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Olson Insurance Agency
7210 Old Keene Mill Rd STE 200, Springfield, VA 22150, United States
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Olson Insurance Agency

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Da
Review №1

Painless! Quick! Saved Money! I really appreciated Michelles help today! I made a decision to try your business out since my previous auto insurance company was charging too much! I was provided with the best results after only a few hours and I am so happy I can get back driving on the road with no worries! :)

Al
Review №2

Excellent costumer service. The team is highly professional, knowledgeable and responsive. Always looking out for my best interests.

Gr
Review №3

My experience with Olson Insurance Agency has been indeed exceptional and I highly recommend this agency if you are in need of insurance coverage. Karina is amazing !

Li
Review №4

Michelle Tejeda was wonderful to work with to help secure life insurance. She was responsive, respectful and made the process as smooth as possible. I greatly appreciated being able to communicate directly with her throughout the process. Thank you!

Na
Review №5

Lee was incredibly helpful!!! Lee assisted my mom to get my insurance set up since I moved to a new state. We greatly appreciated the quality of the service!

Pa
Review №6

John is awesome! He is always available and goes above an beyond to find the best insurance value for my business!

Ch
Review №7

I have been with this agency over 20 years. Lee was amazing and helped me above and beyond. Lee treated me as a human being and explained everything to me for the new policy, when I added my wife with the new vehicle to my old policy. Thank you for always being there for me.

Ju
Review №8

I have been using the Olson Insurance Agency for years and wouldn’t use anyone else for my insurance needs! I have worked closely with Lee Schaff and he is responsive, efficient and caring. He goes above and beyond for his clients, always ensuring they are being taken care of in the best way possible. Highly recommend!

Ke
Review №9

When I bought my home back in August, the Olson agents were incredibly helpful when it came to making sure that I had the best policy for my situation, explaining everything along the way. They’ve always been quick to help with anything I’ve ever needed and happy to answer any questions, which happened pretty frequently when moving to a new state for the first time. Just recently, Sarah helped me transfer my auto policy from my old car to a new one I had purchased and she made everything so easy. I’ve had policies with Olson for the past three years and 100% recommend them to anyone who has any insurance questions or needs!

Ju
Review №10

Shirley Jarjuri attended my call and did my request in amazing time and in Outstanding professional matter. I would recommend your business to all my Friends and peers.

bo
Review №11

Since Ive switched from Allstate for my insurance needs one person stands out as a customer service super star: Lee Schaff. Unlike past agents Lee is there for me 24/7. He goes above and beyond explaining all things confusing. He literally calls me back within the hour to answer questions and offer me the best options for auto, home and umbrella. Lees compassionate style and industry expertise sets him apart. Lee in my line of work--is what I call a hospitality hero. And, having worked with the likes Marriott, Ritz-Carlton, Nordstrom and Four Seasons in my profession, Lees up there with the best. Id recommend him to anyone who wants wants fast, efficient, friendly and personalized service. Bravo!

Ki
Review №12

I was happy to hear from my agent Patricia. She explained to me a new coveeage that I didnt know about and not a crazy extra cost. Patricia does an excelent job explaining.

Do
Review №13

We are new to the DC/VA/M and Debi Wright was welcoming, incredibly helpful, very patient and blessed with a good sense of humor. We really appreciated her assistance in getting our needs met and feel very comfortable that we can contact her whenever we need to. Thank you Olson Agency for having such wonderful people on staff.

Ja
Review №14

Best customer service around! In ANY industry! The staff is super-responsive and very knowledgable.

An
Review №15

I have been a loyal customer of the Olson Insurance Agency back when it used to be own by Robert Garner. That is 31 years and I will stay with them for life. They offer the best customer service and are always looking for ways to save my family money. I have all of my insurance policies under the Olson Insurance Agency. My customer representative - Shirley Jarjuri is amazing. She always calls me to let me know if there are any issues with any of my policies (Car/ Boat/ RV/ Rental Properties/ Life). Shirley always goes above and beyond to ensure I get the best rate and the proper coverage for my family.

Ma
Review №16

Lee Schaff is an extremely responsive insurance advisor that I can trust. He has helped me on several occasions by patiently listening to my concerns, thoroughly answering questions regarding my insurance needs and helping me lower my premiums. I have great confidence in his knowledge and ability to help me navigate any insurance concern that arises.

