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USAgencies Insurance
1531 Gause Blvd, Slidell, LA 70458, United States
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USAgencies Insurance

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Ko
Review №1

Mr. Arnold was great, he went above and beyond to get me insurance. He was very patient and he got my payments low. So if you looking for a agent that cares go see Mr. Arnold at the Slidell us agencies

Tr
Review №2

I’ve renewed my car insurance twice with Mr. Arnold Frederick’s, both times were great experiences! Mr. Arnold is so welcoming, talking to him makes me feel like I’m talking to a friend or family member. He is very professional and personable. His customer service skills are above excellent.

Du
Review №3

Very helpful customer service. Excellent rate. This is the least I have ever paid for auto insurance. Mr. Arnold shopped around to get the best rate and coverage for me I am very appreciative for his patience and knowledge.

Mi
Review №4

In and out quickly, they know me by name! Great communication and this office gets me the best deal on insurance! Ms. Brandi and Mr. Arnold are a pleasure to do business with!

si
Review №5

I was amazed at how affordable I was able to get my car insurance! I’m now paying $100 less than what I was with GoAuto!! Also Mr.Arnold was very professional and had a great personality. I’m still in disbelief at how much cheaper he was able to get me insurance for. I’m literally telling all my friends about him lol im happy I came here before going pay GoAuto $300

El
Review №6

I would like to thank Arnold at the Slidell store he was very professional and courtesy with my wife and I. He gave us a real good quote on my renewal. Hes a good asset to the company Thank You my brother and 🍻🍻🍻😀😀😀

Va
Review №7

Oh how I love Mr. Arnold Frederick spirit. I, Valerie Collins, did a quote over the phone with him concerning insurance for my sons vehicle. I truly enjoyed talking with Mr. Frederick and were highly moved by his spirit. I would recommend anyone who needs insurance to call him. DONT HESITATE! in conclusion, Mr. Arnold Frederick receives A Honor Roll from me. Thank you so much for SUPERIOR customer service.

Ja
Review №8

I shopped around for hours seeking quotes and looking for the best possible deal. One insurance company had a quote that was so appealing that I had them lock it into the system, ready for me to pay. Right as I was about to commit I received a call from US Agencies. At this point I was fed up with the insanely overpriced quotes that I was receiving. The insurance corporations with the false advertisement that claimed low prices were sometimes double, and almost triple, of what I am paying now. I am highly pleased and grateful for this organization which provides insurance for my vehichle.

Am
Review №9

Mr.Arnold Frdericks is the best he gave me great customer service & made me feel like family as well as a valued customer Usagencies will forever have my business! Thank you Arnold!

Jo
Review №10

Mrs. Brandi was outstanding. Took time and checked out several companies to save me money for my renewal I was extremely pleased. She was extremely courteous and polite and told me last time when it came closer to renewal to come on in so I was very pleased that I did. I dealt with Mr. Arnold a few weeks ago when I had to get my name changed on my policy he was very courteous and willing to help as well. I would recommend them to anyone. I will be back in the future to see them!!!

Bi
Review №11

Arnold Fredericks is a gem at the Slidell, LA office. He was so helpful and a very nice man to work with. Thank you, Arnold!

Se
Review №12

Ive been in quite a few times now and Ive have found the staff there to be very knowledgeable and helpful. Both have pleasant personalities and are professional. And they make sure to remind me more than once about important things I need to know. I would recommend them to anyone looking for car insurance.

Dw
Review №13

Went to 1531 Gause Blvd in Slidell and everything was so quick. Mr Arnold was awesome help with all my questions and even shared some great things with me . My the hassle of getting insurance fun and fast. If I could I would definitely rate with more stars. Looking for insurance this is the place to go

mr
Review №14

I recently had a pleasant experience with Mr. Arnold, not only is he very friendly but knowledgeable about the products, but he ensures that you get the best possible rates. Mr. Arnold remains very positive and professional in such a busy office. Because of his great customer service, I will definitely be recommending this location to family and friends.

