobby and i asked if he could help and he did not hesitate and got the job vary respectful and great at his job thank you
Mike #89Mike was extremely nice and helpful even showing me how to start the keyless start, how to open the truck and gas cap on this Lincoln.Henry’s always comes through fir me.L Thompson
We were traveling from Texas and locked our keys in the car at the gas station in Springfield. Our 6 month old was in the car. Robert showed up quickly and was able to unlock the doors quickly. He are so grateful for the quick service. Thank you Robert!
My car stalled on a busy street and I called Henrys. Within 10 minutes Mike Driver #89 was there and very professionally maneuvered in heavy traffic, loaded my car and got me to a repair shop. Would highly recommend Henrys and Driver 89 !!
They have nice prices and are real nice. Theyve helped me towed my cars a few times and also helped me get my fiances keys out of his car. They are very helpful and I would recommend!!
Dennis Seay was very helpful and went out of his way to help! I will definitely use Henry’s again! Thank you!
My wife had a blown out tire on the highway. Mike Driver #89 showed within 20 minutes of my call and rather than towing he changed her tire so she can have transportation and save a few bucks. Great service!
Dennis cordinated and moved my fathers shipping container. Everything went as planned and as scheduled thanks to Dennis professionalism. I was working with him several states away and he handled the move from start to finish. Stayed in contact with me as well. Highly recommend Henrys towing and Dennis. Thanks again Dennis.
Driver 41 was professional and quick with service. Got us jumped and back on the road in no time! Great service!
My car wouldnt start so I called Henrys to jump it. The guy arrived in about 20 minutes and jumped the battery. I asked him if the battery was OK and he said it was fine. He told me to leave the car running for awhile after he left to charge it up, which I did.Fast forward 8 hours. Went back out to start my car and it wouldnt start again. Called Henrys again and they came out and jumped the battery again. This time, they told me that I definitely needed a new battery, and that I needed to go as soon as he left to get one. I want to give a BIG shoutout to John Cheek, the man who came and jumped the battery the second time for being honest and telling me I needed a new one. He was very professional and he also did not charge me for the second trip to my home. I would definitely recommend Henrys. Thanks John for all your help!
#107 Dennis SeayMy jeep has been sitting in the parking lot of my apartment for well over a month because of just one tiny lugnut that cannot seem to be removed. I had the new tire and everything ready to go, but it just wouldnt budge (otherwise I wouldve changed it myself). But no tire iron or impact wrench can seem to remove it!Dennis tried his best save me from having to have it towed by trying t change my tire for me. Unfortunately, it ended up breaking to of his tools. It was a toughy! But In the end, I ended up still needing his expert service. He was friendly, helpful, and quick to get me where I needed to be. Wish more essential service workers were as reliable as the service I got from Dennis.*update*Now Im up and running! Thanks Henrys Towing!
# 96 Devin Harvey... thank you so much for your service, you were very professional and prompt on getting my car to my location! I’m very very impressed with his positive attitude and personal experience! He definitely deserves a raise! Thanks for your amazing service and making me feel comfortable about getting my car home safely and secure thanks again Devin # 96
Dennis hauled my 40 shipping container and did it in difficult circumstances. Not only was Dennis very patient, he was also very knowledgeable. I really appreciated the lengths he went to make sure the delivery was done in a timely manner. The cost wasnt cheap, but if you have something that is difficult to move such as this it is well worth the money. Thanks again Dennis for all your hard work.
Henry’s expertly moved my 20ft, 5,000lb shipping container. Dennis Seay was professional, knowledgeable and he charged half the price of the local shipping container mover. Highly recommend!
Robert did a great job! This big guy with a beard took care of my elderly moms van! Funny and good guy. Did a great job!Henry’s with Robert towing is safe and will get you taken care of! God bless
John Cheek Driver #88 showed up 30 minutes prior to their estimated arrival. Took about 10 seconds to open my door for me to get my keys out and was incredibly pleasant! Fantastic service! I have used Henrys several times and have always had great experiences. Thank you again, John!
Driver #89 (Mike) was very nice and professional. He said he would be there in 15 minutes and made it in exactly 15 minutes. I honestly thought the tow was going to be extremely expensive to tow across Springfield, but it was surprisingly only $75. I will definitely use them again when I need to!
I needed my vehicle towed from my brothers old apartment to my house, and driver Tony Gray came and towed it for me. He was very polite and very quick and efficient about it all. It definitely wasnt an easy tow as it was parked against a fence in a tiny parking lot, but he got the job done! If we ever need a tow again, Tony will be the one we call.
No wonder they have so many five star reviews! My family has always trusted Henrys to be professional and affordable. I had a friend from out of town with a 3/4 ton diesel issue that needed to be towed to a shop. The city was buried in snow but the driver, CW, showed up quickly, was very polite and extremely competent and helpful with getting the truck towed. The tow was only $75! Another great experience with Henrys! Thank you CW, cold snowy weather sucks but you really made the process easier!
