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Arnies Plumbing, Heating and Air Services
421 W Chase St, Springfield, MO 65803, United States
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Arnies Plumbing, Heating and Air Services

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Da
Review №1

I always call on Arnie’s when plumbing or heating/cooling issues arise. There is no one else in my book. If you want an honest and knowledgeable solution to your problem, look no further. Everyone I have dealt with for over 20 years from the office staff to the technicians has always been friendly, helpful, and punctual. Great workmanship!

Mi
Review №2

My water heater started running a stream of water on Friday late evening. Eric came out and made sure to bypass my bad water heater so I at least had running water until he could get the parts supplier to open Saturday. Came back at the agreed upon time and did quick, excellent work. He had a great, friendly attitude the whole time. Thanks!! Having hot water again without a river of water is awesome!

Pa
Review №3

Arnies is so honest, fair, and reliable that i have recently begun to use them for projects long overdue.Eric and Steve are two plumbers I enjoy visiting while they perform their “magic”.

Su
Review №4

Arnie’s Plumbing team (Arnie, Twyla, Eric, Shawn and Steve) are Always our Go-to for our plumbing and HVAC needs for our home and office. All their staff are professional, courteous and they know all the ins and outs of various systems. They even sourced and installed our new filtered water fountain with h2O bottle filler, saving the planet from unnecessary plastic.Do yourself a favor and give Arnie’s a call anytime you need help with plumbing and HVAC services.

Ma
Review №5

Steve is an awesome guy. He stop by early morning to check what needs to be done and he got our water heater replaced, fixed and running the same day. Very nice person and very professional. Thank you Steve!

Je
Review №6

We purchased a house new in 2018 and Arnies did the plumbing/HVAC. All the sinks in the house leaked upon moving in. The showers valves were backwards. Hot was cold and cold was hot. The toilets had the wrong size wax ring under them and was letting in sewer gas smell.The AC had vents ran under cabinets with no toe kicks installed to get air into room.The most recent issue is our AC froze up and stopped working. The units are less than 3 years old and still under warranty. I called Arnies to let them know. Arnies stated that we didnt have a warranty and didnt want to come out. I had to ask how much for a service call and Arnies does do that right. Finally I got a price and they didnt want to listen to the issues Id had in past.The AC coil was leaking. It is warrantied. The outside compressor was about to fall off the pad. We had different HVAC company come out and said the welds are terrible on joints. The AC didnt need to be on risers because it wasnt a heat pump. That is was placed on risers because they knew the pad wasnt level when they installed the unit.Arnies always makes an excuse. They decided to place that unit on that pad. It was their choice. They decided to not come look at their work and make assumptions over the phone. They were mad that I called and expressed all these issues. I couldnt trust them and was going to have another company double check work if it was warrantied. They said if youre doing that just go else where. What I do with my money is my business and I want to make sure the work is done right.Dont do business here. Go elsewhere. Terrible work and customer service.

Da
Review №7

Very professional. Arrived on time and did an excellent job. Eric R. did a great job.

Wi
Review №8

I thought the service technician was excellent, Eric Rasmussen. He was informative and explained everything that he was doing from diagnosis through the repair process.

Ka
Review №9

Arnies plumbing has great prices. Eric did our work and he was a very knowlegable technician. I will use there business again. Thanks, Karl Sweikhart

El
Review №10

Very professional fast friendly and efficient. Would highly recommend this company.

Co
Review №11

Steve and the Arnie’s Plumbing team were fantastic to work with. Didn’t waste any time and were extremely kind and professional

Li
Review №12

I had two toilets installed and was very pleased with the job and the professionalism. I will definitely use them again.

Da
Review №13

These guys are very professional and very knowledgeable. I ordered a new AC and the installers did a great job. I am a very happy customer!

Pa
Review №14

Eric did a Amazing job. Made me a life long customer.

Ai
Review №15

They were called by my landlord for plumbing issues. Very prompt in contacting me directly and updating me. He was on a job at the time of the call but after hearing what was going on he was able to come over promptly. Got right to work outside and was able to fix our issue quickly. Thankful!

