Wonderful experience!!! Lee is the best! He genuinely cared about my situation and helped me so much! Im so thankful! Also, they got my car done in way less time than I had expected. This place has great customer service thanks to Lee!!
Very helpful extremely nice and I would definitely go back and definitely recommend it to someone else
My previous review was negative, but if I’m being honest it was two people having a bad day. I should not have left a negative review based on that single interaction.Bottom line is that these guys have always been fair & honest with me on every occasion over the last 4 years. Even when repairs didn’t work as intended they have always fixed them at no additional cost.I will continue to take my vehicles here.
I really enjoyed my first experience with this establishment. I went in to price some new tires, and the price they quoted was less expensive than a couple of other places. Tire Discounters were able to put the tires on at that moment and they performed an efficient job. The lobby/waiting area was nice and the coffee was good. All and all, it was a nice experience and believe I will be coming back for other maintenance needs.
They were very busy and maybe too under staffed. They did a great job getting me in!
Lee and the guys are top notch. They know how to get things done and have a good time doing it! 5 stars
Usually I like going here and they help me out. Today I called them for an appointment and they told me no and I said oh okay and was about to hang up. Then the guy said wait! We have a 4pm and I said oh okay and then asked my name and I gave it and then they hung up. I assumed my appointment was all good. I showed up and they said they could not help me. I’m not sure who answered the phone or what happened but I don’t really like driving 20 minutes for nothing. Luckily there’s a drive thru oil change place instead nearby.
Timely appointment and kind professional staff. Thank you!
The Spring Hill store is top notch! Lee is fantastic and Chris took really good care of us after finding a stripped stud on the wheel.Customer for life!
Lee is amazing and this was the second time that I got tires there. It is amazing to me how a single person can be the difference in customer service. The others are great too there, but I love the customer service that makes this place THE place to get tires for me.
I’ve always had great experiences with Tire Discounters! Lee and Charlie are by far the best to do business with! Definitely bring your car to them for any maintenance you may need! They’re by far the best in the Spring Hill area! They have great service, great prices, and they’ll get you in and out in no time! I highly recommend you check them out!
They were pleasant and efficient. I was out inside of an hour. I would definitely go back!
It is always a pleasure to have my Camry serviced at tire discounters. They are the friendliest staff in town and they always take good care of me. 10/10 I will definitely use their services again.
Popped a tire 30 miles from the office in the middle of a work day. Tire Discounters had me back on the road in less than an hour on what looked to be a busy day. Great service!
Great service and decent prices. Really comfortable waiting area with TVs and tables for working if need be. Beverage vending machine was broken recently but maybe fixed now.
They rotated.my tires and never pushed buying any others. Good people
Lee and Charlie are the best. They always take care of their customers!
Always super helpful and knowledgeable. Best people and prices in town has kept me coming back for 7+ years on all my vehicles.
Great service. Lee was extremely helpful and wonderful handling my concern.
Charlie seem to work his best to accommodate our requests. We appreciate this store and very much appreciate their hard work.
Charlie and Team were very patient with me as I decided on tires for my Outback. I had a fair price, the tires look great, and the car was completed on time!Thank you!!
Lee has been great to deal with. He listens to the customer and finds the best solution at reasonable prices
I love Lee and Charlie and the gang over here! They do a great job and treat me well.Thanks guys!
Last minute decision to replace 4 tires on our 4Runner went as smoothly as ever. The added benefits of the alignment with our purchase are what put us over the top!
Great staff, very helpful. Brought my car in to get a tire leak repaired. They repaired the leak and told me there was no charge. I even asked if I could pay them something but they said there was no charge. Very nice people and obviously very honest business.Since I didnt get to pay them anything for the leak repair, I let the person on the phone know I would definitely be bringing my other car there for a set of new tires in the near future.
Excellent service, we’ve been loyal customers for a couple years and always satisfied with the quality of work and service!
Lee made my experience here very pleasant. I went in with a specific tire in mind and he offered his own suggestion on what tire went best on his wifes vehicle. He sold me on it and saved me about $100 bucks compared to my original plan. He definitely had MY best interest at heart. This gentleman deserves a customer service reward. Thank you Lee! I will be returning because of you!