De
Review №15

Really nice and helpful. Even stayed over the closing time to help me very informative and polite. I love this insurance company wouldn’t go to anyone elsen

Am
Review №16

Met with Arnold at US Agencies recently. I’ve never had a more pleasant and easy experience. He was extremely knowledgeable, knew what he needed to do and the information I needed to save me money. Got me a much better deal than I few other places I had tried. Would recommend Arnold to anyone in the future.

Se
Review №17

I spoke with an insurance agent by the name of Arnold, he said he was from Slidell. He was a really nice guy over the phone, and he stayed late that afternoon after closing just to give me a quote. Cool guy all around! I appreciated his help.

Ch
Review №18

Mr. Arnold and Brandi are top notch!!! Excellent customer service and incredibly fair prices... I would highly recommend their business!!!

An
Review №19

Mrs. Brandi is always so helpful and respectful. She really cares about her customers. I always look forward to going in USagencies to see her. It’s not often you look forward to paying bills. She always makes me feel welcome.

St
Review №20

Im pleased to say that USAgencies Insurance in Slidell, was so considerate to stay open past 3:00 PM to write us insurance. A shout out to Mrs. Brandi for staying late for us we appreciate you so much!!! Im sure the lady ahead of us was just as pleased!! You are #1.

Ta
Review №21

I called in 12/3/2018 to renew my insurance and was transferred three times. The last transfer was to the Louisiana office where I received the best customer service for 2018. I spoke with Arnold Fredrericks and he was amazing. His personality and customer service was A-1. He eagerly answered all of my questions and went above and beyond to assist me. I highly recommend this office. I really appreciate great customer service. Its very rare these days.

Ga
Review №22

I went into Usagencies to get an auto policy. A lady named Mrs. Brandi helped me. She was very professional and took the time to answer my questions. I felt like she really cared. She is a very pleasant person. She also saved me $52 dollars a month. I highly recommend Mrs. Brandi

Br
Review №23

Great service! Every time I come in Brandi is ready to help and makes it her business to make sure I leave out happy and satisfied.

ja
Review №24

Great customer service, very professional and gets the job done.

El
Review №25

I really love the way Brandi go out oo her way to help you find a really good quote for your insurance. She really searches the web for. Thats why I rather her over Arnold because he gives you what ever comes up he has been that way since I been with you all. Very goooood job Brandi😀😀😀😀😀😃😃

Vi
Review №26

Brandi is the best customer service ever! I love this location for the complete customer service.

An
Review №27

Brandi is the best example of customer service I’ve ever received! She made starting my policy a breeze and was the sweetest woman ever!!! I recommend Brandi Melendez to anyone who needs insurance!!

RA
Review №28

As soon as I met Ms.Brandi I made Slidell USAgencies my home to go car insurance company. I dont care what part of town or city I am in at the moment. I make sure to go out my way to come to see her to get the best service possible.

Br
Review №29

There is a woman there named Brandi last name starts with a M. She is very kind and helped me through my frustration of trying to buy a new car! she is great. I recommend this place to anyone!

Ji
Review №30

Price was cheap. Other than that been nothing but problems. Been lied to been told misinformation. For instance when renewing your policy I will ask if I can keep same due date due to me paying all my bills at once. They say yes no problem when the payment comes its 6 days earlier so I therefore go to pay it late and get flags on my license. They also forget to put my sr22 on the Policy which causes me to have to take off work and go to dmv. My payments have also doubled because of the things mentioned above. Also was told when my car broke that I could just cancel insurance no repercussions. Another lie. Which again made me take off and go to dmv. I do not recommend at all I will cancel as soon as sr22 is over.

Ma
Review №31

I would to say Mrs Brandi at us agencies in slidell la .was really helpful and nice and she knows how to make u smile .I would recommend her any day and already .Mary

Re
Review №32

Arnold is the best I been going here for years and I wouldnt go anywhere else because of him

DF
Review №33

Great service Brandi rocks and gives you literally the cheapest price in La.....

Fr
Review №34

Great place to buy auto insurance

dj
Review №35

Very good attention and good service thank you Brandi

Ta
Review №36

U.s. agency is a wonderful insurance company Ive been with them for a long time I like them very much.

