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Smart Choice Cleaning
7631 Fullerton Rd e, Springfield, VA 22153, United States
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Smart Choice Cleaning

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PM
Review №1

OMG! Technician Sammy is amazing! Polite, professional, courteous and timely! I couldn’t have asked for more! We recently moved to the area and have white/light beige carpets- Sammy made the house shine! Thank you so much! I would ask for him again!

La
Review №2

We used them for our Airbnb property. The decline in the quality in remarkable. We had stopped using them after a broken picture frame and no mention of it which the owner apologized about after guests check in and complained about it. My husband decided we should give them another try because they do sheets laundry and we needed that.Our guests came to a filthy dishwasher with moldy plates and disgusting odor. They took pictures that put us to shame. The cleaning crew didn’t run the dishwasher!!!!! We lost our super host status because we got 2 bad reviews after the last 2 times we’ve used them to clean. And we’re expecting a third bad review after they cleaned or didn’t clean this time.The owner paid me back 30 or 50$ when they overcharged me by 20 mins. John is a good communicator but too busy to handle day to day business and his team isn’t trained to do so. I don’t call and try to solve issues anymore. We will go back to using Maid brigade.

m
Review №3

This is my second time using them. They were prompt to return my call and set up my appointment. They confirmed the appointment with a text and then the day of they called to let me know they were about 25 minutes away. All very organized and professional. They did a great job on the rugs and then applied stain protector. I would definitely recommend them.

Ji
Review №4

Very efficient and professional service. Technician very knowledgeable. Entire experience worked well. Most important red wine spills removed.

Ha
Review №5

This company is phenomenal, I use them for cleaning upholstery for my company and they revive the ugliest couch to nearly brand new. Also used them for my carpet in my house and they were able to remove some very old soap stains, food stains and even raked out the carpet to make it fluffy. 100% recommended

Te
Review №6

I recently used this company to clean my sofa which had several stains on it and Im very happy with the result. The 2-person staff arrived called me ahead of time to expect their arrival, arrived on time and were professional and courteous. Since this is during the Covid-19 pandemic they wore masks the entire time and respected distancing. And they did a fantastic job on the sofa - all stains are gone and it looks like new. They were not the least expensive of the quotes I received, but Im pleased with the result.

Ke
Review №7

After reading excellent reviews, I decided to use Smart Choice for move-in/move-out cleaning and their carpet cleaning services for our townhouse. I will say, the cleaning itself was great. Unfortunately, the CUSTOMER SERVICE WAS THE WORST I’ve ever experienced, and I will never use this company again. One of the maids accidentally messed up our coat closet door and shattered the glass from the bottom/main shelf of our refrigerator on the day we were moving out of state. I get it, accidents happen and luckily, the maid was not cut/hurt, but the way this company handled it was OUTRAGEOUS. I spoke with Elva (Smart Choice manager) on how to proceed. She tried to have someone replace the glass with plexiglass (which is far from glass) and it would not fit in our fridge properly. That’s a-whole-nother story that I won’t get into. Then, they charged us 30 minutes of additional time for what it took to clean up the glass that the maid broke?!?! When I asked Elva about the additional charge after the two huge inconveniences, she deceivingly told me that she already took off the charge for the third maid, but we only had two maids the entire time… We spent at least 30 minutes fixing the coat closet door ourselves, hours figuring out a solution for the fridge shelf, and spent almost $700 for the services we received. There was no discount for the mistakes/inconveniences they made, and instead we were charged extra. UNBELIEVABLE and completely unprofessional. Not a smart choice at all.

So
Review №8

Hired them for my brothers condominum cleaning. Amazing carpet cleaning and tile and grout cleaning. From what my brother told me, they were very professional and did a great job for the price. Very detail oriented. Highly recommended.

Ja
Review №9

Smart Choice Cleaning did an incredible job with cleaning our house while we were out of town for the Thanksgiving holiday. Coming back to a clean home mightve been the highlight of the break!