Always had good luck and always come back. A lot quicker than other tire stores.
Great staff, very friendly and helpful. We were visiting family in Spring Hill and got a nail in our rental cars tire. They fixed the problem within 90 minutes ... then didnt charge me for the work ... what a blessing! I really appreciate all the help they provided.
Lee is always great to work with!
We love Tire discounters! Lee and Charles and the service team are amazing! We go there for all our car needs.
As always, Lee was as great at entertaining as he was at being helpful. Always a pleasure!
You guys have always done good work rather be the tire rotations which is coming up soon or the new tires I got. Gade A service and friendly staff of the Springhill Store.
Great people and prices
Customer service here is awesome! Free alignment with purchase of tires. Will put air in your tires for free and help out anyway they can!!🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Good people and place to buy tires matched my price from another company and not only matched the price but with a better tire they have my business now .
3 hours for an alignment and one tire. Not the best experience.
This is a great place. They take pride in their work, and are super friendly. Lee, and Charlie are great!
Love this place. Worked hard to get me in and then told me exactly what was wrong with my electrical system. Definitely trusted and I will return for all of my tire needs.
Fiancé got work done on his truck, took a little longer than expected, but prices were fair and Tech communicated with him the entire time.
Very good results every time
Great service nice clean seating area. Free tire warranty.
Great service, last minute drop in and they took care of me in an hour on the weekend. Prices are good, but it’s the little service details that go a long way. Had a spare on and they put it back - not the easiest process on my car, and I saw they greased up my portable jack for me which is good cause it needed it.
Great tire dealer/service. Appointments available. Nice waiting area. Clean.
New tires on the car . they were not balanced properly so I took them back. They still shake. There is much more, too much to write. Just need to find another tire place
Sorry I only bought one tire but there service is the best friendly and will treat you right I will buy my next set from this crew
The group of workers here were fantastic to work with. I would 100% recommend them.
I had a fantastic experience at tire discounters. They took care of our family and even repaired our tire for free. Thanks, Lee! Great job!
Lee is amazing! Had a screw in my tire and he made sure I got taken care of on a very busy day thank you so much to you and everyone else that works there, will be a returning customer.
The guys a super nice and quick. My husband and I trust our trucks these guys.
Excellent service 👏
Lee and the guys are great. Prices are reasonable, and the place is very clean and well put together. Service was as fast as possible! I know I’ll be going here for all my future tire needs. Keep up the good work fellas.
I absolutely love everything about this place! Customer service always goes above and beyond, and they always explain everything in detail to me. The staff is extremely knowledgeable. From somebody who normally dreads going to get anything done on my car, this is a refreshing change of environments!
Great customer service !
I came late in the day for an oil change and headlight bulb was out in my Equinox, which was no easy feat to change. The department manager Dave disasembled things to make it happen, and he made sure to change my oil as I am heading out of town, initially it was not going to happen because they were definitely short on help from call outs. These awesome guys moved Heaven and Earth to take care of me. I was content to wait until the next day to pick up my car but they stepped up to take great care of me and my vehicle. They are the definitive friendly neighborhood car shop. Thanks again guys.
After days of research on the best place to go get new tires, I ended up at Tire Discounters in Spring Hill and that was the best decision made!! Lee was very nice to work with and made sure I got the best deal for 4 new tires. Those guys work very hard and have long days and still gave the best customer service!!
Needed a set of new tires, Staff was able to get the job done in less then 4hrs and get me to work on time! Great Staff and AAA service!Again, THANKS LEE!!!
Lee helped us SO much by getting the brakes fixed and back on the road in just a few hours on a busy Saturday morning! Great customer service and a job well done! Even helped us get the best deal, thankful to have stumbled upon this shop!
Purchased 3 shock absorbers at the regular price, recieved the fourth free. Mounted, total cost was $56 less than I had found previously.
Ive been a customer for discount tire for years and decided to give tire discounters a try...well in one word to describe the service that I received is EXCELLENCE. Charlie, Mario and Lee were very helpful and quick. Were very careful with my vehicle. I will be doing business with these guys from now on. They were not the absolute cheapest but Id say they were the best in quality and service which when you are dealing with tires and safety you dont want substandard. Keep up the good work!
