They took care of me, my dodge ram camshaft and rocker arm took a dump. My truck was ticking when I dropped it off and they got me all fixed up for very competitive rate! It was as quite as when I drove it off the dealers Lott. Thanks for the great service. They keep me informed through the entire repair, communicated effectively and workmanship was great as expected. 5 stars...
They did a water pump for me. Excellent service. Great price, and super nice.
I initially used Craig’s to have my alternator replaced earlier this year. They did take longer to finish than I was initially quoted, but they did a good job overall and I’ve had no problems with the alternator since (it’s been 5 months). I then had an issue with my AC compressor where it was not working for a few weeks, then it came on and was running... afraid I would mess it up further, I didn’t want to run it until I had the issue assessed. The next day after dropping it off, they called and said they couldn’t find any issues with it at all... I was very pleasantly surprised when I went to pick it up, and they didn’t charge me anything!! I was expecting at least a diagnostic fee. I would definitely recommend Craig’s, and I’ll be using them if I have any other problems with my vehicle.
Craig put a new exhaust system on my sons 1999 Silverado. He did a fantastic job and delivered exactly what we wanted. I highly recommend his shop for exhaust and all other mechanical needs. Great place to hang out and chat for a few as well.
Too busy to get to me for several days. Also, my past experience was to go unassisted for five minutes or so while several employees stood behind the desk looking at me in a scene that could have come from the movie Deliverance. Lucky to get out alive I guess. You never know.
Rarely does anyone comment on my hair, unless I go to Tiffanie at Bella Style. Great service and always a very stylish cut.
Did what they said at the price they said and completed it in the time they said. Been a couple of months and A/C is still ice cold. Plus the lady in the front was real nice and updated me throughout repair.
Man these guys had answers to my problem and was able to solve at a professional level.
I first went to see Craig when he was on Fremaux many years ago (2003). He did amazing work and gave me a super fair price then. I went back to him recently (2019) and he was just the same. Great work and great price. Its so hard to find an reliable mechanic, but Craig is the best. He doesnt do unneeded repairs and is honest about the work performed.
Brought a 1999 dodge dakota up there for some exhaust issues dude basically told me i dont have a catalytic converter so i went and picked up my truck and brought it home i get under the truck the other day and still have one the dude was trying to sell me one to replace it and told me that my truck wasnt allowed to be fixed if i didnt do so by any automotive shop at that i called and offered to bring the truck back up there to show him my cat converter he declined any buisness i was offering
Do good honest work an honest price .. thanxs Craig.....
Outstanding service I was traveling through area when I had a suspension failure the local Ford dealer told me they could not help me a local recomeded I go to Craigs . When I called he told me to come right over even though he was booked up he took my vehicle ( Ford F550) in found the problem & repaired it all in less then 2 hr .he saved my trip even though I was from out of state knowing that I probably would never be in the area again
My Husband brought his vehicle in for repair after receiving an outrageous estimate at Firestone.We Love the Honesty and Quality of service ❣️ You receive here.Very Happy Thank you So much ⭐⭐⭐⭐⭐
Honest, fast, reliable.
Good service
Always speedy and friendly service. Theyve been my go to place for every vehicle I own. I highly recommend them.
I brought my truck in with an AC issue that no one seemed to be able to fix. Craig’s shop found the leak and had me back up and out the door the same day at a very reasonable price.Thanks for the great service!I highly recommend!
Great shop, friendly staff, and fast work. Was down on vacation and had a muffler issue, Craig gave me a reasonable quote, and was able to squeeze me in his busy schedule to help me out. Highly recommend this place!
Treats people like they are all poorly educated and hes just the best. speaks down to people in the most disrespectful manner would never recommend anyone unless you personally know the owner he doesnt want your business.
Loved this place had my car done in one day staff is super nice
Couldnt be happier.. Craigs found and finished the repair work on my jeep faster than expected.. fast, friendly and honest..
Friendly and fast. Craig replaced my engine, radiator and water pump and belt so fast. I had my vehicle in less than two weeks and that was even during Christmas and New Years holidays!
We were in a pretty dire situation and Craig got my truck in got it fixed just a few minutes. He is very professional and a very nice person. Two other shops just brushed off and told I would just have to wait. After that he wasnt going to charge me. I paid anyway. If dont use him you are passing up great guy and mechanic
Thank you for fixing our truck. It is running great! Will be bringing you another car to fix soon.
I TOOK MY CAR TO GET MY EXHAUST FIXED AND HE STOLE MY CATALYTIC CONVERTER!!!!!! NEVER LET HIM KEEP UR CONVERTERS GUYS THERE WORTH ALOT OF MONEY NEVER LET HIM KEEP UR CONVERTERS HE SELLS THEM FOR CASH AND LIES TO HIS COSTOMERS SAYING THERE A CORE KEEP UR CONVERTERS AND SELL THEM TO A SCRAP YARD!!!!
