West automotive is the place to go hands down great people. They will keep you posted with what you need to know and not jack you on ya prices they keep everything square and are willing to work with you on your budget. I know from experience they will have you up and running again in no time. West automotive shoukd be a nascar pit crew with their quick and precision work. I would highly recommend this place to absolutely anyone.
I can not speak highly enough of the folks here. They are 100% up front and honest, friendly and community-minded. Their work is top notch, their prices are more than fair and they are completely reliable. You just couldnt ask for more in a car service center.
While it may be a minute before they can have a look at your car, its because theyre one of the best places to go to in town and are understandably busy. Ive always trusted their advice (free of upsells), and their turn around time is great, I would highly recommend.
Patrick &the guys are absolutely wonderful!...never had a problem with them or one they couldnt fix!
Honesty, Integrity, & Great Service are Hallmarks of this Particular Business. Patrick treats you with Courtesy & Respect. I WILL NOT trust anyone else with my vehicles!!
Have always done a great job on our cars at a fair price. Will continue to support this place!
Been there several times. Im 30 minutes away but will continue to use them. I feel they are honest and listen to my needs, not what makes them the most money like a Ken Towerys.
Great professional service and super friendly. Awesome price too.
Excellent customer service, reliable and cost effective. I would recommend to anyone looking for auto repair service in and around Shelbyville KY.
Best place in Shelbyville for honest, dependable service on any vehicle. A real local gem!
After my car had been without AC for 4 very hot days, I called West Auto to request an appointment. Due to the extreme heat, they worked me in and had my car fixed within the week! Very courteous, super professional and one of the best experiences with an auto shop Ive ever had!
A great bunch of good hard workers who does the job right.
Would rate them 10 out of 5 stars if I could! These guys are the best! They work so hard to quickly get you back on the road, no matter what issue your car is having. Ive had them work on my car a couple of times (new gas tank and engine coils) and have had excellent service every time! Fantastic customer service and quick repairs. Very professional and honest. Seriously, dont go anywhere else. I wouldnt trust my car to anyone but West Automotive!
They did a excellent job repairing our vehicle after a hit and run. Quick to do estimate and repairs. They made the process with our insurance company painless. Friendly and professional staff.
I highly recommend them! So glad to have a mechanic I can trust. Honest, trustworthy, affordable, and just great people!
Extremely thorough and customer oriented.
They are awesome!
I recommend West Automotive to ANYONE with a car issue in Shelby County. Patrick and the guys there are super friendly, do a great job explaining what the issue is and what my options are, and very timely on diagnostics and repairs with fair pricing.
Seemed like good Christian people. Very knowledgeable. Didnt take advantage of a woman.
Honest, reliable and trustworthy. Gave me a fair price on honest labor about 1/3rd ot what I expected. Another chain store in town gave me a higher price on something they said I needed that I didnt. Thats why I will take all three my vehicles to West Automotive from here on out. They gained a customer for life.
Was driving from NC>Chicago when my brakes started smoking and the car was stranded. Had it dropped at West by recommendation of a local on a Sunday when they were closed. Called the next day (from Chicago) and explained the situation. They said they could have ot fixed by the time I needed to head home a week later. They delivered on that promise, and whereas they easily could have gouged me on the price of parts and labor, ot actually came out cheaper than I would have expected even from a trust shop back home. They seem like good, honest people who do quality work.
Awesome place, very honest and ethical owner, only place to get your vehicle fixed.
Awesome guys. Great service !!!!!
This fella has always done right by me...shoots me straight and NEVER tries to sale you on repairs you dont need. Id HIGHLY recommend!
I had never been there before but they quickly fixed an issue for me and were really friendly. Have heard great things from others who all recommended me there as well.
Great work ethic and trustworthy mechanics
Great people to deal with and very honest. Been a customers of theirs for several years.
Great service that tells you the truth about what your car needs
Superb service.I trust these guys with all my car service needs.
We stopped in while our truck was running terrible. They had no problem coming right out to help us!
Highly recommended really nice guy too
Excellent service at an affordable rate.Thanks Pat!
Car was fixed, call before making an expensive repair, professional customer service.
Honest, dependable, very knowledgeable, and extremely nice.
Great service!
Trustworthy and dependable
Wouldnt take my car anywhere else!
Great folks