Great professional service...guys stayed late to ensure I received top notch service...great team!..Ill be back...
Service is good and staff is knowledgeable, friendly and helpful but very slow. 1.5 hours to change and balance 4 tires.
Perfect experience for everything!! Made a appointment online, got a nice guy who even ordered the tires I wanted for me so they would be ready for me within 2 days which is very nice considering they were some pretty un-used tires. Walked in to drop off and took less than 3 minutes at the counter. Came back with the car ready with new tires and everything. Checkout was very fast as well! Took the car for a little fun test drive to check everything because I got a free alignment for buying 4 tires. Alignment was by near perfect. Steering reacted to my every touch. Just have to rotate the tires every once and while now to see if they aligned the tires perfectly. They were also balanced perfectly. No vibrations from 1-100. I will definetely come back here to get new tires again. Price was reasonable for the mounting and what. A little more expensive than some competitors, but well worth the price since they did so well!
Lee took care of us and was great to work with. Price was great and service was faster than expected. Nice waiting area.
You Guys always do right by me and my family.
Best experience I have ever had having my car aligned. Lee was very helpful at the front and very efficient. He makes you feel like family there. I was able to meet the man who serviced my car, Mario, he was extremely helpful and knowledgeable with explaining the details of what my car needed and did not need at the time. They are very trustworthy and had my car done in no time! I will always go back to them for anything I need and will refer everyone to them! Thanks so much!
Prices are decent.Service is solid. Example: I had a small leak in my tire. They patched it for free as a courtesy even though I hadn’t purchased Road Hazard. It was a considerate and unexpected “ perk “ of coming back for service when I had every expectation to pay. And that service was delivered very timely, and with a smile.
Lee is awesome! We will continue to use them for all of our tire needs!
Was in quite a bind Friday night, truck tire blew out on the way to a gig...had to switch cars with wife and she had the truck towed to Lee at Tire Discounters shortly before they closed. The team there took care of her super fast and got her on her way in a super friendly manor and we will all definitely be back for any tire needs!
Even though they were busy that day they still worked me in to fix a flat and rotate my tires. in less then two hours.
Guys are awesome in there.
Great service, great value. Lee and Charlie are the best!
Lee and Charlie and rest of folks at TD routinely provide solid car service. Alignment, rotate and balance, and check brakes was on the agenda this time. Done in less than an hour (I had an appointment) and they were non-stop busy the entire time I was there. Always courteous. Thanks TD.
I have always had a great experience when I’ve needed to take our truck in.
As of today months later, no response to this issue. They say they care, but they dont. Very poor service.I would avoid letting them touch your car. I had a new set of tires put on and while they were working on it they said I needed new ball joints. I have an older vehicle, so I agreed to let them replace them. While they were in there they broke a sensor. They replaced it, but when I got the vehicle back the antiskid would go off everytime I took off from a stop and the car would stall almost causing several accidents on my way to work. The vehicle also shook very bad and was very hard to control. I took it back the next day. They looked at it and had it for several days. They replaced one of the tires that was defective, and the service manager David said the antiskid was fixed and the control issue was fixed. I picked it up again, and from the first stop sign the anti-skid went off again. I took it on the intestate and the shaking and control issues were still present. I took it back again, but they could not fix it. I was told to take it to Toyota and they would comp me. Toyota found they used an aftermarket sensor and fixed the problem. I then took it back to TD and they said they fixed the shaking and control, but I almost lost control next to a semi truck. I took it back again and they said take to Toyota and they would comp me. Toyota fixed the control issue and found that three of the four tires need a road force balance that finally fixed the shaking. It has cost me over a $1000.00 to get my vehicle fixed from their work. I did not have a working vehicle for over one and a half months. I have been in contact with Charlie who promised me they would comp me for almost two months and I have not been comped yet. I have even reached out to corporate who has not addressed this either. So, I would recommend going somewhere else for any service including tires. And just to top it off, I had replaced all tires on another vehicle several months before this incident and when I got my car back after replacing the tires the alignment was so out of line that I had to take it back to get fixed.
Very direct pricing, prompt service, and realistic expectations. They understand the value of time and money, and just take care of business without making you feeling hustled or should find a better deal elsewhere.
