user
Nevada Heating
140 Icon Ct, Sparks, NV 89441, United States
Appearance
Nevada Heating

Comments
Ja
Review №1

I was very happy with the service we received from Nevada Heating. We had to have a replacement AC installed and the bidding process had been difficult with other businesses. Nick was responsive to all my questions and was very thorough in determining what was best for our home and family. The installer Edward did a great job on the day and was also made sure I knew what to expect.Overall the service and the quality of the installation made me feel comfortable with what turned out to be a big decision and purchase.

Sa
Review №2

Randy came over to clean and check my AC unit. He was very professional, courteous, and knowledgeable. The ladies I spoke with over the phone were very polite, and they were able to book an appointment in a timely manner. All around excellent customer service! I will only be using Nevada Heating in the future.

De
Review №3

Awesome work! Super friendly. Kind technicians. Honest work. Fair price. On time. Recommend 100/100

Sa
Review №4

Oscar did an excellent job of inspecting our HVAC system. He went over the results with us and also provided pictures of everything he inspected. It was a truly excellent job. I highly recommend Nevada heating.

Fr
Review №5

Thank you Oscar! Never met a service tech as honest and detailed as him. Swamp cooler is working great. He even showed me how my swamp cooler works. Look forward to seeing you again soon!

MA
Review №6

They replaced my HVAC unit and made the process very easy. Mackenzie came out on Tuesday to determine what I needed and by Friday (3 days later) I have my new unit installed!!

Ro
Review №7

I found Oscar to be professional and detail oriented when cleaning out my older swamp cooler! He quickly got to work .. and throughly cleaned and checked it out! 1st year no leaks! I’m a happy camper!

Ca
Review №8

Oscar was highly professional and very knowledgeable. Very kind and personable. Very considerate and respectful of the home. He showed me everything he did and was extremely thorough with the maintenance!

D
Review №9

My central a/c unit died sometime last night. I was not aware until the unit kicked on early this afternoon. I first called Sierra Air and to their credit, they could not help right away but suggested Nevada Air might help. I called a little before 4 pm today and within 2 hours, my problem was diagnosed, options explained, fixed, and out the door. I was truly amazed by the quick response and outstanding repair job and full explanation by Taylor Martin. For a brief moment, i thought he may have been an angel. :)

Mi
Review №10

Taylor came out to install a fan in our gas fireplace. He was very professional and did an excellent job in retrofitting the fan. Highly recommend Nevada Heating.Mike

Ma
Review №11

Thomas performed the Spring start-up on my swamp cooler, (a task I dread every year). I signed up for the Club Membership to have this service done (3) times a year for both Spring start-up and Fall shutdown which saves me a lot of money. I also get priority scheduling so when the Summer heat arrives Im all set. Thomas did an excellent job and professional job and I am very happy with Home Energy Experts and highly recommend them.

Ne
Review №12

The unit they put in is as though I have a helicopter on my roof. They never called or asked if I was happy with my purchase like Jet does but they did get it installed fast.

P
Review №13

I called Nv heating to come out because my air conditioner had gone out. When I scheduled the appointment I was told I would be taken care of and the problem solved that day. The person they sent made sure to let me know he would be collecting his service fee at the end of the visit. He tried to sell me things I didn’t need, like a whole new unit and a blower motor He informed me the blower motor was out and it would be $751 to replace it. I could order it right then and wait a week to get it in, in the mean time I would have no air downstairs. I told him I would think about it and let him know. . I paid his service fee and sent him on his way, without having my air conditioner repaired. I called someone else they came out that evening and found the problem within 25 minutes and repaired it. I didn’t need to purchase a new blower motor or whole new unit as told to me by Nv Heating. I paid $99 for ?

Ra
Review №14

My wife was very impressed with Oscars service. Very thorough and professional. Thank you.

Vi
Review №15

Oscar was very professional and personable. Very respectful of our home and seemed very thorough and knowledgeable with the work be performed. Stove is looking and working great. Id gladly recommend Nevada Heating and especially Oscar for any HVAC, plumbing, pellet stove or fireplace needs.

