Ive been coming to this location for repairs and maintenance for about two decades and Im always impressed and pleased with the service. Travis is a true stand up guy. Theyve always been open and communicate different options and ways to help out the customer. Just one of those shops I feel safe about bringing my car to for service.

One of the best places to change tire . Including Semi Truck and trailer tires.As well as passenger vehicle tires.Prices are affordable. Way better than most places. Usually there is no or little line to wait. Call before you go there. They can prepare the tires for you. They have all different kind of tires. Also you can find some nicely used semi tires.

City Tire is my spot for everything I need for my car. There very nice there. And Dan is Awesome. Give them a try there on Avocado Street, cant miss it.Prices are Great also. Go!!!!!

Got a nail in my tire and went straight to City Tire. They patched the tire in 30min and were extremely professional and courteous. City Tire is the best!

Always my choice for tires and very honest there ...great service highly recommend 5stars ☆☆☆☆☆

Fast and friendly. Great place staffed with great people that like what they do and are good at it

Just wanted to say thank you for your honesty about my tires that I purchased from another place! Just got my VW Passat checked out with HONEST ANSWERS because another place couldn’t get it right..These guys are the real deal and would recommend and would come back if I need work done in the future. Thanks 🙏🏻

Excellent customer service skills and they really dont make me wait longer than you absolutely have to when youre there for an appointment its great

Awesome guys for commercial tires. Reasonable prices and quick service.

The staff is excellent and very helpful. Prices are fair. I definitely recommend City Tire for your vehicle maintenance needs!

Ive been coming here since I’ve had my license in 2010. Never ever had an issue. Travis and Zack always soo kind and generous to me and my family. It’s a blessing to have people in business operate like this. Truly grateful for the service that I receive when I come here for my routine oil change. 5+ stars!!!!!!

They were very nice to deal with and finished in a timely manner. Its the only place I get tires.

Never had a bad experience here. Usually I am pleasantly surprised either by the cost or by the speed of service.

Knowledgeable staff, polite hard and working staff.

I used to go to these guys all the time. They re absolutely the best. Ill be returning to them when Im in need again for tires. Integrity, Great Product and Service, Professionalism and no pushy you should do it today hardsells. Love these guys. Wish there were more stars I could give em.

The owner was very nice, informative as well as helpful

I really want to give my most sincere recommendation of City Tire on Avacado St. In Springfield and specifically to the owner Danny. They helped me immensely today with my car and treated me with the most kindness and compassion I have ever had from a business. Instead of supporting the big box stores I urge anyone who is in need of auto service to give these guys your business. I am beyond grateful for their honesty kindness and the superb customer service I received today.

It was grate they were very polite and profecionals

Had lug nut stripped and could not remove. Travis had lug nut removed fast Great Job Thank You TRAVIS

Never had a problem there...always professional and fast. No complaints.

Every one is so friendly and helpful and the place is very clean and they do very good Jobs and the price is very good.

They put the wrong size tire on our truck,funny to watch they are clowns just not sure any of them can read,I mean how hard is it to look at the other 7 tires on the back of the truck and put a matching tire,gona loose $$$ on a trip to get it swapped out

Great job n fast great customer service

Great operation with great service and prices. Family owned and operated locally. Great option for tires and general service.

Amazing job. Very pleasant staff

Great customer service and straight forward on the issue with my vehicle. Not like other shops that tried to rip me off. Will be going back again. Thank you

Great place. Travis and Zach always are willing to help. Great service at fair and reasonable prices. They stand behind their work. They help where they can when they can. What more could you ask for from a company and its staff.

Always a pleasure dealing with City Tire. Its nice dealing with a business that actually cares about their customers. Chicopee and Springfield locations are both great. Entirely opposite experience with one of their larger competitors, whom I HATE.

Honest-Reliable-Affordable

They said they would let me know how much it would cost so I could say if I agreed and could actually afford it. Next thing I know they called saying the car was fixed and that it was a couple hundred dollars. I didnt had the opportunity to decide and analyze what I could do. At least so far it seems that the work was well done although, from what Ive gathered, what they charged was very high.Just please, dont assume that everybody has the money to pay for everything. Or, even if they have it, they might be money wise and want to compare prices to get the best deal (I dont mean the cheapest).

I purchased a set of 4 used continental tires online at a great deal. I took them to City Tire to get them mounted and balanced which they did for $70 in about 20 minutes. Customer service and pricing is amazing and the service department is second to none in the region. I wouldnt have my tire work done anywhere else!!!Scott AubuchonSpringfield Ma.

Awesome service. Everyone was professional and friendly. I rolled in with a surprise flat tire, Id never been there before. They got me back on the road quickly and the price was very reasonable.

Its a shame I couldnt get my tires remounted with the inside facing out for my last tire rotation before I get new tires. I was told they were illegal, and therefore they were not permitted to remount the tires. On the edge they were all double the legal minimum. So of course Id like to try and get some of my moneys worth out of them, the center of the tread still has 5/16 remaining.

Ive been going to City Tire for nearly 20 years. Ive always been treated very well and they have always had a solution to my problem.... Whether it was snow tires for my daughters car (in the middle of a snow storm) or tires for my backhoe they had something that fit my need. I also appreciate that they have a variety of tire brands at all price points. Ive even called them for advice when I had to replace a flat in Virginia. They even called a local tire dealer on my behalf... Not sure if it helped with the price but I certainly appreciated the customer service!

Awesome customer service!

Travis helped me with my tire that had a screw in it. He was a very nice guy. Super fast service!

What a great place! the staff was exceptional,experienced and kind...all kudos to this great place...a better deal cant be found any where else..

Very nice place to visit very friendly great service somebody on my post hit one star have a great place to visit

I really like this place. The guys are always helpful and the work is good. Zack is great.

Decent tire service place I drive a tractor trailer and it took good care of me

I was amazed at the good prices they have really good place to go and take your car for any type of service basic stuff I will be returning cuz I am happy with their service.

This place is awesome, awesome and honest guys, best price in town.

Travis n Danny are the best and helped get my little sister a good deal on 4 tires today FAST. Great personal service. Quality work.

Great place hard workers..friendly environment and will TELL YOU THE TRUTH I know people in there great friends off my come back customers get treated with RESPECT real TALK

Been a twenty year customer... You can always count on them for outstanding service & honesty. Wouldnt bring my car anywhere else!

Good service good prices great guarantee !

Have been here 3 times and the customer service is great! Don’t ever use Town Fair tire they are not good at all and don’t care about the customer.

They quickly repaired an odd sized tire I brought in from a job site. Very pleasant people.

Had a box truck blow a front tire in Westfield. Called Citi tire. They were able to get a guy out there in less than a half an hour. Truck was back on the road in under an hour from when I called. Can’t get any faster than that! Great job!

Awesome work prices and customer service

I needed to replace one tire after a blowout and Warren and the crew at City Tire on Avocado Street took good care of me. They matched the new tire to the ones already on the car and had me out of there within an hour after walking in without an appointment. I will return there for tires as well as front-end service in the future.

I took my car there twice for the same issue. The first time they couldnt figure out the problem and the man I spoke with was very unpleasant. The second time I took my car in they figured out the problem. They told me they needed to order a part to fix my car and that they would give me a call once they ordered the part. I thought it was strange that they didnt order the part while I was there so they could give me an estimate. They never called me back. Im taking my car to a different mechanic from now on.

Great service, good prices and a philosophy that theyre not going to sell you stuff you dont need just to pad the bill.

Great place to get work done on your car or simple things like a new tire

Always professional, no BS. I wouldnt go anywhere else.

Fixed my tire in minutes good price

Been to this place twice each time I had them replace a tire. After my tire was replaced they could not reset my pressure sensor because no one knew what they was doing with the machine. Both times I had to go to town fair tire and it only took them 5 mins to turn it off...

Travis is my hero! Danny is cool too... love you guys!!

Because I was having my tires rotated they suggested that I come early in the morning because they did not accept appointments. I went in early on Monday morning it took them less than an hour they rotated my tires fixed a small leak. I asked them what I owe them for fixing the tire and they didnt charge me! Thats a bonus in itself. Im glad I bought my tires from their years ago

Always professional service, and quick!

Very nice people business wise and very friendly there service is outstanding I wont take my car anywhere else.

The service/Staff here is great. They are reasonably priced and honest.

Very polite professional people. Prompt, quality service

Great friendly plase to get your tires, Saleman was great.

Great people behind the counter. Fast service and good selection.

Great pricing! Excellent and fast service!

Excellent and speedy service. Highly recommended! !!

Great service, best prices, never go anywhere else. They even beat Costco!!!

Unethical sales practices! Salesman told me me to cancel my tire order with Costco because he would beat their deal. When I asked him to put that in writing he said hed fax it to me but he never did. Next day I went back and asked him to put it in writing and he wouldnt. I bought the tires from Costco and couldnt be happier.

Good place to buy Viagra super tire

Great job in and out 40 min

Excellent and fast service recommended!!!

Very nice and helpful. They patched my tire for free!

Great prices, products and they put customer service first!

Fixed exactly what was needed, whereas other places tried to sell me four tires. I went there asking for quote for four tires, after a thorough check on my car, I only needed one tire replacement.

Best service, very friendly staff.

Zack is the best, great customer service !

Quick, efficient, and affordable.

💚

Very accommodating

Fast and cutious service

Best professional services in the area

Only place Ill go to get tires!!!

The owner is extremely RUDE.

Great service.

Fast, friendly service

Great Service

Happy again

👍11.02.18 fixed a tire

Very good

5 star

Friendly service