Je
Review №10

Great company. Weve used Smart Choice on two separate occasions and both times they were fantastic. Especially Regina in the office. Every time I call she is extremely courteous and friendly! The technicians that came out were very professional and fast. The did a great job, even with a few problem areas where the dog used to lay (dirt). Highly recommend

Sa
Review №11

Had an absolutely wonderful experience with Smart Choice! All of the staff I worked with were very friendly and accommodating. They scheduled my job quickly and did an excellent job. I will definitely be using them again in the future.

Na
Review №12

So after being a customer for 4 years and using their services over 8 times for carpet cleaning of 5 rooms and a stairwell. I’m very disappointed to say that when I used their upholstery cleaning services that it was far beyond awful. I contacted customer service and they informed me that they would give me a $25 credit towards my next cleaning services which I thought was absurd especially since I spent between $300-$400 to have a large three piece sectional cleaned. As a long time returning faithful customer I felt as though I should have received a bigger credit towards my next service or a free cleaning of my sectional the correct way. I sent them photos of the unclean sectional and it’s clear you can see that the job was half done and they’ve refused to make it right so they have lost a client, I will never use any of their services again.

Pa
Review №13

I wanted to have my carpets cleaned before my grandchildren arrived and hired Smart Choice based on their reviews. My service was performed on 5/31/19 and I wasnt going to leave a review, but, since I chose them based on their reviews I wanted others to know of my experience. My husband and I are the only ones living in our home and generally clean the carpets ourselves. We thought wed hire professionals this time because our backs wouldnt stand up to doing the stairs.The job consisted of cleaning the carpets in my family room, dining room and two sets of stairs. We dont use our dining room so the carpet was pretty clean with the exception of an area where we cut through the dining room to get to the butlers pantry. They did a good job on the dining room and stairs, but, my family room looked horrible. There were dark streak marks in the carpet that the technician advised would disappear once it dried and would be easy to just vacuum out. I asked that he go over it again but the concern was there would be more water added and the carpet would take longer to dry. Besides, he said he didnt have time because he had to return to the job before mine to do some re-cleaning. Once the carpet dried it looked just as horrible as when wet! A few days later, I re-cleaned the carpet myself which in hindsight I should have done in the first place. I could have called the office and had them send someone out to re-clean the carpet, but, after such a poor job it wasnt worth removing all the furniture from the room again and I no longer had faith in their work. I believe they rushed to complete the job, which they were 30 minutes late for and completed in an hour and twenty five minutes, so they could go back to the previous job and still make it to their next appointment. I would not use them again and would not recommend them. I gave them 2 stars because they did a good job on my stairs and the walkway through my dining room.

Ir
Review №14

Working with John and his team was a great pleasure! I had carpets washed in 3 bedrooms, and the technicians were done in no time. Additionally, they picked up 7 rugs for washing and returned them within few days. John personally delivered the rugs to ensure that I was happy with the work done. Im super happy with the results and will be recommending them to others! Thank you!!

Al
Review №15

Our basement flooded twice in a matter of days in 2018 from rain, and Smart Choice Cleaning answered the phone in the middle of the night and showed up with extraction equipment, fans and everything else we needed -- both times. They even worked with our insurance company to ensure the damages were covered. Were now using SCC for routine cleaning and theyve been so easy to work with, reasonably priced, polite, professional and communicative. We highly recommend them!

Th
Review №16

I have used Smart Choice Cleaning for more than eight years now. Not only do their employees do an excellent job with regularly scheduled cleaning (and they are very friendly when I see them), but they do special jobs (stove, refrigerator, windows, hardwood floors, carpets, tile cleaning) periodically when I need these extra jobs at a reasonable price. I also find that they do quick response work, such as cleaning up after flooding! Highly recommend. Smart Choice Cleaning!

So
Review №17

This company is professional, prompt, and thorough. I was able to set up an appointment for carpet cleaning the same day I called due to a cancellation. Johnny was on time and called prior to arriving. He was professional, knowledgeable, friendly, and did a thorough job. The price was reasonable as well. Definitely recommend.

Ab
Review №18

Very, very reliable. I come home to a clean house every time. No concerns about honesty ever; they are completely trustworthy in my home in my absence which is big. No hesitation in my recommendation.