Ry
Review №16

Great quality work and equipment! Our family comfort went up and our utility bill went down!

ro
Review №17

I had two replacement toilets installed and I couldnt ask for a better job. Excellent work. Thanks, Oscar.

Do
Review №18

Your techs are what keep you in business. Your techs are honest strait forward on time and efficient Your company is great

Do
Review №19

Friendly service explained what he was going to do you have friendly employees

De
Review №20

Oscar was my technician and he was very professional. He did an awesome job. I would recommend Oscar and Nevada Heating anytime.

le
Review №21

Oscar Banos was quick, professional and did a great job. I would definitely use Nevada Heating again.

ja
Review №22

I made an appointment to see them first thing on a Saturday.we have our own business and a career each.this fire place guy was ok on the sales part and played he was all for the game..him and I made the appointment on Monday at 400 pm and never showed. My wife is Native Nevada and I’m a transplant of 36 years.the dad that use to own the place is a stand up guy.theses people should move to the S.F area.don’t wast your time....

An
Review №23

The service tech, Eric, was excellent and very polite. He explained everything he was going to be doing for an A/C tune up. Its a 23 year old unit and we never had a tune up done. He explained all the results to me and which numbers were great and parts that could start to go out with the age. He replaced those and even showed me the old part to let me see what can happen. And these parts should allow the unit to continue to operate correctly. My hubby and I used Home Energy Experts last year to replace out 22 year old hot water heater and they were great then as well. Nice people and great company!

My
Review №24

Wonderful people and the best quality you could ask for!!

St
Review №25

Our thanks to Red, Drake and the-guy-whose-name-I-failed-to-get. They hung in there and installed our new furnace even when the first unit had a failed component. Talk about above and beyond! If you are looking for great service from professionals then this is the place for you!

Ju
Review №26

We want a gas fireplace in our home in Dayton. We made an appointment and met with Randy I’m not sure if he is a salesman or the owner. We looked around asked questions and took the brochures home. After looking at all of our options we decided what we wanted and made an appointment for measurements etc. They came out and measured etc. Then we waited and waited to get the estimate and how to move forward. Well we didn’t hear anything so called and spoke to Randy he said he would have the estimate back that day well that was about three weeks ago we have heard nothing. If we did hear back we would be very hesitant to move forward what if they just don’t show up. I’m sorry we wasted our time maybe this review will help someone else considering such a high priced item.

Je
Review №27

Brandon has been my Home Energy Expert technician for over a year now. He is professional, thorough, personable, respectful and explains everything he is doing. I am more than confident in the work he does and that he only does work that will keep my home up and running rather than up-selling me on things I dont need. He is an asset to your company and I hope you know that. He is the kind of employee any company should be lucky to have. Keep him around. He is the only technician I want in my home!!!

R
Review №28

After a misunderstanding and a missed appointment, the manager called and we were able to straighten it all out. Someone came out the same day and all is well. The gentlemen instantly understood what our problem is and is working on solving it. An estimate, etc. will be forthcoming. Very friendly General Manager who stepped up and helped us out. Thank you.

Ar
Review №29

Eric (the technician) was courteous, knowledgeable and professional. He answered our questions about the AC system cheerfully and in terms we could understand. He explained the benefits of the kit he recommended for our AC unit but did not pressure us to purchase it. We ended up buying the kit and it did what he said it would (lower the amps being drawn when the unit started up).

Di
Review №30

Okay, everything was just as great as it always is with Brandon. He helped install my unit 3 years ago and now he does maintenance. He is so personable and such an asset to your company. I give him an A-1 rating.

Lo
Review №31

On 2/1/21, The thermocoupler on our gas furnace went out and I called this company to have it replaced. The service man, Taylor came and replaced the part. I have no problem with him. What I do have a problem with is the pricing of this part. The service call was $99, which was ok. It only took Taylor about 15 minutes to change the part. The price they charged for the thermocoupler, is another story. This part costs between $10 and $20 retail and they are easy to find, yet we were charged $298 for it. We werent informed of the part price before it was installed or we would had refused it. We found out when we read the emailed invoice! This is a very inexpensive part that we were price gouged On! There is no excuse for taking advantage of customers in this way!!! Nothing can justify this price. We have been ripped off and robbed by this company! DO NOT WASTE YOUR HARD EARNED DOLLARS USING NEVADA HEATING AND AIR! There are lots of other honest and reasonable companies out there! We will put this review everywhere we can to save others from this kind of a screwover By this company!!!