Brandon did an amazing job.Was fast quick and friendly and the price was reasonable
I had an unexpected dead battery and was given a wait time of 88 minutes for a technician to assist me. 20 minutes ahead of schedule, Mike Coffman was there to charge and eventually replace my battery. He was a professional and took care of the job in no time.EDIT: 3/23/2021I needed to request services from Henrys again about a week after my first interaction with them. Not only was I met with another extremely friendly driver, (Stephen, driver #150) he diagnosed my vehicles battery issues and helped me fix it quicker than I expected. I am again pleased with my great service from Henrys Towing Service!
Tony Gray towed our Grapple truck today he did an exceptional job it is an older truck so he had several obstacles to overcome delivery was on time and perfect thank you!!!
Driver 31 Nick is awesome. Found us faster then estimated. Loaded my family up in his truck and took us from SDC to Republic. Awesome job. Comment from our daughter, Nick personal is amazing and funny.
Used Henrys to have a forklift moved from one company to another. Dennis driver #107 was easy to work with, took care of everything. It saved time and money from us trying to do it by ourselves
Ive used Henrys Towings services twice and both times every step of the process was very professional and speedy. Their response time was very quick and they were able to move my car out of my tight parking spot into the shop, then from the shop into an awkward driveway without any trouble. They are even with AAA, so with my friends advice I asked for Henrys specifically and Im so happy I did. If I am ever in a situation with my car not wanting to start again, I plan to use Henrys.
A good amount later than their ETA, seventy dollars to tow my car 2.4 miles, seems a bit outrageous. The only reason they get two stars is because they were careful with my car.
I had been told by Roadside Assistance, which never showed up, so after an hour & half, I made a 2nd call, that I probably needed a tow, because the problem sounded like the alternator & not the battery. I called Henry’s & Dennis said they would have someone to me within the hour. Zac arrived within 40 mins. Before he loaded my car on his truck. He checked the battery & a boost allowed my car to start. I’m so thankful for the courteous & professional service. I will never call Roadside Assistance again. I will call Henry’s !!
Robert #41 was very helpful with getting my car towed! Thanks again
Our family was in an accident as we headed back to Oklahoma and John Cheek helped us tremendously! We had children in the car, one of them being less than two months old, plus our dog and he got all of us off the road safely, took us to wherever we wanted to go until our ride from Oklahoma got to us. He was more than helpful! Extremely nice gentleman. Highly recommend!
Dennis is great! We have used his services multiple times. Always does a professional job moving equipment for us.
Mike, Driver #89, Let me know exactly when he was going to arrive, was on time, and was extremely polite and helpful. Id definitely recommend Henrys Towing they are on time and they have very helpful and kind people working for them.
Dennis (Drive#107) delivered 2 large containers to our office in Ozark. He was efficient, on-time, and exceeded our expectations. I would highly recommend using Henrys Towing and Dennis.
They were on time, very friendly, and very helpful. Driver #41 Robert Yount 2, was great.
Had a great experience with them today, John Creek my driver took real good care of my lowered car, didn’t scrape it one bit on or off the ramp unlike other towing companies around here have before in the past, and he got to my place in a timely manner. Will for sure use their services again!
Mike, driver #75, certainly was an excellent employee and very professional. I had come out of Furniture Row just before they were to close at 8 pm. Went to get in my car and it wouldnt unlock. I tired the key fob several times but nothing would happen. I used the key pad and got the door to unlock but when I tried to start my car it said no key detected. I tried several times but no lock, looked in the car manual but didnt find any help. The store closed and one by one employees left. I called Henrys explained my problem to the lady who was very helpful as I watched the last two leave and I sat alone thankfully under a nice bright light. Within about 15 minutes Mikeshowed up in his Lil Red Express tow truck, explained the problem and he began to see what he could do. He tried several things, took the fob apart, found the battery, rubbed it hoping to get it to start, but nothing. He then said he knew a guy who knew something about everything. He called him, would come back to the car check it out, go back and talk some more. The man told him every keyless start has a place to put the fob if this happens. He was on the hunt to find it and he did. He got it started and I was on my way home. I thank God he provided a nice man to help me out as it isnt the most comfortable feeling being there by yourself. Thank you Mike.
Mike, driver #89, just came and changed my flat tire on my van. He was on time and knew exactly where the spare was (between the seats...I NEVER would have found that), changed the tire and was done in about 15 mins! Super professional and knowledgeable! Thank you so much for your excellent service, Mike!!
AMAZING SERVICE!!!! Had a tire blowout and Mike (I’m telling you..ask for #89!!!!) showed up to save the day!!!! Even dropped it at the tire shop for me :)
Mike Driver #89 was assigned to my triple A tow. He was there quick and took the time to check my battery and a few other things before just simply towing my van off to the shop I had listed. He got it to the shop and was quick and efficient through the entire process.
Awful rude . He finally got a bunch of trucks and they think theyre better than everybody else
Got a tow from Mike in #89, and he arrived quick and got me to the shop!Highly recommended!
Dennis Delivered our container today and did a fantastic job. Despite all the rain and mud. Nice guy and knows what he is doing.
