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Residential Heating & Cooling
479 W Wise Rd, Schaumburg, IL 60193, United States
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Residential Heating & Cooling

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Th
Review №1

Absolutely the best experience Ive had. The owner Eric is a joy to business with. I received installation of a new Air Conditioning unit eight hours after I made the phone call. His crew is fantastic. Exceptional work. No need to call any other HVAC company. Just call Eric !!!

Ma
Review №2

Residential Heating & Cooling were amazing to deal with and very courteous and professional. They helped fix our AC and were both informative and friendly along the way. Thank you!

Da
Review №3

A few years back I had major issues with my extremely old AC unit never being strong enough to keep up with the heat. We had days where it was 90 degrees and up inside my condo. After finally having enough, I called out Residential Heating & Cooling and the owner himself showed up. He did a ton of diagnostics and gave me a lot of good info. With the massive age of the furnace and AC, I decided it was time to replace it, get a nice warranty, and stop living in the heat. A few guys came out and took care of it in a day, and my life was changed. They perfectly sized my AC, no more issues with keeping up with the heat, no more living in sweat. I havent had a single issue since.However, just yesterday, I noticed that my AC unit wasnt making its usual running sounds, and it was starting to slowly heat up in my unit. Remembering my past experience and the information the Owner and his technicians gave me, I knew to immediately shut off the AC. I then sent an email at 10pm asking if they would be able to get someone out to check it out in the near future. Amazingly, I got a response at 6:30am in the morning, and they had Ben out around 10am the next day. This was a lifesaver, as I wasnt looking forward to the upper 80s, low 90s weekend that was predicted. He diagnosed and solved the issue extremely quickly, and everything was covered by my warranty.Time and time again, Residential impresses me with their efficiency, promptness, knowledge, and overall great attitudes. I recommend this company to all my friends who live in the area when they have HVAC issues, and will continue to do so. Eric and the Crew at Residential have earned my business as long as I live here, and I recommend you consider having them out as well if you ever run into HVAC issues.

Da
Review №4

After losing my exterior unit in the deadset of summer, Kendall made scheduling and billing unbelievably easy. Ben and Alex made the install painless, and left me more than satisfied. I wont bother looking to anyone else next time I need service!

Je
Review №5

All the techs that I have worked with were all nice and friendly. Let me know if everything and if I had any questions. Kendall was really nice when I called. Would totally recommend them!

Da
Review №6

I am so glad I called Residential Heating & Cooling for our HVAC needs! Kendall was super friendly and helpful from start to finish. She answered all of my questions and concerns. She was also able to get a tech to come out the same day. Ben called shortly after our appointment was scheduled to let me know his ETA and called again once he was actually in route. Service was great and he even gave us tips on maintenance and upkeep. I plan on using Residential Heating and Cooling for all of our future needs and you should too! 10/10 recommend.

sa
Review №7

We have been a customer of Residential heating & cooling for the last few years. During our recent a/c replacement, the technician Ben Clifford was very knowledgable and courteous to explain the details of the issue and gave us the best options for the resolution. Kendall the Office manager was very friendly and prompt in responding to emails/phone calls and helped us through the quote/install process seamlessly.

Ja
Review №8

HIGHLY RECOMMEND- If you’re one to base your decision from reading reviews, this is the company to choose for all your heating and cooling needs. My AC was not shutting off when it reached the set temp, so I googled AC repair in Schaumburg and chose this company after reading the reviews. As many others have already stated, Eric (the owner) is personable, genuine, knowledgeable, professional, efficient and most importantly, will exceed any customer service expectation you have. I called one day and he was there himself, the next. In addition, he is able to communicate with you in terms you can understand and offers options versus applying pressure to make a decision right then and there. Eric is dedicated to treating every customer as if they are his only customer.

Ke
Review №9

Everything went smoothly from Kendall in the office scheduling me and Ben the technician fixing my AC. I was riding low on freon and Ben added some additional freon and spent extra time to fix it. Everyone was very polite and respectful which is sometimes rare in the service industry. I recommend this company without hesitation. USE THEM !!!

gr
Review №10

Erik, Kendall and the crew were fantastic. Great communication, got our HVAC system installed quickly, and cleaned up after themselves. Highly recommend!