Charlie is fantastic! They have the best price on full synthetic oil changes. I love that I can drop my car off and they do everything I need done at one time so I’m not going multiple places.
Every time I bring my familys cars here, I have had a great experience. They never pressure you to buy things you dont need and do a quality job quickly to get you back on the road again.
I cant say enough about my excellent experience with tire discounters today. I was in and out with four new tires and an allignment for the price i was quoted in about the same time it would have taken for an oil change.The manager Lee expressed concern that so many of his employees had been furloughed as a result of this vile illness, but given the speed and quality of their work, that went unnoticed.Lee, Melody, and all the technicians ....you all far exceeded my expections. You have a customer for life.
The service was excellent, friendly, and understanding. I initially dropped off the car to have four tires replaced. Got a call about 15 minutes later while at dinner alerting me the tires I requested werent available so they would upgrade me to the next step up tire for the original price. Instead of creating problems, the guys at Tire Discounters provided solutions and I was very pleased with the experience. Definitely consider using them if youre in the Spring Hill area.
I spent almost 700 here on new tires. 2 weeks later I realized they didnt put the air caps on. I returned and noticed a screw in one of my brand new tires. Then they informed me that they will not pay to replace it or give any sort of credit towards a new tire. They also wanted me to wait 2 1/2 hours to replace one tire. After I already spent 3 hours there two weeks before. They are never fully staffed At the front I always wait way too long. They also never print an oil sticker for my window or clear my lights on my dash when I am serviced here. It seems they are careless. And not interested in customer loyalty. I went down the street where the same tire was $40 cheaper and they had me in and out in 35 mins. They also insure their work for 30 days so if I had purchased my tires at dicount tire instead they would of replaced it for free. Or after the 30 days they give you a credit based on the tread toward a new tire. Without having to purchase road hazard. Which is standard for most places. Except you all. I will be sure to tell everyone about my poor experience. I will never give you all my business again.
Had a wear problem with my Michelin tires (Premier A/S). The tires lasted half of the warranty distance. We were told that Michelin would not cover prorating a new set of because the were on our current tires was not an even wear. I was really disappointed by this. I have never had a problem with any other Michelin Tires and I have only bought Michelin tires exclusively for my cars for over 16 years. I did not want to get another set of the same Tire but I also didnt want to have to pay out the full amount because we had done everything in our power to make sure the tires were maintained correctly. Over the life of the tires, we had a camber kit installed on the vehicle and two alignments. To top it off, Tire Discounters said that my alignment was barely off and definitely not enough to cause the wear. Fortunately, Lee at Tire Discounters worked us up a great deal on a new set of Cooper tires. Michelin really needs to investigate the Premier tire line. They seem like a great tire (great riding and quiet) but in a short time online I found lots of treadwear complaints for that model... And was also told that I was the third one the had come back to the store in the last couple of weeks with treadwear issues on that tire. Thanks Tire Discounters for stepping up and making things right. Ill be back in soon for new tires on one of my other cars!
Stopped to get pricing on new tires for my 4Runner. Lee and the rest of the staff couldn’t be nicer or more helpful! Ended up having 4 new tires installed and the wait time was reasonable and they kept me informed during the process. It’s so nice to find a place that still provides excellent customer service!! Will definitely recommend them to family & friends! Thanks Spring Hill Tire Discounters! Keep up the good work!!
I have used this place for tires since I moved to Spring Hill in 2017. A few months ago I decided to let them do the oil change in addition to my normal tire rotation since I didn’t have time and it was getting pretty warm outside.In the past, I loved this place. But it seems like over the years the quality has gone down. Lee is about the only thing that makes me want to come back because he is a stand up guy and usually takes care of things. But my car was due for another oil change this past week. I decided to handle it on my own as I normally do. Well, my oil drain plug was torqued down so hard that I had to go out and buy an 18” breaker bar and apply a ton of force to get my drain plug loose. I tried my 1/2” ratchet, a wrench for added leverage, even went about bought a 3/8” air wrench that was rated for 50lbs. All of these things failed until I finally needed up using the breaker bar. The torque spec for the oil drain plug is 20lbs. This thing was on there. Thank God my pan wasn’t stripped out. But I will definitely not be allowing them to touch another car of mine.