Cole was the man! Did an excellent job of helping me out and very friendly. Not only that, this dude takes pride in what he does! Something you dont see a whole lot now a days. Have fun at the beach this summer buddy!
Best towing service, this side of the Mississippi!! #41 Robert was extremely helpful and professional. If you’re ever in a pinch or just need a tow, you WANT to call these people!
Mike #89 Thank you so much for your help with towing my daughter’s car. Fast, friendly and helpful!
After affordable towing left me hanging Henrys showed up to save the day. The driver Joe was so nice that my mood improved and i wasnt as bummed out at my situation.
Drive 41 was phenomenal. Very professional. Great quality of service. Reasonable wait time considering distance with fantastic communication. Cheapest price and best service from Driver 41, I appreciate it!
Dennis arranged to have 2 new electric specialty forklifts hauled to a new customer in OKC and back hauled another unit while they were at it. This took professionalism to a new level and I have forklifts moved everyday around the region and Henrys was first rate from start to finish.
When the BMV stalled on Republic Rd this afternoon, a quick call to AAA brought Steven - Driver 50 - to the rescue. He arrived on time, delivered the vehicle safely to CB and delivered me safely to my doorstop. Perfect neighborhood service, very professional. Highly recommended!
Mike Driver. #89. Mike came out to unlock car when keys were locked in it yesterday. He was friendly and did a great job. Thank you for the great service
Dennis was great. Polite and efficient. Very helpful.
Henrys Towing and Service came through. Dennis Seay driver #107 was as polite and professional as they come. We got prompt and professional service from the dispatch to the driver and on time, a true rarity theses days. They are number 1 on my list to call.
Pulled too close into icy grass and a tow truck just happened to be near by. Flagged him down and he was quick and easy to work with. Had my car pulled out in under a minute flat! Thank you John Cheek, Driver #88!!! Very kind. God Bless!
Mike #89 was the driver. Very professional and kind. Did an excellent job! Will recommend Henrys
Mike, Driver #89, was fabulous to work with. Would certainly recommend you Let Henrys Do It
Henrys Towing is the best tow service in town. The drivers are always so helpful. Brandon Knight showed up on a busy winter night and was still very pleasant and professional. Call them. You wont be disappointed.
My spouse and I have been having issues with our car and thought it was the battery. After we replaced it my spouse was driving home from Republic when the car just stopped accelerating. I called Henrys because I have used them one other time after a flat tire and waited over an hour for another tow company to never come. After my frustrations I called Henrys Towing and they came right away so I decided to call them first. They were kind and friendly on the phone and said they would dispatch right away. They came just as fast as it took me to get to my spouse from my home. Mike (driver #75) was professional, efficient, kind, and when he handed me the receipt and talked about the insurance information and such for the tow I told him that I would follow him to the dealership to fill out the night drop he said, oh no worries, I will take care of all of that for you....WAIT.....WHAT?!?!?!?!?!?!?! That is amazing!!!!! That is customer service and I really wish more companies were like Henrys. Thank you so much for tonight Mike. I will never use another tow company again!
Tom #101 was awesome. Took no time to get vehicle hooked up and going. Will definitely use him again.
Dennis was able to get us here at Sunbelt Rentals out of a bad jam this afternoon and make several deliveries happen on very short notice. Every freight company we reached out to was not able to get it done but Dennis and the good folks at Henrys made it happen. Thank you guys!
First class outfit. Great experience from initial call until end of tow. Dennis S. had a can-do attitude. He never made me feel like anything was a problem for him. Quite unusual in today’s culture of truck drivers. I’ve used Henry’s numerous times over the years. Can’t say enough good things about them.
Mike called me 15 minutes or so before arriving to let me know he would be there soon, and discuss plans on retrieving the vehicle. Arrival was exactly when he said, was very professional and helpful in understanding what was going to happen from here. Thank you Mike!
I had ended up in a ditch on the side of a busy stretch of narrow highway, stuck so tightly that I thought my front bumper might be ripped off in the attempt to tow me out. Not only did Randy expertly tow me out of the ditch and back onto the road without further damage to my car (despite the steep embankment Id rammed into), but he made sure that my car was fit to drive and everyone was okay. He was very clear but kind, something that really helped soothe my nerves as a young woman whod never been in this situation.Excellent service, excellent attitude. Hopefully I wont need this service again, but if I do, I know who to call.
Horrible business to deal with. We used to recommend them a lot for our calls in Missouri but after dealing with them directly and as a fellow towing service we will no longer be doing so. Our customer was treated poorly as well as they made it as difficult as possible for us to assist our customer in getting her vehicle home. No professional courtesy at all. We do not like seeing towing services like this giving the rest of us a bad name and I dislike leaving bad reviews, but ample opportunity was given for Henrys to do right and they chose not to.
Had a great Experience with this towering company and there driver Mike #75. Super nice guy and great timely service! Thanks guys!
Called AAA because my car wouldn’t start and Mike Coffman came. He called to verify our exact location and information beforehand which was much appreciated then he offered to give us a ride home and took my car straight to the shop. Very grateful.