Za
Review №16

Trying to work with Arnies was an incredibly costly and time wasting endeavor. I originally contacted Arnies plumbing around February 7th of 2021 as the sewer servicing half of my house (master bath, kitchen & Laundry) was backed up. I approached them wanting a bid to replace the pipes servicing that side of the house. They came over and fixed the backup, which lasted about a day. They sent over a bid a few days later (February 11, 2021) and mentioned I needed to have a contractor come over to shore up the supports around the toilet flange and then they could commence work.As asked I had a contractor come out and shore up the supports as requested. Around this same time the issue came back up. Rather than to fix it, I asked them to get me a revised bid to include a larger scope of work. They came back out on february 19, 2021 or so and rather than providing the updated bid, opted to try to fix the problem. In doing so they not only further damaged my sink lines to the sewer and badly scratched my vanity in the master bedroom. Additionally they were now stating that they would need to remove all of the work that the contractor had performed, per their request, in order to do any of the work. Around this same time I asked how long out they were scheduling once a bid was received and was told a week or so. I received a bid on March 1, 2021, however it was incorrect and needed to be revised, I was then told I would have it that day about every other day for the following week. I received a correct bid on March 8th, 2021 and upon receipt I promptly stated I was fine with the bid and asked when they could commence. I was told that they were about a month out at this point. When confronted about the time disparity and what they had previously stated, I was dismissed and told they never stated what they had previously told me.Long story short, this company has caused me more damage than problems they resolved, jerked me around for over a month and couldnt even corroborate what I was told on different occasions. The process was difficult and often fruitless, the bid was drastically off from what more reputable companies came up with and had I not been willing to make numerous calls I doubt I would have ever received the bids requested. Would not recommend at all.

ss
Review №17

They made it on time. Reasonable hourly rate.

We
Review №18

Arnies came out and plumbed our cabin. The guys are friendly and extremely talented. Arnie came out and met me with a warm smile and I just cannot say enough about how awesome they are. They were fast and efficient with quality installation.

Wh
Review №19

Arnies is great company to work with. Fast, reliable, and honest. We run a 501c3 shelter. Whispering Willows Senior Dog Sanctuary, Inc. Bobby D came out and installed 2 mini split systems in our expansion building. They not only were polite and kind but they were wonderful to all the animals as well. I highly recommend using them and appreciate their service to help our senior dogs. Thank you for the great work and helping when no others could get the job done!

Bi
Review №20

Called and scheduled an appointment for the following day for a clogged drain. I was told someone would be there between 8 and 5. They called at 2:30 to say that they would not be able to make it and it would be the next day between 8 and 5. It was offered to allow them to come after 5 if that would help them out and was told the price would go way up and no coupons would be valid. Called the main office to try and sort it out and was spoken to rudely and accused of the home being a rental, which it is not. I offered to keep the appointment if they could guarantee a time between 8 and noon but was told that would absolutely not happen. The women in the office were very rude on the phone even on the first call to schedule the appointment.

Br
Review №21

They know what there doing. My air conditioner wasnt working right. I was told by my another company that I needed a new one. Arnies saved me ba lot of money.

Br
Review №22

I called Arnies for a leaky bathtub that I had admitted defeat on. They had someone out within two hours of my call. Eric showed up at my house and honestly he was great. He let me watch what he was doing and explained things as he went. Even better is that he said this company truly takes care of their employees which was great. Will definitely call them again for anything.

Ko
Review №23

Fantastic service fantastic staff from Plumbing to Heating and Cooling they are the best. Their office staff really rocks also

Jo
Review №24

Extremely unreliable. Was told they would come the next day at 9am and did not show up.

Lu
Review №25

Steve and Eric have been great and you get what you pay for with their quality work. Office staff are really friendly too.

Cl
Review №26

Arnies has great installers professional service and very competitive pricing I was very impressed with the HVAC system they repaired for us thanks Arnies

Mo
Review №27

I just cant say enough about everyone we came into contact with! Eric was our main contact and he listened to us about our issues we were having and carefully put together a plan to get it all fixed. We had a lot of things going on and every single one of them were dealt with professionally and timely. Steve G and Steve F were just as amazing and we couldnt be happier with the whole team. We were given a quote and they stuck to it which was really great for us. They were available to us when we had questions and took their time explaining everything as they went. We highly recommend Arnies Plumbing to everyone and will for sure be using them in the future if we need it!