Th
Review №11

The service was quick, responsive, and quality!I was having trouble getting my usual heating and cooling company to come out for a simple tune-up (ARS Rescue Rooter cancelled and delayed for months). I called Residential, and they had a tech at my door within two hours!The cost for the tune-up was more than I usually pay, but the service was MUCH better. Worth it!

Je
Review №12

Our AC and heating maintenance is always done through this company. Always helpful and kind Kendall is always there to answer and get us set up with service as quickly as possibly. We have also had an AC unit at an old house replaced through them so this time when our unit broke Matt and Mike came out to replace! Great customer service and workmanship!

Ju
Review №13

We are so grateful to the folks at Residential Heating and Cooling for their work to maintain our AC unit; their time spent at our home meant that we did not need a more expensive repair or replacement. Our AC unit is now running so much more efficiently, its quieter, and the place is cool and comfortable in the summer heat!

Kc
Review №14

Eric is the owner of this service company Residential Heating & Cooling called me today to follow up for the service that I had and promised me to resolve all the problems which could not be repaired previously due to the limited time that we had. You may have had same situation with other company and never come back or keep adding up the charges.With this company, they never leave you behind and Im truthfully surprised how much he cares of the customers satisfaction and I guarantee you that you get more than what you pay.Great customer care and quality of service.

Bi
Review №15

Kendall Residentials office Mgr. was great and very easy to work with, both before the repairs, and after! The Owner Eric was the best too, honest, knew what he was doing, kept in contact, and performed follow up with me afterwards! Im a Realtor and know a good company when I have dealt with one.

St
Review №16

What a fantastic experience. On Christmas Eve 2020 my heat was not working. Kendall asked me if she could bring me a space heater, until Matt could show up. Talk about above and beyond customer service. Thank you Kendall. They were going to come out and fix it that day. I decided to wait until after Christmas with family coming and it wasnt that cold out. I called them after Christmas, and Kendall was able to get me in that day as well. Matt came out and was very professional and very pleasant and was in and out quickly and I had heat again. After about 2 hours, the thermostat still would not go above 68 degrees. Kendall said she would have Matt come back out. Matt came out and replaced the thermostat the same day. Then a week ago, my thermostat was dropping again. Kendall set sent Alex out the same day. Kendall said she had to check with Eric on a few things and would call me back. We found out that it was being hooked up to our humidifier that hasnt worked in 30 years. Alex bypassed it. Alex was very professional and very pleasant. They believe in give the best quality of service. If you have not used Residential Heating and Cooling you should Thanks for everything, Kendall, Matt, Alex and Eric. Fantastic company and experience. Well done.

Jo
Review №17

Everyone I dealt with especially Kendall, Eric, and the installation team were very professional and pleasant.

Ke
Review №18

Professional company, highly recommend, especially for Bryant systems.My one-year-old Bryant A/C was blowing warm air back in May. I had just bought my house (as is) and could not track down who installed it. I contacted Residential. Eric was very open about how limited my options were, but he offered to fix the A/C for free when I agreed to use Residential to replace my 25-year-old furnace. Mike, the tech, got the parts under warranty and fixed the A/C for free. I paid a third down on the furnace when the A/C was fixed, then paid the rest when Mike came back in the fall and put in the furnace. Both Eric and Mike were very professional and friendly. The system is working great. Thanks Residential!

ja
Review №19

Very happy with the excellent service we received from Eric and his team! Eric showed us all our options and helped us choose a plan of action that was perfect for our home. Mike and his partner took great care of our home, and were very pleasant to have working in our home. We could not be happier with our new furnace and thermostat. I highly recommend Residential Heating and cooling.

Mi
Review №20

My 20+ year old furnace died on me yesterday. I called Residential Heating and Cooling right away. I spoke with Eric, the owner, and he gave me very competitive pricing over the phone. They came out the next morning and installed a top of the line Bryant within a few hours. Matt and Mike were both very personable and I felt very comfortable with them in my home. I HIGHLY, recommend them to anyone looking for a quality and honest hvac company in the NW suburbs. Thanks again Residential!

Ra
Review №21

I used Residential Heating & Cooling to remove an older natural gas ceiling-mounted garage heater and replace it with a new unit. The replacement unit they suggested was better suited for my size garage, and the installation was done very professionally and I could not be happier. Kendall called me the day of installation, and she kept me apprised of any changes in timing, so I could better plan my day. The techs, Mike and Alex, handled the installation promptly and cleaned up after. Mike also made sure everything worked as it should prior to leaving and answered all of my questions, and I was very satisfied with the whole process. Now I am looking forward to having a nice warm garage as we head into colder temps. Thanks to Residential Heating & Cooling!

