The tech that responded to my home was very professional and friendly. He was quick to diagnose the issue and help resolve it in a timely manner. I will do business with GVEC again!

Manny was a outstanding and experience Technician and people person made us comfortable my Wife and I .

Larry is awesome. Very professional and knowledgeable.

GVEC responded to a Friday night call for AC that was not working. The serviceman was there in an hour and got it fixed in short time. Great job, thanks!

As always, professional and on time service.And, the 24/7 emergency services are exceptional. Had a late night thermostat program failure, which caused the heat pump to activate (to 84°) instead of the cool function. The tech, Larry, answered the call and made an extra trip to get the needed replacement thermostat. What a relief. Thank you.Follow up on previous issue... Still waiting for a needed part to activate the heat function. (Winter is coming.) Also, found that we need a replacement bulb for our Remy Halo Purification System. We credit that for helping to keep our home protected during the continuing Covid pandemic.

The serviceman was very pleasant and helpful giving us quotes for new units because ours has been freezing up. However he left our thermostat set at 69 when he left which caused it to freeze up and water to back up inside.

Easy to schedule and service was prompt & efficient the blow in insulation. Would definitely recommend!

Service same day of AC not working Adrian came right at time given 4:30. He was very professional and explained what he fixed and what is to get done in a few days.

We are so happy we chose GVEC to install our new A/C unit. Everyone was so courteous, friendly and experienced. We had been without A/C for two days. The supervisor brought a window unit so we would have some relief from the heat. He was concerned and very attentive. The installers arrived on time, they worked all day in the heat. They were courteous, friendly and very experienced. We just cant say how much we appreciate what GVEC has done for us. The installers explained the new thermostat, the new filters and the warranty. Our many thanks go to Jeff Kerlick, Lizandro Reyes and Keith Sullivan.

Great jobLarry is very professional, knowledgeable, and friendly.

Adrian came and checked my air conditioner/heater! He was very thorough and very polite!

Our HVAC system was not working properly after a power outage. Adrian came out and checked everything that could be causing the issue. He was very professional and explained everything he was doing. We ended up needing a new thermostat. He completed the work quickly and efficiently. Thank you for such quick and reliable service from a great technician!

The technician that came out today was great. He pointed out that the unit GVEC installed years ago was vented wrong and had a broken drain pan.

Everyone is helpful all the time.

GVEC sends the same service tech to me each time. He knows my house and my preferences. He is always very professional, courteous and gets the job done quickly and accurately

They do a great job at getting your business and they have good programs such as 0% financing sometimes to help lessen the sting of having to buy a new hvac unit. Once they sell you the unit however, thats when customer service goes right down the toilet. I spent over $8000 for my new unit a year and a half ago and have had nothing but problems with it. Every time it stops working and I call GVEC to come look at it there is ALWAYS a 4-5 day wait to get a tech out there. They will happily get someone out there same day for the $120 after hours fee. Sometimes offering to pay the fee even doesn’t work though. Also, they have people in the office who aren’t hvac techs telling you that nothing is wrong with your unit even after you tell them it runs for 2 hours to change the temperature 1 degree. I guess I will have to just start calling another hvac company and eat the labor costs, even though my unit is still under warranty, in order to get some timely service.

Great service. Professional work. Great all around.

Mr. George Torres was very professional, explained my options, gave great tips on maintaining my unit, and was very very polite and respectful. He arrived in less than an hour from the time I called him, on a Sunday morning during a holiday weekend. Mr. Torres is an asset to GVEC. Thank you for the exceptional service!

Ryan called ahead of arriving and was right on time. He diagnosed the problem with our outside ac unit quickly and repaired it without a hitch. Great work! Thanks Ryan! I recommend GVEC because they are very reliable and you can trust them. And to me, that means a lot.

Very professional and courteous. Worked steady and were very informative on giving me care instructions on the new unit inside and outside.

Excellent technician very thorough.