He
Review №17

To Whom It May ConcernI would like to thank Miss Debra Wright and Mr. Rene Lovo for their excellent support and service. They took care of all my questions and provided me very important insurance quotes at very competitive rates. I have known Mrs. Wright for many years and her service is beyond words and that’s why I am a loyal customer to which ever company she leads me to. She also lets me know all the important information regarding the product. Please accept my gratitude towards Mr. Love and Mrs. Wright for their speedy and efficient services and their professionalism.Yours TrulyHeather Maynard

Ro
Review №18

I called and discussed my auto insurance with a representative named Huayra. Not only was she very professional but also very helpful. She noticed I had lower limits of liability and potentially could pay out of my pocket for a bigger claim. The reality is she improved my coverage by 6 times and my total cost only increased by $14.00 per 6 months. Thank you for noticing!

Sh
Review №19

Lori gave us great customer service she worked with us day, night and weekends to get us the best deal coverage for our house. Thank you so much for the quick response.and best deal.Shada

St
Review №20

My experience with the Olson agency has always been great. I feel like I get the best rates and working with Sarah Patton is terrific as she is looking out for the customer. I couldn’t give Sarah and the Olson Insurance Agency any higher recommendation.

Bi
Review №21

Today we had a great experience with Karina. She reviewed and adjusted our policies to the best of our needs . She was extremely detailed and knowledgeable of all the options available to us. Karina also answered all of our questions in a very honest and professional manner. We give Karina and the Olson Insurance Agency 5-stars for the great service theyve provided our family for all these years. Well Done !!

Su
Review №22

I might have submitted this previously, but if not wanted to give the highest compliments to Debi Wright for helping me with my insurance problems. She was great.

Ri
Review №23

Allan Tejada is someone who went above and beyond to look for the best deal for our companies workers comp and general liability. We are thoroughly happy with Olson insurance and look forward to many more years of business with them. Great insurance company with insurance savvy and professional agents with impeccable customer service. Highly recommend.

Ol
Review №24

Michelle was very responsive and able to get me a wonderful quote for my auto insurance. I highly recommend. Thank you Michelle!

je
Review №25

Patricia Gaitan was excellent at explaining coverage, options. Patient with my endless questions and most professional service. I would highly recommend Olson services and working with Patricia.

Ma
Review №26

Hey are a very serious and responsible company very professional, I recommend them

Je
Review №27

I’m grateful I have agents that care about my business like Allan and Maria. They’re always there for us when we need them

Ja
Review №28

I called in to make a payment and check some other things on my account and Lee Schaff was super helpful, polite, and well educated on all my insurance questions.

HC
Review №29

Max and his team are absolutely amazing. From the first time we spoke, he found out that I was not only overpaying for my insurance, but that I was actually owed money back for the last five years...now here’s the kicker...he did that before I was a client. A friend recommend him to me, to ask him a few questions about my policy...I immediately switched my business & I’m glad I did. The whole team is very accessible, knowledgeable & friendly. Pricing is affordable & the service is top notch. You will not be disappointed!!

Be
Review №30

The folks at Olsen Insurance Agency are top notch. I have had them review my insurance coverage both personal and professional to determine I am getting the best coverage at the best price. They are always honest to tell me if and where I could save. They are focused on long term relationships with their clients rather than a short term fix just to sell a policy. I highly recommend working with the team at Olsen Insurance Agency. They are definitely who you want in your corner should an emergency ever arise.

Ro
Review №31

The best by far.Allan is the man to go see when you need a quote or a fast response.I’m very very happy as always. He’s helped me out many times over the last 6 years

Ma
Review №32

I am very grateful to Mrs. MirnaShe is very kind and she helped me solve the problem I really recommend this insuranceThanks again 😊

Ca
Review №33

Michele Tejeda did a fantastic job, very competitive pricing as well as offering an umbrella coverage. She has been very responsive and courteous.It is a pleasure to work with her.I would highly recommend her expertise.

li
Review №34

Mirna was very helpful and had a quick response with my situation she is always willing do her best for us and i very much appreciated her

Le
Review №35

I cant say enough aout how great it was to deal with someone like Michelle Tejeda . As soon as my needs were in her hands everythin went so quickly .She was able to answer all questions, and handled every dejail without hesitation. I would recomend if you are in a tightspot with insurance, ive her a call . you won;t be disapointed.

Ad
Review №36

Allan, at Olsen Insurance Agency is nothing but the BEST!! Always willing to help and ready to answer all my questions and needs from my company insurance.Thank you for everything you do Allan!

