Always very courteous and friendly. Cheyenne (frankly like all the guys do), takes the time to listen to what has been going on with the truck and recommends how to evaluate and manage. I never feel like I am being upsold. We stay with Becker (for couple of decades now) because of the service we get. Thanks again.

Wanted to purchase/order a new GMC Acadia AT4. Andy Roberts who we have worked with in the past help us special order all the options we wanted and found us the best deal possible. Super Friendly, Helpful, Knowledgeable, and best of all knew our needs. Stephanie the business manager explained all of our options and made sure we understood all of what we were purchasing and made sure we hade the right documentation for our new GMC.

Very happy with the purchase of a 2017 RAV4 they definitely made it easy

Dropped the car off at ten and the 15,000 mile service was done very efficiently. The car was ready on time and I was greeted by pleasant service personal. I stopped by the parts department to order some touch up paint. They were able to have it sent directly to my home. I have a Buick dealer right down the street from my home in Coeur dAlene, but I prefer to come to Becker because of the excellent service. Its were I bought the car and will most likely purchase the next one there as well.

There are many loop holes in your warranty forever. My transmission went out and of course a loophole was found and my warranty was voided. The service guy told me that I missed an oil change during the pandemic, even though I didnt drive the miles. I am extremely disappointed in how you market your company to take care of customers. A new transmission was 4K dollars. Your dealership also had my car for 16 days. I am actually in the market to purchase a new car, but I will not buy a car from your company again, nor will I recommend it to family/ friends. Your warranty forever is very misleading.

Steve in service helped get us back on the road fast. We appreciate all that they did to help us out. Great Dealership! Thanks.

As always, the Becker Buick service dept. does an outstanding and efficient job of keeping my Buicks (I have 4) in tip-top shape. I ALWAYS use them for service on my cars whether its an oil-change or error messages (Ive only had one of those). Love those guys!

I am very pleased with the the service at Becker Buick, the online scheduling is convenient and the arrival process is efficient and thorough. The techs are very professional and courteous. Great service shop!

Vehicles are in very limited they received the truck on a Saturday and my salesman called me add told me about it, it sounded exactly like what I wanted. I could not come in until Monday, my salesman said he would hold it for me. There were others interested but they said it was on hold for someone who got in line first. I went in Monday at 5:00 PM and the truck was what I wanted. The deal went very smoothly!

Cheyenne in Service is ALWAYS helpful, caring & customer friendly. He is/has been a great asset to Beckers over all the years! I hope he never retires.

They were great! Im performing my own vehicle maintenance for the first time in my post divorce. I was treated w/the utmost respect!

Price ended up being over 1000 more than a local shop. Took advantage of my daughter being young, inexperienced, and away from home at school. Would not take payment over the phone. Very unhelpful and rude. I would rather have towed her car back to Vancouver Washington than have to deal with them again.

Becker is fantastic! Great customer service. Great communication and fast efficient service. I bought my GMC here and I will do it again in the future.

Would have given all 10 but when the service tech asked us if we would like our 2020 Buick GS washed we said that would be Wonderfull but it did not happen.Service was great done on a timely manner.If you offer a service please follow through with it.

Paul was great!! Best, easiest, and the most pressure free car buying experience I have ever had. Would highly recommend Becker Buick

The service group at Becker Buick was informative, polite and very helpful in getting my vehicle back on the road.

They always get you in and out very quickly. If they need to replace a part that wasnt part of the original plan..they bring it out and show you. Then you make the final decision 😊

Took vehicle in for running board issue for the 3rd time and it has been a total of 3 full days in the shop and they still cant resolve the problem even though I have provided pictures. This is not the dealerships issue rather a GMC issue. The vehicle was purchased brand new in June 2020 and it has been at the dealership since Feb 2021 and lastly in July 2021 and still doesnt perform the way it should. Extremely frustrated and losing patience as this is our 2nd new GMC vehicle purchased in past 12 months. Next time it fails I am requesting a service person drive to wherever I am so they can take their own pictures and videos to insure the problem is to GMC specifications so the problem can be fixed.