Br
Review №22

Residential Heating is awesome! Very knowledgeable and professional team. They have been servicing both my home and business for several years, and I wouldnt think of using anyone else.Most recently, they helped me navigate the convoluted process of filing a claim with my insurance company to replace my home heating system. Top notch.

Dh
Review №23

The owner of the company personally came over to work on our AC when the original repairman was running behind at another job. He was extremely courteous, professional, and helpful.

Ti
Review №24

During the coldest time of year my furnace decided to quit working. I Googled Residential Heating & Cooling, called the office phone and Eric was at my house within 2 hours. It was unfortunate that my furnace was not worth the repair but Eric gave my a few excellent alternatives to replace instead of repair. Also, since this all happened over the weekend, Eric was kind enough to drop off multiple space heaters to get us through till Monday. Come Monday morning, the installers were here by 8AM to install the new furnace. I cant say how amazing the whole process has been. From customer service, knowledge, sense of urgency, compassion and communication. I would HIGHLY recommend Residential Heating & Cooling for any of your HVAC needs. They are very personable and work with the white glove mentality. Im so happy I chose Eric and his team!

Ni
Review №25

I used Residential for the first time recently and was very impressed by their efficiency and professionalism. I spoke with Kendall to schedule everything and she was extremely helpful. Alex serviced my furnace and he was efficient and informative. I would highly recommend.

Pe
Review №26

Five stars +. Furnace replaced after another company kept patching around big problems. Very clear on options and no pressure to sell up more than needed for a good quality Bryant single stage. Installers, Jason and Brett, were efficient, fast and area was cleaner than when arrived. Jason identified worn gas and electric connections and replaced without adding to quoted install cost. Follow up adjustments requested and Eric came over and took care of all issues. Kendall was very helpful at the office with scheduling and questions. Good company, fair prices and locally owned. Would recommend. During and after photos:

Ch
Review №27

Thank you Residential Heating and Cooling, FANTASTIC service and technicians. Thank you, Mike and Matt for the great job you both did on installing our new furnace and air conditioner. You both took the time to explain how everything was installed and how everything worked, and made sure that we were completely satisfied with our service. You two are true professionals, also thank you to Kendall who made sure our appointment ran smoothly and our paperwork for registration was correct. Thank you Eric, you and your team were very pleasant to work with. Customers for life.Chip and Pam

je
Review №28

We had a new heating unit put in around October and now a new a/c. Residential was so patient and professional with me. Kendall would help me when I had to continually change my appointments! Matt came over and did a superb job alone! I was so impressed by his focus and organization. Brett came to finish up the job and again, he did a fantastic job.. Owner Eric called to make sure I was happy with everything and really appreciated his concern! I would highly recommend Residential Heating and Cooling to everybody. I was pleased with the prices and especially the service. In a world that is thriving on drama and uncertainty, everyone at Residential gave me a sense of caring, security, sensitivity and professionalism. Thank you all for such a positive experience!

Ad
Review №29

I am so so happy with this company. I had a competitor come to my house six times to take a look at this air conditioning unit. They were terrible and could not help me I was beyond myself so I got in touch with residential heating. They were so kind they came out right away. Eric the owner came to my house to help me. He also sent out Mike his tech. He is a A+ technician. He did not quit until he found what the problem was. Thats how great he is to me.He was professional answered all my questions and did not give up. Now my problem has been solved.They were so kind to me to the point where in order for me to feel comfortable they brought in a portable AC so that I wouldnt suffer overnight by the time that they had to come the next day. If you need good reliable honest professional help call residential heating. Dont even think about it just call them they will come and they will do the job for you. Eric and his crew are very accommodating they treat you like family so please dont go anywhere else stick with residential heating. And by the way they dont let you hang there. They get the job done. Kendall the office manager shes so professional and very kind and very respectful over the phone so dont walk run to p the phone. I feel like a cool chick now!

Ra
Review №30

The entire staff was a pleasure to deal with. From the owner Eric to the office manager Kendall and the techs Matt and Mike. They exceeded our expectations.

