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Randys Auto
204 Madison Ave, Skowhegan, ME 04976, United States
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Randys Auto

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Br
Review №1

While driving back from a canoe trip, my friends car died. Fortunately, we happened to be right next to Randys when it happened. It was quickly diagnosed as an alternator problem and a replacement was obtained and installed for a very fair price. Amazingly, this all took place in less time than it takes to get dinner at a nice restaurant. If I lived closer, Id take my car there regularly!

ma
Review №2

Mike was awesome!! Did a great job on the alignment on my 78 trans am. He noticed it had a rough idle and slight hesitation. He said he couldnt let it leave his shop like that so he did a quick adjustment and it runs awesome.Thanks Mike. I appreciate the excellent care and service you gave my car. I do a lot of my own work but I will definitely be back if there is something I cant do or have trouble with!

mi
Review №3

Randys is the place to get good honest advice. I also got a great deal on a couple of interstate batteries. Mike is very knowledgeable.

JE
Review №4

Here again! Always exceptional service. Thanks for saving the day, my car and pocket book Mike! My families done business & I will continue doing business. I drove 2hrs cause you cant get this kind of service just anywhere.l you can trust.

An
Review №5

I used Randy’s Auto years ago and was very satisfied. I moved and recently returned to Norridgewock, Maine and was in need of auto repair for my truck two times so I called Randys auto again and spoke with Randy’s son Mike who now runs the business. I was alittle nervous as I didn’t know Mike but his dad taught him well as their customer service is top notch, they explained everything before and after service, their prices are extremely fair and they NEVER take advantage of there customers. I can’t say enough about a family run business run the way all businesses should be run...with the customer in mind.I will worn you if you need work done call right away as they are so busy as they are the go to for residents of the area and beyond.Ty Mike and the staff at Randy’s Auto for another positive experience!!!!

Ma
Review №6

Always great. Mike and his team are excellent.

Tr
Review №7

My husband and I brought our truck in with an emergency brake problem and they took care of our truck within a few hours and for a decent price. Everyone there was super professional and easy to talk to. This is now the only place in skowhegan well bring our vehicles.

Cl
Review №8

Mike is great had an issue called him up he contacted people who are supposed to pay for repair and everything only thing I did was go pick up my vehicle.Awesome customer service and shop.

St
Review №9

BEST IN TOWN !

Ca
Review №10

Not the first time and wont be the last time. Very straight forward and to the point. Simple fast transactions. If your car will be there for a short enough time that you dont want to have someone pick you up, they have a nice comfy couch and chairs with a tv to watch. Never had a problem here.

Vi
Review №11

Great work been with them since 2002

Je
Review №12

The crew here did an excellent job of aligning my Subaru Outback. After a botched job by Skowhegan VIP, I am very impressed with Randys crew and the work they do. Moral of the story, dont go to a tire sales place for an alignment, go to a real garage! Thanks a million for straightening up my vehicle guys!!!

Mi
Review №13

They did a great job and it was affordable. Definitely coming back

Ma
Review №14

Super professional, super helpful. I had a small issue with my front bumper and they were able to work it out in no time. If I needed to, I would come here again.

C.
Review №15

Honest and really good shop. We will bring are vehicles back

Cl
Review №16

Always happy with the services provided. Friendly and Knowledgeable.

He
Review №17

Had work done on my car, Excellent customer service!! We have all ways trusted Randys with our cars. This is the first time we have had body work done, and they did a great job. The car looks really good. Nice garage, would recommend them for all car issues!!

cl
Review №18

They always leave me happy

An
Review №19

Great team and the best service in the whole State of Maine!

br
Review №20

Ive been dealing with Mike at the shop for years, great guy and great work. The employees there know what theyre doing and the prices are fair.

Br
Review №21

I had an appointment for them to do my tie rods, coil springs and windshield. They asked me to drop it off Friday morning and that it would be done Monday. I drove by Sunday and my car didn’t move at all, they did no work on my car Friday meaning I dropped it off for nothing. I called them today asking if it would be done. They said everything but the windshield would be and I was fine with that. A couple hours later they called and told me that they ordered the wrong parts so they weren’t doing any work on my car after they had it for 4 days. I called American Glass to get my windshield done and they told me they ordered the windshield Monday morning and it wouldn’t be in until Wednesday even though Randy’s told me they would have it done Tuesday which wouldn’t even happened since American Glass couldn’t even get it until after then. If you want to waste your time you can go here aside from that I wouldn’t

Pa
Review №22

Good service. Good people!

