Tia in the service department is a Saint. She is hard working, a lot if times working the job load of 3 people and still keeps her cool and helps every person out with respect. I 1000% will return to the service department and I hope they know what Tia is worth and give her a raise. I have never seen someone so busy but remain so calm and respectful before and not make a mistake. What a valuable employee you all have on your hands.

Tyler B. at Jeff Wyler Toyota Springfield Was awesome. I was a super picky and slightly difficult customer and I was so grateful for his patience. He truly helped me find the perfect car. He wasn’t too pushy and gave me all the information I needed to help me make a decision. Truly the best car salesman I’ve ever dealt with. Thank you so much, Tyler!

Matt Crosbie is the man of his word! His is an awesome manager and helped us to get the deal we wanted. We drove to Ohio all the way from Chicago and did not regret about that. They did everything possible so that we got the deal smoothly and orderly. I will definitely recommend this dealership to everyone who wants to acquire an iron horse.

Had a GREAT experience buying a car from salesman Jason Rinehart. He was so easy to talk to, took plenty of time with us and help us with everything and beyond. Would highly recommend Jason. One of the BEST salesman I have worked with. I definitely would contact him again if in need of another purchase.

Although they were very busy, they managed to perform several services on my truck and have it back to me in the same day. All at a fair price. Thanks again Jeff Wyler. I highly recommend you.

This is the vehicle my household has bought and Wyler has always been wonderful and helped us through the process. They also have great service technicians if you ever need maintenance or service on your vehicle. I would highly recommend them.

Sales and service, all around great experience. Matt, Aaron, Jason, JP and the entire crew rock. I had my kids with me and they kept them occupied the whole time. Added bonus, the salesmen are they aren’t too bad to look at 🥰

I purchased a new Camry from Jeff Wyler Springfield, OH. My Salesman was Johnny Brown and I highly recommend him and the management team there. The whole experience was great! They were very knowledgeable, honest and reasonable. I will be back there again when shopping for the next car/truck.

Rocky was professional, fast and knowledgeable.The entire team worked well together and made it a pleasant, easy atmosphere.I would recommend the dealer and will purchase from them again.

Kenny worked diligently to find the right vehicle to make me happy. He didn’t push or try to sell me ‘the most expensive one’. He took all my needs and wants into consideration the worked the numbers that I could afford. Kenny definitely went above and beyond all my expectations.

Very fast service for maintenance. They took my vehicle in right away. I was in and out in half an hour! Excellent dealership!

Excellent transaction. Jason and Matt took very good care of us and saved us money.I recommend visiting Jeff Wyler Toyota of Springfield and kicking tires we these guys.

I tried working with Jacob two different times to purchase a brand new Toyota. Sadly for Jeff Wyler, he did not take care of this customer. Honestly, I expected much better service from a Toyota dealership.

Purchased a 2021 Rav4. Worked with salesman Jason Rinehart. Very knowledgeable and was able to answer all questions asked. Made us a great deal and also a good price for our car that we were trading. Will refer friends to come to Jeff Wyler Toyota in Springfield and talk to Jason.

My sales person was Kyle and he was very helpful. he made the experience fun. He answered all of my questions and was able to show me that the price they were asking was fair. The sales manager, Matt, was helpful through the entire process as well! I highly recommend the team at Toyota Springfield.

Rocky was very helpful and worked with me. Would recommend this car salesman to anyone.

The best Toyota dealership in the tri-state area. They are honest and trustworthy. Unlike some other dealerships, they didnt have any hidden fees and they were straightforward with us from the beginning regarding the numbers. We worked with Jacob Lawrence and his manager Matt Crosbie and the car buying process couldnt have been easier. Jacob is very knowledgably in his field and explained everything we wanted to know about the car we were buying. He went above and beyond to make sure we got the best deal possible. If youre looking for a car to purchase, this is the dealership to go to. Highly recommended!