Fr
Review №37

I was assisted by Mirna, and she was very professional and very helpful with assisting me with my policy and shopping around with other insurance companies for the best quote.

S
Review №38

Shirley was very helpful at getting my daughter added to our policy!

Hi
Review №39

I want to thank the guys from the Olson insurance Agency. Specially Rachel and Allan who helped me get coverage for my auto, home and business ! You guys rock!

He
Review №40

Karina and Jazz at Olson are awesome to work with. They go above and beyond. They look out for their customers and have superb customer service. Its not as rare to get decent customer service, although that is taking a back road these days in most companies, but it is exceptionally rare to get people who actually go to bat for the customer. They really take excellent care of you. Gone are the days when most companies actually cared about the customer more than the bottom dollar. Its refreshing and heartening to work with these ladies, who really do care about their customers. Infinite stars.

PE
Review №41

Lisa helped me get a positive response from another company. She very kindly explained next steps. She is very kind and it is clear that she sincerely cares about her clients. Advocating on my behalf, using her years of experience, she was able to help me.

Da
Review №42

Max Olson provides great service. He is extremely knowledgeable about insurance and will compare different options for clients, so they end up with the best insurance for their situation. It is worth getting a consultation. If he cannot save you money over your current insurance, he will let you know. He will also let you know if you have any gaps in your insurance or if he can offer you better coverage.

Su
Review №43

Ms Patricia was a super professional and patient when our Mom called about her car policy. Patricia went above and beyond in obtaining a new lower priced policy, saving Mom over $200 in a year. She was so very patient in explaining the coverage and she even got her more coverage for less. Patricia is a true asset to the agency and thank her for a job well done.

Mi
Review №44

Rachel Soto found me an excellent quote for Auto insurance.I didnt think it could possibly be so low with my driving record.She also combined my house for a bonus quote.She was extremely professional, responsive and ecxellent customer service when I had an accident. 👍

Ma
Review №45

Olson Insurance is the best company with qualified agents and they offer the best premiums for all the policies. Thank you for helping us, specially Mirna for her advice and professionalism.

Jo
Review №46

The Olson Agency has carried our business insurance for about 5 years now and I couldn’t be happier. Every time I call they’re quick to get back to me and have also saved me money on every single policy when switching over. Great company to work with!

Fe
Review №47

Thank you Patricia and Nelly for the time you both took on the rush quote!

kh
Review №48

The staff was wonderful I reduced my premium by 45% on the auto and house insurance. Olson agency is concierge service with rock bottom prices much lower than allstate and geico that i used to have

da
Review №49

I highly recommend The Olson Insurance Agency. I have been with them for a few years and have been extremely satisfied with their level of customer service, rates and they treat you like part of the family. I am in the mortgage industry as well and I refer them to ALL of my clients. That is how much I trust them and you should too. They have a customer for life with me- thank you The Olson Agency for all you do!

Al
Review №50

Olson Agency has been amazing . I spoke to Karina she is very knowledgeable and very nice . She went through all my option in detail and helped me . 5 star service

Jo
Review №51

Allan is a great agent! He managed to save our company over $ 3.000 when we joined his company.Friendly and professional!

Re
Review №52

Ive been with Olson Insurance Agency for the past 7 years and have loved working with them. They do regular checks to make sure Im getting the best rate--and even call me to go over things and my bill has gone down! The staff is friendly, knowledgeable and super responsive!

Ad
Review №53

Mirna was great. knowledgeable and responsive.

an
Review №54

The people at Olsen Insurance Agency are very professional.Every body I spoke to have been very courteous and helpful.I had them review my insurance coverage for both Home owners and Auto.Patricia was extremely helpful.She took a lot of trouble went through the coverage and explained to me in great detail what was needed and what was not and in the end saved me over $380.Thanks a lot for your help Patricia.I would recommend them to any body who is shopping for Insurance.

Ja
Review №55

I have recommended business clients to the Olson Insurance Agency on numerous occasions. Max and his team are friendly, helpful, and client focused. I highly recommend business owners schedule an appointment with Max and his team and see how they can help with your insurance needs.

Tw
Review №56

Max has helped with car insurance for our corporate vehicles and the experience was terrific. He was highly responsive and at one point called me from his vacation to answer my questions. I highly recommend the Olson Insurance Agency.

Am
Review №57

I worked with Rosmery for homeowners insurance on my new home. She went above and beyond to find me the best coverage at a great price. She was also able to bundle my home and auto insurance together to save even more. Thank you for the great service!

