Due to a fluke microwave malfunction, our home suffered a lot of fire/smoke damage as well as water damage from the fire department. From day one of getting quotes for this big project, all the way thru to us getting to move back in, Mason and his crew took such amazing care of us. We bothered the poor guy almost weekly with tons of questions, asking for details and updates. Mason ALWAYS replied quickly and with a smile, reassuring us throughout the entire process. He spoke in plain terms that were easy to understand, and always kept our insurance budget in mind and at the forefront of the conversation. His team worked carefully, with attention to detail and much professionalism. We would stop by periodically to check on the progress, and the work site was never left messy- always picked up at the end of each day. It was so nice to see the respect they had for our home, even when it looked more like a construction site! We are SO happy with the way our basically brand new house turned out, and couldnt be more satisfied with the job they did. We also want to give a shout-out to the cleaning crews that came in at the beginning and end of the project- great stuff! Thank you Mason, and thank you ServiceMaster DSI!

After discovering a leak in a rental house in December 2020, we needed a restoration company and our insurance company recommended ServiceMaster (SM) out of Springfield, MO. Within thirty minutes of being notified by our insurance company of our need, I was contacted to get things moving. Within the hour two very professional SM associates were at the house and immediately began working. During the process they kept me informed of the damage and what they felt would be necessary to get the house back in an inhabitable condition. Within 90 minutes the work was done and fans were blowing.Fortunately SM was a preferred company for the reconstruction as well, so I chose them for this work. Tommie was very prompt and professional at getting an estimate put together and approved by the insurance company. Darrell handled the actual reconstruction crews and flooring contractor. The communication was great and the work was very professional. The house is in better shape now than it was before the leak.I highly recommend ServiceMaster DSI out of Springfield, MO. Darrell and his crews can be trusted to get the work done in a timely, professional manner at a very fair price.

This direct company, I do not have too big of an issue with... I guess? Early this year there was a winter storm that caused the neighbors tree to fall on our fence.They came out in February to access the damage. At first we were told they were very busy due to the ice/snow and would have to wait a bit. We were okay with that but the biggest issue was with our dogs being able to get out so we needed it done sooner than later. We got a call last week stating they would be here this week to put it up. They are supposed to call to give a heads up first so we can remove the vines as requested and make sure our dogs are put up. Still have not heard anything. I say I only partially blame this company because it appears the company they sub contracted the fence work to, is giving them the run around. Either way, nobody taking ownership, no updates, no heads up. I give a 3 star now, only because the job is not done.. or started yet and I will update upon completion. Disappointing .

A water leak ruined my hardwood and tile floors. ServiceMaster DSI did an excellent job drying out my home, moving and packing my furniture, removing and replacing the hardwood floors, tile floors and all molding (cleaning and painting). I dealt with several specialty teams throughout the process and all were prompt, efficient, friendly and very professional. ServiceMaster DSI took a stressful situation and made it as seamless and worry-free as possible. I am extremely pleased with their first-rate service and I sincerely recommend them for your home restoration needs.

We had a water heater that malfunctioned and the pop off valve was spewing water. We turned off the system and noticed quite a bit of water that had leaked into a bedroom. We immediately called Service Master who showed up to start work. Dalton and Alyson were two amazing workers that came out and immediately went to work assessing and remediating the issue. They came for a few days and they make this company shine. They were professional, punctual, proficient, respectful, not to mention got us completely dry. You couldnt as for better than that when dealing with a situation that is stressful for us homeowners. I would highly recommend this company to anyone in this situation and understood why my insurance company recommended them as their first choice.

ABSOLUTELY AWESOME! Blake, and his crew, were at my house within 30 minutes from my call. They were so professional, and productive, with some of the BEST customer service. I would HIGHLY, recommend Service Master for all your service needs.

Excellent Company Friendly Knowledgeable Helpful Staff Top to Bottom!! Great Health & Safety Precautions!!

We were very impressed by the team of two ladies that cam and checked for water and dampness on walls, floors, and ceilings. They were very hard working, very kind, and explained what they were doing to remove wet and damp damage to our house

We had some water damage and we called Service Master to clean it all up. Our insurance paid them what we think was a fair price and they did an amazing job. They were extremely polite, professional and tidy.

Professional, Prompt, and do great work

Excellent people

We are so thankful for all their expertise and quick service. No one wants to hear your house has water damage. When we heard the news we called our Ins. They referred Service Master. We have them a call. They were their within a few hours. They had our house cleaned up and the wet Sheetrock cut out the same day. Sent us pictures because We were away from home. We were amazed and was able to continue on with what we were doing . They stored our furniture and belongings until the restoration and remodel was over. Mason whom I’ve yet to meet was so sweet and patient with us . Very prompt to answer anytime We called. We thank God for people who are so great to work with.