My AC stopped blowing yesterday afternoon, so I submitted an online request for service last night. I received a call this morning and the technician was at my house by 11am, and AC was working again by 11:30. Ryan S was quick, polite and got the job done. Will definitely use GVEC in the future!

Came with a face mask, gloves, and maintained social distancing during the visit. Was on time, profession and even gave us a tip to make our AC last longer.Thank you GVEC for providing great service while protecting your customers.

Adrian was on time, courteous and very professional.

The GVEC team was awesome!They called ahead, were on time, took the time to explain what they were going to do, stayed on task until the job was finished and the area cleaned up.They also assisted in walking us through the Ecobee system app.Very professional.Thank you guys!Bill Barry

Great work good with people best ac person GVEC ever had thank you your the best.

Very satisfied with great service. George Torres fixed everything we needed and explained all the work done. This was our first service call to GVEC. We will call again. Thank you for a great job.

Fast after hours help. Ryan the person that came and helped me was very professional and very helpful. He was able to quickly ascertain what was wrong with my ac unit and got it fixed up very fast. Thank you Ryan and GVEC.

Job done was great, but $ 150 for 5 minutes work was kind of steep

From beginning (estimate) to job completion, John, Lorenzo, & Juan were all respectful, clean & knowledgable. Just a hint about the service....what HVAC tech calls to ask if they can come 30 minutes early & get started....GVEC!!!! Highly recommend.

Technician was very friendly and answered all my questions. He even helped me off load a washer off my truck and into house. This kid was a true professional. From now on GVEC are my AC go to guys. HOOAH Army Strong!!

Todays service technician for my six-month maintenance systems check, Aridan Martinez, called when he was 15 minutes away and actually arrived early. He was very courteous, professional, knowledgeable, and spent as much time as I needed answering any questions I had. Hes a credit to GVEC Home.

Joey is very competent and professional and always does a great job when he comes to perform air conditioner service/maintenance at my house. I’m very pleased with the GVEC comfort plan and the services provided.

Good technician and very informative. We loved our tech. Want him again

Our HVAC went out at 4:30pm and GVEC Home was at our house within an hour. We also received a text with the name and picture of the tech who was on the way along with some information about him. Fernando was courteous, friendly, and professional. He researched all the issues, showed us pictures/videos of the problem, and provided his expert recommendation on the solution. The best customer service around!

The young man who came out was very professional and polite. A very hard worker. I would definitely recommend GVEC

Needed help with the my air-conditioning going off at 4:30 in the afternoon. They were here by 6:30 and ordered the part needed hopefully be here in the morning to replace it. Great service very professional

Lorenzo was very professional and did a great job! Happy with the service provided.

Adrian Martinez is a wonderful representative for GVEC, hes very professional, knowledgable of the product he services. GVEC once again shows why they are the best because of techs like Adrian.

Technician extremely courteous and professional. Will definitely use them again in the future

Technician very friendly and willing to answer all questions.

Always on time. Always follow-up. Technicians know what they are doing. Also very honest with us about everything.

The young man was very polite and thorough.

I had been quoted a ridiculous price for warranty labor from the original installer of my 5 year old unit. GVEC Air Team was on my issue within 7 hours at the third of the price. Cassidy and Joey took outstanding care of our family at a reasonable price from first phone call to drive away.

Ive never had to wait over 24 hrs on service . A great bunch of folks to have looking out for us . Thank you so much .

Jacob was aces. No complaints at all. He was a good and knew what he was doing.

Good customer service like the text and prompt visits . However concerning your internet services please put your selves on the free apps so we can use them when it ask for carrier you are not listed

GVEC was quick to send out a rep to evaluate the cost of installing an air conditioner and heating system. 10 days later I am still waiting for the estimate. I expected to hear from them last week.

Simply put - GVEC provided the best product for the pest price. I got 5 quotes. Interesting that for one of the quotes, when I told them GVECs price, they suddenly knocked $10,000 off of their price. They were still $1,000 over GVEC, but I sure felt sorry for those folks that used the other vendor and paid full price.