I walked in at 10am ct on 6/20/2019 they said they wouldnt even look at my vehicle until 7pm ct. The bays were half full, and there was one other customer in the lobby. I had come in to look at a staple in the tire and a cost for 4 new tires. The associate did not even ask any questions, just that I could not be seen. I ran down the road to Discount Tire (near WalMart) and with 12 people in the lobby and every bay full, I got 4 new tires on a 2018 Chrysler in 2 hours flat.
My husband took our camper tires here to get balanced b/c honestly he figured that Discount Tires would be slammed.It was his first time here. He said the guy who checked him out was super nice and didnt even charge him! Something about it being such an easy job or something.Well definitely be back, and absolutely not because it was free though. Were not those kinds of people who expect free things. Definitely give these guys a chance!
We got a great deal on our tires... Employees was super nice.
Terrible Service would not recommend this location . The sales man extremely rude talking down to us . Never again
The experience at Tire Discounters was great. I do not often give five stars and this is one of those exceptions. From the moment I called, then entered the store, Lee provided exceptional customer service. His demeanor was light, jovial, yet professional. I was provided an estimated time to complete of 1.5 hours...it was ready shortly after this. While this seems like a negative, there are many places which will tell you what they think you want to hear then get it completed when they get it done. The price was competitive, the delivery was above expectations, and the customer experience was phenomenal. I recommend Tire Discounters if your are in the market.
My First Experience with Tire Discounters was this morning as I seemed to have picked up a screw that wanted to hitch a ride with me. Their customer service was courteous and prompt. The waiting room was clean and pleasant. In less than an hour they had me back on the road and refused to let me pay for plugging the tire. Ill definitely be back when it comes time to make a purchase.
Great service!
I had the BEST experience here. I came in with a nail in my tire and 3 little girls in the car (3 kids -4 and under). Lee at the register treated me like his own. Payton in the service department was so kind and did a great job plugging my tire. I cannot say enough kind things. Normally these places try and nickel and dime you but these guys treated me with so much respect and really took care of my family. Highly recommend!!!
They earned a lifetime customer. Came in with our 6 kids. They got my tire repaired, put back on, and out in a jiffy! The level of customer service at the Spring Hill location exceeded ALL my expectations. When in a tire crisis or just need new tires they’re there! Would recommend every time.
If I could give zero stars I would, Ive always worked with Discount Tires and now I know why. I set an appointment a day early for the following day, dropped off the truck at 6am (open at 8) called at 8 to verify they got my keys and from the drop box and verified the service needed as discussed. Call back at 2pm and was told I was getting worked in and I didnt have an appointment. Talked to the same guy both days but he only recalls as being worked in and not an appointment... so calling a day in advance to verify service needed and setting a day and time for drop off isnt an appointment. Avoid this place, discount tire is more professional and more reliable hands down.
Great place. Even when I tell them somethings wrong they still dont find anything if its not really needed. Appreciated!
Wonderfully friendly service technicians who listened and accommodated to my personal needs and requests.
I am posting this under my husband’s name because I don’t have a Gmail account. I have been going to this location for over a year. I have an older vehicle so repairs can become costly and can lead to other issues. Last year, I needed new tires and Lee got me in and out with 2 hours. I lost a hub cap cover the next week. Lee had me come in so he could take some pictures and found me a new one within a week. He searched up and down. Since my vehicle is 15 plus years old, this was not an easy task. Last week, my car started making a roaring sound so I took it in to get checked out. Within 3 hours, I had new rear rotors and brake pads (on a Saturday). As I left work tonight, my car started roaring again. I dropped in on my drive home. They got it all figured and fixed at NO CHARGE. They own any fault they may have and fix it! Charlie and Lee saved my evening by getting me back on the road so I can drive to work tomorrow! I am a loyal customer and love that I can count on these guys to take care of my vehicle! Thank you guys! -Lindsey
Came in for a brake job without appointment and was very satisfied. Excellent service. Friendly and very professional. Relatively quick and a very fair price. I will be back. Highly recommend.
Love these guys-Lee (manager-I think) always helps me decide on not just tires but other maintenance items they cover. It helps having someone you can trust at an automobile place especially being a single woman!!
Great service, very professional and polite! This is why we will keep coming back!