Ho
Review №19

Im gladly recommending Smart Choice Cleaning. Not only they do terrific job cleaning carpet, they also go above and beyond accommodating customers. I called them on Friday, looking for next day service. While they didnt have slots open for Saturday they sent somebody to me on Sunday. I definitely recommend they service if u want a good carpet cleaning.

ki
Review №20

I scheduled my appointment one day prior to service. I had a coffee stain on my nearly new couch. The technicians came and did a GREAT job. Very professional, on time, and got the stain out. I would highly recommend to anyone looking for a job well done!

Al
Review №21

They were quick and efficient - and left our carpets looking great! We added on a grout and tile cleaning for the kitchen and the techs were able to get out some dirt and grime left by the previous owners that we thought we were stuck with. Will absolutely use them again.

V.
Review №22

Janitorial services are amazing

Be
Review №23

Fantastic team! I would definitely use them again and recommend them to all my friends. The girls were amazing! Thank you for doing a great job.

Ca
Review №24

Every part of my experience has been positive from the initial phone call to the completion of the work. They did a fantastic job on my carpets including the removal of some difficult pet stains and smells. I highly recommend using Smart Choice Cleaning!

me
Review №25

The ladies that cleaned my house for my move out were very friendly and fast. I felt that they did an amazing job and didnt take any breaks ( extending their time at my house).The gentleman who cleaned my carpets was also very friendly and in and out. Even the landlord commented on how clean the house was when I turned my keys in. :) Definitely recommend Smart Choice Cleaning.

J
Review №26

Smart Choice was able to fit me in on very short notice. Hector showed up on time and was amazingly polite and fast. He did a great job getting most of the stains out (some things, theres no help for except new carpet). If all of Smart Choices employees are like Hector, I absolutely recommend them.

Le
Review №27

The technician was prompt. He was polite and professional. He ensured he put down cloth to protect my wood floors. He had corner guards to protect my wall corners.He walked with me before and after he cleaned to ensured I was satisfied before he left.I highly recommend this company for their outstanding carpet cleaning service. The price was good. But more importantly, I am satisfied with the carpets that were cleaned.

Ph
Review №28

We hired Smart Choice Cleaning as a last minute move out for a real estate client. They did an amazing job. I would definitely hire them again and recommend them.

Di
Review №29

I have never, ever had my apartment cleaned so thoroughly and meticulously. It was so clean that I actually thought twice about moving out (which is why I hired Smart Choice in the first place) because they made the place look brand new! During the final walk-through with the rental property manager, she was amazed at how spotless the apartment looked. I will probably be getting back my full deposit because of the excellent job these women did. Brava!

Br
Review №30

Great, professional service. On making an appointment we were given a two hour window of arrival but on the day we were called with the exact arrival time. A great job and attitude so would definitely recommend this company.

le
Review №31

Smart Choice Cleaning is amazing! They were on time, finished early, gave us a discount, and did an AWESOME job. Everything was super clean and shiny, even areas we didnt think of! Definitely recommend this company.

Ja
Review №32

Excellent! We had the carpet cleaned throughout the house. The technician was very professional, protected our newly painted walls and did an outstanding job - especially on the stairs to the downstairs rec room which had a bit of wear. We highly recommend them and will use them again any time a cleaning service is required.

Sa
Review №33

I called Smart Choice for carpet cleaning and they were able to get me in that same week. They were very thorough in cleaning the 7 rooms in my house yet they were also quick. I think it only took them 60-90 min to finish. The gentlemen were informative, friendly, and considerate while in my home and may carpets look fabulous. This is my second time using them and I will continue to use them and recommend them to friends. The prices are comparable and they usually are running a deal.

Ha
Review №34

Used these folks for a move out cleaning...they committed to a smaller block of time than other big cleaners and offered both maid and professional carpet cleaning. The maids were awesome and the carpet guys were just as good! The apartment was clean, smelled great, and Im getting my deposit back! My only woe is that they dont service the location we moved to, otherwise Id totally recommend them!