Br
Review №31

Beyond happy with the service I received! My A/C went out the day before a family party. I spoke with the owner of the business who was extremely professional and had a technician, Matt, out within 30 minutes of my call. Matt spent hours trying to get the A/C unit to work, but ultimately found it needed to be replaced. Matt brought me to the unit and took the time to show me the issue and explain his determination for the unit needing to be replaced. Matt even brought a portable A/C unit that the owner of the company allowed us to use until the unit could be replaced the following day. Matt returned with another technician (who was just as professional and personable) to replace the unit. They were very respectful of our home and completed the job in a timely manner. Over all, everyone I interacted with from Residential Heating and Cooling was very friendly, professional, and intent on delivering quality customer service. It is clear that customer service is their top priority, and they truly earn the great reviews they have!

Fr
Review №32

Great company . Installed new furnace and AC. Price was good. Kendall very helpful.

is
Review №33

I give them a 10 star! They are amazing. Came on time, did an amazing job, and cleaned after their work. I’m glad we did not spend the time shopping around and went with this company.Eric and his staff are all amazing and professional. Thank you!Isra & Baraa Ghandour

Ho
Review №34

We had a new A/C unit installed. We interviewed three companies and Eric stood out as extremely professional, informative and did a great job explaining the details of our unique job. Kendall was amazing following up with us and the contract needed from our landlord. Always professional and great at communicating with us. Matt and Mike were awesome installers and did a great job. Very conscientious during this time of COVID 19 and I think my floor was left cleaner than when they arrived! Great to work with and patient in answering any questions we had along the way. We highly recommend them.

Ju
Review №35

Very pleased with the outstanding service we received from everyone at Residential Heating & Cooling. Eric was great, professional and knowledgeable.The technicians, Mike and Matt, arrived on time and were also very professional and considerate of our home. I appreciated the follow up from Kendall, thanking us for choosing Residential and making sure we were happy with our service. He also registered our equipment for us, one less thing I have to do. I highly recommend this company.

Er
Review №36

Our furnace went out on us a few months ago in a late cold spell. We were very lucky to find Eric and company. Great people, genuine advice. They came out with heaters in the interim and were quick to replace. We were so pleased that we had them do the AC as well. From Kendall in the office to Eric, Matt and Mike on the field team, the experience was great. Highly recommend!!

Da
Review №37

Thank you Residential!! Couldnt be more happy with the service and the customer service weve received! Everyone from Eric, Kendall and Alex whom weve dealt with thus far have been amazing and very helpful and professional!

Lu
Review №38

Residential Heating & Cooling had done our furnace a few years back, and we were so happy with their friendly service, that we had them replace our a/c as well. Kendall was very pleasant and was actually able to move our appointment a day earlier due to the hot weather. Thank you Residential Heating & Cooling for such great service, and again a huge shout out to Kendall.

Hi
Review №39

Excellent customer service, Alex came in early, very professional and educated. Thank you for wearing face mask. Residential heating and cooling will forever be my go to heating and cooling services from here on out.

Da
Review №40

We are so happy to have had the pleasure of working with Residential Heating and Cooling. Thank You Kendall, Mike and Matt. You are the best. On Time, helpful, caring, and best of all great quality for the price. Never once did I feel like a silly old lady asking questions of the team.

La
Review №41

Eric and his team have always provided exceptional quality of service. They are all very knowledgeable, friendly, and have always provided the most practical and cost effective solutions. They are quick to respond to our inquiries. We have been working with them for over 9 years. Highly recommend!

As
Review №42

Had a very complicated situation where I had an oversized furnace improperly installed by an inexperienced and in hindsight unqualified company.  While initially I called Residential to upgrade the outdated thermostat and to fix sloppy plenum work the other company had done, Residential came in and found several glaring safety defects in the installation.   Rather than put a band aid on it and move on to the next job, Residential recommended I rip out the shoddy furnace and start fresh rather than risk a Carbon Monoxide leak or further problems.  While it was kind of a shock to have to start over, I can’t begin to thank them enough for catching these issues in the fall before it became a huge issue later on.  Eric was very patient in explaining the whole picture to me and helping me explore my options.  We ended up with a very fair deal that resolved my issue quickly and kept my family safe.  His team (Mike and Matt) definitely looks out for his customers safety and not just the bottom line.  On the administrative side, Kendall was awesome in making sure all the documentation was in order and arranging scheduling.  I would go back in a heartbeat.

