We had the following done at my place of employment Pruitt Production Services ...Pull & CleanIncludes• Extraction of evaporator coil & Blower wheel • Thorough Cleaning of blower wheel & coil • Thorough Cleaning of outside unit • Installation of extracted coil & blower Wheel • Drain Line FlushBlower MotorReplacement of blower motor on indoor unitThe tech was very professional and finished in a timely manner.Defiantly will be our 1st call for our cooling/ heating system in the future.
So happy to see a business with great customer service. I went in there to get an estimate, and came out with all the information to make a wise decision. The technicias are very professional with great customer service. Highly recommend. Thank Joe Cool and staff for great customer service.
I have called Joe’s Cool AC on two different occasions. Fast, informative, courteous service. Francisco is very polite. Takes his time to explain what is needed, how to maintain and recommendations. The receptionist also very courteous and was able to provide an appointment quickly. The price was very fair.
Joe Cools was recommended to me by a friend and they did not disappoint. They responded quickly, showed up on time, and fixed my AC issue. I was more than impressed with their staff, skill and professionalism. Thank you Joe Cool for taking such great care of me.
Called three other places for a 2-ton trane unit and adding two ducts...Joe Cools was $500+ less than the others. On time, moved furniture and cleaned up.Great job!
Brenda was extremely pleasant when scheduling the service. The technician, Francisco, was great! He was very professional. He explained everything prior to completing the work. He got the job done in a timely manner and answered all of our questions. Joe Cools is an excellent company and local in Seguin.
I am pleased with the professional services provided by Joseph Quirino from Joe Cools A/C & Heating. We had previously installed a learning thermostat in our (new to us) home. Unfortunately, we recently received an error code on the thermostat. Joseph checked the learning thermostat and the wiring on the A/C & Heater unit, recognized the problem, and was able to quickly rewire our thermostat to configure to the A/C unit. The error code disappeared and our home began to cool. Joseph also assisted me in the finalization of downloading the app for our thermostat on my phone. Furthermore, while he was in the attic with the A/C unit, he checked drain pipes and the filtration system to see if we needed further maintenance. This was completed as part of the service call. He was knowledgeable about our various equipment, arrived within the stated timeframe, and was expedient in completing the job, yet took the time to listen to my questions and provide me with answers. I will definitely be calling Joe Cools A/C & Heating for a regularly scheduled maintenance for our home. Thank you for providing such a great service!
Came out did an amazing job got everything done in a reasonable time and very friendly
Easily the best A/C service I’ve ever used. Quick, on time and the best prices around. Francisco did an amazing job. Another company quoted me over $900 for a broken fan. Turns out my fan wasn’t even broken. My system works perfectly now. Thanks again for the honest work.
Quickly found issue with thermostat not working - fuse in air handler and replaced thermostat with an older one I had with no issues. Also was willing to check freon level and saw was very low (after 15 years) Charged it up and hopefully will last a while otherwise need to replace unit as the freon has gotten so expensive
Excellent service and technicians. Highly recommend.
Very knowledgeable.,and quick. Will continue to use this company.
They replaced a 35 year old unit and ducts. The installation went smoothly and the teams were very professional and kind. I will highly recommend them to any one looking. Thanks guys!
Was charged to fix something and ac continues not to work
Great people fast service. They do what they say they will do.
Theyve always done good work and Never try to take Advantage.I only had a bad wire and thats what he fixed.
Great service. Tech arrived 1 1/2 hours after we called. Francisco was very knowledgeable and answered all of our questions. We found him to be honest and friendly. We will definitely use them again.
Good communication, on time, courteous and hard working.
Great people. Knowledgeable!!!
As a real estate / property mgmt professional I utilized a great deal of contractors. Some contractors are better then others. Joe Cools and their entire team set the standard for excellence in customer service, response time, product knowledge, skills and communication. All at reasonable prices. They are flexible with me and my schedule regarding appointments and they genuinely want to help fix problems versus trying to sell you on a brand new unit or something you don’t need. Joe Cools is the only A/C service provider I use and whom I recommend to my family, friends and clients. Thank you Joe Cools for the many years of service and maintenance.
I recently had Joe cools AC come out to service my home in NB. I have had other AC companys in the past, and hands down Joe cools is the best in the business. Not only are they honest, dependable, but their work is very professional not to mention their prices are very reasonable. Thank you Joe cool for you and your crew.
Outstanding service as always
Very knowledgeable and professional. I like the hands on approach. I had the chance to see what was wrong with my AC unit. Had everything explained in a way i could understand..
They came an hour early, worked with us on our payment. Completely professional and had our A/C working in now time.
Service was exceptional and employees were really nice. Did a fabulous job and got us cool again. Will recommend to others. Thanks again
Joe Cools AC Heating really did an awesome job and saved me money. They explain things in detail, dont try and cut corners, and treat you how they would want to be treated. Need to give a shout out to Francisco on a outstanding job he did at my house.
Squeezed us into their schedule late Friday afternoon, arrived early, walked the system, did a diagnostic, identified the problem, had the parts on hand, completed the repair cleaned up, got paid and was gone in under 30 minutes. I will call them again as needed and will recommend them if you have ac that needs repair.
