I am in the SF Bay Area & have never been here physically. I bought a used Thule bike carrier locally that was missing parts. I went to Thule who sort of helped me & sort of did not help me. I bought 2 parts from them. They were out of the third & said it is available if I Google.I Googled & Revolution came up. They had the part in stock & the price was fair. I paid. I received the part inside of a week.In fact, I ordered 2 parts from Thule & am still waiting for one of them. Thats how fast Revolution was. Also: Revolutions package included the part that I have yet to receive from Thule. Revolutions package also included an extra insertion key I was going to borrow from a friend.I have a fave bike shop for many things locally but they dont carry Thule. I will look to Revolution as my second source. Theyd be a first source if they were local to me.
Very knowledgeable bike fitting by Dan Rock!
As a relative newcomer to cycling, less than 5 years, Revolution wasnt my first choice (or second, or third) mainly because they were a bit of a drive from several of the other shops near me. And if Im being truthful, I wasnt sure what they would be like behind their gated entrance. Would they be too pro or too goth? or... So when one of the bike clubs I joined had them as a new sponsor I figured might as well check them out.Their entire staff made me fee welcome, never talked down to me with super-secret bike language, always had a smile and seemed to be perpetually busy with customers coming & going with bikes, gear questions, or just stopping in to say hi. Definitely not what I experienced at other shops!Somewhat later I was having an issue with my shifting and since its Italian none of the other shops seemed to be able to correctly diagnose it so down it went to Revolution where I met Dano, one of their techs. He figured it out pronto and has been beyond helpful since, anytime I stop in. Just like the rest of the staff.My job as a business consultant has me inside many different companies and I have to say while these guys are a small shop theyre definitely not small when it comes to taking care of business and customers. Ive observed them interacting with all different types of customers from guys who looked pro (to me at least) to a mom and kid looking for the right solution.Yes, there are many independent bicycle repair shops in North County but for my time & money its these guys. I urge you to check them out, give them a chance to earn your trust and business. You cant go wrong.
Had what i neededClerk very helpfulGood service
Best bike and customer service I’ve had in years!! I was out of town, only for a few days and no shops could help me out! I took my bike to Revolution and with no questions they had my bike ready the same day, I was even able to buy from them the new Enve tires 29mm. Best road tires I’ve tried so far! Big kudos to Joel for his cool shop and top notch mechanics!! Thank you guys
Where do I start. Joel, the owner, is down to earth and real. You can tell hes a man you want to do business when he tells me Due to COVID, etc, Id love to sell you a bike, but Im backordered probably 6 months. His honest and great service is why I chose to get my bike fit done there with a used bike I purchased in the meantime, not to mention buying some accessories.On the service side, Dano was a GREAT help with my bike fit and took the time to help me out. If you want a chill, honest, down to earth experience Id highly recommend this shop.
I purchased a Scott Scale a couple months ago. I explained my budget and needs, and I was presented with choices within my budget range. Great customer service and fast shipping. I recently purchased a water bottle and cage for my new bike. I live in Wisconsin, but getting products quickly to my home wasnt an issue.
I needed help assembling my new bike with putting the front wheel on and Brent was extremely courteous and provided the service for me at a fair price. Outstanding customer service and I Greatly appreciate it! Thanks Brent!
First class service & sales. Extremely knowledgeable and friendly staff. Dan Rock will make things affordable, fair and very quick turn around. Highly recommend them no matter how far you are away. They are worth it!
These guys are awesome. Had a race the next day and needed a last minute fix on my bike and unlike other shops, they were more than willing to help. Highly recommend if you need a service or repair!
Great bike shop, with very knowledgeable mechanics. Despite their busy schedule, they are willing to make time to help cyclists with small emergencies. Highly recommended.
Super bike shop!! From the girl with the medium gear. Thanks so very much for the helpfulness & friendliness of the staff!
I ordered my mountain bike from Mikki at Revolution in late 2018 and they put it all together in less than a week. I have been returning for service regularly as well as referring friends to the shop. They are top quality and passionate about riding bikes, both road and mountain. The guys in the service department are awesome and I enjoy taking my bike to them. I can highly recommend Revolution for all cycling needs.
