Go somewhere else with your insurance these people dont do good business andafter i started with them my insurance was around 190 a month and it jumped all the way up to $230 everytime i renewed, now they sent a email trying to get my license suspended because they canceled the insurance on my truck even though the truck hasnt ran in a month and a half, if i could give 0 stars i would

We been with Shannon Harvey Allstate for over a year and than we moved.Wendy Hook one of the agents has been one of the most helpful agents I every met in any office. She always new the answers I needed and if she did not she always found out right away. Very pleasant person to work with. Thanks for all the help. Steven and Julia Paige

Ive called on countless occassions, and have even just popped by and Shannon and or his team always provided guidance and support. Even when I purchased a new car, they were there to move swiftly and ensured that insuring my new vehicle was a breeze. Theyre amazing.

I was a loyal customer for almost 3 years and was never late on payments. My premium slowly increased when I renewed the policy but the most recent renewal no one could tell me the reason why my policy jumped to over $200 a month and when I was late for the very first time my policy was cancelled. I spoke to Wendy, Jeff and Shannon and was given the run around that my policy was reinstated but then received a letter via the USPS that my policy was cancelled from the original date. I’ve never had any accidents or tickets in the last 10 years or more and I tried for months to speK with the agency directly and my issue was never resolved. I would not recommend this agency to anyone.

Weve been with Shannon Harvey at Allstate since he became an agent. His team is always helpful and attentive. They have personal relationships with their clients and are always willing to go the extra mile for their customers.

Mr. Harvey,I just want to drop you a line today to tell you what a great person Wendy is she is a GREAT asset to your team. Very knowledgeable and was able to assist me with every question I had today, she would be the kind of person that I would want working for me if I had a business. Usually when I call I get Wendy or Wanda I refer to them as W-1 and W-2 both of these ladies are the best and I just wanted you to know this. Thanks for all my insurance needs Allstate has been very good to me since 1997,Lets go for another 20 years. M. Kaplan

Shannon will take the time to talk to you personally. He is honest and wont try to oversell you, he has your families best interest in mind. His staff Jen R, Wanda, and Wendy are also very knowledgeable and get back to you promptly to answer any questions.

Thank you Shannon and your staff for all that you do. I highly recommend Shannon. He will do all he can to help you out.

Shannon and his team are very professional and they do an exceptional job looking after their clients needs. He really takes the time to ensure his clients are matched up with the proper coverage based on their individual needs. He and his team are of high character and I highly recommend them.

Price beats all I have compared to. Service is excellent. Great follow up.

Thanks Shannon for your helpful and efficient staff! Great customer service is hard to find and youve got it there! By far the most personal service around!

These people go out of there ways to make everything easy for you

Canceled policies today after 14 years. Allstate is by far the worst insurer to pay out on damage in the country, and this agency merely sends inspectors out to write $150 checks for $3000 in damages then jacks up your rate for filing a claim. My roof leaked in 6 places during the storms and somehow there is not a single nailhead missing and the blown off ridge vents miraculously went away. The last inspector was my former agent who sold to Shannon...cant imagine that is legit. Ill never insure through them again. And I saved $800 annually by switching. Good riddance.

Shannon and his team are always available and helpful. I am very happy with their services provided.

I ve hit my limit with this guy. I have had home, life, and auto insurance with this agency since Doug Keel owned it (about 8 years). Now that they have changed owners it has really gone down hill. The lady that answers the phone, Wanda is so rude every time I call so I know I am not just catching her on a bad day. I called five minutes ago to ask if they could start another term life policy. I was informed that I had to call Justin and she was about to give me his number. I politely asked her if HE COULD CALL ME? I mean I am the customer. What happened to customer service? I have changed my address literally 5 times and they still send stuff to my old house...and get this, they provide my home owner s insurance! Wouldn t you think that they would at least get my address correct when they are the ones insurance that particular property? I am so annoyed. Then, I removed the towing and roadside assistance because I never used in in 8 years. Then, four weeks later they called to offer me some great special on roadside and towing...shouldn t you have given me your best rate right off the bat? Usually don t write negative reviews but had to get this one out there so no one else was subjected to the aggravation.

Shannon and his team know their stuff. I highly recommend them!

I was looking for Car Insurance in Greenville, SC. I recieved a free quote from them and their customer service and friendliness was spot on! Thanks for putting the customer first! I highly recommend this Insurance Agency!!

I love telling people about this great insurance agency!

Shannon and his team are honest and knowledgeable. When it comes to insurance, they know what they are doing!

Pleasure to deal with! Always friendly and helpful!!

Happy with their service and simplicity

A-1

Awesome service!

Rude and unprofessional i end up owing the department of motor vehicles 400 due to incorrect data entry never got an apology just a bill and a smart mouth Inever felt so little in my lifetime