Our sales rep was Kyle Greene and he was amazing!!! He took the time to help us find a vehicle and went over everything thoroughly. He was very helpful. I highly recommend going to him. He kept us updated when the financial aspect was taking a bit longer than expected, just very helpful!!!

Jarrett Eckurd was great! Very knowledgeable and friendly. Definitely recommend Jeff Wyler Toyota!

I had a wonderful visit at Jeff Wyler Toyota! The sales staff greeted me right away and even stayed late to make sure I was taken care of. Jeff Coburn and JP were great to work with. I will be giving them all of my future business.

I am greatly satisfied every time with my service at Toyota in Springfield, and always at ease after, knowing that I will not have any return immediate issues pop-up. Moreover, I have been dealing with Vaughn Rodgers(Service Manager)in service for years now, starting from service associate. I am very pleased to know that he will make sure that all aspects will be handled to perfection! I appreciate his business acumen!

My salesman, Eric Powell was wonderful. He was able to find just the car i was looking for, even during the covid-19 chip shortage. And we worked out a very reasonable price. This guy is top notch.The dealership, on the other hand, had only one financier working 2 buildings. I sat in the lobby for 4 1/2 hours waiting behind other customers that didnt seem to be in the same building as me.Overall not something i would want to do again, but 5 stars for Eric because he was the first salesperson from 3 dealerships who said I want your business!.

Had an excellent experience dealing with Johnny. Called in the morning as I found the car we wanted online. Johnny was extremely helpful and answered all my questions. He even personally delivered it later that same day. Best car buying experience i have had.

Johnny and his colleagues showed great customer service even to the point of picking my son and I up from the airport and drive 45 minutes to his shop to retrieve our vehicle. Thank you guys!

Friendly sales and service team. Sold me exactly what I wanted, answered all my questions, and drove new car home same day. Very happy with today’s purchase. Have bought 2 new and 1 used cars at Jeff Wylers in Spfld. OH. Always a good experience...Thank you!

Had a bad experience with a salesman named Neal. Got hooked up with Johnny Brown and J P Patrick over on the Toyota lot. Waaaaaaaay different experience. Real good crew there. Thanks fellas!

The dealership was efficient, up front, and got me what I wanted at a great price. Jake Lawrence is a great salesman and explained everything. He was very up front and had excellent communication with me throughout the process. I would highly recommend asking for him!

Worked with a great salesman Jeff Coburn. I was kind of a pain but he helped me out in every way possible. They really will work with you to find the right deal. Still some run of the mill dealership tactics used, but a straight forward place with easy to work with people overall. Wouldnt be against working with them again.

Thank you Johnny brown for getting me into my first new car !!!

Great buying experience at Wyler Toyota! Jacob made the experience quick and easy. Very professional and knowledgeable on the vehicles and leasing process. We would definitely recommend this dealership and Jacob!

Johnny Brown and crew came through with flying colors and got me into the 4runner I wanted with zero issues or problems highly recommended to everyone their mother and their brother

Found new Tacoma sr on cars.com listed for 31,5k called to check availability, truck was in stock. So after running my credit score, sale rep came back with price 5k more from listed price called market value adjustment plus bunch of other charges so total cost of truck before tax!!! was 41k I wouldn’t never let them run my credit if I now that. Tried to call, text him back to get some expectations but nothing. So thank you very much Kenny Mallot for your “professionalism”. I know about shortage, but I called my local dealer (Naperville Illinois ) they had 3trucks in stock listed for 40k sport and off-roads. And of course prices were without any adjustments. So good luck people...

Im pretty disappointed in my recent visit to this dealership. Interested in trading my camaro for a new gr supra. Walked around lot, found a car, gr supra 6 cylinder, $5000 dollar markup on windshield, not on website. Walked inside to showroom, not even a good day, screw you, no response from the 6+ people working inside there. Had to actually walk up to someone, that was standing bit still hadnt acknowledged me, and ask if that was legit, simple response lack of supply. Ok, I get it. Maybe Im the minority here and still think sales and service inludes the service part. At least say Hi, Can I help you? Something. Rants over. Jeff Wyler wont be earning my business, doesnt seem like they need it anyway.Update on 5/11/21: Sales Manager reached out and thanked me for review. Took it as a training opportunity for the sales team. A+ for sales managers attitude and willingness to resolve the issue.