Ju
Review №58

I’m so happy I made the switch from State Farm to the Olson Agency because my agent Jazz is knowledgeable and courteous. Every time I call she provides the best service I have received in years she definitely makes me feel at home. 😊

Co
Review №59

Very professional and helpful. Ended up going another direction for insurance but had a very positive experience. Rene was very kind and helpful through the quote process and very understanding when I chose to go to another provider. Will definitely go to Olson for a quote when I’m shopping car and homeowners insurance next time.

Al
Review №60

Just wanted to shout out Jazz every time I call I ask for her because I trust her advice. She always has a answer to my questions or she gets back to me at a timely manner. If she cant take care of it she always puts me in the next best hands. Go Olson agency ! Will definitely keep telling my friends and family to go here for any insurance needs.

Me
Review №61

Jose Bustamante was very quick and helpful in getting me documents needed. Very professional and friendly!

An
Review №62

Allan and Maria always there to help me. Great service from this agency

Ro
Review №63

Karina Escalate was an awesome and professional agent, she made feel so happy with my new insurance. Karina found the perfect and correct plan for me and my pocket, she combined my car and home insurance and I saved a lot of money. Thanks Karina Escalate Im very satisfied with your service.I recommend her a 100%

Re
Review №64

My experience with Olson Insurance Agency was indeed exceptional and I highly recommend this agency if you are in need of insurance coverage. My experience in working with Karina over the past month was definitely rewarding. They are a wonderful agency to work with from my personal experience.

HM
Review №65

Allan has been handling my business and insurance for the past 3 years. Great service always

Ms
Review №66

My experience with Olson Insurance Agency exceeded my expectations. Im a first time business owner and I feel confident and protected with the policy that was offered for my business... Mr.Allen was knowledgeable, efficient, and very time conscious during this process. I am so grateful : )

Ca
Review №67

I had an extremely difficult request for getting business insurance during this whole new world of covid. Allan really went to bat for me. He was completely available to me to answer all my questions. I totally recommend Allan and this agency.

Ci
Review №68

I work with the Amazing Karina to take care of pretty much of all my insurance needs. Karina is extremely attentive and not only looks for the best deal, but what the value you will get out of your insurance needs. Just looking at cost isn’t enough, but she does an assessment of what your needs are so she can customize you insurance to your actual needs with a risk assessment. I would recommend Karina to anybody looking for a great insurance company with top notch customer service.

Br
Review №69

The Olsen agency was quick to send a quote and best of all they saved us a lot of money. I am very happy with their level of service.

Le
Review №70

I am writing to tell you about my amazing experience with Karina. She was so helpful and willing, I felt sure that she would help me find the best price possible and we did. Customer service like this is rare to find these days. She is spectacular!

Ya
Review №71

My mother has been with nationwide for 8 years and Ive never had anything bad to say about them. They are very friendly and customer service is amazing, they take care of you almost as if youre family and look for the best plans for you. We have worked with Karina Escalante everytime and she is very lovely, and caring towards the customer. Would give 10 stars if possible :)

Fr
Review №72

Ive been working with Olson Insurance Agency for a few months now. I really enjoy working with Lee, hes a true professional and always responsive. I highly recommend this company to anyone looking for one stop shop for insurance services.

Gi
Review №73

They are taking care of me with my car insurance. They price have been great. Also the people are nice. Thank you. Especially agent Jazz

An
Review №74

I would like to provide Saul Amaya with a five star service review as the result of assisting me in a complex car insurance policy matter. Saul provided exemplary service. He was very knowledgeable and an extremely patient listener and was able to resolve my problem and it is greatly appreciated. I have a homeowners and two car insurance policies with Nationwide. Thank you, Anneliese K. Clark.

Pe
Review №75

We have been working with this agency for years and we can tell that we are proud of being more than customers with this guys specially with Allan Fernando who is our agent and asessor.

Ka
Review №76

I adore Olson Insurance Agency!! We’ve been working with them for 9 years and counting. They are positive, personal, organized, invested in our wellbeing and have a personal touch!We recently had to file a claim and I was really nervous about it. There was no need! As soon I connected with the claims department I was put 100% at ease. What an exceptional company! I recommend it to any one and everyone for all of their insurance needs: business, car, home, life and more!

Me
Review №77

Exceptional customer service! Ms. Jazz Campos is courteous, helpful, and reliable! She is knowledgeable of each type of policy, and is always willing to explain in detail. I strongly recommend this insurance agency!