Br
Review №35

They were great! Cleaned my condo thoroughly and sanitized everything the way I asked for!! Grateful for how quickly John got us scheduled as we were trying to clean up after a serious virus tore through the family! We will be using them bi weekly!!

Da
Review №36

I am a Property Manager for over 170 properties and use Smart Choice every month for move in and move out cleanings. They are timely, pay attention to detail, and are cost efficient. The carpet cleaning is awesome and the team is always quick to let me know when stains are impossible to remove. I cant say enough good things about Smart Choice and their team.

Br
Review №37

We asked for their service last minute and they were able to help us. They spent five hours cleaning up the mess the contractors made in our home we were about to move into. There were a few spots on the floor left with dust and a few floors up stairs had dust on them as well. Over all the job was good but we just wish the floors came out cleaner. Thank you for making your service available at the last minute!

Sa
Review №38

Our real estate team hired them for a move-in cleaning for one of our listing and they did an excellent job! Ladies were hard at work despite the heat (AC took a while to kick in since its been vacant) and took a great care of our clients home! Highly recommend and theyll be out go-to cleaning company for sure!

Jo
Review №39

We had lots of spots on our cloth couches. We have a 13-month-old, and didnt know if it would be a waste of time to try to get our couches looking clean. They honestly look new again! The technician was timely and courteous and the service was awesome. We will absolutely use them again and recommend them to friends and family!!

Ch
Review №40

Easy to schedule, good customer service from office. Nice tech was on time and efficient. Carpets looked so much better and prices are reasonable.

Ro
Review №41

Great service and cant believe how clean our carpets are. Yohanve was professional and took the time to explain what he was going to do after examining the carpet. Will definitely call again for my carpet service cleaning.

T
Review №42

Excellent customer service from making appointment over phone to actual cleaning tech at the house. He was able to remove stains and odor from my carpet that I was told could not be removed. I would recommend and use services again.

KL
Review №43

We chose Smart Choice even though they were more expensive than the other estimates we requested since they had been rated highly in various publications. The two women who cleaned our house worked very hard and did a great job.

Bi
Review №44

Hector was excellent and your pricing beat out many other competitors that were listed in the Best Picks publication. We liked the results so much we referred you to our friend two days later.

Jo
Review №45

Great service! John was extremely detail oriented. They did a great job on the office cleaning. Highly recommend!

Ka
Review №46

Very good experience! I needed my new house cleaned since it had been vacant for over a year and had gotten pretty dirty (plus the prior owners left it in poor condition) and the Smart Choice team did an excellent job making sure that everything was cleaned well. They worked really hard and didnt take any breaks during the 3 hours they were there. Will definitely use again!

Ma
Review №47

Smart Choice Cleaning was thorough and well worth the cost. They did not scrimp on the dusting or damp wiping. They got a lot accomplished in the time that they were there and I will use them again and recommend them to my clients.

Gi
Review №48

The crew who cleaned my house and tile floors did a really great job. The house looks wonderful. My thanks for a job well done!

al
Review №49

Two people came to the house and did an amazing job of cleaning everything, including the windows! We were very happy with their work!!

Ma
Review №50

Arrived on time and immediately went to work.It is a large house that was empty and they cleaned everything to prepare for the pre- settlement walk through. Great results.

Al
Review №51

Did a decent job cleaning my condo for move in. Afterwards noticed some deficiencies, but I definitely got my 2 hours worth of cleaning. Would use again.

Ju
Review №52

I just came home to a beautiful, clean, great smelling family room carpet. Yippee!And it needed the deep cleaning. Our pets have had there share of accidents and it looks practically brand new.I highly recommend them.

Cy
Review №53

This is the first time I have used Smart Choice and I was very pleased with the results. The technician, Morris, was pleasant and thorough in cleaning my heavily soiled carpet.

Tr
Review №54

My carpets were left clean. Staff arrived on time and were professional. It was easy to get a convenient appointment. Though I didnt shop around for a lot of estimates, I felt like it was slightly expensive but since its not an everyday expense I didnt mind paying this once.