St
Review №23

Convenient location, Friendly staff

De
Review №24

Knowledgable.great employees

To
Review №25

IGNORE ALL THE GOOD REVIEWS WRITTEN BY ‘FRIENDS’Worst customer service, ever.I had an appointment for simply oil change and alignment. Everyone in the garage was hanging out at the desk, eating and telling crude jokes and ignoring customers. It took FORTY MINUTES for them to bring my car in, then another hour for them to do terrible work on my car. The desk people are nasty, unprofessional, and shouldn’t have the job if they hate people so much.Also, their dog was jumping all over me during my wait. I am allergic to dogs.I can see I’m not the only one experiencing this. If you are like me, and have to drive almost an hour to get to town, making these appointments means it is very important to have the work done on time.Rude, dishonest, and bad mechanics.Update: “alignment” was not actually done. Less then a month later, I took the car to another place and found that no work had been done, and the alignment was completely off, ruining my tires.

Pa
Review №26

Randys always does excellent work at reasonable prices!

Ca
Review №27

My car just died yesterday while I was in Skowhegan. It was snowing like crazy and I live an hour away. These people towed me to the garage, got me right in and back on the road. They were friendly, prompt and very reasonably priced. I was a first time customer and I will return as I feel confident leaving my vehicle in their capable hands. Thank you so much!😊.

Ka
Review №28

I needed some body work done to my car and they did a fantastic job. You can’t even tell I had body work done. I would definitely recommend them to anyone who needs body work done to their vehicles but also to get general service done as well.

Jo
Review №29

Fair prices good work

Mi
Review №30

The staff is friendly and helpful very knowledgeable and upfront. I am there to often but always quality work and leave satisfied. Would and have recommended this business for auto needs.

Da
Review №31

Randys is great! The only place I take my vehicles for service. Always quality work I can rely on at prices that cant be beat!

K
Review №32

Been using them for years for my personal and work vehicles for all out of warrantee repairs. Generally quick turnaround, and they understand and respect that my work vehicles are my livelihood. Used other shops (many years ago) that would tie up my vehicles for days. Never had a situation where I thought I had been treated unfairly with the bill either.

Sa
Review №33

Great service. Compassionate and giving of their time and talent. I had to travel on short notice and needed front brake pads installed. He squeeze the repair in at days end. Huge Thank You for keeping me safe!!!

JJ
Review №34

For a place that has 4.5 stars I would think that this place would have high quality customer service, but I did not have this experience. When Randy had a check to get my car fixed for over a week and didnt have the courtesy to call me to at least make an appointment. I had called him and he told me he couldnt get me in for a while with already waiting 3 weeks I have to take time off of work because my car isnt able to drive 600+ miles a week. Not very impressed now Im out that money with him not returning it and without a car to support my family.

Jo
Review №35

Great place

Mo
Review №36

Great service! Great staff! Fixed what needed to be fixed in a timely manner. Will go back for any other car issues!

Pa
Review №37

Asked for a grease job and check transmission but got an oil change. Not sure about the grease job.

Ma
Review №38

Decent people to deal with. No BS. Best place around to get your s@#! Fixed right.

Jo
Review №39

Great body work, great prices, and friendly staff.

Ch
Review №40

Every appointment made takes more than an hour for them to even get to your vehicle because they’re all sitting around snacking or fidgeting on their phones. My last visit took nearly two hours after our appointment time for them to get to the car and then took another two hours for the work to be done. This time I had an inspection appointment made, which would only take 20-40 minutes tops to even do, and once again they’re sitting around eating 15 minutes later without saying a word to me. If you have a ‘lunch break’, don’t schedule appointments during it and then expect people to wait around all day. If you ask about the time being taken, they either ignore you, or laugh at you which is really unprofessional and rude. Never wasting my time with them again.

Mi
Review №41

Randys Auto is the Best Of The Best. Superior repairs, honors his work with no questions, Excellent customer service! Extremely professional and 100% honest.Randy Bruce works very hard providing second to none customer service in conjunction with his wife Vanessa and his son.I STRONGLY recommend Randys Auto for all of your maintence and up keep.

S
Review №42

These guys are the real deal. I went elsewhere for a cheaper repair which ended up not cheap at all because after failure after failure, and my car being in an out of the shop, I had to take my car back to Randys in desperation. Randys did an amazing job, fixed my car once and for all, and it has been running great ever since. I will never go anywhere else.

Sa
Review №43

I’m going to Randy’s from now on! Thank you Mike, Stella the Boston terrier, my mechanic, and the woman who works there!

Na
Review №44

I give Randys Auto 5 Stars, they have gone above and beyond for me. Best service Ive ever had.

De
Review №45

Save me money from the first estimate on body work to the jeep. Done on time, clean, and looks great.

