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N.E.N. Auto Service and Repair
3559 Stone Mountain Hwy, Snellville, GA 30078, United States
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N.E.N. Auto Service and Repair

Comments
De
Review №1

Great prices! As a woman I didnt feel taken advantage of. I love the new location. My only issue was being given an 11am appointment for my tires to be installed, yet walking out of there almost 4 hours later. I wouldve expected the wait if I were a walk in. In retrospect, it wouldve been nice to be told the approximate amount of time the job will take so you can decide whether to stay out leave your vehicle. You better believe I will ask next time.

Fl
Review №2

This place is amazing!!! I was struggling to find a reliable, and affordable shop to fix my alignment and struts. All locations around either quoted me an arm, a leg, and my firstborn child as well as being extremely booked up, this location fixed my car in record time, and did it for a third of the cost that I was quoted from other locations. Everyone was kind and professional, thank you again!

Mi
Review №3

Nigel and his Team are beyond 5-stars. Took my RAM 2500 to have o2 sensors replaced thinking it was going to be a few days before its completion but they completed the task SAMEDAY. Their efficiency in getting the work finished without issues are spot-on everytime

J
Review №4

Great experience from start to finnish. Fast friendly professional service with a standard of excellence. NEN definitely has a new customer for life.

To
Review №5

Amazing service and wait wasnt long. Front desk secretary was Amazingly Friendly!

Ba
Review №6

I was looking creditable mechanics this shop whats rated as one of the top tens. They did a wonderful job will come back, hopefully I wont have to but I will come back if I need to. Clean and weclcome facility.

Ma
Review №7

Great place to carry your car for honest and profesional work. The whole team looked out for me which felt good. Being a female, sometimes places may try to take advantage of you, but I felt confident in Nigel and his team. Check him out!! Great service and trust you need when dealing with your car. Definitely gained a valued customer.

Ke
Review №8

HONESTY! Thats what youll get when you take your car here. We are new to the area and needed a small but important fix to my car so I could start my new job. This shop was highly recommended by a new acquaintance, so, needing a repair asap, I took it there. He couldve charged me almost anything since I was in new to the area or not known to them or because I needed it asap. But, he didnt. He fixed my car and didnt charge me anything! Granted, my car didnt need new parts or a labor intensive repair but the point is he was HONEST. I highly recommend them and will not be taking my cars anywhere else

Fu
Review №9

Came here as a recommendation from my brother for urgent brake service. The staff here quickly assessed my vehicle and got to work. Reasonable masks protocols (wear one) and lighthearted personalities to work with. I’ll definitely be coming back for more all three of my vehicles.

Ra
Review №10

Outstanding experience. Everything you want from an auto service center and nothing you don’t. Professional, responsive, competent, knowledgeable, honest and fair. I’m a customer for life.

Mi
Review №11

Though I lived in Snellville for 7 years, and Atlanta for 15 total, my wife and I recently moved out of state. We were visiting family for a couple days when my car broke down. On a Saturday afternoon, with nearly every other repair shop either closed or closing soon, I had no idea how I was going to get my car fixed. In a moment of desperation, we coasted into the N.E.N. parking lot, a place I had never heard of or seen before, just hoping for a miracle and a blessing...N.E.N. became both!Nigel, and his team, went above and beyond, despite being near closing time, to take on the repair and get me up and running. The pricing was fair and competitive, the work was great, and the customer service was outstanding!I cannot say enough great things about N.E.N and my experience with them. If I stilled lived in the area, they would be my first go-to repair shop for any need.Thank you so much, N.E.N.!As an added bonus, while you wait, there’s an incredible dive bar just next door.

mi
Review №12

Dropped off my vehicle to Nigel with a serious oil leak at noon. He diagnosed and correctly fixed the problem at a very reasonable price. I also appreciated the fact that he took the time to explain what the issue was without trying to oversell. I woke up the next day and checked my vehicle and it was bone dry. Not a drop of oil in sight. Great customer service, dependable repair and fair pricing. I’ll definitely be supporting N.E.N. And trusting them with needed repairs in the future.

my
Review №13

They have been my car’s doctor for about 10 years. I keep coming back because they are a full service auto shop, like the ones that use to be at the gas stations back in the days. Their customer service is awesome. They have always been honest about the issues of my car. That’s a plus for me because a lot of auto shop take advantage of women who come alone to get their car serviced. As long as this shop is open. I will continue to be a customer.

TE
Review №14

NEN did a great job of repairing my vehicle. I had multiple problems and he corrected every one of them. Awesome automotive repair service.

Ra
Review №15

World Class Service. That is how I would sum up my experience at NEN.I was very impressed with the knowledgeable and skilled auto technicians there. Nigel was very friendly, hospitable and was very straight forward with his diagnosis of the problem I had. He told me exactly the problem, showed me and advised exactly what needed to be replaced. Ive been to other mechanics who would charge me for replacing a part that did not need to be changed. His honesty and vast knowledge, gave me the feeling that I was getting good value for the services rendered. I would definitely recommend this shop if you are looking for top notch auto service in the area.rgds,Ray

pr
Review №16

Knowledge,reasonable pieces and sure honest. Fixed my car lite even though time was late. Thanks them.

Sh
Review №17

The owner is so pleasant and explains the issues youre having with your vehicle in a way you can understand. There were never any surprises, the cost and repairs are what they say it will be. I appreciate you guys!