Went in for my routine oil change and was done in about 20 minutes. I appreciate the quick and prompt service!

As I am sitting in the waiting area while my truck gets an oil change I am seeing almost everyone (employees) walk by with no mask! Not mask worn incorrectly or holding onto one getting ready to put back on. NO...they do not have them and seems like they were never told they needed to wear them. Now, since we are a city with electricity and I’m certain most of these people have tv’s. They have no excuse to walk around customers (who are wearing mask) while they don’t even attempt to cover their face in anyway.Insult to injury...they also wanted to charge me almost $700 for all these “needed” services on a 2020 Tacoma. Fair enough to say that I will not be visiting this location at all in the future! I will also let everyone I know they should avoid this place at all cost.

The sales man Kenny was absolutely amazing! Such a great experience. I got to pull off the lot in a 2020 so excited. The whole team was amazing from the manager to the financing man. Highly recommend

My wife and I have had consistently positive experiences at Wyler’s Toyota service. They do good work and are honest. On more than one occasion, they have completed preventive maintenance and/or repairs for less than the estimated cost. The technicians take good care of our cars and, at the service desk, Tia takes good care of us.

Worked with Kyle Greene on the buying of a used car his knowledge of used and new cars was very impressive. I ended up with a used car that I love Thanks Kyle for the professionalism.

I went in to have my oil changed at Jeff Wyler Toyota - Springfield.. I had a coupon emailed to me by Toyota. It stated $39.95 for a full synthetic oil & filter change including rotate tires, brake inspection, inspect fluid levels and top off and multi-point inspection.Upon check in I was told the total would be $79.I questioned it and was told very quickly and abruptly to read the fine print. In the fine print it states plus tax, shop supplies and hazardous waste fees may apply.This is why I always am hesitant about having maintenance / repairs preformed at Jeff Wyler / dealerships and why I shy away from them.For certain $79 is no deal on what a common oil change (with all the extras) is about anywhere else you go.Follow-up:After submitting above review I was contacted very next day by the Service Manager. We discussed in detail the specifics and found out that the specific service tech is the one that actually needed to read the fine print on the coupon I presented her. Had she read it the cost figured out much less and in line with what it should have been. That said had she been more patience and listened to the customer a bit better and read what was on the coupon, there would not have been an issue at all and I would have given them at least four stars.

Just bought a car hour ago and it was easy and payment was at what we needed it to be at, thanks adam for helping us you did a great job man . will be back for sure .

A straightforward experience. New vehicles are crazy pricey these days, but I suppose thats what happens when you go a decade or so in-between purchases. Special thanks to Christine for walking me through the nuances of buying a vehicle in this day-and-age!

My Uncle Matt is awesome. I love moms new car sooo much. My back seat even reclines. I am making Mom and Dad take me and my sister on a road trip this weekend. It is so cool down at the dealership. Thanks again to my favorite uncles, Matt Crosbie and Jason Rinehart (they are not really my uncles but they made me feel like family). I like this Toyota even though Grandpa would be mad its not a GM.

Everyone was friendly, polite and easy to work with.

Service advisors are always friendly and helpful. After a small issue that was conveyed to the service manager the problem was solved right away with out making me feel like it was a hassle to complete services agreed apon. Thank you to the team here at Jeff Wyler Springfield.

Very quick and friendly!

Im an employee at jeff wyler toyota Sprinfield so i guess im kinda biased but we do all we can and some to make sure your experience with us is awesome! so come check us out.

Great service, nice people, very helpful very informative, Kyle Green was a great help and thank you too him

Anyone was very helpful and friendly.

