Even though they were not able to clean our carpets they provided a great amount of information . Wish we had called them long ago. They recommend nylon carpet for us pet lovers and a credentialed installer. Once we have carpet replaced and need carpet cleaning will call them asap.
There is not one bad thing I can say about this company. WOW! Buddy educated me on the issues I was having with pet urine, ink stains, and cleaning in general. You definitely get what you pay for. One time I made the choice to have my whole house cleaned by another company. They run these $129 specials all the time. They were here and gone in 45 minutes. Took my money and ran. What a mistake. Buddy is a professional on carpet needs. Dont use anyone else. The quality of work that BCC does is beyond impressive. Plus, they show up in professional clothing. I will never use anyone else except for Buddy. I will never recommend anyone else except for Buddy. This is the 3rd time I have used him and each experience is the same. AMAZING!!!
We used Buddys Carpet Care for the first time. Buddy was GREAT! We explained that we are fosters for rescue dogs and have had accidents on our rug and bedroom carpet. He was very thorough in evaluating what both needed. Buddy provided a quote before performing the work. After Buddy completed the work, the carpet and rug looked like new. Buddy explained how to clean up dog urine and the chemistry behind it. He is very knowledgeable and we are so happy we did not go with an ordinary carpet cleaner who did not test, pre-treat and rinse. Buddy knows what he is doing and we will happily use his service again. Not only was Buddy outstanding, but his office staff called to let us know when they would arrive and called after the service to make sure we were satisfied. Pricing was reasonable.
Buddys Carpet Care is the company you want (need) for your carpet cleaning...I had neglected my carpets to the point I believed replacement was my only option.Because of the covid-19 mandate, our business has been closed for almost 4 weeks.We also have a Commercial building where our tenants were also mandated to shutdown.In support of were all in this together we called and let them know Aprils rent was waved.So new carpeting was NOT an option!!!Im sharing this ... because when making the appointment I Asked about the cost.I was told that they were not the least expensive company. They did not just surface clean ... they rejuvenated the fibers and improved the body of the carpet.When the crew came out, they were very courteous and conscious of their customers safety concerns given our current social environment.Buddy went into great detail explaining what they were doing and why. He was Very Impressive in his knowledge and professionalism!I had not shared that I had a time issue... so I had to rush off before letting them know how much I appreciated the job they did!Were they expensive??? NO!Do you want to BUY NEW carpeting $$$Or let Buddys make your carpets LIKE NEW!Good job guys ... youll be hearing from me again!BE SAFE and STAY WELL!!!
Fast, friendly, and came out additional times to check up and resolve issues.
We used Buddys carpet care for post-puppy potty training and had a great experience! They were thorough and very accommodating. They explained the estimate and even gave us options. They also explained what wed need to do to avoid pet damage in the future should any accidents happen. They were extremely professional and we thought their pricing was very fair and reasonable. We are so thankful to have our fresh smelling carpet back, for good! Thank you Buddys!
Weve been using Buddys for years now, and I love their work. The people are great to work with - accommodating, professional, knowledgeable. No up-selling, just good solid advice and tips about carpet care. Not only do we use them for regular cleanings, but for oops things also (water in the downstairs bedroom, for example). Wed used others in the past, but never again. As long as we have carpet, we will use Buddys for it!
Buddys Carpet Care provided excellent service to my place of work and went above and beyond in both quality of work and professionalism. They cleaned carpet, tile, and more for us. Part of the job involved some construction clean up that we were unsure could be restored, but they took care of it. They did a fantastic job and we were very pleased with the results. They communicate well with you as a client and I highly recommend them! Look no further!
Always a great experience with Buddys! Honest, reliable, fast and priced right. You couldnt ask for better people to take care of your carpet and rugs. Thanks!
We had our carpet cleaned today and had a great experience. Buddy and his assistant were very professional in everything they did from their speech, appearance, care for our home and furniture. The cleaning job was amazing! Our carpet looks brand new! It is shoes off for our family now! Thanks Buddy!1 Corinthians 10:31Whether therefore ye eat, or drink, or whatsoever ye do, do all to the glory of God.
They did an excellent job on our carpet. Buddy took hours to thoroughly clean it and Kathy was very thorough also. We are very pleased.
We had Trevor from Buddys Carpet Care out this week to clean two living rooms and our main hallway. He was very polite and professional and the carpet looks great. With three grandkids, a dog and a cat, we had a variety of stains and spots on the carpet, all of which have disappeared after Trevors cleaning. I recommend Buddys and we will use them again.