Ha
Review №28

Eric was very nice and punctual. Completed the job quickly and efficiently. I was able to schedule a further repair needed right away. He made sure the issue was completely fixed before he left.

Ma
Review №29

I was told that I would have a plumber at my house sometime between 8 AM and 12 PM. My first thought was just great thinking about how many times direct TV has given me the same time window only to show up at 3 or 5 PM. I took the day off work preparing for worse. Figuring Id be stuck at home all day waiting on a plumber to show up. Boy I was WAY WRONG!! I received a courtesy call about 30 minutes before the plumber arrived which was much appreciated. Plumber arrived a little after 9AM, WOW!!! He was very friendly, fast, informative, and very efficient. He had my gas fireplace fixed and ready to go in less than 5 minutes. AMAZING!!! I was truly impressed. All around a great experience from start to finish!

Ri
Review №30

Outstanding customer service!Really went out of their way to handle an emergency for us.

Je
Review №31

Absolutely wonderful to use. If--WHEN-- you need plumbing services, this is the call to make. We have used them for years but recently we had a plumbing emergency and Arnies was so quick to respond and get our problem solved. Everyone was professional and so helpful. This is the only place I will call!

Ca
Review №32

I had Eric R. as a Field Tech and he was awesome and easy to work with. He made the process very easy and allowed me to keep my business running without asking questions! They came prepared!

Mi
Review №33

Eric and Steve replaced two outside faucets on my 70-year-old house. They had to crawl into a very low crawl space and replace the 70-year-old galvanized pipes with something modern. They worked quickly and cleaned everything up. The price was very reasonable. I am super impressed. If you need something in the area of plumbing, heating, and air, call Arnies.

Na
Review №34

Great service! The plumber we had came out and totally put my mind at ease with our drain situation in the basement, and even fixed our toilet for a reasonable rate. I will be calling Arnies again anytime we need a plumber!

Ma
Review №35

I have used Arnies Plumbing multiple times for various service calls and they have done a tremendous job. They are always on time and do a superb job at the right price! I highly recommend them for any plumbing

Be
Review №36

Quality products and service. They went out to bid a job for my in-laws and by far were the most professional. They took detailed measurements of the house to ensure the best equipment for the space. They werent the cheapest bid, but not the most expensive either. Ive worked with cheaper companies and you really do get what you pay for. They also offer a maintenance program where they check the unit twice a year, clean it out, change out the filters, and fully inspect it so it doesnt break down in the middle of the night in 20 degree weather. Our unit has already lasted longer than our last one since doing the maintenance program. Definitely worth the investment! It pays for itsself with our cheaper utility bill

Sh
Review №37

Eric was able to come earlier then scheduled and contacted us to let us know how soon he would be here. He explained what was wrong and how he would fix it. Made sure we were happy with what he did and was very friendly. He was very professional and knowledgeable about his job. Will request him next time we need plumbing service. Thank you for a job well done.

Ki
Review №38

Just went to ask a plumber a few questions about my pipes

sa
Review №39

Arnies Plumbing has always done a great job for me. Eric and Steve were at my house today fixing several plumbing issues. They were very professional. They were great at explaining things to me so that I could make a knowledgeable decision. I will definitely be using Arnies in the future.

Ke
Review №40

I was very pleased with the service we received from Arnies. We chose Arnies afrer being abandoned by two other companies. I called on Wednesday and Shawn came on Thursday. Both the office staff and Shawn were prompt, professional, and knowledgeable. Shawn listened to my concerns, checked the system, and was honest with the issues. The whole experience made it obvious Arnies is a professional and experienced business. We will being using them again.

Ji
Review №41

Could not be happier with the service I received. Professional, clean and well priced. A great company to use for your plumbing needs.

Mo
Review №42

I 100% recommend Arnies. I had one of their very professional associates Eric come to my house today to clear a drain. He was very nice, professional and informative. I am one of those people who as lots of questions and who is very curious how things work, and he answered all my questions and was very personable. Great work!!!

Bo
Review №43

Shawn is always knowledgeable and courteous. He explains what he finds and how to fix it. He is always mindful of cost especially since we are on a fixed income. Marines has always treated us right and is prompt in taking care of our needs. We recommend them to our friends.

Cl
Review №44

I have used Arnies plumbing two time in the last 2 months, both for different projects. Found Arnies via Angies. I had several bids for simple projects with all other bids being so outrageous - averaging $1700. Cant give the names of the other companies! Arnies web site was not quite as WOW as the others but just by chance called for an proposal. Arnie arrived and gave me a bid about a third of the others. One bid for plumbing a gas line from the propane tank to a gas fire place and to a gas range was $1800. Arnie gave me a bid of $600. The tech came to do the work and was such a great young man. Sorry, but cant remember his name. Short work time and fantastic price. Today, 2-19-20, Eric came to install a re circulation pump for my hotwater heater. Cost was fantastic, work was good (only good if it works!) I will use Arnies again when needed. Great company!!!!

We
Review №45

I bought my first house and was moving in on a Sunday and HAD to be totally out of my apartment by that day as well. On Friday evening we noticed a gas smell in the house, called Arnies and they had a tech out by 8:30 Saturday morning. He fixed some work previously poorly done by another company at the water heater and repaired the gas leaking from behind the stove. Very thankful for the last minute work that made it possible for me to move in on time! Steven was VERY knowledgeable and professional.

Yv
Review №46

I have used Arnie’s for several years now and know that I can always rely on them for not only a professional job well done but also (just as importantly, if not more so) promptness in their response to my calls. If I had to use only one word it would be Trust. And that’s rare and gives me peace of mind. Thank you to Everyone at Arnie’s!

St
Review №47

Steve F. is always very helpful & honest. I have used Arnies Plumbing for both my personal home & my rental properties. Always on time, reliable & trustworthy. I highly recommend Arnies Plumbing for all your plumbing needs.

Sa
Review №48

This was the best plumber experience Ive ever had! It was very reasonably priced and for the amt of work, it didnt take long! I would recommend Arnies Plumbing to everyone!

su
Review №49

Very rude.. made an appt. one week out .. took off work.. then had them try and reschedule for the next day one hour before they were suppose to show.. I explained to them I was a truck driver and that wasnt possible... I was told, well if you had a normal job......... W O W....

Ja
Review №50

Josh showed up at the arranged time, quickly analyzed the problem and fixed it!! He then went under the house and found why the problem existed in the first place and fixed it so I wouldnt have the same problem again. Would hire them again based on this experience.

Te
Review №51

I called Arnies for a clogged pipe, Eric and the other technician that showed up to fix our issue were very professional and courteous. I will definitely be going through Arnie’s again for any future plumbing needs.

Ka
Review №52

I had a busted exterior faucet. Called Arnies. Fixed. Great people, great service, great prices. I have had Arnies out several times and I am always impressed with their service and professionalism. They never try to sell me services I dont need, but they are always helpful with my questions and concerns about my home.

Ti
Review №53

Used several times for air conditioning fixes and trusted. Had them come replace our water heater and they charged us $1200. We thought that sounded high so checked around and for the same exact job would be $700 at one place and $1050 at Delong. Feeling like we got taken advantage of when the h20 heater cost $400 and it took them only two hours including running back to their office for parts and they borrowed my garden hose to do the job! Called questioning the situation and was told Sorry, its what we charge. Moral of the story call around!!

J
Review №54

Weve had great experience with various repairs from Arnies over the years. The techs have been reliable and friendly. The prices have been fair as well. Ive been happy with our experiences across multiple repairs.

Aa
Review №55

Ive used Arnies several times both for personal use and now for our business. They are thorough, informative, and fair. I highly recommend them.

Ma
Review №56

Have always provided great service - helped my mother with new Heat & Air System this past summer. She is very pleased. They also installed a new Air Conditioner for my church this summer at Mt Olive UMC. We are planning to keep this one this time - they installed a safety cage. Our old one was stolen. I will and have referred Arnies to many of my clients.

Jo
Review №57

Shawn B was very professional and pleasant. I have always had very good dealings with everyone at Arnies plumbing heating and air

Ri
Review №58

They are always the true professionals at doing an efficient job. They are also very personable and seem to have high integrity in their work ethic. They are always my go to company for all my plumbing needs on my multiple properties.

Ka
Review №59

Josh was very professional. He quickly removed the clogg. Great customer service.

Na
Review №60

We have used Arnies Plumbing for over a decade for both minor upkeep and major repairs and keep going back because their technicians are always professional and very experienced.

an
Review №61

Arnies is the best, and most understanding plumbing company I have ever used. They are here when they say they will be, and they have always found the problem, and fixed it. They are professional, yet understanding of any fears (or bad dreams) I have had about plumbing issues.

Fe
Review №62

Eric R. is super thorough and efficient agent. I like his recommendations, I thinks thats going above and beyond just servicing the client.

Ke
Review №63

These guys are great! Very trustworthy, friendly and dependable. Highly recommend!

sh
Review №64

Awesome service, good price and I have cool air

Cl
Review №65

We had just closed on our new home and I was waiting for the gas company to come and activate my account. He discovered movement in the gas line and told me to gave a plumber check it out before he would turn the gas on. Steve, came out and checked all the lines he could check and then waited for the gas company to come back to insure that any leak that might be in the house was fixed. While we waited for the gas company to come back, Steve broke down and re fitted the piping to the water heater thay was the most likely place for a leak. He found a bad fitting and changed it out. Once the gas company arrived Steve discovered there was also a defective union in the piping to the water heater and changed it out as well. In short, Steve was awesome! Steve has pretty much gauranteed that if I need any plumbing repairs in the future, Arnies will be the people I call.

Ma
Review №66

Steve was great! On time, efficient, got the job done. We’ll absolutely use Arnie’s again.

Br
Review №67

Eric was super professional and was really quick fixing my issue. Very polite and was on time.

Wi
Review №68

Our house flooded and our insurance agency recommended Compass who contracted work to Arnies Plumbing.Now, a couple of years later, we had our toilet replaced only to find out that the plumbing work done by Arnies Plumbing has been leaking waste water into the floor and crawlspace ever since Arnies re-seated the toilet.When contacted Compass passed the buck to Arnies Plumbing and Arnie said they only guarantee their work for ONE year.Insurance may have paid for our flooded house but I had to pay $500 to have water and mold damaged floor replaced. Thanks, Arnies, we hired you to clean up water damage and PREVENT mold, not INDUCE it for the next few years! Its also convenient to know that you wont guarantee a toxic leak that may not even be noticed until a couple years after your 1 Year guarantee.

Ju
Review №69

Excellent customer service; able to fix the problem the same day; clean, professional, friendly service person; very fair pricing.

Ro
Review №70

Great service, knowledgeable, adaptable, all around professional. And best of all a job well done.

ma
Review №71

Because I live in a mobile home, they would not even consider the job. Guess they didnt want to make any money.

Wy
Review №72

Professional and informational during the installation, picked up all trash and left the area clean

Le
Review №73

Its a good place too work they do heating plumbing and air conditioning

Ke
Review №74

Heater wasn’t firing properly, Shaun came out and diagnosed, cleaned up the unit and fixed the issue, and talked with me about what he had done and possible issues in the future. Talked to me about making sure I changed filters on regular basis. Only charged for service and trip fee. Thanks! Will do biz again if needed in the future

Ja
Review №75

Thank you for coming so quickly. Arnies came within an hour of our problem. Our business had a drain clog in the womens bathroom that was 10 feet into the wall. Thank you, again!!

Le
Review №76

Just need to get the parts to complete the job

Ry
Review №77

I have had to use Arnies Plumbing on a couple of different occasions and they always show up promptly and get the service done.

Ly
Review №78

Great job no problems

Sa
Review №79

Great service!

la
Review №80

Never been there

ar
Review №81

Good service

Information
31 Photos
81 Comments
4.6 Rating
  • Address:421 W Chase St, Springfield, MO 65803, United States
  • Site:http://arniesplumbing.net/
  • Phone:+1 417-865-8847
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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