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Epic Rentals of UT
10579 Jordan Gateway, South Jordan, UT 84095, United States
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Epic Rentals of UT

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Ra
Review №1

Mike and the rest of the team are truly “epic.” My wife and rented a 2021 Razr 1000-4 seater for 6 days to participate in the Fall RockyMtn Jamboree. What we liked most about the rental is that we were able to add the machine to our auto insurance policy for the one-week rental period. This gave us peace of mind and eliminated the normal $2,500 security deposit. Unfortunately, my wife and I were diagnosed with COVID two days before our pick-up date and we had to cancel the rental. Mike wished us well and agreed to refund our prepayment, no questions asked.We wholeheartedly recommend Epic Rentals and look forward to the next Rocky Mountain Jamboree!

Br
Review №2

HIGHLY RECOMMEND. They got us taken care of day of, no problem. They’re super easy to work with! We’ve now rented from them 3x. You can tell they love helping others experience the fun with their rentals as much they enjoy the fun too. Will definitely continue to go back!

Ca
Review №3

I had the best experience I have ever had with a rental company. We were down in sand hollow and got a side by side and it made the weekend. Everything went smooth and the rates were half of what everyone else wanted and the machine was brand new. I will definitely be using them again!

Ja
Review №4

The folks at Epic Rentals are terrific! They took great care of us and made our vacation perfect! Looking forward to working with them again in the future, maybe for some off-road fun next time.

Je
Review №5

I do not recommend this company at all. They refused to refund my brother his deposit of $3000! There was no foul play involved in the rental at all. Please take this as a warning to look elsewhere or you may be the next one warning others.

Co
Review №6

Had a great experience with Epic Rentals. It was great to have a one stop shop! I wanted to rent a side by side and needed a trailer and larger SUV to pull it, they had all of that stuff and at a great price. In addition to that they have great customer service. My machine had a very minor issue that I let them know of and within an hour they had driven up the canyon to swap out the machine for a different one which wasnt necessary but speaks to their customer service. I will definitely be a return customer when the time comes to rent a car, side by side, trailer, or camper.

De
Review №7

Absolutely the best place! First time we rented a Yukon Denali and we were able to get it on short notice and on Fathers Day weekend. Their family run business is like walking into their home and treated like you love their with them! Family oriented, kind, great prices, work hard to make sure your rental experience is the best one. Have rented from them 3 times and have already booked the next weekend! Highly recommended!!

Er
Review №8

We called a few places to rent a side-by-side, and thankfully ended up here. They were EXCELLENT. We had to change our plans unexpectedly and they were completely accommodating and fair. Their customer service was friendly, and they know the trails, which was extremely helpful as we had no idea where to go. They gave us multiple ideas. We also needed a rig to tow the trailer last minute and they gave us a beautiful SUV for less than any rental company would ever charge.This place is what businesses should be. I wish everyone would run a business like this. Thanks for all you did for us!

Ry
Review №9

Overall, great experience! The staff were friendly and accommodating - when my quad ran out of gas about a mile away from the camp, they rode out with a gas can, filled up my quad enough to bring it back to camp, and left me with the one they rode out on, so I had a full tank and could continue having a great time!

sa
Review №10

It was our 1st time at the sand dunes my brother really wanted to rent a vehicle to be spending it at the sand dunes before he left on the mission. It was a family trip. We called and we gave the deposit over 1000 dollars. They never gave us the deposit back. When I called they were confusing me with someone else that damage the vehicle. It’s been 3 months and they didn’t give it back. We had to talk to the bank and the bank finally gave us the money.. but come on 3 months really? It was ridiculous. Horrible.

Je
Review №11

Great experience from start to finish on the rental of two Polaris off road vehicles.. Family owned business, everyone equally as friendly and helpful. Visiting my daughter, traveled from Florida, looked for a fun experience; from the moment I met Zach, to the phone conversations with Felicia and the final pickup by Michelle everything was smooth and efficient. Great people, great service and a great price. I will definitely see them again in the future.

Mo
Review №12

Very great place, super cool people and they are very very understanding!

Br
Review №13

Zach, once of the owners, personally went out of his way to accomodate us. He showed us the terrain, had great suggestions, and worked around our schedule and budget. Would highly recommend not only the experience but also the service.

Ma
Review №14

I rented a nice safe truck for me and my family. The truck was new, dependable and comfortable. The prices were fair.. a small rental fee for a great weekend.