Jo
Review №32

We were getting the run around from a home warranty and decided instead of continuing on having no air in 100 degree temps we would just get it done. We called Home Energy Experts and they immediately sent out a tech. Randy was very professional and explained everything to us. We decided to contract with them for a whole unit replacement and are happy with this company for our choice.

Fr
Review №33

Ive had the fireplace unit a few months. Did not meet my expectations. After Brandon left I feel completely different. The unit needed a full maintenance and it looks/acts to what I always expected. totally pleased.

Gl
Review №34

Home Energy Experts (H. E. E. ) excels in getting it right.Ive never heard of H. E. E. and probably never would have if not for my plumber vacationing in Mexico when my Hot Water Heater (H. W. H.) decided to blow.My experience was so good withH. E. E. that I wont use my old plumber again.Heres how it went.Wednsday I googled inexpensive Water Heater Install Reno NV.An ad came up and it needed my name, phone # heater make and size and that someone would contact me shortly. I complied and hit send.A few minutes later the phone rang and a few minutes later I had been scheduled a no cost estimate for the next day.Thursday at 12:15 pm Nicholas fromH.E.E. called and said he was on his way.12:30 pm Nicholas arrives and in about an hour I had an appointment for Friday at 2:00 PM to have my new H. W. H installed for a lot less than I expected to spend.Friday 2:05 PM Mike and Blake arrive in a Green and White Box Truck. Mike makes sure hes not going to hit any power lines and Blake puts out the cones. Then they both introduced themselves and start unloading.Im feeling good. So I thought I would have some fun at Their expense. I asked the guys not to pull the new water heater out of the truck until they inspect the old one to see if it could be repaired.They looked at each other like thats not how this works. Then Mike says sure. In their words they said thats probably the worst water heater they had ever seen and suggested they get the new one out of the truck.Im very impressed with Mike and Blake and the job they did. It was nothing short of perfect. Maybe the most impressive part was when they had me sign off on the job. I dont know of any other contractors that make customer service such a high priority.The bottom line is. Home Energy Experts made me feel good about hiring them. They did what they said they were going to do.

Vi
Review №35

This is a challenging time to find service. I called 7 providers - Home Energy Experts were the only ones to respond promptly. The person on the phone walked me through the process, took information, and booked appointment for the next day. There was a delay on the day of service due to traffic - they called me to warn about the delay and to assure me that the technician is still coming. The technician was courteous, efficient, and professional. Gave us some options and solutions; explained all the risks and made sure we dont have false expectations. AC is working for now. We are very grateful and hoping that the problem is fixed. If not - we will be calling Home Energy Experts for a more serious project.

Di
Review №36

They are very prompt. Today he was even early. Kind, did not try to sell anything. Maintenance was thorough. Eric is Awesome. great personality and speaks to you in regular language that you can understand, when explaining things.

To
Review №37

Just want to give a shout out to Brandon who came out and serviced our AC, water heater and installed a compressor saver unit to help us save wear and tear and conserve energy. Brandon is always so positive and upbeat. He is very knowledgeable, professional and personable. Brandon ALWAYS goes above and beyond! We are grateful for both Nevada Heating and Brandon! HIGHLY RECOMMEND!!!

Da
Review №38

Great communications with Denise who scheduled the appointment, and amazing technical skill of Brandon who brought our fireplace back to life like it was new!

Li
Review №39

So refreshing to have someone be honest! Nick was very informative and helpful. My air conditioner is a goner, but he tried to save it anyway. I would call them again everytime!

Ai
Review №40

Weve been using Home Energy Experts for over 10 years for all our heating and a/c needs and have never been disappointed! Most recently Nick came out to service our a/c and was very professional and knowledgeable. Thanks again! Highly recommend.

Ji
Review №41

TOTALLY PROFESSIONAL & GREAT SERVICE - CLEAN & FRIENDLY ALWAYS - GREAT EXPERIANCE

Ro
Review №42

Quick to respond. On time. Provided thorough explanation of needed repairs. Technician very courteous.

