Michelle Strange is our agent. Brian Spears, the front desk person, all personnel are REAL PEOPLE!! Genuinely caring. We enjoy seeing you all each visit. Thank you for all the services you all provide so professionally.
Where do I start... we were running out of options and disgusted with our current insurance company.. prices went up, service went down.. we reached out to Spears insurance and we’re introduced to Michelle..I’m hard to impress and please and I’m sure I tried her patience, but she stool it out and was able to save us a lot of money not only on car insurance but on our home also. I give Spears credit for hiring outstanding associates, no I give Michelle a grade A+ for being someone other than my wife who could understand me. She’s prompt, professional, and treats us like we matter!! When someone goes above and beyond to make my life easy and takes care of my wife and home they need to be recognized!! Thanks Spears insurance.. we hope to be long time customers!!
Great service as far as being there when needed . But Rates are through the roof if you stay with them over 10 yrs like I have with minimal reports or wrecks. In 10years I had 2 Deer hit me and a Winidshield replaced. Rates finally got so high Im getting quotes elsewhere a lot cheaper and better coverage
We have been policyholders with the Brian Spears Agency for 5 years. Tamara Hall immediately won me over when I called the office with some basic questions when I was shopping for insurance. One of our main goals was to get set up with a local agent where we could get personalized service, when the time comes. Up until this year we had no claims - but then we did. Although we had some serious issues with the insurance company who held our policy, Brian Spears and his team advocated for us and made sure we were taken care of. I really appreciated the extra effort that they took to make sure our house was put back together, that is was a safe environment for us to live in, and that it was covered by our insurance. Brian personally spoke with me on the phone and helped me understand what my rights were as a policyholder and got me in touch with the right people who pushed the issues we were having to the highest level and we were able to get most everything we were requesting. We highly recommend them :)
Michelle was the one that helped me today and she was absolutely wonderful Ive had fears insurance for 3 years now and Ive never had a problem with him anything that Ive come to him with or called him about has been taken care of automatically so I just want to say great work fears and great work Michelle I appreciate your help thank you very much
My agent Mrs Michelle Strange was such a wonderful,and valuable help to me through it all, really if it was not for Michelle, I really would have been struggling trying to get all of my information through in preparing my claim, thank you Michelle for being with me from the beginning to the very end of my claim !!! You are the best!!!
It was a pleasure working with Michelle when we needed car insurance. We had some special circumstances that needed to be addressed and Michelle was so helpful and pleasant to work with. It was nice working with someone locally.
After having issues with another insurance company, I came to Spears Insurance Group and have not had a single problem. They are always there to help. It is such a relief to know I am covered!!! When I have had a need, they offer a solution that is better for me. Hands down, best insurance group I’ve ever had!
Brian went above and beyond to help me find the right plan for my family. Weve hit several bumps in the road (pun intended) but this group found my family affordable coverage. Very friendly staff, Jessica is always very helpful. They make insurance easy and affordable! Would recommend to anyone!
Great agent ask for Tammy
Their motto is... Its all about them... Not the customer.
I absolutely love working with Amanda Melton! Weve been working with her for three years now and shes taken such great care of us. She calls us just to touch base and make sure were getting the best rates possible. Ive never had another agency take care of us in that way. Ask for her by name!
They Always there for you when you need them with all the right answers and a smile.Always looking out for what my best interests are.
Went in about 20 minutes before closing time. Amanda & Deanna were very attentive as well as helpful. We were able to set up everything we needed to as well as obtain a new policy. Would highly recommend to anyone in need of immediate coverage & great friendly service!! Thank you both very much!!!
The Spears Agency goes well above and beyond providing professional support and customer service.
Great insurance you can depend on every time ..
Had to go into office to file a claim. Of the three employees we saw, none wore face masks. That tells us real loud.. We dont care.
Great service and saved me money!
They have always been great to our family.
Great Agent and a great office staff. They very friendly and are always there for you to help you with any need or concern you may have. Thanks Brian.
I love my agent Amanda Melton. She is so friendly and she handles all my issues in a timely manner. I wont go anywhere else. I am going to refer my family to her.
Been with Brians Spears 16 years and love them
My visit to Nationwide was quick friendly nice environment and you could get out of the parking area easy
Great service
I would recommend this agency to everyone!!! So helpful and they are willing to go above and beyond!!!! My wife and I will be with them for life!! Thank you so much!!!!
Not much help for me
Great customer service!
Thanks Brian and staff for taking care of my family!
Wonderful and caring employees