Br
Review №15

Great customer service. Had an issue with one of the toys we took out to the West Desert, and they made the hour drive out to pick it up AND replace it with a different one. Easy going good people.

Ty
Review №16

The van was beautiful and exactly as depicted. Pick up/drop off couldn’t have been any easier. Communication was prompt and concise. I would definitely rent with Epic Rentals again!

Am
Review №17

Zach was great to deal with. He was extremely professional and friendly. Epic Rentals provided me with a great vehicle at a great price. They made it convenient to get the vehicle and a hassle free return. I have already recommended Epic Rentals to friends. I will definitely use them again when we return to Utah.

Ky
Review №18

Holy moly! Epic was fantastic to work with! The owner was so sweet and down to earth and answered all my questions. We rented the Stinger for the weekend and legitimately considered running away to Mexico and never giving it back! Their prices are unbeatable and their customer service is unmatched. I’d recommend Epic to anyone and will be back again!

Je
Review №19

Fantastic and easy way to rent vehicles! Good pricing. Pick up and drop off was very convenient and great. Will definitely use them again!

AR
Review №20

My experience was nothing short of fantastic. The owner was clear and concise from the moment I landed in Salt lake. The car was clean, and drove like a dream. Don’t even get me started on the incredible gas mileage. I am definitely going to book with epic car rentals again the next time I’m in Utah because of my amazing experience.

St
Review №21

Terrible company. They will rip you off. Do no buy from them. Rented a vehicle from them and never returned the money from the deposit that was supposed to be returned. STAY AWAY.

Nu
Review №22

DO NOT RENT FROM THESE GUYS. They will rip you off. Rented a vehicle from them and they did not return out deposit. They will rip you off.

Jo
Review №23

Love working with this family-owned business! We have used them several times and loved the vehicles they have available! I will continue to use them for all of my car rental needs! Joel Carson

En
Review №24

Super easy pick up & great new vehicles. Entire process was enjoyable and they are quick to reply. Flexible & for price you will not regret skipping traditional rental agencies for such a smoother experience!!

Je
Review №25

They had a vehicle the right size on their lot. Getting the car was easy. They even drove it to where I needed to pick it up. I’m so very pleased with the service. Reasonable rates too.

mi
Review №26

I have made arrangements a month before. I received an email with the agreement. Credit card was charged for the agreed amount. Day before the flight I was contacted for the arrival time. On the date of the flight I contacted to confirm the arrival time. We arrived at 9:40am. A nice new Denali was waiting for us with keys inside right outside the gates. We didn’t have to wait. On the day to return the car. I just texted where I left the car at the parking lot. I’m really impressed with the service, condition of the car, money I saved and most importantly the time that I saved.

Ha
Review №27

I have mixed feelings about my experience. I rented through Turo and it was very simple, but the communication on how to pick up the car and how to drop off the car was unclear. With it being my first time renting I would have liked to have more directions given to know exactly what I need to do before I take the car and before I drop it off so I don’t get taken advantage of. But they were very quick at responding when I had to ask questions about how to pick up and drop off, but I felt like they needed to communicate those important steps up front rather than me having to ask what to do. Also I went there to pick up my car during their business hours and nobody was there and they did not communicate how I was supposed to get the car until 5 minutes before my pick up time, which I was already there standing in front of the shop for over an hour. I would have just preferred more communication and clear directions.

Da
Review №28

This place is the best and cheapest place in town to rent a Polaris side by side machine. Zach is a stud! In less than 24hrs he had a machine ready for me to pick up the following morning and gave me a smoking price for two full days. Cant thank him enough for all his help and making it happen. We had a blast riding it the next two days. You guys rock!

Ri
Review №29

After losing all faith in customer service epic rentals gave it back to me. I was treated with respect and they actually care about my happiness and well being . I have rented multiple vehicles through them now and will never go anywhere else!!

Ja
Review №30

Nice new machines. Good pricing and offer trailers and insurance unlike some rental company’s. Jeremy’s a great guy to work with on renting these out. Definitely will be renting again.

Ma
Review №31

Spent over $1000 on a surf boat. The boat would not fill with water. Employees were rude. Had to rig a rope to wakeboard. Equipment is old... I am from austin TX and rented from epic a couple years ago and it went well but in a couple years this company has gone down hill.

C
Review №32

Epic is owned by some of the greatest people you will ever meet!