I came into the Toyota building with one simple goal like everyone else I needed a vehicle. Since day one I have worked with Jessica. She is relentless, kind, funny, and passionate about her work. She showed dedication when she was sick at home still trying to get me into a vehicle I really was comfortable to build my credit up again. She was very patient with me and didnt give up. And after five months she finally found me something I really was comfortable with. I thank you and all of the staff over at the Toyota building.

Thank you for taking such great care of me!!!!

I recently had my car serviced at JW Toyota in Springfield OH. Im always apprehensive about taking my car anywhere. However, I must call out the entire crew who gave me AMAZING customer service! I was Pleasantly surprised by the level of Quality Customer Service I received. KUDOS to the entire Crew! Next time I will make sure I get everyones name! Thanks again!

I love my Ch-r . Thanks to Johnny and Jeff for such a good shopping experience.

Great service. Tia is very helpful. Thanks for taking care of my Tacoma.

Adam Bowling was great! We couldn’t have asked for a better salesman to work with. He made the process simple, was up front and honest about everything, didn’t pressure us and answered all of our questions along the way. I will be sure to seek out Adam on future car purchases.

I went in with my heart set on a car, and it had unfortunately been sold before i could come in, but tyler fazio got me right and got me my little dream mom car!! couldn’t be happier :)

The staff is gracious, the facility is clean and the service is excellent. I appreciate that I can quickly get an appointment and not have to wait long during the appointment. I have had positive experiences with Jeff Wyler’s Toyota service department for routine services on my Lexus.

I got in at the scheduled time of my appointment. They were fast and friendly. I was informed of a recall. I felt like a valued customer.

Friendly and helpful salesmanship! I love my new car!

Customer service was fantastic! Very friendly and helpful!! I will continue servicing my car there!

Jeff Wylers is a very simple and easy please do business and Jason Rinehart was a real pleasure

Jacob Lawrence and John the business manager were great to work with and kept us below our budget. Much appreciated guys- love our 2018 rav4 👍

It was great to business again with Jeff Wyler Toyota in Springfield. Ken Berry was an excellent salesman! This is the second vehicle I have bought at Jeff Wyler with Ken. The dealership is very welcoming and friendly staff. Huge car selection and willing to make a deal.The service department is top shelve for routine maintenance.

Special thanks to AJ Castle for clearing up some information that was originally given to me incorrectly. He personally handled our purchase of a used car today and it couldnt have gone any smoother once he got involved. He handled the situation very professionally, taking the necessary time to find out what had happened and took the necessary steps to clear up the misinformation. We were able to come to an agreement on the price of the car and finish the deal the next day. Thanks to Tyler and Alec who were both very professional AND patient as I explained everything to my daughter (who was going through this process for the first time) as they were going through the paperwork. Thanks again guys!! Will definitely be back in the future if the need arises.

The service was amazing!!! With it being my first time there, they were very easy to talk to and were very quick with their work!

Staff was professional and courteous, in and out in about an hour

Just bought a 2020 Tundra Platinum and couldn’t be happier, Jessica Simpson at Jeff Wyler of Springfield really went the extra mile (actually 171 miles) to make sure I got the best deal. They gave me more for my trade than any other dealer was willing and gave me a better than fair price on the new truck, as well as delivery of the truck to my house 2-1/2 hours away and drive the trade back.I am currently looking for a new car for my wife and will certainly buy from Jeff Wyler and Jessica.

Kyle Greene was an amazing help for me and my wife.

I had a great experience buying my Tacoma from Jeff Wyler. It is the perfect color and has all the accessories I wanted. My salesman was Kyle, he was terrific. Made us feel comfortable and worked with me and the sales manager to get payments within my budget. I will recommend Jeff Wyler Toyota to everyone I know!

Longtime customer, they always do a great job, everyone is friendly and efficient, and the wait area is very clean and comfortable.

Vaughn at Toyota service in Springfield Ohio was very courteous and professional.