Ma
Review №43

Finally... after years of less-than-honest HVAC companies (disappointingly) I finally feel secure and happy about Residential Heating And Cooling. Kendall in the office and my technician Brett were fabulous. I got the recommendation from two fellow teachers that have used Residential Heating And Cooling for years. It’s so nice to get an honest and professional inspection and service.

al
Review №44

Outstanding service!!!Mike and Matt had a new air conditioning installed for us today!! True professionals!! Common sensed individuals that know their job well!!If you’re contemplating replacing you AC unit or just having preventative maintenance done, these are your knowledgeable Techs!!!Im more than pleased with their services and id definitely recommend ‘em to anyone looking for an AC/heating company!!!Thank you guys!!!

Ta
Review №45

After an unexpected A/C breakdown on a holiday weekend, I did an extensive search for a company to replace. Not just any company but one with a reputation for timelines, quality In work and people just to name a few characteristics. I chose Residential for being all those and more. Some may feel pricing is not at the lower end..however I knew that based on research before I made my selection. Installation has been completed and the service experience from beginning to end was worth it.I will continue with them as my ongoing preferred small Business service provider.

Da
Review №46

Very professional and courteous company. VERY fast response time as well. They were onsite in less than 3 hours in the middle of their busy season. They quickly diagnosed the issue and had the parts on hand to repair the problem. The technician (Brett) took the time to explain the problem in a way any homeowner can understand.

Ke
Review №47

I have only positive things to say about my experience with Residential Heating & Cooling. Their staff, specifically Kendall and Matthew were very professional and courteous. I would recommend Residential to family and friends and will continue to call them for any future heating and AC needs.

Ti
Review №48

Eric and his guys definitely try to go above and beyond what you typically get with the other guys. Fair pricing, professional and responsive. I will definitely continue to utilize their services.

Ra
Review №49

I pick RH&C last winter as my primary HVAC service based on ratings and they did good job on furnace during extreme cold days but today I had a problem with basic AC fix for capacitor which takes 15 min to replace and I got so disapointed coz simple brand new capacitor is average around $10-$14 bucks but they charged $184.00 for it!!! I would understand 100% profit but $184.00+service call $98.00 is way over 100% profit!!! The tecs are good ppl. but they have nothing to do with running this company and thats why I see this as a rip off!!!

No
Review №50

Where do I start? My mom who is a senior lives in Schaumburg and her furnace broke down over the weekend. Technician, Matt, did not want to see her without heat and came back on Sunday and installed a brand new furnace! The following day, we were having some issues with the thermostat and Eric (owner) responded immediately, coming over on a Monday evening to get it all straightened out! This company NEEDS to be your Go To for any HVAC services! Heads above the competition!!!!!!!

Ma
Review №51

Brett from Residential Heating and Cooling did an exceptional job of getting my furnace up and running. I am so glad that I found my go to heating contractor. Brett explained exactly what was needed and was punctual and professional. Thanks for a great job!

De
Review №52

This was a terrific experience.The furnace stopped working at our sons townhome while we have been renovating. I called and spoke with the owners wife who was so pleasant and concerned. We had an electrician working at the property at the same time so Eric couldnt come until he was finished installing a new electric panel. They were so very accommodating and worked around our crazy schedule. We received emails and text messages informing us when Eric would arrive, and when he did he couldnt have been any nicer. Such a wonderful find. He was able to quickly diagnose the problem got the furnace running. He needed to come back the next day, and arrived at the time he promised. Even the technician that came the next day was terrific. Pricing was reasonable and they worked quickly-- and we have heat! I will recommend this company to everyone!

Jo
Review №53

Great service and great team! Send an email with an emergency heating issue and within 20 minutes I had an appointment set up for the same day. Kendall and Brett were responsive and very helpful. My issue was fixed in less than 15 minutes. Definitely recommend.

Je
Review №54

Gave me an install appointment within one day after my AC broke during 90 degree summer days. Matt Micari and Mike Flannigan did a great job in installing the new Unit and explained me well. Kendall from the office organized the install on time. All were very professional and they gave me a good price.

Da
Review №55

My furnace failed during New Years week and Im glad I called Residential Heating and Cooling.They showed up early next day and assessed my 30 year furnace needed to be replaced. To my surprise, they completed the replacement of my furnace the same day. I was especially impressed by Mikes thoroughness and quality of work.

