Thanks so much for the hospitality... Looking forward to continuing business and setting up more!Love N LightWeatheRaven
Nick was great at getting me the storage space I needed. Good location too.
Most storage rentals are full. I happened upon StorageMart and was able to take one of the last two available. Very clean unit, all is paved, good security, fair price for current market. What made the experience outstanding is great people. Nick did an amazing job showing me unit, getting me singed up - made it VERY easy. Nick has outstanding customer service skills. Great job Nick!!!!
Nick did a great job helping me find the unit I needed. We explored several options and he found the unit that was right for me. He was helpful, professional, and courteous.
Nick, the property manager is awesome. We had fallen behind on payments, and he worked out a payment plan with us and gave us extra time to get our property out of the unit. Highly recommended if youre looking for affordable storage. Great customer service!
They’re great, they’re helping us. Relocate our things and are working with us to make it work and make it work well! I recommend it. They’re also VERY nice!
Great location. Nick did a great job getting me what I needed.
This is the 3rd time weve used Storage Mart and its ourc2nd time at Shawnee Self Storage.Each time has been a good experience for us. I guess thats why we keep coming back. Extra kudos for Nick at the Shawnee Self Storage. He has a great attitude & personality and he went the extra mile for us, which we greatly appreciate it. Thank you Nick!
I needed a storage unit last minute and they were so helpful! The check in process was simple and easy and Nick was amazing to work with!
I just signed up at this location for a 10x20, and Nick was awesome in helping me try to fit my trailer and 4x4 vehicle into the unit. It ended up not fitting but he was able to get me set up with a parking spot unit that is a better fit anyways! Thanks, Nick! We will be here for years to come.
Nick, the Store Manager at this location, made renting a unit easy and convenient. Very Helpful.
Nick was amazing at StorageMart. Gave me VIP treatment and help me decide on the right unit for my needs. The units and storage facility were absolutely clean and safe. I highly recommend StorageMart.
Great service. Robert was a great help getting us a unit that met our needs.
Nick was super helpful! He helped with getting me set up, the unit looked great, and the overall experience was wonderful! Would use this facility again!
Absolutely love this place..I was was in a bind and Nick stayed over to help me with my move...Love always your the best
Nick was great to work with! Easy and convenient transaction. Highly recommended!
Nick is awesome, great customer service and really helped us out!
Nick was awesome again. Great location and service.
Nick is really friendly and helpful!Always willing to help us out!
Nick was quick, knowledgeable, and friendly. I would highly recommend storage mart.
Excellent business transaction. Nick was very polite and professional. He answered all questions and made great suggestions with a smile. Great experience!
Nick is great! He was super helpful and very patient!
While I was at the Storage Mart on 43rd St in Shawnee, KS it was nice to see how the person on site (I believe his name was Matt?) took care of different customers in a courteous manner. He made sure that not just my needs but everyone elses needs were important to him.
Super friendly
No complaints. Good manager on site and they have competitive prices.
Storage Mart had exactly what I needed and I got a great special to start out service. The lady at Nintendo office was extremely helpful and kind.
Recently I was a really in a jam with an auction swinging heavily in my favor. It looked like I was going to have a 5-hour pickup window, for about three pick-up trucks worth of furniture, my home about an hour from the site, and all this during a snow and ice storm – all but impossible. I reached out to Shawnee Storage Mart as they were about a block away from the auction site about any options they might have available and not only did we brainstorm possibilities together and came up with a couple of great options, but they continued to follow up with me about the weather situation and how the auction was panning out. I ended up not needing their services, but I’ll certainly recommend them to anyone based on how they treated their potential customer and I’ll absolutely use them in the future if the need arises.
Nick was very helpful to me today. Great personality thanks Nick!!!!
Nick was very helpful and knowledgeable. I liked the space.
Great quick service. Clean convenient storage.
Very friendly and easy to work with. Communicated in a very professional manner.
Perfect location for my boat. Location is clean and well kept. Nick was very helpful in answering all my questions getting my lot space to me in a timely manner.
Location is ideal from I live. Some construction right now but that is temporary. Place seems well lite and secure. Nick was helpful and courteous.
Nick is the Man! Was patient and helpful in getting a billing error on my part straightened out. And he kept his sense of humor too! Highly recommend dealing with him and this location.
Nick, easy going, efficient worker
Great place nice manager very professional and clean easy and quick very satisfied
Pretty nice place for the price, and the service was fantastic, guy was calm, patient and extremely friendly. I would give it 5 stars if the unit self was in a slightly better condition, but other than that great place.
Been here for years now. Always friendly, always fair, super secure facility.
Excellent service! Clean facilities! Nick had awesome customer service and helped me out.
Quick and painless. Nice employees.
Excellent service and follow up. Thanks Nick!
Paul was wonderfully helpful getting things started with my rental. Very knowledgeable, positive and friendly. Hopefully the rest of my StorageMart experience will be as fantastic.
Nick was very helpful. Location is convenient.
I had to come in a little before close and I felt awful but Nick made me feel like it was okay and was very patient with me.
Nick was very helpful in getting the unit I needed and answering my questions. Location is convenient.
Got a great deal. The agent was stellar!
The process was easy. The manager was super nice and walked me through everything. Took just a few minutes and I was done. Wonderful people.
Great service by the associate Nick!! Got my paperwork and unit in a very quick time!!
Great customer service. Nick was very accommodating and professional. I got my unit quickly, and it was clean and just what I needed.