Took my car in for new tires put on and an alignment. Staff is friendly but communication was lacking. Upon arrival to pick my car up I noticed damage to my 2 front wheels. They claim that they will be repaired at no cost to me. Just happen today so we will see. The manger addressed the issue promptly with a remedy and compensated me for the cost of the mount and balance. More to come.... so I was instructed to bring my car back on 12/14 at 730 am. I arrived right on time to a crew who had no idea why I was there. I was also told and rental car would be there ready and waiting so I could leave and go to work. That was not the case. They had to call enterprise rental cars to come pick me up and take me to the rental store and wait to get into a car. I ended up late for work because of this AND had to put a $50 deposit down for the rental.. I was told they would need 2 to 3 business days with my car. I called them on 12/17 only to be advised that they havent even started on my car yet. REALLY? like REALLY???? I went and picked up my car the same day without any work done to it as promised. So now they have agreed to pay for the damage to wherever I choose to take it. Completely inconvenient. I will be taking the car to Germain lexus of Easton to have to repairs done from the damage due to Jeff Wyler Toyota of Springfields negligence and mistakes. I WILL NEVER RETURN HERE EVER. very unhappy with how things are ran here. More to come..... car goes to Germain on 1/15/21. We will see if they actually pay for the repairs. UPDATE..... took car to Germain and they had a loaner ready and waiting for me. They took the time to discuss the issues I had with the vehicle and very thorough. Great communication too unlike wyler. I think wyler needs to take lessons on how a business should be ran. These guys at Germain have got it figured out. Well ran. Anyway, wheels went out for repair and came back looking GREAT and when they said it would be done, again, unlike wyler. The invoice for the repairs were sent to wyler as agreed too. 2k worth of repairs and loaner car bc they cant align a car without damaging someones wheels. How many times has this happened in the past and nobody noticed or entrusted wyler to do a good job? AVOID THIS PLACE AT ALL COSTS. THEY DO SUBPAR WORK AND THE COMMUNICATION IS LACKING.

Good customer service, upfront, and a good experience buying a first car. The manager/head person here is really good! Super helpful, inviting, and upfront with you about all details. I would recommend shopping here for a car.

I had a wonderful experience at Jeff Wyler Toyota yesterday..Adam Bowling and John Raster took exceptional care of me step by step. My appointment was at 1100 and I was out the door driving my new car by 1430. To me that is outstanding. This was my first time at Jeff Wyler and I definitely will come back and recommend my friends to come to Jeff Wyler when looking for a car.

Outstanding customer service. Tyler Fazio was great to business with and made it exceptionally easy to buy from. Best car buying experience I’ve ever had. Will definitely return to do more business in the future. Extremely happy with the great deal he gave me

Customer service was professional and knowledgeable of services provided to me.

Very nice people, very quick service!

Wonderful overall experience, shopped online at local Toyota dealers and they had the Highlander with the features we wanted! Christine did a great job of lining up the final details and provided amazing customer service. The rest of the staff was very friendly and informative as well. Highly recommend!

I priced out multiple quotes around the region and no one beat Jeff Wyler Toyota Springfield. JP did an amazing job from start to finish and was so patient with my decisions and willing to make sure we made the best choice on my vehicle. Really felt like he was a partner and would definitely recommend working with this dealer! Very happy I chose them!

Very informative. Had lots of knowledge. Was very considerate of what we wanted or didnt want. They made us a great deal. I would definitely recommend them and go back there myself

Great Staff Very Helpful - Matt the Sales Manager went way out of his way to make sure I got the right car for my needs, and I love my new Camry. First new Car buying experience Ive ever had and it was awesome! You have a customer for life!

Quick competent service: 30 minutes from check in to checkout for oil change and tire rotation.

Easy to set appointments online. Offer shuttle service if needed. Their care plans result in some services and oil changes at no cost. I appreciate their tracking of needed services to my vehicle.

I always take my Avalon to this service center. They are friendly, fast and they always service my car well. The 30 minute drive for me is well worth it.

