Had a coolant leak that I had seen another shop for and unfortunately my car was still leaking. I found Wrights from the better business bureau website and saw the great reviews and was confident I was choosing the right place to go to. The owner Matt is very professional and did the work on my car in a timely manner for a great cost! I’ve had no issues since and Wrights will be my go to from now on.
Ive been bringing my car to Wrights since I moved to Springfield. Matt has been taking car of my car and giving me advice that I feel confident in. As someone who doesnt know cars, I have to rely on the mechanic which has felt really uncertain in the past. Matt is trustworthy and gives it to me straight every time.I now live in DC but still come to Wrights for my car. I broke down recently and had the vehicle towed to Matts shop. Even though my car has run its course and I am no longer in Springfield, Ill be bringing my cars here for as long as I am in the area.
After seeing all of the negative reviews for the acura service dealerships in the area. I decided to bring my new to me 08 TSX to Wright Automotive. Upon arrival Matt greeted me and asked what I came in for since the online portal did not mention what I had requested. I told him an oil change and a multi point inspection. He quickly pulled up the info on the car and what service recommendations it had. He checked my filters and informed me that the cabin filter needed to be changed which he did. Now the car has quite a few miles so I told him if he saw anything out of the ordinary please let me know. After he completed the oil change and filter. He informed me that the car was in tip top shape and if I choose to continue to come to him he will continue to let me know of any changes in the vehicle to help keep it going for years to come. I will continue to take my car to him as he was very honest and upfront with no pressure to try and make “repairs” that were not needed. He has earned my future business.
This place is great. They are very consistent and friendly. Matt is very clear with his explanations and the prices are very reasonable. They do good work and are timely. I’ve been going there for at least a couple years and will continue to do so
From the time I walk in the door for drop off, to the time I walk out the door after pickup is nothing less than honest, professional work and professional courtesy.
Probably the best mechanic Ive dealt with. My car died on me a few weeks back and mechanics in Woodbridge told me I needed to replace my entire AC system and other parts for $1400. Believing the problem to be less severe, I took it to this repair center for a second opinion. Come to find out, my car issues had nothing to do with the AC system and when the problem was diagnosed, I paid a fraction of what I would have paid in Woodbridge. An honest mechanic is hard to come by and Matt and his people are true professionals.
Matt did an Air bag suspension modification that helped improve the ride in my 1978 Chevy Van. I now enjoy my vehicle even more thanks to Matt.
I own a 2001 Benz and I had work done with several auto companies and my car still was not driving right. When I called Matts auto shop, first of all, he was very friendly and professional. I told him the problems that I was having and he suggested that I bring the car in so that he could drive and evaluate the problem. I drove from Stafford, VA on a Saturday to his shop in Springfield, and I can tell you IT WAS WORTH IT! Matt identified the issue and fixed my car. Now it drives the way it use to drive-smooth and correctly. Thanks Matt for your professional, trustworthy, friendly, and great service. By the way, the waiting room was comfortable and clean. I think I found a new trustworthy auto shop. I noticed that you service foreign, as well as, domestic cars. Thats great...next time I will call you for any car service that I will need in the future. Ive already recommended you to a friend of mine who was looking for a great mechanic for her car. THANKS AGAIN MATT
Excellent service. Matt and his team were able to schedule me in the same day that I called. After listening carefully to what I thought were the issues with the car, Matt did a thorough diagnosis and provided me with an accurate and detailed estimate of work. Although the repairs were more extensive than I planned due to the age of the vehicle, Matt worked with me to reach a fair price and completed the work when he said that he would. He also helped me find a creative and inexpensive solution to some body damage that was not a part of the original repair work but something Id been planning to get repaired for months. Thanks Matt & the Wrights Automotive team!
I visited Wrights Complete Automotive today because my car air conditioner was blowing warm air. The owner, Matt, took the time to explain to me the diagnostic he would perform to determine the issue. When a leak was found in my valve I asked to see under the hood and he showed me exactly where the problem was found. Matt Wright is a competent mechanic. His employee on hand was helpful and courteous. Wrights Complete Automotive has reasonable prices. I recommend it to others and I plan to go back in the future.
Great service! Reliable and dependable. Matt troubleshot an emergency break issue and fixed it easily and quickly. The Ford dealership had quoted me over $1500 in repairs that were not necessary. Hell be our family mechanic from now on.
This shop and owner are stellar. Fair price, everything well explained, and a very nice waiting room with toys for my kids. When you find fair and honest businessmen you stick with them, and we are sticking with Wrights.
Wrights Automotive is one of the best shops I have ever taken my car to! They gave me an honest and very competitive estimate, and the work was done in a timely manner. I have already recommended them to my family and friends and will definitely be back next time I need serviced!
I was on my way home to SC from a trip to CT and pulled off to get some grub. My engine light came on and car shuddered. I called and was able to get in for a diagnostic check late on Good Friday. Thankfully the repair was simple. But the stress of thinking I was stranded was eased by the kind staff at Wrights. I would highly recommend these guys. If I were local, I would use them for routine maintenance.
My car died in a parking lot a few miles from the shop. I called a few places and stumbled on this shop. Matt gave me the number for a family owned tow company that picked me right up in about 20 min. They dropped my car off around 12:30. Matt took a look at it and diagnosed the problem as the starter. He had the part delivered and installed before 3:00 the same day. I didnt even get stuck in traffic. Great experience, reasonable price, military discount. Highly recommend!
Wrights is the only shop I trust with my vehicles! They follow through and are the most honest workers I have encountered in my years. Wrights all the way! Truck runs perfect!
I originally was optimistic about this repair shop based on the positive reviews. However, the owner was disrespectful, condescending and rude to me as a customer. I would prefer to spend the extra money at a dealership repair shop than to support this business.
When your at the mercy of the mechanics because you know nothing about cars, its a blessing to know of a trust worthy repair shop.
Only gave a five because it only allowed me a five. This place deserves a six. Ive had multiple vehicles through this shop and everytime they are friendly, respectful, and dedicated to the highest quality for your vehicle. This shop takes pride knowing that your vehicle is your lifeline and they do their best to fix any and all issues immediately so that problems in the future do not occur. I will continue to help this buisness with my buisness and I would recommend Wrights Complete Automotive LLC to my friends and Co workers.
Great local business that allowed me to work in early on a Saturday. Matt was friendly and professional. Will be back.
I only trust these guys with my car! Great service!
Matt Wright is an honest mechanic who shoots you straight. Hell troubleshoot the problem to find the root clause rather than replace parts until the problem goes away. Highly recommended!!!
A good mechanic is priceless -- an honest mechanic is as priceless -- Matt is priceless... . Honest and sincere, takes the time to walk you through each step of the process... .He and his team have worked on the following vehicles:65 Ford Mustang78 Datsun 280 Z92 VW Cabriolet98 VW New BettleSuperb, timely results each and every time (and a military discount on top of that!).THANK YOU... .
Every thing went right at wrights. Wrecked on I 95 and they took care of everything. Car was totaled and I live in Pennsylvania on my way to Florida. Called the right place and was back on the road in 4 hours.
Solid.