Ed
Review №43

We had to replace the heater system in our DR Horton home because the original was installed incorrectly . I contacted the home builder but they said the warranty had expired. I contacted a few companies for quotes and Home Energy Experts was the best quality for the price. The job was done professionally and quickly. They contacted me when it was time for the annual inspection and we set the appointment, everything was checked. Very happy with the service.

Ro
Review №44

Always excellent work and fair prices. They have done a lot of work on my house, consistently great service!Highly recommend them

dy
Review №45

Randy was as polite and knowledgeable as you could ask for. His approach to what was an issue now and will be in the future and our many options was reassuring to us that he was not a high pressure company rep that needed a sale! We are even more comfortable with the company than before( relative works at Home Depot) when we had Home Depot recommendation. Randy was great and a very personable young man going places in the company. Will gladly recommend getting inspection from his company with him as the tech responding!

Ro
Review №46

We have been using Home Energy Experts for several years for our fireplace and air conditioner service and maintenance. They are always professional and the service representative who comes to our house is always friendly, courteous, and knowledgeable. The company even sends and email the day before the service to remind us and then calls us 1/2 hour before their representative arrives at the house. A couple of years ago, their representative came for routine maintenance, for the fireplace that was built with the house, and he found that the exhaust pipes had come apart from the roof. He basically saved our lives by uncovering this deadly problem. They replaced our fireplace and made sure that it was done correctly. We would certainly recommend Home Energy Experts!!!

Bo
Review №47

Brandon arrived on-time and got right to business. He quickly checked our system and made recommendations for the future. Well definitely have him back to perform maintenance on the equipment.

Jo
Review №48

To the TEAM just wanted to thank you for taking care of our rental property, you were very responsive the last time you were there couple of years ago when the heater went out so i reached out once again.Just wanted to say thank you for being on top of things, my tenant was so pleased with your service Tech and the fact that the work was done the same day!!Thank you,Jon

Da
Review №49

Eric M was great. He was able to resolve the problem and provide the reasonings for the work that needed to be done. After doing all the work, and explaining everything to my wife, he still took the time to explain everything again when I arrived as he was leaving.

Gl
Review №50

Home Energy Experts installed a new water heater and brought it up to code, since the old water heater was 24 years old. The crew that was sent out to install the water heater was great. And it was also very easy to work with the office staff to get a quote and schedule a time for the installation.

Ma
Review №51

Brandon came out to our house and clearly explained every detail (even drew a diagram). Very professional and courteous. Will DEFINITELY use Home energy experts every time we have the need. If you call, request Brandon!! He’s super nice and knows what he’s doing!

Jo
Review №52

On site service has been great... however, the customer service gals Ive dealt with have been flat out rude and unprofessional. Id use them again but I dread calling every time.

Pe
Review №53

The company called and canceled and tried to reschedule for 3 months in the future citing more critical customers for emergencies.

Rh
Review №54

Brandon was professional and quick in responding to our call. His knowledge and work on our swamp cooler gave me piece of mind and reassurance in the safety and integrity of the cooler. Thank you Brandon!

De
Review №55

We could not be happier with the fireplace service provided by Home Energy Experts and in particular, Eric Robnett. He was prompt, courteous, knowledgeable and more importantly, cared very much about making sure the repair and service he was performing was the correct solution to our fireplace problem. He worked diligently to clean/repair our fireplace, which looks beautiful now. I highly recommend this company for anyone needing service for their fireplace. We are permanent customers now.

Hj
Review №56

Great service and problem solving support!Home Energy Experts installed a new water heater for me several months ago and I have been quite happy with it. I am currently remodeling my master bath which involved some plumbing changes. When my water heater started to act up (on a Friday, of course) I made an appointment for a diagnostic visit.Denise got me on the schedule for that afternoon and Brandon came at the promised time and inspected the water heater. He established that the water heater was functioning and indicated that the problem must be in the main line plumbing which was outside of the scope of services provided by HEE and suggested that I engage a plumber.Even though his job was really done at this point, Brian did some brainstorming with me based on the symptoms, and the most likely scenario we came up with was some cross-over between hot and cold lines, possibly due to a defective mixing valve. He made a recommendation for a plumber to contact and there was no charge for the visit as it was considered a warranty call.Taking this information back to the contractor enabled us to troubleshoot the problem and identify a rough-in valve that had not been plugged after the initial plumbing connections had been made. Once the plugs were in place, everything went back to normal.I was very happy with the level of service provided to me by Home Energy Experts and Brandons willingness to help me beyond his official responsibilities. His extra engagement ultimately helped to arrive at a quick resolution to the problem.