They never called back to let me know when to come in
My daughter put diesel in her car by mistake. I spoke with Craig first and had the car towed to his garage. He normally closes at 5pm but he stayed until 6pm to drain all the diesel fuel out. He kept the car overnight to drain the entire fuel system. He told my wife to bring a can of gas in the morning. My wife and daughter showed up at 9am and the car was fixed and ready to go. She went to put gas in the car and Craig told her no need, he put high-test in and recommended we do the same for the next few tanks. The amount of money he requested didnt even cover his labor. As my daughter drove away she realized he had put over a half tank of gas in her car. I would be embarrassed to tell you what he charged, but it barely covered the cost of the gas. You just dont find this kind of work ethic theses days. I have always done my own car maintenance because I just never found a mechanic I could trust, but I found one now. I have also never recommended a mechanic before, but I am now. Thanks Craig, youve restored my faith in professional mechanics, you are truly a professional, thanks.
Great prices and mechanic is very knowledgeable. Will definitely return.
Good service & price. Had new catalytic converter put on and my service engine soon light has stayed off since codes were cleared. Thank you.
Worst place to ever come in Louisiana for car repair s hes rasist and he will steal ur old car parts to sell to other people never give him ur catalytic converters there is gold inside of them!!!
I have used Craigs Automotive for over 20 years for all my Automotive repairs. I have always received the best service and in a timely and with a fair cost. I would most highly recommend Craigs Automotive for any and all automotive repairs.
Brought my truck here to get a price on a muffler instead they drove my truck in and they installed it right away I love it this will be my new place.Thank you y’all made my day
The worst customer service I’ve ever dealt with. They said that the labor was $345 and I agreed to pay it right when I was going to pay Craig came and started to curse, threatened me and kicked me out of his shop. I’ve never been disrespected like this before. I wouldn’t recommend this shop to anyone. Both the receptionist and Craig were treating me with no respect. I took my business else where.
They are amazing. My car broke down on i 10 they worked fast to get me back on my trip and did the job for less than every other place nearby 5 stars great service.
Bad Coustmer service They don’t know any thing about this business.I don’t advise nobody to try them !Go to any different shop better then this location
Horrible! Craig and his wife (the receptionist) both have the nastiest attitudes. They lie so much, both of them are just completely money hungry. They charged me $85 for a diagnostic test when I came for an alignment. Did not ask me at all. They were very rude and made me feel like I wasnt anything but another dollar. The cursed me out when I told them it was ridiculous to charge me for something I didnt ask for. Oh and they never even did the alignment at that!!! I wouldnt recommend them to the person I dislike the most. Just very ugly and mast people!
Great service and prices
My Daughters car broke down in Slidell, on a trip from Florida to Baton Rouge. The Service Craig had was professional, reasonably priced and very friendly. If I lived in the area I would definitely have all my car service done there. I know the reviews people usually only take the time to put in are when they are dissatisfied. so I am here to give a 5 star rating to Craigs Automotive.
Craig and his shop = complete garbagePiss poor customer service. 100% Dishonest! Out $200 bucks and no resolution. No refund No help EXTREMELY RUDE!Do yourself a favor and GO ANYWHERE else. 7/25/2017
An honest and knowledgeable mechanic. What else can you ask for? ...
Go Elswhere! Sad to say Craigs has taken the low road with his service. We are long time customers - few times there were problems, he stepped up to correct them. BUT, no longer. Took car in for preventative maintenance, came home with nothing but problems - call him and his words were we are not responsible for other issues & he wanted us to bring it in for more work as well. We took it elsewhere: loose wires & vacuum hoses & had NOT done the alignment we paid for, the additional work he deemed necessary was not needed either.
Worst shop ever !!Him and his wife both have the nastiest attitudes. This man is very racist and I would advise everyone to stay away from this place
He charged me 375 but did Not fix what was wrong. Told me to stop bothering him about itNow he wont even accept a certified letter. I got cheated
Craig has NO customer service/resolution skills whatsoever!!! Hes very unprofessional, extremely rude and very demeaning!!!! He needs to take a class on customer service etiquette. He has no employees, but Im not surprised, now I see why. Please do not solicit this business, hes not WORTHY of your dollars!!! Find a location that will value you as a customer and knows how to resolve a problem without storming out of his office like a two year old. TOTALLY DIS-SATISIFIED CUSTOMER AND WILL NEVER REVISIT THIS BUSINESS AGAIN!!!! PLEASE BEWARE!
I had an horrible customer service experience with Craig!
Wouldnt recommend to anybody.guy told me over the phone he could do exhaust work for me.drove 45 minutes to get it done and when showed up he refused to do what he said he would bc I wanted to wait there while he worked on my car.he got crazy with me and said he was doing me a favor and I was PRESSURING him to work on my carThat was the owner of the shop btw.i wasted two hours of my day waiting for him to show up just for him to refuse a 30 minute $120 dollar exhaust job.went to aces muffler instead and got it done for $100
Amazing service, will be coming back again
Highly recommended mechanic, honest and affordable.
Good prices and Quality work
Always honest & quick!