Most professional and courteous service by Jason and Lorenzo. The installation of the new A/C is fabulous. The guys worked throughout the day to get the installation completed, and although it became dark and they were tired they kept going. Nothing kept these guys down and GVEC should feel proud that these two represent the Company. Great job guys, Kathy and I most appreciate you. Bruce and Kathy Meyerson

Very professional young man found the problem and fixed it. Suggested a way to prevent the problem and sold us a valve to fix problem.. George did a good job.Gene

Had an appointment to get an estimate for my AC system over a month ago. Was called and notified that my appointment was moved to the following Thursday..... no one from GVEC called or came by on that Thursday of the inspection of my system so...... I did not bother to follow up.. Im still in need of an estimate for replacement... will change my rating if they manage to respond to my review....

I believe the crew that replaced our heat pump system on 12 Nov, were out of Seguin. The crew did an excellent job in installing the units and explained the system to me at the conclusion. Good hard workers and on a cold, damp and windy day too. Recommend highly.

Technician called about 30 mins before arrival so I didnt have to wait around for him. Professional attitude. Will definitely use services again.

Called last night to their emergency number and leave a recording. Person calls me back and I was assuming it was a Tech. This was a Sunday and 100 degree day and my A/C had gone out. Tech tells me the prices for just the call, I say that is fine. He then proceeds to tell me he is going on a call and will come to my place after that call. This occurred at 7:00 PM at night. I am thinking ok. He should be out here no later than 9:00PM. He calls me back at 11:30. What a joke. Worst service call ever. I will never do business with them again. Being they are my electric provider and offer these services, you think it would be managed better than that.

The young man who came was very professional and courteous

Ryan found the problem and the solution. Our house is finally cooling back down. Thank you!

Changed out our existing thermostat for a new NEST thermostat. Prompt and bn professional.

Very happy customer,Jason G. And Julian G. Where very professional and kept up to date on every process of installation and walked me through the nest controller . Thank you very much.

We had some major issues with a complicated AC unit. From my first call to GVEC about this we had great customer Service. Then when the technician came out he was great. He had to come out multiple times due to the complexity of the unit and I know he was frustrated. He was very professional and friendly. Once they received the parts they ordered, they saw we didnt need them all and saved us money instead of using them all and charging us (we would have never known) but they were honest. I will ALWAYS reccomend them.

Tammy is delightful to work with. She is always so helpful on the phone. GVEC is really convenient to work with because they offer multiple services I use including air conditioning and heating, internet services, and more.

Very informative. Honest.

Professional installers. Great job.

Great service! Fast and very professional. Would highly recommend to anyone.

We had a new 5 ton HVAC installed today. The entire process worked like clockwork. The GVEC installation team included three professional and courteous workers. Their names are Jacob Leal, Lorenzo Barrientos, and Julian Hinolosa. They efficiently removed our old system and expertly installed our new system. Once the installation was complete, they thoroughly explained the proper operation and service of our system. We highly recommend them for any HVAC installation project. Thank You for the chance to highlight these fine workers! Respectfully, Joe and Lorna Laibinis

Tech figured out problem very quickly and got my heart pump cooling again.

Very knowledgable, informative and polite .

Technician was very helpful and knowledgeable.

Great crew! Great job!

Professional, kept Covid precautions

Great Service

Great technician today!!

Cannot afford charges made by GVEC. When compared with other A/C companies in my area, they are WAY out of line, plus other companies give Senior discounts and do not charge just to make a service call. GVEC charged $150 to check A/C unit, another company charged $70 & gave a 10% senior discount. Will NEVER call GVEC again for A/C servicing or repairs. It is GVEC, not their Serv. Techs Im complaining about.

Technician very friendly and very professional.

Bought one complete $8k unit, but declined to repair other unit later.