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Home Masters Termite & Pest Solutions
1260 W Market St #1371, Smithfield, NC 27577, United States
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Home Masters Termite & Pest Solutions

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Sh
Review №1

I recommend home master pest control for all things — these folks are hard-working, professional, thorough and take pride in their work. They will not up sell you and they will give you very honest recommendations. We have been customers for four years strong now and I fully expect us to be customers for life. Truly appreciate their expertise and personal touch. They have my highest recommend for getting rid of mosquitoes, ants, wasps, pests, etc in Raleigh!

al
Review №2

Knowledgeable and careful employees with a professional commitment and work ethic. Excellent results.. Very easy to schedule and always on time. Cant say enough good things

Sa
Review №3

My family and I moved to Smithfield in September and I originally chose this company because it had excellent reviews and came recommended from my new neighbors. My first appointment, the exterminator was over an hour late. I did call the office to ask if they had forgotten about me and the ladies I spoke with were very apologetic and said they would contact the exterminator and find out where he was. Turned out the exterminator said he was stuck in traffic and just never called to let me know. He sprayed the inside of my home but had to come back since it was late and raining outside. The company sent me the bill which I called and said I would pay when the exterminator came back to finished the job. I ended up requesting for a respray of the inside of my home because after the initial first spray, we were still finding bugs in our house. When the exterminator came back for a respray, he asked to use my hose and filled up his can with water (Im assuming to dilute whatever was already in it). The smell after spraying my home was so overpowering that I had to open all my doors and windows (he told me it was due to the essential oils being mixed in with the solution). After leaving, I noticed the surfaces of my brand new kitchen appliances were stained. I attempted to clean them off but my dishwasher was permanently stained by whatever was in the solution that he sprayed. I was also disappointed when I went outside and saw that my porch, doors and windows were still covered in spider webs when this was an included service with what I pay for. I contacted the office inquiring what exactly they put in their spray due to the overpowering odor and stains to my appliances and I asked if there was an alternative because if there was not, I did not want to continue services with them. The person I spoke with told me they would look into it and asked me for pictured proof of the damage to my dishwasher. I texted them photos and received a call later from a seemingly nice gentleman who assured me that they wanted to make it right and send out a professional cleaner or replace the front of my dishwasher if the cleaner could not get the stain out. I was told they would call me back after the new year to set it up with me...I have yet to hear from anyone about this issue. About two weeks ago, I received a phone call saying they were calling about an appointment for tomorrow, (never gave a time)and to call them back to confirm. I never made an appointment, nor did I call back to confirm. The following day, the exterminator showed up to my home while I was out and when I did not answer the door he proceeded to spray the outside of my home without my permission. My neighbors were outside and watched as he then trespassed on my property, let himself into my back gate (which was latched) and when he left, he left the gate open. My neighbor knows I have dogs so when they walked over to close my gate they saw that the latch to my gate was broken. On Monday morning I had a bill sent to me for the exterminator spraying. My husband called the office for an explanation and they told him they would call him back and never did. It has been two weeks and we still have yet to hear from anyone. I wanted to give this company the benefit of the doubt but after all the added up negative experiences and unprofessional impressions they have continued to display I cannot stress enough to TAKE YOUR BUSINESS ELSEWHERE. I would not wish this poor experience on anyone. I feel I have been more than generous and patient for them to not only fix their wrong doings but at the very least call us back.

Wa
Review №4

They earned the 5 star rating for there fast and professional service and lasting results . Great job home masters 👏

No
Review №5

Great services and great people! Highly recommend

He
Review №6

No bugs in sight! Extremely friendly office staff

al
Review №7

We have been so impressed with Homemasters diligence and dedication to tackling our field ant problem. When other companies said we will just have to “deal with it,” Homemasters never gave up.

Sa
Review №8

Never got back time in a timely manner, and after mosquito treatment, still was getting bit up, sent pictures. They never cared to respond

Re
Review №9

I love their Mosquitos, Flea, and Tick services. It gives me peace of mind knowing that my son is protected from the infectious disease that they carry. It also helps with the flea and tick which is beneficial for my dog and it help saves money.

WG
Review №10

Brian I think is the guys name, he is great and knows his stuff. I cant say how company is, but he is great. If you have an issue this guy can fix it for you, he even ordered special stuff to get rid of my carpenter ants and came back. You cant get better service than that.

tr
Review №11

The office staff have always handled my calls promptly and courteously. They have addressed my issues quickly. It is a pleasure dealing with this company!

Ge
Review №12

Very kind and professional people and service.

Ra
Review №13

Great Service! Very detailed and very competively priced!

Ro
Review №14

The team at Home Masters was very professional from the time I made the appointment all the way through to completion. I definitely recommend them.

B
Review №15

Michael the owner is a very personable and professional individual, he personally called me and took care of the issue and made everything right. He is a top notch example of turning a bad situation into a good experience.

Sh
Review №16

Ms. Tracy and everyone are very helpful getting things set up.

cj
Review №17

The Best and most professional company I have used. Thanks for your service guys

Ta
Review №18

Good people here

Pa
Review №19

Great service!

Br
Review №20

I work there

La
Review №21

Excellent customer

Jo
Review №22

Awesome staff!!

Information
3 Photos
22 Comments
4.7 Rating
  • Address:1260 W Market St #1371, Smithfield, NC 27577, United States
  • Site:http://homemasterspest.com/
  • Phone:+1 919-938-4575
Categories
  • Pest control service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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