Couldn’t be more pleased with the purchase of my new Yukon. The purchase was very quick and the training by John Ledgerwood was excellent. He has a gift for making clients understand all the features on the new vehicle. He makes it fun and exciting to know your new vehicle. You drive away with all the confidence needed to experience your new ride.The picture that he takes with your new purchase is special. I could send to all my family & friends and let them enjoy my happiness.

My dad has been a mechanic for over 30 years and him and I have always done my oil changes together. I was hesitant to bring my car for an oil change but I wanted to keep my warranty. Everyone was extremely nice, the man that does the financial paperwork remembered my name and everything about me which was very exciting. After paying for my service a nice gentleman walked me out to my car and opened the door for me. This made my visit. This isn’t just a way for the dealership to make money, they truly take care of you.

Grant was awesome. Great salesman to work with. Best experience I have ever had buying a car.Thank you team Becker

Dale moorse in mechanics is AMAZING. I wont take my car anywhere else. He truly cares. Someone give this man a raise 👏🏼🙌🏼

Mickie is one of the most pleasant, cheerful and helpful people at this great place. I bought a vehicle from him several years ago and every time Im back for some auto advise hes always cheerful and very helpful.

Just a passerby I live in the area they maintain their parking lot good LOL

I’ve had my GMC Yukon XL serviced twice at Becker and Ive received outstanding service at a great price. I would highly recommend.

Fast and reliable says it all. Cheyenne was, once again, fantastic to work with. Im very pleased that Becker Buick GMC is my dealership!

Becker Buick GMC service is an excellent choice. I have been a customer for years. They are always read to help with any of my vehicle issues. You should always call for an appointment. They may have to order the parts you need.

No issues. Disappointed that they didnt wash my car. Evidentially no one was available to wash it.

I had an issue with the rims on my 2019 Buick regal Sportback. It was quickly resolved by Mr. Scott Wilbur the Service manager. Scott went above and beyond with providing excellent customer service within the workplace on my issue. He provided me with the utmost superb experience and I will continue to be a loyal customer and return shortly for my next service. Thank you very much

I scheduled my appointment online. This was easy and convenient to do. I received reminders two or three times before the appointment. The day of the appointment I arrived on time. I was greeted by a service counter representative, masked and friendly. The intake was timely and I was told it would take about an hour. This was routine oil and filter change. I was called 45 minutes later. After safely paying for the service. The service rep took me to my car and removed the floor covering and other safety coverings. The car had been washed. Very satisfying and excellent service. Which is typical of my experience at Becker Buick GMC.

I dont normally do rating but in this case i will. I must say the Service Advisor Cheyenne went out of his way to keep me inform of the service on my truck. Plus his was very professional and courteous. You folks also cleaned my truck which I wasnt expecting it and it was very dirt from driving across the US. If anyone is requesting the best service for there car or truck use Becker GMC. Thank you for the Great job!!

Flawless transaction! We absolutely LOVE brand our new 2021 Buick Encore! Mickey worked with us over the phone and delivered the car in person. Mickey is very professional, personable and goes the extra mile!

The only experiences I have ever had at Becker Buick are positive ones. The service team is unfailingly professional, courteous, listen to any and all concerns, and I feel completely comfortable when I bring my vehicle to them. They make the routine maintenance of my car a pleasure.

My appointment was on time and work was done ahead of schedule.Becker is still experiencing work shortages in the wash rack. This was the 3rd time I was not able to get a wash with scheduled service.

I have been coming to Becker since 1990. While the work you did for me way back then was also great, the work in the past from 2012 to present has been wondrous. Your team of mechanical, service and parts personnel are the best. Knowledgeable, easy to talk to and special in what they do. I think the world of your service and believe you are the best and most efficient team players in town, and in the pacific northwest.