Ja
Review №46

Got me in fast and dry reasonable prices!

Ke
Review №47

They use to be good but have gone down hill

He
Review №48

Always amazing service and always very friendly!!

Ch
Review №49

These guys are always sac ng our bacon - they get the job done and watch out for our pocketbook Everytime.

Pa
Review №50

Never had a bad experience! Easy to deal with, professional work at a price that wont leave a hole burning through your wallet.

Ch
Review №51

Great service great workand price

Ma
Review №52

They are fantastic! My family was on vacation and had a problem with the breaks on our truck. We needed to get it fixed to drive home. After calling 8+ garages in the area we finally called Randys!Not only could they get us in asap, but they did an amazing job for a great price! They were courtious, quick, reliable, and efficient. Thank you again, we wish you were closer to Scarborough, wed use you all the time!

Br
Review №53

The hardworking staff at Randys Auto always finds a way to treat us right. Weve taken our last 3 family vehicles to Randys, and hes never overcharged and our vehicles have always been driven away improved. Thanks for the quality work and honesty guys. Its really appreciated.

St
Review №54

Very courteous and friendly

Pe
Review №55

This place is the best! They do great work!

Al
Review №56

Had my rear end worked on, took 3 rebuilds and still isnt 100%, i paid twice for it, they went good for the cost the last time, the last time they replaced the housing with a used one because the old one leaked at the perches, sent me home with a damaged and leaking brake line on it, and left old cruddy fluid in the rear brake system, when sealing the rear pumpkin cover, they didnt verify for leaks and now the cover is leaking, I will never have work done here again, quality of work is aweful

Oz
Review №57

Nice place overall

Al
Review №58

Junk! Had them do my exhaust like 1 year ago and finally got around to getting it done right. The welds they did look awful and the pipes they bent for my exhaust exit don’t even line up with my cars exits on the bumper. Also, they cut a small piece of bumper so the exhaust wouldn’t melt it. Poor quality work and over priced. 👎🏻

Ja
Review №59

Great group of people that help with any needs

Pa
Review №60

Pretty mediocre, bordering on bad experience. I took our Nissan Sentra over for inspection and here was the experience.The staff was apathetic to the point of seeming annoyed with my presence.They told me I needed 2 things to pass inspection - Rear struts and Tires.On the struts, they wanted to charge $560 for rear strut replacements. $140 in parts and an hour at most of labor. They wanted $560.My tires were really nice run-flats that still had plenty of tread and life left in them. They were fine. But they wouldnt pass my car unless I put something new on the car. I knew they were going to replace my good tires with junk, too, so I asked to keep the run-flats after they switched the tires. They said theyd put them in the trunk, and when I got home, of course they werent there. They kept the good tires and put on the worst pair of Falken tires. Which later caused us to get into the only fender-bender weve ever had.So, in order to pass inspection, I had to take great tires off the car that still had a good amount of tread, and put on some terrible Falken tires. And thats what constitutes safe - and allowed me to pass inspection.All in all, they just wanted to soak me before theyd pass me. The inspection racket is just another chance for shops like this to milk the consumer.

NA
Review №61

Honest and affordable, its cray cray

Je
Review №62

Best place to get fluid film on your vehicle.

To
Review №63

High quality garage at a good price. Always treats me very well.

Ki
Review №64

Took way too long to repair grill due to parts continued to be incorrect. Headlight was repaired.... two days later the bulb blew an light has more condensation than it did before I brought it in. It was a whole month trying to get everything fixed. They were apologetic.

St
Review №65

Great eepair shop

Da
Review №66

Top of line here! They will fix anything you got!

Ju
Review №67

They are a good place for getting your auto fixed

Th
Review №68

Great repairs and Service .Great people👍🏼

Ro
Review №69

Very nice people there

Pa
Review №70

Very polite, and found my problem and fixed it quickly.

Rh
Review №71

Always treat us great

mi
Review №72

Solid car care with good turn around times.

To
Review №73

Fast, honest goos sevice

Da
Review №74

Good service

Be
Review №75

They do a good job experience guys they always fix the problem what I do and dont do great paint work awesome Auto Body

Da
Review №76

I bring all my vehicles here ... They have fixed my car for several years.

T
Review №77

Best repair shop in the area

Ge
Review №78

Quality work,very busy

Mi
Review №79

A + service

Ta
Review №80

Went in for an inspection sticker expecting it to be an hour or more but it was done in less than a 1/2 hour

Jo
Review №81

Clean waiting area & bathroom.

Information
8 Photos
81 Comments
4.4 Rating
  • Address:204 Madison Ave, Skowhegan, ME 04976, United States
  • Phone:+1 207-474-7580
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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