My bike broke down at the worst time. All bike shops have been swamped with the pandemic, but these folks got the job done after so many expected issues came up. STOKED to have my mountain bike back and its humming! All at an amazing price. Just go without hesitation. Thanks Joel and Brent! Aloha!
Great service and support for the local cycling community. Highly recommended.
I absolutely love Mountain Biking, but hate shopping… and I was hesitant about looking for another bike. So hesitant, I’ve been riding around my 2008 for way too long! A friend recommended Revolution Bike Shop. Joe was the one who helped me and he was super helpful! I left with a beautiful bike the very same day. Before I left, Joe set my bike all up, pedals, shocks, seat height. I went straight to La Costa and never felt so confident. I am beyond happy with the bike I purchased… it has everything I never knew I wanted. Thank you Joe and Revolution Bike Shop!
Was looking to upgrade my 26 mtn bike and Noah was a bundle of great information. He is really knowledgeable and he understood how to translate my riding style. I like to support local businesses, and Noah convinced me to get a a new Yeti from Rev. Had a couple odd glitches initially, but they were committed to getting it right. They got the new bike dialed in and I could not happier. Good team, committed to customers.
The staff is super friendly. Always great always ready to help & offer advice. The bikes & accessories are top notch. They do repairs, can source out spare parts etc... The stuff can be pricey but then again you get what you pay for.
Awesome bike rentals, 1st class service. Patrick went out of his way to take care of me. Very nice equipment, expertly maintained.
Great service. Im cycle touring and couldnt get 26 Schwalbe tyres anywhere. I messaged revolution and got a reply quickly to say he would order them for me and they would be waiting for me when I arrived. Fantastic service and great bike shop. Lots of spares and great mechanics at work. I got a great price too. Thanks so much again.Kind regards Ivan
Great mechanics and friendly service!
Great local shop for quality mechanics and bikes
I ordered a pair of cycling shoes I was not able to find anywhere else. The customer service was exceptional. Very helpful and quick with replies, getting back to me well outside of shop hours. After I purchased the shoes, they were in the mail within two days and to me in about a week (international shipping to Canada). No hassle, no fuss. Highly recommend this shop based on the care and attention they have for their customers. Great experience and I would not hesitate to order from them again.
Awesome group of people, great customer service and selection of gear. Worth driving by the other shops closer to my house to go here.
Best Bike Shop in Socal. Best Customer service I have experienced in a long time. The employees at the shop are very engaged and well trained in what they are doing. I would highly recommend going to this bike shop.
GREAT BIKE SHOP! Knowledgeable, friendly, trustworthy. They listen to what you want, let you try out bikes before you buy, and are very fair priced! Definitely worth checking out before you buy any new gear or clothing. You wont be disappointed.
These guys are super helpful and fast never in my life have I left a review on anything but these guys deserve it thanks again!
This is a bike shop that you can trust. Career experts in every phase of the bike world. They treat you like family, always welcoming to everyone. The Saturday rides are very well planned and the participants are generally very nice and are competent riders. Their large asphalt parking lot is perfect for testing bikes and the surrounding streets are great for longer test drives.
I strolled into this shop at 5:02PM when they were supposed to close at 5:00PM. I was looking for a 286mm long 15G spoke to fix my back wheel for a ride the next day. Instead of just telling me they didnt have any, the mechanic took the time to dig through their spoke box and find a long 15G spoke which he then cut and re-threaded for me. They charge me $2.This is superb customer service, and it tells me that this is a shop that actually cares. Shops like this are fewer and father between nowadays, so this was a very refreshing experience. I will definitely be going back, and would happily recommend it anyone, especially for service. Keep up the good work guys!
Thank you, Revolution Bicycles! Justin and the team are just fantastic! All-around, great customer service—we received quick responses to emails, and staff are friendly and helpful!
Worked with Joel on the phone. Courteous, enthusiastic, knowledgable, and just an all around good guy. He was willing to work with me on the phone and match prices with the suppliers I was familiar with rather than tie me to the merchandise and prices on the website. He even went out of his way to work with his dealer to get a model of bike that they had already sold out of this season. Fantastic all around.