J
Review №78

After getting quotes from three insurance companies, we purchased a home policy with Olson Insurance. Jazz has been our Personal Insurance Advisor throughout. We enjoy working with her and are impressed with her knowledge and ability to quickly, clearly, and accurately answer our questions.We also appreciate that whenever we call, an office manager is available to take our message and relay it to Jazz.Olson Insurance makes us feel valued. They also value our environment because a tree will be planted for writing this review.

De
Review №79

I have been with Nationwide for 30 years....a few years ago I was notified that my agents were retiring and would have a new agent..I love Lisa Olsen...she is so down to earth and makes me feel like I have known her for years. Customer service is something that has been lost over the years but not Lisa she makes me feel like I am so important...like I am the only customer she has...Thank you Lisa so much!!!

Je
Review №80

I had such an amazing experience with Olson Insurance. The person who not only gave me peace of mind but also an amazing customer service was Karina!!! 10/10 recommend highly

Ma
Review №81

Amazing customer service! I spoke to a nice young lady named Carla and she was absolutely awesome.Very helpful and professional.I will definitely reccomend to my friends an family.

Do
Review №82

Excellent service. Karina Escalante was particularly helpful and patient.

Be
Review №83

Always friendly & available!!!! Allan took his time to answers all of my questions and concerns, being patient throughout the process of obtaining a new policy. I’m a really happy costumer!!!

Da
Review №84

Request copy of HOI for refinance. No response. Emailed agent second time after 5 business days. Told I will have it. Took another day to receive. Delayed final approval.

Da
Review №85

Karina’s prompt and upbeat service is unmatched. Her excellent customer service skills made my experience all the more enjoyable! So glad I chose Olson, Karina has made all the difference.

Cy
Review №86

Highly recommend Olson Insurance Agency, Karina goes above and beyond! She helped throughout the whole process and even helped me save money! I appreciate her enthusiasm, skills, and dedication.

Ki
Review №87

Karina was extremely helpful!! She was able to help me very quickly. Thank you so much for the excellent service!

La
Review №88

We have used Max Olsons Agency for years for our business auto, liability, and property insurance and have been so happy with everything! The team, especially Nelly and Patricia, are so responsive and take care of my last minute COI requests so efficiently!

Er
Review №89

I have been a client for over 10 years, I have received professional, quality service every time.

sh
Review №90

Carla Castro is an amazing agent. She helped my mom and I find the correct policy with the correct person. If it wasn’t for her, I wouldn’t have a policy with this agency.

Na
Review №91

The owner and staff at Olson Insurance Agency were extremely patient, friendly, and answered all our questions. We were very impressed at the honesty of the team on evaluation multiple quotes and options and even recommending staying with an existing policy at another agency that was a better option for our particular situation. The customer care provided by their team is obviously their top priority and not just making money off a new client. For that reason, we opted to pay a little bit more for one of the policies Olson Insurance offered and have really appreciated the dedicated care their team continues to provide our business. Thank you Olson Insurance Agency!

As
Review №92

Carla was Great she had amazing customer service she answered all the questions I had and gave me a quote as well I will be deff recommending this company to friends co workers and family

Vi
Review №93

Max is johnny-on-the-spot when it comes to interacting with his clients and making them feel looked out for and taken care of. He goes above and beyond to give you peace of mind and clearly takes pride in his business. A+

Ja
Review №94

Rachael Soto was awesome. I really appreciate her customer service!

Ri
Review №95

I was super upest with allstate for cancelling my homeowners insurance. I came into the office and Rosmery provided me with a better policy and better price. She added an additional coverage that i did not have. Thank you so much Rosmery for all your help. I am super happy. I will also be switching my auto to the Olson Agency.

Ho
Review №96

Excellent service my the commercial team. Allan, Maria and Nelly are always there for me to assist me with certificates and beyond.Gracias Olson team

Th
Review №97

Jazz did an amazing job. The whole office was very friendly and very great host

Re
Review №98

Very help and informative!

P
Review №99

One of the best companies I have ever had the pleasure to work with. There response time is a testament to their customer service.

Ma
Review №100

I personally use Max for renters insurance and refer my clients for business and workers comp insurance regularly. Him and his team are extremely knowledgeable and accessible which makes myself and my clients very happy. 10/10

Information
13 Photos
100 Comments
4.8 Rating
  • Address:7210 Old Keene Mill Rd STE 200, Springfield, VA 22150, United States
  • Site:https://theolsonagency.com/
  • Phone:+1 703-768-2020
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance broker
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
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