Al
Review №37

I have the best insurance man out here n slidell. Mr. Arnold Fredericks, not only loves to take my money, 💵💰😃😉 But he is the most friendly guy. Always n a happy mood, always so eager to help me with any questions r concerns. He keeps me in check. About my payments when life overwhelmes me n i forget. He will call me n let me know about my upcoming payment. So helpful, caring, patient, friendly.. This company needs you mr arnold more than they know.now if u get a bonus from this post. I want 10%...💵😃 THANKS For ALWAYS BEING THERE WHEN I NEED U. U R THE GREATEST. LET BRANDI KNOW, SHE WILL BE MISSED. U BOTH MADE SUCH A GREAT TEAM. BUT NOW U ON IR OWN N STILL. U ARE GREAT AT IT.Thanks for all ur help,Alicia Brion

Cr
Review №38

I absolutely love Mr Fredericks!! He is why I have my insurance with USAgencies

Ti
Review №39

Arnold is the best insurance agent ever

St
Review №40

The agent in the office, Arnold Fredricks is the most rude, disrespectful, and unhelpful agent I have ever encounter. After first denying there were any discrepancies, and continued rude comments before actually looking into the problem, he realized that there was indeed a discrepancy. Even after identifying the there was a problem on his end, he refused to contact the DMV to rectify the mistake saying he was not tying up his phone line to take care of this. He went on to deny services or offer assistance on a mistake that was made on the companys end, not the customers. When asked when I could come back to see if the problem was fixed, he said that he would call me, dont come back until he did.Please beware of this agency, as if this is normal practice, how can one ever know their matters are properly taken care of? He was obnoxious, belligerent, and condescending, and a host of other adjectives. His lack of professionalism and failure to provide even moderate customer service has been lost on this agent. He has lost a customer for life.I have never received such unacceptable service in my life. I have contacted the parent office, filed a formal complaint, and I am in the process of finalizing a formal complaint with the Better Business Bureau. Additionally, I have contacted the Department of Motor Vehicles of Louisiana and they will be opening full investigation into this matter. After several attempts to contact him to find out the status, he has refused to give any feedback or further assistance.

Ch
Review №41

I have chosen one star because I did not have an option to choose -0-. Arnold Fredrick/s who presented himself as the manager is a very poor representative for the face of US Agencies Insurance. I had the unfortunate opportunity of encounter with this man who, immediately after introducing myself, began to impose endless rants of be-littling, unprofessional conversation to me, (of which I did not witness from interactions with other patrons who were not Brown people. I was sent around in circles without resolve and then told by Mr. Arnold that he was not going to tie up his line in his office trying to call the carrier and that I had to move from his desk while he assisted other customers (as if I was not a customer). I did not, however, engage in back and forth rhetoric because it was apparent to me that he wanted to bate me into a confrontation with him so that he could label me as an angry Black woman. I attempted to file a formal complaint with the regional office. I have been told that my information will be given to the supervisor, I wait their call..

To
Review №42

Every time I go in, He is on the phone helping customers.While 3 people sat waiting to get insurance in the office... He said I have to do so many phone calls to meet his quota... We just sit while he answers call after call!!

sh
Review №43

I have been a customer of US Agencies for a long time. Arnold has handled my account since I have been in Slidell and has been an absolute pleasure. My husband and I would not like to deal with anyone else.

Fr
Review №44

Awesome insurance agency

ol
Review №45

Everyone is rude !! Waited 45 minutes to pay my bill .. Not professional at all !!

La
Review №46

Judgmental people work here

Pe
Review №47

Female clerk not friendly

Information
6 Photos
47 Comments
4.3 Rating
  • Address:1531 Gause Blvd, Slidell, LA 70458, United States
  • Site:http://usagencies.com/office-locator/slidell-car-insurance-70458-la/?utm_source=google&utm_medium=yext&utm_content=ULASL2
  • Phone:+1 985-200-3909
Categories
  • Auto insurance agency
  • Insurance agency
  • Tax preparation
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:9am–6pm
Service options
  • On-site services:Yes
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