Sh
Review №18

Awesome experience pure excellence

Pa
Review №19

Had a great experience with Nigel and the crew at NEN. Extremely professional and courteous and worked hard to get our car repaired same day as we were only in Atlanta for a weekend. They stayed a couple of hours past closing time in order to get the job done and kept us updated through the day. Would definitely recommend them!!

Ki
Review №20

They always get me in and out and I never had to fix the same thing twice

Ol
Review №21

Inexperienced apprentice and they complicate your vehicles problem or fault.

Ja
Review №22

Ive been coming here for years. Nigel has great prices and my car is always ready when he says it will be! Hes is very knowledgeable and communicates exactly what your car needs without all the extras

O2
Review №23

Very friendly jamaican own business. He does a excellent job great prices. Ive taken him over 15 cars and he always does a good job.

Un
Review №24

Reliable.. good prices.. great mechanics....

Wi
Review №25

Great service, knowledge staff. Nigel too time out to give me all the details about my repair. I would highly recommend him for all your vehicle repairs and maintenance. Love it love it.

Ka
Review №26

I always bring my vehicles here. They have quality work, but with good pricing. I always recommend to my family and friends.

Ma
Review №27

Nigel is great with his work. He is very nice and knowledgeable. He doesn’t rush jobs and takes his time to answer questions. I spoke to him over the phone a few times regarding a battery issue and he took care of us right away. Highly recommend him and shop.

Kh
Review №28

Mr. Nigel saved the day. We were ready to celebrate my sons birthday and immediately saw that I had a flat tire. I called my technician and he referred me to N.E.N. because his shop had closed earlier that day. Mr. Earl (Eakaan) called Mr. Nigel and they inspected and repaired my tire even though the shop was closed. I received excellent customer service and technicians were were thorough and professional. Best of all we were still able to celebrate and have a great day!!

Ro
Review №29

Moe and Nigel are a set of honest, dependable, hardworking guys that know how to properly pace troubleshooting for maximum quality of work. Their receptionist was top notch and kept me well informed of my repair progress/details. Ill be returning to them for routine maintenance~2004 Chevy CavalierShifter Cable and Drive Belt replaced, Coolant Temperature/Pressure issue troubleshot, PCM dealer reprogramed, and a Transmission Flush all at an incredible price. With a courtesy oil change thrown in for my patience with their work load, I am quite pleased with my experience. Five Stars, guys, youve earned it!

st
Review №30

Nigel is great to work with. He’s very knowledgeable and his prices are very reasonable.

Ma
Review №31

N.E.N Auto does auto repair for my entire family. The only auto repair service I trust, great price, great service.

Jr
Review №32

Excellent customer service, good people to work with. I recommend the shop.

Sh
Review №33

Nigel is extremely knowledgeable about cars. I appreciate the time he takes answering all my questions & explaining why my car needs what it needs. Very trustworthy mechanic, highly recommendable!

Te
Review №34

Great and excellent service. Nigel is the best he is friendly and knowledgable. keeps you informed and carries you along. Wonderful service for all your car needs. I fully recommend 👍

Sa
Review №35

Nigel is one of the best mechanics that I met in a long time. Not only is he the best at what he does he gives, you a price you can not beat and you can’t really said no to him because he so full of charm. I will continue to bring my car here I’m not going no where else. Thanks Mr.Nigel.

Ju
Review №36

Very professional and quick service

Na
Review №37

Great price and great service ... Their mechanics are very knowledgeable.

L
Review №38

Nigel did a fantastic job with my car. He is very friendly and knowledgeable with work. Fantastic Job!

Cl
Review №39

Your car is giving you any problem you could take N.E.N auto one stop for everything

Go
Review №40

Have an excellent experience this morning for the first visit. The manager is very honest and professional.

Fr
Review №41

Great service. Excellent customer service. Have been here multiple times without any complaints!!

Ma
Review №42

Great customer service acoomebdating you as fast they can. Their very insightful and their prices cant be matched.

Do
Review №43

Nigel’s the best at what he does. ⭐️⭐️

Ch
Review №44

Thanks to Nigel and his team at NEN Auto Service. Nigel is responsive and listens not only to our description of the vehicle problem but as a seasoned professional he test the vehicle to ensure the actual problem is repaired and in a timely manner. Thank you Nigel for also keeping me informed as to the status of my car during the repair process, awesome as always. No one wants to pay for those expense services relates to auto care but when its required NEN Auto Service, snellville is definitely the location for your vehicle and your auto maintenance needs.

Ju
Review №45

Great service, Nigel saved me 100 dollars by putting a used tire on my car and was very friendly and informative. A little tricky to find, its behind some other car places, but worth getting to!

Ms
Review №46

Excellent Service in a timely manner

De
Review №47

Great people and great service! He wont charge you an arm and a leg and the work will be done right.

Li
Review №48

Excellent customer service, the Mechanics were very honest, helpful & friendly nobody can beat their prices .

a
Review №49

EXCELLENT CUSTOMER SERVICE!

Pa
Review №50

Price is a little bit higher than most, but they do give dealer services.

Ni
Review №51

Over priced, and I’m better off going to the dealership

ma
Review №52

Great honest work

Ty
Review №53

And thats on period..

Information
12 Photos
53 Comments
4.9 Rating
  • Address:3559 Stone Mountain Hwy, Snellville, GA 30078, United States
  • Site:http://n-e-n-auto-service.edan.io/
  • Phone:+1 404-963-7978
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–3pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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