Ja
Review №55

Great company to work with. They were on time and extremely courteous.

Ji
Review №56

John is my go to guy for carpet cleaning, When ever we have a problem Smart choice has always been there to help be out. Leaking water heaters, stopped up drain lines or just dirty feet. John makes my company look good.We are now offering his maid service as a post construction cleaning.If you need cleaning done you should call Smart Choice.

St
Review №57

I am positive that the rental home that you cleaned for us upon moving out was cleaner than when we moved in. I wish I had hired you to clean the new place before we moved in. Ive already recommended you to a friend who is moving out of her rental this summer.

Je
Review №58

John and his team were nothing short of amazing. Incredibly responsive and customer service oriented, Johns team bent over backwards to ready my home for rent on a very short turnaround. The carpet cleaning service was excellent- the gentleman was very throrough and the carpets looked better than they ever have (to include when I first bought the house). I used the housekeeping service to deep clean my kitchen and bathrooms-- they did such a great job that the tenants hired them for regular cleaning. John was also able to get my hardwood floors waxed and buffed less than 24 hours after I called-- they look great!! His scheduling team is wonderful and very accommodating. Competitive and very fair prices for the quality of work-- Ive paid more in the past for much lower-quality work. Wish there were more stars to give them. Thanks for making my move less stressful!

Sa
Review №59

Courteous, honest, prompt, reasonably-priced, and efficient. A good experience overall. Thank you!

Su
Review №60

On time (despite needing a narrow window), great communication, great work, great follow up all made their higher price worth it!

Cl
Review №61

I love Smart Choice and often refer them to clients & friends.Its just the easy solution for them to ensure great service at reasonable pricing.

Ty
Review №62

The upholstery cleaning services from Smart Choice is superb! I have white furniture and the technician (Yohance) was meticulous. He worked on the sofas like he was cleaning the owner of the companys items. My items looked FANTASTIC when he was through.Yohance got ink and soot out of my items that lingured for years. I had a well known cleaning team clean the same sofas last year and Smart Choice is, hands down, head and shoulders above in its upholstery cleaning abilities. The vibrancy of the sofas and dining chairs were restored.For what its worth, you wont go wrong with choosing this company. BTW, the technician was punctual too. So if youre like me and have a thing for timeliness, youll be pleased.

Ma
Review №63

Very competent and thorough. This was my first experience with the company. I will use them again.

Ca
Review №64

The technician, Hector, showed up on time, surveyed the work to be done, and then did it. Very efficient.He had to snake the hoses thru the house and upstairs as well, and he was very conscious of not tracking dirt thru the house. Im very pleased with the work that was done.

Er
Review №65

Excellent cleaning service. On time and true to their cleaning word!I will definitely be using Smart Choice Cleaning again!

Fa
Review №66

I would highly recommend this company! They were on time, were very friendly and courteous, and exceptionally thorough.

Ed
Review №67

Great job. Arrived on time, finished on time and the work quality was great.

Je
Review №68

They were amazing! My cats had a little (actually quite big) accident on my sofa and I thought I would have to get rid of it entirely! I called late at night and left a message. Someone called me back (the owner I think?) first thing the next day and gave great advice and got his people out to me a few hours later. In 30 mins my whole house smelled clean and the sofa is good as new! I highly recommend this company. They were quick, thorough, knowledgeable, and extremely friendly! Thanks for saving the day!

Al
Review №69

The ladies did a wonderful professional job. I will be very pleased to have them again.

Ho
Review №70

On time, hard working, exceptional results. Highly recommended.

Jo
Review №71

Outstanding service! Carpets cleaned for move out and honestly looked better than when I moved in 8 years earlier👍

Ru
Review №72

Mr. John Alzubi and his outstanding customer and quality home cleaning service I cant say enough great things!My dog is getting older now and having potty issues and his first times going in the house! Unfortunately was on our new rug when I came home from a meeting. Called up John this morning and his crew was here at my house in less that 30 minutes!Big shout out to his crew Morys and Isgrat that spot cleaned our big 9x12 living room rug to back to brand new and with a fresh not overdone to the senses!They were in and out in less than 30 mins so I can continue with my day with minimum interruption!If you need not only emergency cleaning but their bread and butter is a periodic cleaning schedule of your home or commercial spaces do not hesitate or go with anyone else!John Alzubi and his crew at Smart Choice Cleaning is the way to go!