The staff was extremely helpful. Forgot my code had to call in, there was no wait time and even the helpline was extremely helpful, nice, polite all the way around pleasant experience
Nick was awesome. Great customer service.
Easy transaction and great communication.
Nick was really able to help me out in a serious bind and totally took care of me and I look forward to mentioning to all my friends that they should come in rent here
Unit was just exactly what I needed. Nick was helpful and professional in helping me get exactly what I wanted.
Nick was very helpful with everything
Nice paved spot
Quick and easy to get a unit. Staff member was very.
Nick was great!!
Spoke with nick, nice guy
Nick was friendly and awesome to work with!
Secure, well lighted, affordable & well kept. Very friendly, accommodating staff there till 6pm on weekdays.
Great place. Great customer service!
Friendly staff. Auto pay set up easily done. Easy access, just off rt 7.
Missy was great on the phone, and I can’t remember his name but the fella who did my paperwork and showed me the unit was very kind and efficient as well, I showed up and was out the door 5 minutes later with my unit all setup.
As far as my Wife and I are concerned, the people at Storagemart are great. Helpful, friendly, and very good with not only places to put “stuff”, but with their customer service.
Nick was helpful and friendly. Got the unit I needed.
Nick was extremely helpful and courteous.Great place!!
Javier is great. I was there for a while a few months back loading up stuff, and he drove through the complex at least 3 times. He keeps a good eye on things. Its a good place.
Quick and easy setup
Super easy, kind, friendly and great prices. My unit is very clean, the property is well lit and secure. The manager was easy and nice to talk to. I made the best choice with StorageMart.
Great customer service
Very professional good people
Absolutely wonderfulI store an item over the winter months I was at storageMart for three straight years and last year I tried a competitor was not happy with them at allStorageMart is by far the most friendliest professionals in the business there storage units are very clean and spacious for the price and with 24 hour access
Very friendly service ! Highly recommend !
This was a wonderful experience. We even forgot to cancel our unit after we had moved out and they had already taken care of it when they noticed it was vacant. The manager was always very kind and even offered to meet us on off hours if we needed.truly a good business.
Excellent experience! Clean and easy and efficient! The Manager Javier is a perfect first impression. You can tell he loves the company! Highly recommend!
This is the definition of, fast, clean, easy service!!! Kim was so helpful and helped us find the perfect unit! 10/10 would recommend!
This place is wonderful..and there willing to work with you if they can...Kim always has a smile and great customer service..If your looking for any kind of storage..I highly recommend This be the place for you to go..
Great experience and customer service with location manager. Very friendly and helpful!
This is a great location. The units were very clean and the grounds are well lit at night. The manager Ryan is very attentive and goes the extra mile to provide quality service. I would highly recommend this location if you live or work nearby.
My complaint is about the central call center, not the Shawnee location. I specifically asked if there was room to get an 18 wheeler, full size semi directly to the unit. I was told yes. Then the agent went into a long speech about how she has family in the trucking industry, so she knows what we have to deal with out here. Yet when I arrived at the facility, there was NOT enough space to get to the unit I had reserved. However, the young man working in the office at the Shawnee location was very apologetic and friendly, but he did not have the authority to alter rates to compensate for the call center error. That being said, I have been in contact with a manager. The problem has been fully resolved. I definitely recommend StorageMart. But I suggest confirming in person and on location before taking information from the call center at face value. The location staff and area manager for this location are spectacular!
Javier has been very helpful and proactive in working with us to meet our current storage needs. It was refreshing to have experienced good customer service in a time where that can be scarce.
Kim did a great job and answered all the question I had
The customer service provided to us was exceptional! I cant thank Javier enough for the wonderful experience, and for proving to us that there still are companies out there that mean it when they say the customer comes first.
Great customer service & excellent check in process. I did not need to enter physical location for any paperwork whatsoever. Easy, fast & the unit was spotless clean.
Friendly and helpful staff. Very clean storage areas. Great hours for easy access. Very secure.
Nick was awesome!!!
Love the customer service from this place!! We were not only given a great deal, but we were also helped out in a time of need. I will never use another storage facility, and we use them often due to many military moves. Thank you Storagemart for putting customers first, and not just caring about a profit. I hate that I cant remember the gentlemans name behind the counter at the 43rd St location in Shawnee, KS, but he far exceeded my expectations.
Nick and Larry are great! Thanks guys!!!!
Kim at this particular Facility was more than help ! She was always very fair and kind ! I would recommend this place to anyone !
The Manager Kim was very knowledgable and nice to deal with regarding our storage space. Highly Recommended.
Walk into positive fast response customer service. The units are clean as well as the property, also security, safety, and trustworthy company to use.
The manager of the facility is the best guy can get to run that storage unit high quality good service like a very nice place to store my RV but security cameras is nice and you couldnt found a better place unit 1627
Nick and Herman were great! Love the atmosphere and I get good deals. Thanks for the help guys!
Great service. Clean and easy
Javier is a very nice man. Love doing business with him. Always has a smile.
The bestest service people ever!
Came in clutch with the storage
The front desk lady is outstanding!!
Had been doing business here for years. They would run my card every month and send me my statement without my involvement. This summer they forgot one month. I didnt find out til they sent me a late notice and a bunch of fees and jacked up my rate. While they admitted they forgot they would not credit me back the fees. Dirty dirty business practice. There customer service has really gone down since Ryan left. I moved to Store Here on Meadow View dr. They treat people with respect.