Ch
Review №57

Brandon met with my husband Lee to go over our situation and what we want to do to upgrade our systems. Most of what we wanted to be done he was told your company will not do except remove and replace our existing natural gas water heater with a new, larger one. Brandon was very informative and professional and put together a detailed quote for our consideration. We will be looking at other options at this time but may end up hiring your company in the end.

Ro
Review №58

He was polite, fast, and knew what he was doing. Im enjoying the hot water that I now have. Excellent service, will use again if I have trouble.

Mi
Review №59

So far Home Energy Experts has been the Gold Standard in knowledge, professional care, and work product. We have a 70 year-old home with layer upon layer of patched-in HVAC fixes from other installers which werenon borrowed time (one furnace was 30+ years old).We met with four companies during the interview and bid process. We had people pitch us on expensive overly complex systems. However Andrew at Home Energy Experts took the time to completely inspect the house, measure, ask insightful questions (from functional to aesthetic), and listen to our concerns. A system has been designed to accommodate all of our concerns and after my independent component price comparisons, I am reasonably happy with the price. (I always want a better deal!)I started this with so far because we are only on day 3. The demolition was expeditious and relatively clean. The crew is professional and polite. The job site is cleaned every day and communication has been proactive and timely. The workmanship (that I am able to observe at this point) is excellent. I will update this review when the job is complete and the system has been tested - however my expectations have thus far been exceeded.

Ro
Review №60

Was impressed with Nick’s knowledge and expertise. Very professional and answered all questions. Will be replacing water heater and air conditioner in 2021 through you.Rod

St
Review №61

I have been using this company for years at home and on my rental property. Their maintenance program is a bargain and our units have functioned well and required nominal replacement of parts. Nick has been our tech for years which is also nice. I like having the same guy coming year after year. He knows my system and my house. I highly recommend them!

Sc
Review №62

Timely service appointments, super office staff, awesome technician (Randy), competitive service contract. ‘Nuff said. Good Reno Company to do business with.

Th
Review №63

Technician seemed to know his job and did it well. I was just surprised he didnt wear a mask or offer to wear shoe covers. The shoe covers arent that big a deal and I dont think were necessary. Most of the technicians in the past visits always put booties on and off even when I told them it was not necessary. With the current Covid situation, a mask would have been nice.

Th
Review №64

Ive been with home energy experts for many years and they have always been so very kind, helpful and professional. Every employee appears to be held the the highest standards. I would highly recommend this business to anyone needing affordable, excellent service for their home energy needs.

Je
Review №65

I belong to Home Energy Experts Comfort Club Plus. They come out once a year and check out our furnace, clean it and get it ready for the winter. This service helps the longevity of our furnace and makes sure the level of carbon monoxide is safe. Nick was wonderful. Took the time to answer our questions and concerns. I have been a client with Home Energy Experts for over 2 decades! Highly recommend!

De
Review №66

Brandon was awesome. Very knowledgeable and handled additional problems with ease. A very nice and pleasant person.

Ma
Review №67

I love Randy, He takes such good care of my needs and I look forward to seeing him. Look forward our next appointment.Love You.Marie

Sh
Review №68

Very accommodating. Such nice staff very professional. A couple of things were not right when the inspector came out. They fixed them with no hassle. Would highly recommend them for anyone

Ri
Review №69

Ive worked with the Home Energy Experts team for a few years and always been happy with their service. Im moving and was looking for new options for my new house. The level of detail of their analysis of my new home and what my options are far exceeded what a competitor did for me. I cant wait for our new heating and cooling system!UPDATE 12/18: I cant say enough about this company. They stand by their work and do what it takes to make things right for their clients. I really appreciate the effort theyve put in to helping us get things right in our new house.