Buddys does a great job! Very professional, thorough, and easy to work with. You wont find a better carpet cleaning company in the Springfield MO area. The quality of work is unmatched. Our carpets look new and smell good now!
Great service! Its hard to find people to trust but this is an easy choice for me. Weve used them several times at home and at our place of business and would refer them to anyone.
This company just cleaned all the carpets in my business that havent been cleaned in years. They do a special three-step process that is unsurpassed by any other carpet cleaning company. What Ive noticed that sets them apart is the stains dont come back. I will never use another carpet cleaning company!!!
These people are very professional and courteous. They do a great job, inform you every step of the way and Ill use them again
Pet urine scientists. Buddy is the only service that knows how to take it out. Down below the pad. Expensive but real. So what did they tell me? “We don’t want you to waste your money. Your carpet has more than 30% urine area. Use the money for new carpet. Smell will be back soon. Stains come back faster.” I’ll never use anyone else.
Amazing people at this business. They do an amazing job on carpets and rugs. They care and take the time, to make sure you look good. Very knowledgeable about their business.
Loved the quality of work and professionalism! My carpets look new and I felt the pricing was very appropriate. Would highly recommend!
Buddys carpet is absolutely the best in the business! Kathy McClelland and company provide A-1 service and I always recommend to my clients that need their flooring cleaned. They also do upholstery. I trust Buddys carpet to always do the best job and treat people right!
Great people who really care about their customers. Everyone Ive met whos had an experience with Buddys Carpet Care has nothing but good experiences to share.
Buddys Carpet Care is the only company to call if you need clean carpets. Not only do they do an excellent job of cleaning but they help educate you in how to clean stains so that you do not need to have them come out for small stains. WHO DOES THAT? Buddys Carpet Care that is who! We have had them clean our carpets on several occasions and we are very pleased with the results. Unfortunately we also have needed them for a water heater that burst. Buddy came right out and was able to save our carpet and hardwood floors from water damage. Do not hesitate to call Buddys Carpet Care for your cleaning or water restoration needs.
Buddys Carpet Care came to my rescue when the pipes for my sink burst! Not only did they take the quality time and care it took to dry my hardwood floors out but the follow up was genuine and helpful to ease any extra worries I might have for the life of my floors there after. I would recommend Buddys Carpet Care to anyone in need of help with smells, crisis, or questionable issues with their floors.
I am a big fan of this company. I have learned a lot from the wonderful people of buddys carpet care from the technician to the owners. They know their business from oriental rugs to water removal. thanks Buddy and Kathy
Dont fall for the scam the other carpet cleaners and restoration companies solicit. Their quality of service cant touch the superior level Buddys Carpet Care provides. Buddys sincerely cares not only about your experience but the quality of service provided. Other carpet care companies are in and out with no actual follow through or genuine care for YOUR flooring. When it comes to carpets, rugs and flooring of all sorts call Buddys first. Otherwise youre simply wasting your time and money.
Polite, professional, and knowledgeable people. The stubborn stains are gone from our well-worn carpet. I am thrilled with the experience and the results.
Buddys cleaned 4 of our area rugs and did an excellent job. All of the pet stains came out of them and have stayed out! There service is exceptional and would highly recommend them!
Doing business with Buddys Carpet Care is how things should be done. Linda on the phone is personable, knowledgable, patient and flexible. I received an email summarizing all we had spoken about and two documents about what was supposed to happen when the technician arrived. No surprises! Trevor arrived promptly and was clean cut, very positive about his work and not only moved all the furniture in a thoughtful manner, he followed through with replacing items with first class starfoam spacers to keep furniture from staining a damp carpet. All my stains were removed, the tuft of the carpet was raked up for drying and everything was clean: under the beds, in the closets EVERYTHING! Afterwards, he left a booklet explaining how to KEEP my carpet in tip top shape PLUS gave me an update on how my carpet was wearing. WOW! If you decide to use them, let them know Gail from Republic sent you as they have a referral program!
Absolutely fantastic customer service and exception work! Thank you so much!
Very knowledgeable and professional. Highly recommend Buddys Carpet Care.
Buddys Carpet Care did and excellend job at my house. I highly recommend them!!!!!
Buddy is a great guy, does the job right with out cutting corners.