I wanted to recognize Tia from the service department. I stopped in because my check engine light popped on a couple of days ago. I suspected that it was because my gas cap had not been completely screwed in after my last fill up. She explained to me that the gas cap could be a culprit of the light being on. She quickly checked and sure enough it was. She also took the time to explain other issues that could cause my light to come on. My problem was addressed and solved very quickly putting me at ease. I was so appreciative that I offered her a small tip, which she politely refused stating that it was company policy that they could not accept tips. It is nice to know that there are still honest and helpful individuals out there. Thank you again Tia!!

Scott, Tyler, and A.J were great! They all helped me get a great SUV that fit all my needs. I bought my past two cars from them and they have been wonderful both times 😀

I bought my first brand new car from here and had the best experience! Christine was thorough and easy to work with. I would highly recommend this dealership.

Best car buying experience I have had! Jeff Wyler Toyotas friendly and knowledgeable staff walked us through the process and helped to ensure we received the right vehicle. I am very happy and satisfied with my new Toyota and I will be telling everyone looking for a car to visit Jeff Wyler. Once again Thank you to Adam and the staff at Jeff Wyler Toyota.

Matt Crosbie is an amazing person. He was extremely helpful and courteous! The four individuals that helped us went above and beyond to make our experience a once and a lifetime. I want to especially thank Matt Crosbie, Christine, Ken Barry and John Raster. Thank you all for the unbelievable experience! I love my Toyota Camry! Great deal!!

Kyle Greene was awesome! He made the buying process so easy and stress free. I would recommend going to see him for an amazing car buying experience!

Chuck was so pleasant! He was very clear about the pricing of the vehicle including the reconditioning. He could not have made it any easier. I highly recommend the Jeff Wyler Toyota of Springfield team.

They did everything that they could to jack up my monthly payment including saying something about bank fees and at the last minute adding an additional 4 dollars a month. Also add 1700 hundred dollars on for paint and fabric protection. My salesman said (thats what we are in the car for labor detailing. My sales mans name was Kyle Green!!! I will NEVER NEVER purchase another vehicle from this dealership. Not Honest and I hate deceitfulness it is just plan wrong!!!! 1700 dollars added 28 dollars a month on to my car payment. If I could return the car I would do so!!!! I am just sick

Experience was great, Adam was super responsive, helpful, and genuine. Would not hesitate to buy from again.

The service people here are always courteous and helpful. I appreciate them checking my alignment to see if it is needed, vs just doing it regardless. I also appreciate the reminder sticker on my windshield.

My recent experience was outstanding!!! My salesman, Chris Tipton, was extremely down to earth, easy to talk to, attentive and not one time did I feel rushed to do anything. The process from beginning to end was seamless and at times seemed to easy 😊. I highly recommend stopping by if you are looking to buy or lease. When customer service these days are lacking from a wide variety of companies, Jeff Wyler Toyota gives me hope. Thanks again Chris, you are truly a huge asset to Jeff Wyler and deserve much more praise than this review.

I have never had any issues with my vehicle after any Toyota service I have received. Thanks to everyone that keeps my car running

Great experience and love our new Tundra! Id recommend stopping in to see Jessica Simpson (yes... her real name😁) if youre in the market.

Matt and Kody were exceptional! Everyone at dealership was friendly and very thoughtful. Deal and car value were unmatched in a 200 mile radius. We traveled 2 hours to buy at Jeff Wyler in Springfield Ohio. Thank you all. JP. Adams

They originally told me one price and when I got there the price was $90 higher and they would not honor it. They also told me free inspection but once I declined their overpriced transmission change they then wanted to charge me $125 for the inspection. Apparently theres a communication disconnect between their schedulers who gave me the price and the people that are actually on duty in the service department. Spoke with 3 or 4 different people none of which rectified the problem.

Service in Toyota does a great job of communication and service. The only service side of Jeff Wyler I would take my vehicle to.

Jeff Wyler Toyota of Springfield is an all around excellent automotive dealer. I was considering trading vehicles and was in the area so I thought Id stop by. They have a large selection on their lot and their salespeople are very friendly and helpful. They also do very well on price negotiation. The dealership is clean and there is very little pressure to buy. I would strongly recommend them to anyone in search of a new Toyota!