A
Review №70

I use Home Energy Experts for all my appliance needs. They clearly explain any issues and answer all my questions in a very knowledgeable manner. I always feel very comfortable having them in my home. They might make suggestions but there is never any high pressure sales talk.

Su
Review №71

At Home Depot, they set me up for a water heater replacement. Was told Id get a call back within 48 hrs. They called me about 30 minutes later and she was able to schedule someone to come out the next day between 10:30 & 12:30. 10:00 this morning, they called to let me know that Nick was on his way. Nick was very friendly, informative and thorough. Unfortunately for us due to work schedules, the install isnt going to happen until Wednesday. So maybe Ill get to rate them in 5 days. But so far this company is great.UPDATE: Installers were here first thing as promised. It was an all day ordeal but these two young men were so friendly and smiled the whole time.

Ro
Review №72

Great job, explained about tests and how they related to previous tests, cleaned AC.Im highly satisfied.

Sa
Review №73

Anthony called to verify his arrival time and he as even 5 minutes early. The company was completely professional and helpful from start to finish. Highly recommend this amazing company that treated us as family.

di
Review №74

Nick arrived on time, and spent an hour checking every detail of our heating/furnace system. He is very thorough and gave excellent feedback. I highly recommend the Home Energy Expert Team!

J.
Review №75

Brandon did really good work and explain everything to where I could understand it. Brandon was also very thorough going through every piece of our unit to make sure everything was in working order

Ci
Review №76

We had Home Energy Experts clean and check our gas fireplace and install a blower. The company and tech were easy to work with, knowledgeable, and friendly. I decided to sign on for a service contract to have them check and maintain for a further 2 years.

RI
Review №77

Three things were done today; the fireplace the water heater and the furnace. All work was completed on time to my complete satisfaction. I believe the service contracts are the best ways to extend the life of any of the above.

Ka
Review №78

It always a pleasure working with The Experts! Nick Lemons was professional, thorough and punctual. Excellent work, assessing needed parts and clean up oriented. Highly recommend these folks.

Am
Review №79

Great service! Response time was super fast and we had a new water heater installed within 24 hours. Customer Service was great too!

Ja
Review №80

Making your home a better place to live is easy when dealing with Home Energy Experts. From start to finish the work will be done correctly and to a high standard without cutting corners. Attention to details make the difference and weather its a new system or the maintenance of an existing system or accessorie, they show up to make sure its right and keep it running efficiently to ensure safety and comfort and in the long term, peace of mind that the money you spend on making your home a better place to live, was worth every dollar.

Mi
Review №81

Wow. What an incredibly knowledgeable and thoughtful technician Brandon is!! I felt like my home was in expert hands. Thanks so much for all your help today making sure my air conditioning was functioning for my tenants.

Fr
Review №82

Im so happy. they answer office so fast.The lady in the phone amazing. So nice.....I really recommend they are professionalThe technician Randy Moore.And Great service...the Best in town.....:-)Good job....HOME ENERGY EXPERTS.👍

Ri
Review №83

Nick is very professional and knowledgable. Decided based on his recommendations to replace our 26 year old HVAC system.

La
Review №84

Even though I experienced delays in the arrival (snowstorm, precautionary lack of staff on hand) Brandon showed up with a smile and got to work. He took time to educate me on furnace maintenance and left the job site clean when he was finished. Thanks!

Ma
Review №85

Brandon was very knowledgable and professional. We were very pleased with the service he performed on our air conditioner.

Lu
Review №86

Randy provided an exceptional service! Would highly recommend!!

Ki
Review №87

EXCELLENT customer service! Adam provided full explanations regarding service and maintenance issues. Answered all of my questions. He did not make me feel like he was rushed to get out the door. He provided information about other services available from the company, but I did not feel pressured at all. Excellent experience. And my fireplace looks fabulous after he finished! Thank you!!