Everything done well with explanation for what was done. 5 star rating Thanks
We highly recommend this company. Very honest, personable and friendly. We will have no problem calling them back to help us with any needs when it comes to our air. Thanks Joe Cool’s😎
Joe Cools AC is a 5 star Business. They replaced our AC unit and we shopped for pricing at almost all ac business, we even priced New Braunfels and San Marcos and Joe Cool had the best price.They didnt have to match nor beat any price, they gave me a price and we were like what??? Is that a used unit and Brenda said no, its new. I couldnt believe it, they had the best price, very reasonable, no doubt. The installer was very prompt and very professional, I highly recommend Joe Cools for your ac people. I am very happy with ours. Happy customer on a budget. Thank you Brenda and Joe and staff.
They were very professional. He took the time to explain everything he was doing. The tech was courtesy and respectful . I will be calling them for any future needs.
Great service.
We love Joe Cools! We have used them several times over the years for all our houses. They are very knowledgeable in their field.
I really recommend this company who ever says there not good enough obviously has a problem, THANK YOU JOE COOLS!!!!!
Omg 100 stars for Joe cools! my AC wasnt cooling and of course it was the day before a holiday, Brenda was able to squeeze me last min and in all the way in San Marcos!Joseph is the one who came out. Even though it was past 7:30 he had a smile, was super helpful, polite and willing to explain and answer any questions we had.They even had my filter in stock (being that I cant find it anywhere and always have to order) and it was cheaper than anywhere I have found.Recommendations going to all of my neighbors too! Now I dont have to wait in the middle of summer without a cool AC
Fast and Professional Service! Francisco was the technicians name, and did a wonderful job. We thought we were going to have to replace the ac and it ended up being a very simple fix. Thank you for your honest work ethic!
Fast friendly service!
These guys are great. They stand by their work, Francisco comes out pretty much any time of day or night to help, and are super fair and honest on their pricing. They have never tried to up sell me on anything and are a first class operation. They have a customer for life.
I called them today because my AC went out 5/19. They took my info and said they would call. No one ever called or came by. A courtesy call would’ve been nice to let me know what was going on. I would not recommend this company to anyone.
Joe cools is by far the most friendliest AC company I ever come into contact with. Very professional and knowledgeable with their business. They get the job done and work with your schedule. All at an unbeatable price! I highly recommend this company!
Im glad we have such a great experienced and knowledgeable business in our Seguin community. The owners and technicians are extremely helpful in any questions my husband and I had. They definitely walk you through everything that your unit needs to before you pay. And after shopping around town Joe Cools is the Best Price. My family and I will be staying warm in the upcoming months. I highly recommend them: 5 Star🌟 and 5 Jalapenos🌶Thank you from the of our warm Hearts,The Adame Family
The team was fast and courteous. They worked efficiently and took time to explain the steps of the process. They listened to our concerns & communicate effectively. They know their stuff and provide excellent pricing.
Absolutely phenomenal. Thats all I can say. Joe came in under every single other bid I received and did an absolutely fantastic job replacing a truly ancient unit in a rental house I own. The old unit was leaking so badly it was about to fall through the floor, and Joe did a tremendous job replacing the unit, both inside and outside, repairing all of the rotten wood and water damage, and got everything working well.I will absolutely be using him again when other rentals in Seguin need repair or replacement. He is extremely fast and responsive. I cant come up with a single complaint. Highly, highly recommended.
Best Ac place in town, super friendly and professional 👌 recommended to everyone!
Excellent service. Brenda is always so generous when it comes to pricing.
Thorough, patient, knowledgeable and reasonably priced!! They got it figured out.
Called early on a Saturday afternoon when they are shown as open. Left message as requested and didnt get a call back so I tried several times and finally got a young man who was on lunch and said that he would call back. Never did and got too late to get anyone else out without extra charges. Wouldnt ever think about trying them again, not very customer service oriented. Not hard to make a call.
Very helpful and very knowledgeable
Joe was very fast in responding when our ac went out. He fixed our ac in minutes and was very honest and fair priced. We would highly recommend this company!
Technician was very understanding of our problems and concerns with my equipment.Im very proud to be apart of the many years of growth.
Hands down the best around!!! Will beat anyones price and with the highest quality of work! Very Professional and Friendly. Great Service.
The service was excellent! The tech came out promptly and made a significant effort to troubleshoot the problem. It didnt take him long to complete the repair and the cost was reasonable. He called me at work a couple times to inform me of when was required to be repaired. I would definately use this company again.
Service and competence were so good I wont even TRY anyone else. Joe and his folks took as much time as they needed to fully inspect and perform preventive maintenance on our home system for a minimal service charge. He gave us a complete written summary of diagnostic results after a thorough and friendly check. He even gave us some hints about what might be wrong with some other household units that seem to have a problem. I wish other businesses would take some lessons on customer service from Joe and his company. Thanks Joe, we will be meeting again. Don Olandese
Joe and brenda were absolutely amazing! People talk all the time how customer service is in the past but Joe Cools has brought it back! If it were possible to give 6 stars I would! If you need your A/C looked at, serviced, or etc Joe Cools is where you should go!!
Joe gave me a very fair price for a new system for my old house and his crew did a great job getting the system installed and setup.
Fantastic service and prices.
Amazing customer service! Quick and reliable...which when dealing with AC issues in Texas is priceless.
Always a great experience dealing with the Joe Cools team!
Prompt, reliable, knowledgeable, service oriented, and professional and reasonably priced. We love the work you did, thank you Joe!
This is a great company. They know what they are doing and know how to treat their customers right.
Great people, great service! Thanks for getting us up and running so smoothly!!!
Great service stand behind their work.
Great service and friendly people
They were fast courteous and work well and keep clean
Excellent service
Very good service and good priceThank you .