Pe
Review №73

Quick response to my last minute request. Very professional service from Hector.

Br
Review №74

Excellent and thorough job. Cynthia and Ruth were very professional and paid particular attention to the problems areas in my apartment.

ta
Review №75

They did a great job, they came on time I will definitely use smart choice cleaning Best again.

Le
Review №76

Professional service, timely and dedicated, resourceful.

Mi
Review №77

Excellent customer service and their work was top notch! We decided to move forward with regular service as well.

Ja
Review №78

Great service! They fit us in quickly and provided stellar services!

Ro
Review №79

They were on time and did a great job for a reasonable price.

Do
Review №80

Always came on time and made my house sparkle.

Au
Review №81

Great experience. Would definitely use this company again.

Ni
Review №82

Honest and professionalThey did an excellent job cleaning. The technician over chaeged me, and they notifed me. Refunded the charges. Cleaning was done well.

Sa
Review №83

The chicken and sauses are DELICIOUS!!! Highly Recommend!!

K
Review №84

Fast, efficient, friendly, and we were pleased with the results.

Ja
Review №85

On time and professional service as promised.

Ma
Review №86

I found the Smart Choice Cleaning online and read they reviews, which are very positive and good reviews. I contacted the company and spoke with John ( manager and the owner) he was very professional, nice, and helpful. It was easy to decide to work with them because i can tell John really takevery seriously my situation and very helpful, so i feel comfortable and confidence they will do a great job! They did great job indeed and exeed my expectation on both : moved out cleaning and carpet cleaning. The team were very profesional and working very hard, no complain.I definitely will recommend them to any friends or my family who need the good and profesional cleaner.

Ro
Review №87

Great service, completed in a timely manner.

Lo
Review №88

They came, they cleaned, they left: all as expected. They did a good job.

Ch
Review №89

That guy was great. Carpets looked awesome.

Da
Review №90

I used Smart Choice rug cleaning service, grout cleaning and rug steaming in-house services and could not be happier. Not only did they do an excellent job, they were quite affordable and they were extremely professional. The owner came to my home and gave me a free estimate of what my job would cost via email within 1/3 of leaving. After I booked Smart Choice, I received a confirmation e-mail as soon as I scheduled them to come, a phone call the day before to confirm and their technician called me that morning and let me know he was on the way. He arrived just as promised, reviewed everything that he was going to do, answered any questions and went straight to work. He kept me informed of his timetable and finished right on time. He was a impressive young man and I couldnt be happier with the job that he did! I even booked their spring cleaning services I was so impressed with Smart Choice!

St
Review №91

My technician was knowledgeable, respectful, and provided a very thorough on my cleaning.

Ba
Review №92

You helped me out in a big way, at the last minute. The ladies were kind and professional.Thank you.

Ma
Review №93

Pictures of before and after

Je
Review №94

Fast, friendly, and very effective ❤️

Jo
Review №95

They arrived promptly and did a very nice job. We will have them again when we need them and would refer them to friends.

E
Review №96

Do not use this business they charge for service they did not provide on my credit card without my approval.

De
Review №97

They did a great job!

Ch
Review №98

Very professional. Talked to them about my concerns and they were able to get up so much grime and even previous attempts to cover up the grime on the grout.

Mo
Review №99

Timely, professional, and efficient. The carpet looked new again!

Ti
Review №100

Thorough and fairly price.

Information
84 Photos
100 Comments
4.7 Rating
  • Address:7631 Fullerton Rd e, Springfield, VA 22153, United States
  • Site:http://smartchoicecleaning.com/
  • Phone:+1 703-455-1440
Categories
  • Carpet cleaning service
  • House cleaning service
  • Janitorial service
  • Upholstery cleaning service
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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