We came in to buy a 2021 Acadia for my wife. Andy Roberts helped us right away in finding the vehicle we wanted. Andy made the process go as smooth as possible. We wont be buying a new vehicle anywhere other than Becker from now on. Everyone there was a pleasure to work with.

Salesman was friendly and answered all of our questions. We would definitely buy another car here.

I give everyone in the service department hard time because I wanted my new truck fix but they did it and I also give Shawn hard time but you guys took care of me as always and I appreciate it thanks you again Becker Buick

Andy is always great and Sergei is easy and fun to deal with. We have bought several vehicles here and it is always great!

I have taken my GMC Yukon Denali into the service department twice now for the same issue (Small EVAP Leak). Both times theyve replaced the same two parts each time charging me about $200 and both times the CEL came back on. Maybe its not the same purge solenoid valve and gas gap. Thats an expensive $400 for them not to fix the issue. You would think the dealership that has GMC in its name would know how to fix their vehicles.

Sales person Andy was very nice and professional and I loved the test drive hope it works out

The team was great! I found a vehicle I wanted, they made me a fair deal, and they even got me through the purchase process quickly so I could be on time for a meeting!!

Very courteous and prompt, did good work for a fair price.

They were done early, and washed our car! We appreciate those extra steps of service

Mickey Norisada is a wonderful person and was so very helpful in my carbcar experience. Before ever going into the dealership, we communicated via email. He was always prompt and thorough in his responses and explanations. At the dealership he made me feel very comfortable- none of the pushy car salesman attitude people expect.I went to Becker Buick to purchase a vehicle based off a recommendation to see Mickey specifically, as hes helped many people in their buying process. I would highly recommend Becker Buick!(Also Ive been taking my cars there for years for regular oil changes and maintenance ad their service department is also wonderful!)Thank you, Mickey, you are so appreciated!!

They always complete the service in a timely manner and do quality work. They make me aware of any maintenance that my vehicle should have and the importance of that work.

We were referred to John, but he was dealing with another sale so Sarah was appointed to us. She was to the point, smart and wasnt pushy. I was an easy sale as is since I knew what I wanted, but she made it a lot easier. Everyone that passed by the lobby was friendly and always made sure you didnt need anything. It was probably the best experience Ive had at a dealership.

AMAZING place WARRENTY FOREVER RECOMMEND TO ANYONE LOOKIN FOR A VEHICLES THAT WILL LAST ! GREAT PLACE TO WORK

We had to unexpectedly replace the transmission on our vehicle while traveling through the area for work. They were able to diagnose the problem and make the repair within 24 hrs, even without a prior appointment. We were so impressed with the whole staff, both in person and on the phone. They kept us informed and got us back on the road in record time.

Amazing place. Sara Carlson is extremely kind. Helpful great saleswoman

This last month we had the opportunity to do business with Becker and are so thankful we did...We live about an hour north and started out our search for a used mid-size SUV on Facebook Marketplace, both to save time and narrow things down. I sent messages to three different dealerships and the only salesperson who made an effort to respond to our questions was Sara - she went out of her way to track down a vehicle that met our very specific needs, sending photos and videos of vehicles, and even suggesting purchase options we hadnt considered, but turned out being exactly what we needed - she was highly responsive and helpful thru out the entire process! We ran into a bit of a snafu over a misunderstanding, but Kelly the Sales Manager went above and beyond to resolve that issue, and we were very happy with the deal we made! Sara took the time to sit in the vehicle with me and run thru all the various features that were new to us, and we left very happy customers! Had some questions the following week on the new tires on the vehicle and had the opportunity to talk to Sam the Service Manager, and he was also great, taking the time to answer all our questions.We highly recommend Becker, especially Sara and Kelly, straight shooters, no pressure from either of them, was just really great doing business with them!