Je
Review №33

Great family owned and operated business. They rent quality equipment for great prices and you get exactly what is advertised. We thoroughly enjoyed our experience. Thank you.

Ma
Review №34

The staff at Epic Rentals was very professional and knowledgable. The Can-Am Maverick I rented was clean and ran perfectly. They even told me that if I had any issues on the trail to give them a call and they will get it handled. I will certainly be using them again and again.

Cr
Review №35

Great first Turo experience! Nice, new, well appointed vehicle. Frictionless pickup and drop off. Friendly staff. Highly recommend.

Kr
Review №36

Rental was easy. Getting to the economy lot took a little time. Car was super nice.

Ma
Review №37

Fast and easy conversation! Left vehicle at airport for me, I left it there at the end. Great and quick service. Would definitely do business with again.

Ka
Review №38

I rented a very nice 2019 Yukon Xl from Epic. The reservation was extremely easy to make and when I arrived for pickup it was about a 10 minute process including going over some of the car features. The car was ready for me and I felt valued as a customer. Drop off was even easier and I will definitely be going through epic rentals again when I am in need of a rental. Thank you again Epic Team!

Ra
Review №39

Rented a Buick Enclave from Epic over the recent MLK weekend. I have to say that renting from this company was super easy and the rental price was quite reasonable. The car itself was immaculate with only 7500 miles and for a family of 5 with AWD it was perfect for our needs. Communication was also very easy via email and text.The only thing to really keep in mind is that if you are setting up an airport drop off and pick up they will use the economy lot for the vehicle transfer so factor in an extra 15-20 minutes with pick up and drop off but you may end up wasting a similar amount of time in a long rental car line so the extra time involved isnt really a big deal. Thanks Michelle and Epic Rentals!

Ro
Review №40

Great deal, everything was just as they had promised and were even accommodating in situations they had no reason to.Overall great experience.

Ki
Review №41

Great options, office to meet and drop off, and really nice atmosphere. Highly recommend and will likely return in the future.

Go
Review №42

Epic Rentals went the extra mile to make sure I was completely satisfied. Working with Zach was a positive experience.Highly recommend this company for your rental needs. Check them out.

Ti
Review №43

Phenomenal. They are wonderfully accommodating and great with communication. I will rent with them again and recommend them very highly.

Gr
Review №44

Great Turo rental. Very good communication. Upgraded the car for no reason (simply had it available.) A+++

Ka
Review №45

Car was clean and parked exactly where Epic said. It was a very easy pickup and drop off. Didnt have to stand in rental car lines was the plus!

Ke
Review №46

I loved working with Epic. They made everything beyond easy and they were super helpful. I will be sure to rent from them again. I loved the whole experience!!

Jo
Review №47

Very good experience. Awesome car, extremely easy process. Friendly, personable people. Will be using them again.

Mi
Review №48

It was easy and convenient to rent from epic rentals. They were quick to respond and the car was in excellent condition.

Ma
Review №49

Epic rentals made my car rental experience fast & easy. The vehicle they provided was far more than I expected. Loved every aspect of it. Epic rentals will be my go to from here on out. Thank you so much EPIC RENTALS!!!- Mariyah Tamaalemalo

Da
Review №50

We had a really great experience even though we changed both our pick up and drop off times. Epic rentals is really flexible and friendly.

Di
Review №51

Best In The Business!!I had a birthday weekend in Park City with my family and we needed an SUV to get us around.We live in Sandy and had reservation for a rental at the Salt Lake International Airport.Weve always rented and made reservations at the airport but due to some TSA Airport Regulations, we were unable to.I called Epic Rentals and explained to them my situation. They were very professional, friendly and most of all, they understood my predicament.Epic Rentals not only had an SUV ready for us but honored our rental rate that we had made with the airport. Epic Rentals were so courteous they offered to pick my family and I up from the airport.Talk about an Epic Experience!!My family and I picked up a great upgrade from a Chevy Suburban to a GMC Yukon XL for the same rate.I had the best birthday weekend with my family in Park City!!Well only be renting from Epic Rentals from here on out.THANK YOU EPIC RENTALS!!Frisco & Family

ab
Review №52

I Rarely rent cars but after relocating back to Salt Lake City, I thought of purchasing a car but due to the respect, courtesy, professionalism, and love that I was personally shown by Mike and the family, I decided to Rent a brand new Stinger for two months and I will continue to rent with them long-term because there is Honestly no other company or group of professionals I trust more than The Epic Rentals Family. I will continue to tell my family and all my friends about Epic because I can not be greedy enough to have an experience of a lifetime alone. Thank You Guys..AJ

Ja
Review №53

Discovered these guys while looking for a trailer for my side by side. They are so great to work with and love that it’s a family run business. I will only rent from them in the future.