St
Review №88

They showed up earlier than scheduled but called before coming to my house. The tech (Drake) was very friendly upon arrival. He completed the task and cleaned up the area. I also spoke with Claudia on the phone several times. She was extremely helpful and courteous. I recommend them to anyone.

li
Review №89

Have used this company for the past ten years for servicing the swamp cooler and winterizing it as well as the furnace. All the technicians are knowledgeable, efficient and polite. Just had Brandon Price and will request him again. Word of mouth is the best referral and alot of the folks in my area use Home Energy Experts.

De
Review №90

Brandon did a great job resolving and explaining our furnace situation. Everything is working well after the visit. Brandon was very enthusiastic and communicative as well.

Wo
Review №91

Home Energy Experts were contracted in spring 2018 to solve a problem for us with our low end track-home existing built in gas log see-through fireplace that was totally useless in its value for producing useable heat. We just did not use it over the past 16 years and we considered removing it altogether or moving. Randy, at Home Energy Experts presented us a new better brand/model that would fit into the space, also with see-through visibility between rooms and increased heat output. Their installers, Clinton and Ed came over to remove the old and install the new. They worked swiftly and carefully keeping the mess to a minimum. Now we have a super nice fireplace that we love and use every day. Glad we didnt sell the house and very satisfied with Home Energy Experts. We recommend them as a high quality, reliable dealer. Money well spent which changed the way we now enjoy our home. It was a good experience without any snags or problems by people who are pros in the true sense of the word. We believe we got our moneys worth in value, comfort, usability and enjoyment.

Jo
Review №92

Nick replaced the thermostat and cleverly figured out how to put it where I wanted it. I appreciate everyone I see and talk to fromHome Energy Experts. Thanks!

Su
Review №93

I wasnt getting any hot water in my home, so I was at Home Depot costing out a water heater, and asked if they could recommend a contractor for the install. They put me in direct contact with Home Energy Experts and they had someone come out to give me an estimate. They gave me an estimate of over $2,600.00 for the install, which was so much higher (over $1,000.00 more) than the other estimate I had from another company, which peaked my curiosity. The estimate wasnt itemized, so I requested an itemized quote. After examining their quote, I found they were charging me for 3 smoke alarms, a Co2 detector (which has nothing to do with the water heater and which I have in my home already. The young man who was doing the estimate never set foot in my home, he was only outside). They were also charging me for a water shut-off valve, Temperature/relief line, gas safety shut off (I checked with Home Depot and the water heater all comes with these items), plus many other items, they were charging me for. These items were listed as parts and not part of the installation charge, which was a flat rate. The installation cost was listed with all these other items listed under parts. I am a senior citizen and felt like I was going to be taken for a ride for big $$$$$$$. I have sent the estimate to Home Depot services and spoken to a manager in Customer care in the contractors department, so they would be aware of the price gouging. I would never use a company who would gouge and blatantly take advantage of a senior or anyone else for that matter. Installation cost was quoted as a flat rate of $850.00, permit fee of $115.00 and disposal fee for water heater was $75.00. I would never, ever recommend this company to anyone. They deserve ZERO stars.

Ma
Review №94

Nick was awesome, very helpful, and very nice,I will recomend your company . Thank you for your fast service.

To
Review №95

We appreciated Kyles professional, efficient, and friendly service!

Le
Review №96

We were very impressed with Home Energy Experts. Every one that worked with us was very professional. The finished product was great. The workmanship excellent. We thank you for taking good care of us.

Da
Review №97

Diagnosed my problem presented me with options and quickly fixed what was wrong. Very thorough and courteous. Will certainly call on home energy experts for annual routine maintenance on my fireplace

Bo
Review №98

Randy came out to evaluate and estimate scope of job. Very personable and professional. Optimistic the job will be perfect.

An
Review №99

Brandon is someone we trust implicitly. He represents his company with true professionalism and courtesy

Pa
Review №100

Once again we signed a 3-year contract for our annual furnace maintenance. Weve been doing this for more than 21 years. Its well worth the money ... a great value, and wonder service.

Information
43 Photos
100 Comments
4.8 Rating
  • Address:140 Icon Ct, Sparks, NV 89441, United States
  • Site:https://nevadaheating.com/
  • Phone:+1 775-323-5585
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Energy equipment and solutions
  • Fireplace store
  • Heating contractor
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations