Ive been taking my two German shepherds here for almost a year. I always take them together bc my female (Jane) can be very scared when she doesnt have her brother (Henry) with her. Today I was in a hurry and loaded up Jane by herself. Scared and ears pinned back, as I predicted, I just let the vet techs know that she would be pretty timid getting a shot without Henry there too.The Vet Wellness Clinic staff was unbelievably loving and sweet to Jane, from the waiting room I could hear them encouraging Jane the whole time.When they were all done, Jane trotted happily back into the waiting room, tail wagging, ears straight up and happy to see me. I laughed and asked what did you do to my scared dog?, one of the staff members replied, just gave her hugs and a little cheese wiz for being a good girl.The staffed loved on my shy pooch and made her feel comfortable and happy. Thats a sign of a great vet with great staff to me. To care so much to go the extra mile to make a dog comfortable and happy means so much to me and shows what high caliber of people work here.
DO NOT BRING YOUR PET HERE!This is the first negative review Ive ever written, but I feel like people need to be aware before they bring their pets here. I brought my dog here for a dental cleaning. During her consultation I was told that her teeth werent too bad, and and she probably wouldnt need any extractions. At most maybe two.They pulled 19 teeth!!! Shes 5 years old!! I understand that maybe they got the initial exam wrong, and perhaps she needed all 19 pulled, but minimally I would have expected a phone call to tell me what the new plan was. I would have asked them to stop so I could get a second opinion. At 5 years old I would have wanted to be 100% sure that pulling 19 teeth was medically necessary. She no longer has upper molars to chew with! No one communicated with me at all until 9 hours after I dropped her off. When I asked the doctor how many teeth she had left she didnt even know. When I voiced my concerns at the front desk it was pretty obvious no one cared.Take your pet to a place that has a better level of communication from their providers so you can make the best decisions for the health of your pets. This is not that place.
Not only the best prices in town but also a very clean facility and such wonderful staff! We had a late night emergency with our senior dog and had to come right away. Everyone was so helpful and passionate. They stayed late with us and didnt make us feel rushed at all. I now use this Vet for all my fur babies needs and highly recommend this place!
DO NOT TAKE YOUR PETS HERE!!!!!!!!!I took my poodle here for an emergency C-section mom and all 10 puppies were fine that night. When I picked her up in the morning the vet decided not to send her home with pain meds after having major surgery and because she was in so much pain she snapped and killed 3 of her puppies. My regular vet got pain meds in her as soon as she could and my poodle has been a fantastic mom ever since we got her pain under control. If you want to keep your pets alive take them anywhere else!
Everyone was AMAZING at this clinic especially the vet, Dr. Koch!!!! I had to bring my sweet dog Charlie in for an emergency. He passed but Ive never seen so much compassion, kindness, and empathy from someone who didnt know me or Charlie. Thank you so much. You all helped me through a difficult time.
We were very pleased with Dr. Koch for our emergency visit with our labradoodle. They were very thorough, accommodating, and took their time with us. Definitely recommend them!!
This veterinary office is absolutely amazing. I have had nothing but crummy experiences with another veterinary clinic, and to be honest I wasnt expecting anything amazing. But the people at this clinic are absolutely incredible. They are very thoughtful and kind to the owner and the animals. They have now provided care for two of my dogs, and provided quick and complete service at the best prices I have ever paid. They dont try to push you on anything, and they take their time to explain what is going on with your pet. And, as sad as it was for me, they put two of my very elderly cats to sleep when it was their time to cross the rainbow bridge. Those were two very awful days for me personally, but they were so kind and patient with my family as we grieved. It is rare in this day and age when you stumble upon a group of people who pour their heart into what they do --- and I have found it at this clinic! Thank you for all you guys do!
This staff is top notch. We suddenly had to put our Dudley down last Friday. The vet tech even teared up as she explained our options. The vet was amazing, and the staff was so compassionate. For a terrible and heart wrenching situation, they made it better. We also got the sweetest card in the mail from them yesterday, it had my babys nose print. Thank you to the wonderful staff! My family truly appreciated all you did for our family ❤️
This place is awesome and always takes care of me and my doggo! Will continue to go here for sure
I trust these guys with my pets! They are caring and truly do an excellent job. The compassion the doctor showed before my eyes was so refreshing. I normally dont do reviews, but they are truly stellar here. I am grateful that I have them. My pets are almost human. This Vet treats them that way.Thank you from the bottom of my heart for taking such good care of my pet family.
I’m new in town and took my Brussels Griffon in for all of his shots, what super nice people the staff are there, they couldn’t have been more helpful in explaining my options and the prices of medication! My normally nervous boy was actually very good because the staff handled him with great care, l would recommend them for all your fur babies needs!
Brought my cat in tonight because of an infected teeth, bleeding from his mouth and not eating. The staff and Dr Baker were very helpful and explained everything and answered all questions. Would definitely recommend.
Very compassionate and caring staff. We had to euthanize our elderly golden retriever and they could not have been nicer or more accommodating. In contrast to other veterinarians in the area, you feel more like an valued customer and not a number.
Very caring and considerate ❤️
Best staff ever!!! We came in late one light bc our dog had a corneal ulcer and the staff took great care of our Buddy. The vet even picked up Buddy and put him in my car because he was being stubborn lol. 10/10
My 6 year old Great Dane needed a knee replacement. Shes a young 6 year old Great Dane, but none the less, shes a6 year old Dane with a life expectancy of 8 years. We went ahead and did the knee reagent which was no where in our budget and couldnt be happier to see her running figure 8s through the yard again like nothing ever happened. Not gonna lie, the rehab was a bit touch and go but worked out beautifully . Ill never see another vet for my pets needs.
This place is wonderful with even the most difficult dog and their prices are fabulous! I wouldnt trust anyone else with my 3 fur babies especially after the nightmare of care one of my dogs had at another vet in town!
I needed an appointment for my 11 month old cat for some eye discharge he has been having. They were able to get me an appt same day at the time I needed. The vet tech and the vet were very knowledgeable and explained the whole process. There were no surprise fees and very reasonable pricing. I would highly recommend taking your fur babies here for any vet needs!!!!
My furbaby has been treated by Dr Fleck +Dr Baker. Both are EXCELLENT. They are smart as well as kind. Great rapport w the animals who seem not to be fearful+panicked when there. This clinic DOES NOT try to run up your bill or suggest any service just for the money! (others so ). Bless their hearts this Vet +Emergency Clinic works w the owners on the details of the individual requests for their pets when possible. The support staff are great too. This is a new building it seems. Sister clinic to Wellness Clinic in Columbia -which is also 5 star.
Always amazing, kind, and knowledgeable.
Great service and convenient hours. The staff was helpful and welcoming. Dr. Baker really cared about my dog. She diagnosed him with an infection and within a couple of days of treatment he was feeling completely better! Ill be bringing all of my pets here.
Went above and beyond to accommodate our specific needs in the middle of a pandemic. Very grateful for their extra effort and positive attitudes.
This clinic is the very best! You never feel rushed—they always spend as much time as needed to answer questions ... even the dumb ones😅. So caring and reassuring. Always helpful when weighing out treatment options vs cost. Can’t ask for better availability and accommodation when you’re in a bind with a sick one.
I just took my sick boy to them. They are awesome! Their care is top notch. I really appreciated how much time the vet actually took with me and answering my questions. That type of attention and care is hard to find. Their pricing is reasonable and far below other vets in the area. I’m so glad they opened a Location here!
Extremely kind staff! Price are great! The office is unbelievably clean! We loved the vet and felt she gave us an accurate diagnosis. Our pet enjoyed her visit😁
Very caring for our dogs and careful to advise, obtain consent for every part of visit/procedure.
Updating my review we went from two stars down to one star. My advice as a dog the owner is to avoid this veterinarian at all costs, they are riddled with unethical practices and scams. Their prices change based on how you literally come into the building a walk in versus an appointment. It’s also a lot more than that, you never actually see the veterinarian/the doctor nor do you receive any test results that they claim to have done.
I took my puppy there two weeks ago for an eye injury I called and they said They was open till 1130 carried my puppy in and basically get told can’t do nothing for him he needs to see a vet with ophthalmologist experience OK I still get charged the emergency vet visit and was not there 10 mins they were supposedly open till 1130 they done nothing but literally take my money So I had to take him to another vet in Nashville which cost me a lot more but at least They treated him... will not recommend or go back
Very professional and friendly staff. Very compassionate towards your pets. Excellent clinic. Thank you to the team there.
The best clinic I have been to.They are always so kind and treat my dog like a family member.
Took two kittens in for emergency treatment and Dr Cook was superb.
My cat had been misdiagnosed by other vets three times. I brought him in to veterinary wellness a couple weeks ago and they were able to diagnose him in abut 30 min. they were amazing! I will always come here whenever i have an issue
Thank you Dr. Fleck for seeing my Chihuahua....new to the area and needed a vet we have picked our new Vet!!!! And in an emergency situation. Compassion,caring, and personable staff. Everyone we spoke to was very nice....you all rock!!!! Dr. Fleck, Alex, Rachel, Erin and Brittany.....
I had to put down my senior dog. The vet and staff were the most compassionate crew Ive ever dealt with. Love this clinic and staff. Will continue to use this clinic for future needs!!
Very caring staff and super nice! They were so sweet to my kitty and she was very calm.
The most incompetent people I have ever met. I guess Veternary school doesnt teach the value of a simple urine test anymore. Before Dr. Baker even looked at my cat she was diagnosing him with cancer. They couldnt draw blood from him without hurting him making him scream out in pain. She seemed determined to find nonexistent cancer if it killed him with more tests, xrays and assaulting him by forcing liquids into him. We drove to Nashville to our former veterinarian where a simple urine test showed he had a urinary tract infection. And their blood work which was absolutely painless for them to draw blood showed absolutely no sign, no indication whatsoever of anything cancerous. I would caution anyone taking their pet to this clinic to please think again.
Really nice people
Everyone in the office is amazing and, since they really go the extra mile, my normally anxious dog is always excited to go!
Very Professional and caring people right here.
Very kind vet!