Jo
Review №54

It took 3 weeks, but I finally got my deposit back. Was a little frustrated with the lack of communication during that time. They are new to the glamis seen and I think I got caught up in their growing pains. All in all not too bad. It was at the beginning of the covid situation also.

Co
Review №55

Easy pickup at the airport. Car was super clean. Highly recommend.

El
Review №56

Quick and efficient service. You show your drivers license and they make a copy. You’re on your way! Friendly and pleasant transaction.

Jo
Review №57

Good overall experience. Luxurious interior and nice and clean

Je
Review №58

Mike and his team we so easy to work with and made my visit to Utah very stress free! I will definitely be using them again and would recommend to anyone looking for a great deal with amazing customer service!

St
Review №59

The van was all ready for me when I arrived to pick up. They showed me how to move the seats around and made sure everything was ready to go. Very nice guys!

St
Review №60

Great service, great rentals, great team!

Ja
Review №61

Great company! Easy and simple! They make you feel comfortable, very helpful and easy to work with!

Ja
Review №62

Easy peasy! Rented a Yukon for a week and a half. Everything was smooth as can be

Jo
Review №63

Pick up- drop off was easy, Car was clean and reliable. Great service! Thank you

We
Review №64

Great vehicle, great service...will definitely utilize Epic again. Highly recommended

Bl
Review №65

Great service. Friendly staff. Everything was timely and as promised. Highly recommend.

Ch
Review №66

Quick and easy processing. Machines ran great!

Le
Review №67

My last two experiences with them have been top-notch.

Sc
Review №68

Family owned an run. Great group of people to work with.

Ra
Review №69

Stellar service and a great group of folks that have super nice vehicles and more!

Ke
Review №70

Great service and really enjoyed the Yukon XL for my family’s trip.

Mi
Review №71

My experience renting from them was great. It truly felt like I was more than just a means to make a dollar when it came to logistics and rental agreements.

Ja
Review №72

Great people to deal with! Great service and excellent machine to rent!

El
Review №73

Highly recommend Epic Rentals. Great communication, great vehicles and price.

Ja
Review №74

Great, clean service! Car ran great as well.

Mi
Review №75

The car was in excellent condition, great deal for the money!

as
Review №76

Their cars are clean and deliver what they promised. Would be happy to rent from them again.

O.
Review №77

Huge selection including recreational atv’s. I’ll be back again and again. Kicks national chains butts for price and customer service.

Ki
Review №78

Epic Rental is a family owned rental business. We rented a 2019 Kia Sedona for our yearly trip to Jackson Hole. The Sedona almost brand new. Epic Rental was so wonderful to work with and they went out of there way to make it a positive experience for me and my family. Epic Rental is also conveniently located just off of I-15 on 10600 south. They have my business for life!!

Ra
Review №79

Excellent, easy to work with, very accommodating. Highly recommend.

Ca
Review №80

Very pleased! Definitely will reccomend them and continue to use thier services in the future!

Ry
Review №81

Rented a car from them on Turo, and after I returned it, they charged me for more miles than I actually drove. I did go over the allowed mileage, but they charged me for more than I actually drove as if there were 0 miles on the car when I picked it up. Also, all the pre-trip photos had disappeared from the trip listing. I asked them politely a couple times to please look into it and verify it - because I know without a doubt there were over 100 miles on the car when I first got it - and both times they said they would check it out and get back to me but they never followed through.Turo auto-charged me for the total mileage overage, and they wont respond to me now that they have their extra money.Renter beware: take your own photos of the odometer before you leave the lot, and dont be swayed by how nice and friendly they are. Nice and friendly does not always equal trustworthy and honest.

Ka
Review №82

Good price! Good service!

Br
Review №83

Great way to rent a car!

St
Review №84

Great car, on time

Information
39 Photos
84 Comments
4.8 Rating
  • Address:10579 Jordan Gateway, South Jordan, UT 84095, United States
  • Site:http://epicrentalsut.com/
  • Phone:+1 801-943-8800
Categories
  • Car rental agency
  • ATV rental service
  • Trailer rental service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–5pm
  • Sunday:Closed
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