Always a 5. My car has 250,000, but Leonard makes it run like new. The best mechanic in town at very reasonable prices.
I needed a new left rear tire, AAA recommended Leonards and I had my car towed. I spoke with Len who advised me he would gave to order a tire. He called me a short time later to let me know he couldnt get the same brand and asked if I was ok with a similar tire. This impressed me and I had had my car back within the time-frame he quoted. I was so happy with the service, I had the other rear tire replaced. I highly recommend Leonards.
I recently moved into the area from Chicopee. I had an emergency brake problem with my car and my normal mechanic told me I shouldnt drive it at all. I called other garages within 2 miles of my new location and Leonards was the first to respond to my problem. I had same day service within 5 min of calling for help! Not only did Leonards repair my brakes but also calmed my nerves about the situation of my vehicle. I totally recommend this auto repair service center and Im looking forward to becoming a repeat customer!
Great experience and fair prices. I wibne servicing my vehicles here again
I really like him, it’s worth of price you paid 😀
Went there for a fuel pump,guy writes me a reciept that has a 30 DAY WARRANTY FOR THE PUMP,although suspicious I give him the benefit of the doubt,3 weeks later it failed again,I go get it done RIGHT, mechanic goes wow he just rigged the old one to work for a few smh for 500$, I call him and he hangs up on me,REMEBER ME?Probably does...
These guys are the best! Always fair prices with great communication
Awesome and professional service. Towed my 2014 Lancer here after snapping my ball joint, had the car back the next day. Honest and reliable work, definitely my new go to shop after moving into the area
Im a delivery parts driver and seen first hand how, professional and reliable they are, job gets done right the first time! Honest fair prices, with not much waiting time! I recommend several of my friends and family, and all were satisfied!
My daughter goes to school at Western New England. Her check engine light went on and I didnt know where to go. I searched the internet and found a couple places. Called one, didnt like. Called Leonards and spoke to the owner who was as nice as can be. Told me to bring her car down. He diagnosed it, called me and I gave him the ok. Very reasonably priced and very honest. Highly recommend his garage for service.
Its been many years coming to Leonards to service my cars and I have never been disappointed with his service honest and very reliable thanks to him and his team for their hard work. Most definitely will be back for services .
They was as helpful and skifull as they are you cant trust no one but you can trust them with your car there are so many stigmas about bully mechaniks making you pay for unecessary work they are by far as the best around you pay what you get but what happens about when you pay what are ask to pay and you get less they are not like that trust me i been going to diferent mechanics and they are the best around town trust my essay and quotes on this post
Len was extremely good. I had taken my 2004 Toyota Avalon to Town Fair Tire for some work they couldnt do the work because some of the parts were rusted badly. I looked at reviews and found Leonards Auto Repair nearby - my mechanic of 20 years had sold his business. Len did a first rate job and recommended another key bit of maintenance which we agreed to do. We had the car the next day - it rides like a limousine and his price was under his original quote - excellent work at a fair price. You dont find businesses like this very often. Id recommend Len if you care about your car. He is very helpful and fair minded.
Excellent customer service. All of my repairs were done the day I took my vehicle into the shop. Honesty and great prices! Will definitely come here for any maintenance issue in the future.
Good work performed. Passed emissions test.
Great service! Very professional. I’m very happy with the service.
I’m from out of state and my car stopped starting randomly. When triple aaa came out and told me it wasn’t the battery, it was something else they recommend Leonard’s. I was a little skeptical about bring my car to a shop in Springfield, especially one I’ve never been to before but I have to say choosing to have my car brought to Leonard’s was the best choice I’ve ever made. Their customer service is excellent, the phone was always answered immediately and they were able to explain what was wrong with my car in a way that I could actually understand it. Not only that but they had my car in and out in a day. If I ever need to I would definitely go here again.
Great people who work here. Honest and trustworthy. I know my car is in great hands.Leonard himself...so personable.My go to mechanic now.
Great experience. I was in Springfield from out of state and had car issues. Picked Leonards due to the reviews on Google and AAA. They were able to get me right in that morning and had me back up and running and on my way later that afternoon. Very knowledgable, pleasant to deal with and very reasonable. Knowing my situation they could have gouged me but didnt by any means. Cant say enough about my experience. Thank you!
His prices are a little high but I never question his work. He is a great mechanic and always accountable. Thank you Len
These place is ok
I have been going to Lenards Auto Repair for many years and have always been very happy. He has always been honest and knows what your car needs. I would recommend him to anyone.
I thought my power steering pump needed to be replaced only because thats what I was told but in fact it was only the hose that needed to be tightened. Im so grateful to see that theres still honest mechanics out there. I also had my brakes done as well and the price was very reasonable.. Thank you Leonard
Ive been going to Leonards for a few years now whenever Ive needed work done on my car. Have always had a good experience and Leonard himself is one of the nicest people Ive met. Incredibly helpful and always does a great job at describing what work was done and why it was needed.Recently, my cars timing belt snapped, and I needed to buy a new one. I called Leonard because he also sells used cars, told him what I was looking for, and within maybe 3 hours, he called me back saying he found the perfect car. Its in amazing condition, has low mileage, and runs perfectly. Leonard would not sell you anything that has something wrong with it, or anything he would not drive himself.If you need repairs or even a new car, check this place out, you will have a wonderful experience and will know for sure that this is the first place youll want to go the next time you need something.
These guys are so nice, so professional, and so willing to work for you. Had car troubles at 2pm one day, called them up, took me right away, and had my car by 9 the next morning. They know what they’re talking about and are fair and to the point. Definitely would recommend to anyone.
