This company is beyond unprofessional! I was told my appointment was between 11:30 and 12:30 and the guy got here at 1:32 pm . Before he got here I was told he was gonna be late but like 12:45 or even 1 Ish type of late . The tech called and told me he was gonna be an additional 25 mins late and I asked would I get a discount for the inconvenience because I had things to do .he said he would call the office and have them call me . A lady called and she was extremely rude . She was like WE’RE NOT gonna give a discount and when I asked the name of the company she was like TEX A CLEAN in a rude way as if to say she knew I was going to leave a review and I AM. So then about 7 mins later she called back and was nice and said oh the owner said we can make it $99.99 instead of $109 .. in my head I’m like oh wow you’re not the owner and you just told me y’all weren’t gonna give me a discount without even checking .. in all honesty I didn’t care about a discount because I was getting 4 rooms for $109..but her attitude was awful .. so the tech came and said was I getting urine treatments (I was holding my super small dog ) and I said sir do you smell urine (he had a mask on over his nose and mouth ) he said yes in this area which he said because he saw my dog kennel however my dog kennel was just placed in that area for the carpet cleaning .. no one has ever smelled urine here ..it was him who smelled like cigarettes and urine .. so I told him nvm ..meanwhile the owner still has yet to call me .. these good reviews they have are from yearsago DONT BELIEVE IT LOL THEY ARE A JOKE .Updated response : he didn’t come in with no UV LIGHT to check for no urine . I have cameras in my apt I can kindly send them to you and post here so you can for sure see him just walk in with a mask on talking about urine just cause he saw a puppy . Honestly I didn’t care about the money off it’s THE PROFESSIONALISM OF THE CUSTOMER SERVICE. Y’all paying your taxes has nothing to do with me .. DO NOT USE THIS COMPANY ! Cheaper is not always better !
Best service in town. I called them to come out and clean the AC ducts and carpet at my house and they were able to fit me in the same day because I asked them to do so. The were very informative, clean and professional. The previous owner of my house had pets and I was able to see all kinda colors and stains on the carpet and they were able to remove it all plus my AC ducts were super dirty with dog hair etc... and they clean out so good. My house smells fresh and clean because of these guys.
Tracy and Steven did an excellent job on my carpet. I am pleased with their service. Christian was very helpful over the phone when I asked questions. All employees take the time to explain their services and pricing. Tex A Clean Carpet Care will be my primary choice for carpet cleaning.
First time customer. Tracy was punctual, efficient and did an amazing job. Watched every step of the cleaning process and immediately saw the difference. Very happy with the results and will definitely use Tex A clean carpet care again! Thank you Tracy! You are awesome!
The guys here Tracy and his partner Steven are awesome! Will be using them again. Super satisfied with how hard they are working.
They were able to fit us in last minute. Staff was extremely professional and organized. Would totally reccomend!
They did a great job. I recommend they to all my friends and family.
So not sure what location is the location Jr & Lupe Work and there boss Alina & Christian. So I am Posting on this one and another location they have to make sure they see how happy I was with there services. Thanks for helping me get my carpets and Rug cleaned. I will tell my family and friends to use you guys. Thanks
This owner is TOP notch, hands down the best I️ could EVER hope for. Please know, this guy is who you can trust with your home, rugs, carpets, etc. SO very impressed with his integrity!!! Can not say enough positive about him and his company. We will always be customers!!
Great Services i Had My Carpet and air Ducts Cleaned in my new home we are moving in to a lot of companies were trying to Charge me over $2k and till i Called Tex A Clean and found out they had Great deals running. I highly recommend who ever to call this company to get a quote before using another company. Thanks Wayne and Tex A Clean
Alfonszo did an awesome job cleaning my carpet! I was able to get an appointment with a short notice which was a plus. Very quick, professional, and awesome customer service! I will definitely be using them again and recommend whoever need their carpet clean just stop searching and give them a call!
Im Not sure What happened With others with Tex A Clean But I have a Company In Alabama And I have regular customer who I have that reach out to me that have homes in Spring TX and they have always been HAPPY with the Carpet cleaning and Services Provided From This company. I will for sure keep recommending to Past customers in the Houston Tx Areas to Tex A Clean All my Customers Speak Highly of the Company. Thanks Christian and Employees For the Great services you provide my Customers.
I Have used this Company a few times now and carpet is always smelling fresh and Clean once they are done. We just had our carpets cleaned by them Yesterday and had them do our Air Ducts and all was great again. Thanks Tex A Clean
This company has excellent communication skills when you call. All questions answered. Or retrieved. So you can possibly know as much as them.
Excellent service.Inmediate response, carpets were cleaned next day I requested the service and they were very punctual.They work, while I was working and entered without causing any problem. Everyrhing problem free.More importantly, carpets were left inmaculate and everything was in order.I will call them again for sure.
Izaiah cleaned our carpets today and was phenomenal! He was very prompt on time, extremely good customer service, and did an amazing job on the carpets. Requesting him back ASAP for our tile. He is the reason I give this company 5 starts 100%
Great customer service and great prices. Hard working guys that get the job done!
Not sure how other fill about these guys but I am proud to say they did a awesome job cleaning my carpets and air duct I recommend them. I guess some times you cant make every one happy but I can sure say one thing Tracy did a good job.
Great company!I would recommend them to anyone. Professional, affordable, and they got the job done in a timely manner.Knocked one out of the park with me!!!!!!!!😊😊😊
Carpets Came out Really Clean i was Happy With My Services i did not Get the Patch repaired in My Hall but i will definitely will be calling Tex A Clean Carpet Cleaning back to do my Carpet cleaning in 3 months and have them do My Carpet Stretching and repairs There price was a very great price compared to Some of the companies i called.
Did a very good job and I will highly recommend this company and will use them again..
These guys are amazing! My sofa and carpets look new again thanks to Jared.
I Have Hired this company 3 times now and they have done a great job on each and every clean up project I have had them out to do. Thanks Tex A Clean and Jr & Lupe
Great customer service and attention.
Great service. honest, clean, responsible
Had Joshua clean our carpets today. He was friendly, quick, and did a good job.Explained the type of treaments he was applying and type of cleaning products the company uses.I will use this company again. They quoted me a price on the phone and that was what I paid. There was no trying to talk me into additional products. I appreaciate that the most. I had another company the day before and he raised the price over $200. Showed him the door.Also, I thank this company for hiring our Vets. Thanks Joshua for your service.God Bless AmericaKathie Diffenderfer
Good services on our carpet cleaning
Nice job!
Really good work for a good price
Excellent job
Unprofessional service!!!!
Terrific service
Bad service
Did not respond