user
American Family Insurance - Teresa Zucchini-McClish
3050 Battlefield Rd, Springfield, MO 65804, United States
Appearance
American Family Insurance - Teresa Zucchini-McClish

Comments
ma
Review №1

I have known Teresa for over 20 years and learned the value of excellent customer service from her and her team!

Ju
Review №2

I have worked with this agency for over 5 years and Ive been extremely satisfied. I also had a claim a few years ago in which I was hit by another driver that ran a four way stop. My vehicle was totaled. Teresa and her staff made sure my claim was handled swiftly and professionally. The staff is knowledgeable and prompt to handle my questions and needs. If you are looking for solid coverage and an experienced agency to work with regarding your insurance needs I would highly recommend Teresa Zucchini-McClish.

Ro
Review №3

Ive only had a few claims with my American Family auto insurance over the past 20 years, but Ive never had a problem with any of them. I love not having to fight for whats right and fair. They just take care of it.

Mi
Review №4

My Wife Jennifer has been with Teresa for many, many years. Ive always been with Am. Family myself & was pleased! I switch over to Teresa & her Team several years ago, & WOW what a difference an Agent can do. There staff Is amazing, & every time weve had a little mishap they go that extra mile to help. Great Agent, & wonderful staff! Not to mention now in Marshfield, Mo where we live!

Pa
Review №5

Always well taken care of. Great customer service!

J
Review №6

Have been using Teresa for insurance for over 20 years. I enjoy talking to everyone in her office. They are always helpful. I have also had good experience with Claims from a hit and run accident, home storm damage, hail damage, car window damage. All of these were handled to my satisfaction.

Va
Review №7

I have always had a great experience working with this insurance company for almost 5 years now. I am so thankful to have had such a caring and knowledgeable insurance agent to work with.

Lo
Review №8

American Family has been extraordinarily wonderful with me and my family for many years now. The service is exceptional and we will continue doing business with Teresa. Very, very satisfied!

St
Review №9

Wonderful agency! friendly staff that I know and trust. would recommend to all my friends and family. Thank you Teresa and staff for your great customer service!

St
Review №10

Teresa Zucchini-McClish has been my insurance agent for about twenty years. She has always been friendly and helpful to me in good times and bad. She is a knowledgeable agent and a sympathetic person. I recommend her wholeheartedly to anyone.

Sh
Review №11

I’ve been with Theresa Zuchini over 30 years. I’ve shopped my rates and pleased to say I’m staying here When my home burned, they were amazing. They stay calm and helped me work through it.

El
Review №12

We havent had to use our insurance yet, but they raised our rates anyway. My husband called them and they reduced the increase. If he hadnt called, the error would have stayed in place. And did I mention, there was no notice of an increase coming. Typical.

Ma
Review №13

They have insured my home for over 16 years now. I have had no issues with them. Teresa and team have bent over backwards for me when I have needed to lean on them. Great company and great staff.

Pa
Review №14

We love this place. They treat you very well, and helps us in any way they can. I will not change my insurance.

Do
Review №15

Insurance is one of the ugly necessities of modern life, so, AFI is the best group I have found in to take care of all these things.Thanks!

KA
Review №16

After being with this agent for a few years, we were asked to come in for an insurance review. During this insurance review, we were blindsided by the agent inviting a life insurance agent in to chat with us. We know this is important, but this caught us off guard and made us feel very uncomfortable. Needless to say, we are no longer with this agent.

Ed
Review №17

NO...I would NOT recommend Teresa Zucchini McClish. Had insurance with American family for 40 years. She jacked the prices up until we absolutely couldnt afford her. Went down the road and saved$1800.00 with a flick of a pin....If she does not control the rates: How come they offer to lower the rates when we went in to cancel our policies?

dr
Review №18

AFI and Teresa Zucchini-McClish have helped our family through a major loss this past year. Very professional, competent and compassionate. Highly recommend! Could not ask for a better Insurance Agent.

He
Review №19

Teresa zucchini is wonderful !!She’s super sweet and will take care of any of your insurance needs . My husband and I have been customers of hers since 2007 and he’s been with her a little bit longer . Thanks Teresa for being you and taking care of us all these years .

Da
Review №20

Very helpful with issues, and they always check up to see if anything needs to be changed or if I need anything else added. I highly recommend giving them a call

Pa
Review №21

Quality, experienced service; excellent knowledge of the available insurance products; dependable and trustworthy - Youll get real peace of mind from Teresa and her staff.

Jo
Review №22

I have used Teresa for over 15 years and she and her staff have been outstanding for all of our insurance needs!

He
Review №23

I have had no issues with them its been a pleasure to be insured with them.

Cu
Review №24

Teresa and the staff at American Family Insurance are wonderful! They are extremely helpful and willing to work with clients. Class act all the way around.

As
Review №25

I have been with this office for over 20 years. Teresa is like family. Everyone is friendly, knowledgeable, and a joy to work with.

Ta
Review №26

Way more expensive than many other insurance companies. Terrible customer service. Takes forever to finally get ahold of a rep and get answers. Switched as soon as I could.

Ta
Review №27

American Family insurance screwed me over!!!! Not this agent’s fault I had a different agent at the time of being screwed over! American family switched my agent without permission. I was in a car wreck that was not my fault and the other party who was at fault also had American family. I ended up having to pay $3000 on a totaled car because American family didn’t want to assist me in any way! I will never use American family ever again and I will never recommend American family to anyone ever!!!!!!!!

Te
Review №28

Great customer service! Always friendly and willing to help!

Wi
Review №29

Great to deal with. Always looking out for you.

Pa
Review №30

Always helpful and prompt to help with claimsm

In
Review №31

Ive been with Teresa and American Family over 20 years. I think that says it all!

Ge
Review №32

Her team work with me all the time time

Je
Review №33

Great agent

Ro
Review №34

Great service.

Information
5 Photos
34 Comments
4.4 Rating
  • Address:3050 Battlefield Rd, Springfield, MO 65804, United States
  • Site:https://agent.amfam.com/teresa-zucchini-mcclish/
  • Phone:+1 417-883-3044
Categories
  • Auto insurance agency
  • Home insurance agency
  • Insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Highlights
  • Women-led:Yes
Similar organizations