Grant was exceptional and made the purchase process as smooth as it could be! Outstanding service!

As usual my car was taken care of quickly and I am always treated well. Special kudos should go to the gentleman in the parts department who was exceptionally helpful getting information for me (I dont have his name). A salesman - Andy - was very helpful and patient helping pair my new phone to my car. Kudos to this gentleman too.

My name is Leander Robinson, while I was driving I lost a tire due to debris in the road. My friend and I took off the tire and carried it to Beckers Buick. They was busy serving their customers and they took time to fix my tire and due to my wait they did not charge me a penny. They will be where I will go when I can afford to buy a car. I want to send them my deepest gratitude to Becker and their service department. With a deep thanks to Steven I think they called him as I called him the younger guy in the grey hat.

Always able to get me in for oil change.

You name it, everything at Beckers is very good. Very friendly employees and reasonable service prices. The occasional service discount flyers help quite a bit when I need a number of maintenance things done on our vehicles. All the service advisors are very helpful and my service advisor Grant is great, also had a general conversation with Donald in sales and he is also very friendly.

Andy was the best, very knowledgeable and super nice. Loving my new car.Thank you

Very very clean service area, Fast service, Freindly Staff, informative service writer. Quick turn arround time on repairs, fair priced services. Definately Reccomend Them for your conveience.

I found the pre-owned car I was looking for online and called the number. Mickey Norisada picked up and we discussed the car. I said I may be running a little late and he said no worries, they would have the car waiting when I arrived. My Daughter and I arrived and were immediately greeted and Mickey was paged. While we were waiting, Andy Roberts came by to make sure we were being helped. As promised the car was waiting. We drove it and bought it on the spot. They made the process incredibly easy in a very relaxed no pressure atmosphere. If you need a car or truck, go see Mickey or Andy, they are true professionals and will treat you right.

It went very wel and the work was completed fast

We bought a used car here last month and had a great experience! Our sales person Shawn Nichols made sure everything was perfect with the car before we took it. He never pressured us or played any of the games that have made me walk away from other dealers. They also offer a forever power train warranty for free. At first I thought it was a gimmick but after reading the fine print I feel like it offers piece of mind. Go check them out and ask for Shawn!

I just switched to Becker Buick because I found out they are still locally owned and operated when all the other dealerships are selling to corporate and I had been at a big name corporate for years and was not happy with customer service. I just left my first service appointment At Becker and it went great. They are operating safely with COVID. They were friendly, courteous, on time, helpful and fair priced. While I waited I looked around the new cars and a salesman, Clayton, was nice enough to let me test drive a new car while I waited. He knows I have no intention to buy but had the time to share with me and did. He was not pushy at all just friendly and helpful. I had a great experience and I plan to continue to use them for service and probably future purchases.Support locally owned and operated business. They need us more than big corporates and frankly they tend to care more!

First experience with service dept. So nice and helpful.

We felt like we bothered them, but they were having an auto show.

I had a question about getting new keys for my 2005 Pontiac Grand Prix. And received honest, professional information in how to get new key replacement.

I liked the no sales pressure approach. We had already decided to purchase from Becker it was just a matter of you having a truck available that we wanted

Excellent service! Did a great job installing the GM performance dual exhaust on my 2018 Sierra Denali. Very easy to work with and awesome job.

Great service and got both vehicles done in the same day as requested.

Eric in service department is awesome.

Awesome service Eric did a great job

Andy was the salesman who assisted us and we really appreciate his professionalism and knowledge. He was not pushy at all but instead answered questions we had and offered more details about the vehicle we were interested in. He is a great asset to your sales team! We would be more than happy to recommend him and Becker Buick to anyone looking to purchase a vehicle.

Becker has an awesome sales and service team. I have been doing business at Becker for 25 years.

Great car shopping experience! Fast, Easy, no stress or hassle.Mickey N. was great in making the transaction as contactless as possible. All was online and paperwork ready upon arrival for pickup. Thank you Mickey!

Nice place to buy a vehicle

Very nice and helpful 👍

They were great! Very friendly and very quick! Thankyou Becker Buick!

Love my acadia, and the forever warrantee. Peace of mind!

Great dealership, every time I am in, they always so nice, they take time to say hello, they are efficient and professional, I would recommend them if you are looking for a vehicle.

Still dealer prices parts.. feeling cheated when its the same AC Delco part Autozone sells

Dont get really much more than just an oil change for $115! No inspection of anything! Never even realized I didnt have DEF as he asked on the way out. Didnt full windshield wash fluid or anything. Not returning

Staff was quick to get repair done, noticed additional concerns and got those repairs completed next day. Great customer service

We are regular clients and always appreciate the great service from everyone at Becker Buick GMC

Great place to get work done. Nice & helpful, had or work truck done when they said it would be. So was able to pick it up & have it back out working.

Ran into an issue and Wayne reached out to help remedy the situation. Very impressed and appreciative that he took the time to listen and offered to help. I feel that as a customer I matter and that means a lot.

The gal at the cashier window informed me that she called my name twice while I was with the sales person. Neither Donald or I heard the calls. I was allowed to sit for over an hour and a half waiting. The cashier gets a 0 which nearly negates all the good experience. This is not the first time the checkout department has upset me. And she didnt care one little bit. An hour and a half.Please fix that problem to be close to perfect.Candice Curtiss

One of the best car dealers Ive been to. Friendly and knowledgeable staff, eager to serve, exclusive lifetime warranty available from what Ive seen, and pretty well-marked Covid guidelines for a safe in-person transaction. Familys gotten vehicles from there and like going back for service as well. Locally owned and operated.

Got me in for a ecu flash for my new key.. quick and friendly service

In and out fast...fixed some things not on my schedule at no charge!

Everything was done well and in a reasonable time period.

You guys are the best! So nice you placed waiting room chairs far apart for social distancing.

Sara was Great to work with. She allowed is to make a decision without pressure. But was right there to answer questions or concerns.To long to do the paperwork!

Great service as always. The best service department Ive ever worked with.

Great parts dept and service dept, Sam and Eric are the best. Thanks for all their help

Service dept is easy to work with and does a good job

They found the car I wanted and worked quickly on there paper signing day which was appreciated!

My thanks to Mickey Norisada for a job well done helping me with the trading/buying process at Becker Buick. He communicated well in reaching the outstanding deal I got on a 2019 Buick Regal TourX literally within hours of bringing in the New Year.This was my first internet transaction where all communication was email/text. Buying a new car from your home computer is great with a true professional salesperson at the other end.When I arrived Mickey was waiting with the TourX on display. The dealership was clean and inviting, the buying process simple. Everyone was friendly and professional. Mickey walked me through what I need to know about the car for a safe return trip.If you are interested in Buick/GMC give Becker Buick a call.

Easy and pleasant experience purchasing my vehicle at Becker Buick/GMC. Our salesman, John Ledgerwood, was extremely professional, knowledgeable and kind. I will definitely use this dealership in the future, not only because of the wonderful service but the amazing warranty provided.

Visited them a couple times the past few months looking at 2 different vehicles. The first one I was quoted a price. I then asked them to try and come down on the price and they said they would check and get back to me. I never heard back so bought a vehicle from another dealer. Then went back for a different vehicle for my wife, and a different salesman came out. I explained to him this vehicle was for my wife and introduced my wife. He didnt give her the time of day and would only talk to me. Very disrespectful towards women. We decided not to be her vehicle from Becker and went to another dealer.

Drove 11 hrs to get the best deal I found any where in the western states. Very honest and upfront folks here and I can’t believe I was lucky enough to catch the #MickeysMondays deal in time. Thanks again guys.

It was very low pressure and John, our salesman, was very knowledgeable about the vehicle.