Excellent customer service! Even though I came in at 5:30 (they closed at 6), John in Service dept. answered all my questions, gave me great insight, very friendly and encouraging and told me to stop by in the future. Not sure about prices, did not have any work done, but based off my experience I would definitely go back.
Excellent mechanics I take all of my bikes to them for repair, and the whole staff is very friendly and helpful. Highly recommend!
Very friendly and helpful! And Dano is the most meticulous road bike mechanic in the San Diego area Ive found so far. Ive bought three bikes from them over the years and have been very happy with every transaction.
What a great store, picked up a little more than I should the service and knowledge impeccable. Highly recommend a visit a lot of knowledge in these 4 walls...
This is the best bike shop Ive been to. Very customer-oriented, friendly and knowledgeable. You cant go wrong here if you are looking for a bike, either for recreation or competitive riding.
Joel, the owner, was extremely helpful and responsive while I was buying a bike bag online. There was an open line of communication from start to finish, when the bag was delivered. Thanks for reminding me what good customer service is like!
Dano is far and away the best fitter in San Diego! With a bike fit being so important this is the place to go. His experience, knowledge, and skill is part of it, but you can just tell he genuinely cares!
This shop is amazing! Excellent service and knowledgeable people.
Just bought some new tires and tubes from them after a blow out. They approached me and were kind and knowledgeable. I also liked the open layout of the place!
I purchased multiple items from them online from the East Coast and will continue to do so. Very professional. Excellent customer service. They love their riders.
This is a great shop! Joel has put together a great shop! Cool bikes, great gear, amazing service!
Great mechanics and super awesome customer service. No bike is beneath them, be it beach cruiser beater bike or ancient rusted out mountain bike. They treat everyone on equal footing.
I wont get the ability to work with these guys face to face but I can say from my experience dealing with them from Texas it was great. I pinged them on facebook, had a response with a couple of hours. They were very helpful, actually helped me track down the frame I wanted in my size. Order was placed on Monday, and I had my frame by Thursday. Couldnt be happier. Will use these guys in the future for sure!
Great people who love biking. Very knowledgable about most all brands. Seem to be able to fix almost anything.
Excellent service and selection! By far the best in town!
Great customer service from a knowledgeable staff.There are several cycling shops in the area, but it is tough to beat the service and care from a family owned business!
Cool place with a good staff. Definitely worth stopping in if you need a bike.
Great guys. Good service awesome shop. A must for anyone.
Great shop..lots to choose from...if dont have what you want...theyll get it! Very friendly staff to help!
Top notch. John went above and beyond working on folding bike, timely and not too much $.
Joel was very responsive to my requests and went over and above my expectations to try to source the shoes i was looking for. Great experienceGreat experience and Ill definitely use revolution for my future online needs.
What great service. Took the time to explain all the noises coming from my bike, showed me what to lube, and got me back on the road. Thanks Dano!
Great customer Service, and really good prices
Very accommodating. Great bike selection for rental.,..... Nice
Couldnt have been more please and surprised at how generous these guys were with their time and knowledge. A must stop if you are biking around Solana Beach.
These guys are the best!
Great bike shop, amazing brands, good iventory
Awesome setup of the shop, great place to stop of on a ride!
One of the best bike shops I have dealt with. Always friendly and helpful. I wish I had known them before I bought my ZIPP Wheels elsewhere.This comment has nothing to do with Revolution. They are an awesome shop.Just want to make customers, looking for wheels, aware of my opinion and experience with ZIPP.Beware of ZIPP Wheels. I have cracked 6 of them and ZIPP did not warranty even one. Again beware, in my opinion it is an inferior wheel with no support by the factory. Have the folks at Revolution recommend another wheel.
Great salsa bike specialist you pay for quality
Great service,Dan its the man😉😉😉
A very professional in person and online process for renting bikes
Great selection, friendly staff.
Great service and expertise by the mechanics.
Great staff and great bikes.
Great service, knowledge staff!!
Amazing customer service!
Very reliable service
Very friendly owner
Pros. During a stay in San Diego I rented a road bike in perfect condition. The service and hospitality were top and the price reasonable given the quality of the bike. Many tours around Rancho Santa Fe where on weekends cyclists are everywhere. The bike has become king in the corner.