Leonards was able to fit my Lincoln in last-minute for some pretty significant work - 2 front hub/wheel bearing assemblies and 2 sway bar links. I thought a strut might be broken and need replacing, so I mentioned that. Len was honest and straight-forward. He said the struts were fine; it was the sway bar links... other shops might have taken advantage of this. When I picked the car up, Len made a point of showing me the old parts and clearly explained how the parts failed. So, a big thank you to Don, who worked on my car, and to Len for being a straight shooter. Leonards has a new customer, and Im thrilled to have a local shop I can trust.
The best auto repair shop around. Leonard was so helpful and to be honest.They made me feel very comfortable and wasnt pushy at all.They also have hot coffee and the waiting room was beautiful and smelled so good. I recommend all of my family and friends.
The people there are so awesome..they take you right away and very inexpensive..never had a problem with them..would highly recommend them.
I called Len to inquire about tires for my daughter who attends Springfield College. He was most helpful in pointing me in the right direction so my daughter could get some snow tires. He wasnt getting any business from me at the time but was so very kind and helpful that I will use his shop for any repair work needed. Thank you, Len.
Breaking down 200 miles away from home couldve been completely overwhelming. So first I checked Google and found that Leonards Auto Repair had 14 five star reviews. This is going to be their 15th. If you need a car repair or a new used vehicle, please consider this shop. Len and his staff are so knowledgeable and trustworthy. It was a gift to be able to find him, and I am very grateful for all the help he provided. I have found a couple of good repair folks in my home state, but I have to say that I wish that there were a Leonards Auto Repair near me.
Best place around to have your car fixedOutstanding knowledge and integrityThank you Leonard
I had an amazing experience here! My car was diagnosed and fixed quickly and very reasonably priced. Len explained the repair step-by-step, so I could understand what had to be done. The best mechanics and nicest guys in town! Highly recommend!!
Went in because my car was making a noise when turning on. The man said it was an air filter duct that was worn out. So i had him replace it, charged me $300. Being a women im sure he knew i didnt know it was not that expensive, completely over charged me. Also the next day the car was making the same noise. Talked to a friend, and took the car in he told me it was definitely on the muffler. Brought it to Precision and they actually said it was a the gasket, they fixed it and no more noise. He basically didnt care about helping and also over charged me.
Great service!! Brought my car in to get my front and rear brakes done. They got my car fixed that day, great price and great communication through the entire process. Will definitely be brining my car there next time I need something fixed!
Leonard is always super helpful, accomidating and goes out of his way to help me save money. They are also the best in the area if you need electrical work done on your car!
Very knowledgeable and professional service.Excellent quality repairs at a very fair price.
Then that it was a great experience talking to you yesterday about the Impala I like the car Ill be calling you soon hopefully
Great service. Fixed right the first time. Promised time...great ! We recommend everyone.
I had my vehicle towed to Leonard’s. I got a call 30 minutes later from Leonard talking down to me about the condition of my truck. It wasn’t his message it was his delivery that was the problem. He didn’t want to touch it. Could have been approached more professionally. Any how after explaining to Leanoard that the wires under the dash were for stock gauges and performance lights he told me the would look at it for $125.00 an hour. Which I thought was fair. I went and pulled all the stock gauges and wires out to make things a little more stream line for him. He could never look past the wires he first saw when the truck arrived. He made me feel extremely uncomfortable leaving my truck with him when he didn’t want to listen to anything I had to say and only cared that I knew how much his labor cost was. He also told me he looked at the truck for 20 minutes earlier that morning and I “tucked the wires up under the dash”, when I clearly removed them. That showed me how much time he really spent “looking” at my truck. Rest assure I wasn’t leaving it there for him to look I’ve any longer.
Recently I have been struggling with finding a place that wouldnt take advantage of me and repairs to my vechicle. I came across Leonards on line and called. Immediatly Len the owner was well versed on the problems on my older vechicle. I placed my trust in him and I was not disappointed. He assured me fixing my car would be well worth it. Instead of purchasing a new vecvehi. The work that was done was affordable and professionally done. I am over the moon, the car drives great and it will last me another hundred thousand miles. Len was a pleasure to work with. Thank youSincerelyCarole Swann
I brought my vehicle in to fix the exhaust. Get a call 3 hours later saying my vehicle is in bad shape and they didnt want to work on it. Wouldnt even give me a estimate, pretty much saying its not worth his time to fix it. Saying itll cost more than the vehicle is worth.
Called and brought my suv up there. The owner was very informative and nice. Shown parts that were bad before xhanging it reasonable prices
In short time frame my truck was fixed properly mr Leonard was very professional. Great jib goid n luck n thank you
Don is by far the best at what he does. I always trust that my car is in good hands.
One of the best mechanics I have ever been to! They wont steer you wrong!
Great guy fast great work
The easiest & most comfortable auto purchase weve ever made. No pressure & we couldnt be happier
Good work isnt cheap and cheap work isnt good.
You guys are awesome You the job and you do it right I will be recommending this business to everyone.
Love it
Told me itll be a waste of his time to look up a price before i find out the exact problem on the vehicle but if i call asking for a estimated price i should be able to get the price no problem
Always a job well done
Great service. A+
Really nice guys honest and fair
Very honest and reliable garage.
Recently had my first experience with Len and his team. They were exceedingly kind and professional from the time they answered my call. I couldnt have been happier with the service and will be going back for all my auto needs from here on out.
Great customer service...
Excellent service
Great honest service!
Great