Li
Review №56

Used them for a few years, had an issue recently and it was not addressed in a timely manner. I spoke with the Owner and was promised a resolution and weeks later I never heard back.

Ke
Review №57

Huge shout-out and many thanks to Mike!! Thank you for going above and beyond to make sure our heating/cooling system is working properly!! I thought it was just going to be a quick routine check-up, but Mike made sure everything was clean and he even spent some time explaining how everything worked and what we should be looking out for. I really appreciate such amazing service, thanks again!

56
Review №58

Eric was out to see us the next day after we placed a call. He was wonderful, professional very knowledgeable, friendly and spent time with us discussing what we needed/wanted to do and the best solution for our situation. This was on a Friday and on Monday the crew, Mike, Scott, and Brett arrived early to install a new furnace and AC unit. They were all very respectful, professional, and friendly. They finished the job by 1:30 explained everything to us that we needed to know about our new system. We were very pleased with everyone involved with Residential Heating & Cooling. We will be recommending them to anyone we know who may need heating and cooling work done.Rosanne and Phil

Ti
Review №59

Residential Heating & Cooling installed a new furnace and AC for my new home. All of them were extremely friendly, professional, and knowledgeable. They each went above and beyond to make sure everything was done quickly and efficiently. Kendall Regan the office manager, Eric Barnhill the owner, Mike Flannigan and Matt Micari the technicians/installers, were all outstanding, I have never had customer service like the service I received from each and every one of them.

Bi
Review №60

Needed to replace an old furnace that I thought wouldnt make it through the upcoming winter. Mike, removed the old furnace and had the new one in and running on the same day. He was very professional and cautious about not making a mess in our home. Very pleased with the service and equipment that was purchased and installed. Kendall and Eric in the office were also very easy to work with, very friendly and explained everything clearly. Highly recommended.

Le
Review №61

Residential’s installers, Scott and Mike, did a great job on our new furnace and A/C unit. They were personable, knowledgeable and professional. They answered all of our questions about the installation and the equipment and completed the work in a timely manner. They left the house as neat as when they arrived and the final costs were exactly as we had been quoted. All in all, we were very pleased with the job.

Mi
Review №62

They’ve been to my residence several times for routine maintenance and service and always provide superb service! I’m happy to recommend them with the utmost confidence! A definite pleasure to work with!

JJ
Review №63

Thank you, Eric, Kendall and especially Brett N. for getting my furnace back on it was getting pretty chilling in here. You folks do a really great job and Brett put booties on his shoes, that was a very courteous thing to do. Thanks again for coming so quickly ( within 2 hours) and your prices are very reasonable.

Ci
Review №64

I had my furnace and A/C replaced by Eric, Steve and Brett at Residential Heating and Cooling in Roselle. Concise, clear estimate and expectations. Clean, professional and trustworthy. Went above and beyond to make the install easy and quality workmanship was apparent. Highly recommend! Thanks so much! Kendall in the office was great too!

Ra
Review №65

These guys were awesome to work with!!! From Kendall and Eric to our installers, Matt and Mike, we were very impressed. They treated us with respect and were very knowledgeable and professional. We would use them again, in a heartbeat!!! Thanks RHC

Ji
Review №66

Great experience. Eric and the whole team were very friendly and straight-forward. Quick response and appointments, which is important when your furnace begins to fail. Also, helpful with getting us a fair price once we had to replace furnace. Definitely using them in the future.

Do
Review №67

From the first call with Kendall through the work performed by Scott and Mike, everything went perfectly! I could not be happier with the expertise, the attentiveness, and the overall quality of Residential Heating and Cooling. Ill use them again and recommend anyone who needs similar services to do the same.

Pa
Review №68

Scott came this evening, after hours and being hit by a bus, which is testimony in itself to his dedication. He was both honest and thorough, two qualities appreciated by every customer. Everything was inspected, and I received an education on my issue which was corrected. I will happily use this company again should I need to and would highly recommend Scott.

Mi
Review №69

I use Residential Heating & Cooling for all my units and I cant ask for better service! They are friendly, especially the office staff, Kendall. She is very organized and stays on top of my units. She makes sure all my tenants are being taken care of and responds to emergency repairs asap. My tenants have nothing but good things to say about the service techs which are very professional and answer all my questions. Eric has a great team!

Ev
Review №70

Above and beyond what I expected, in every aspect. Very knowledgeable staff. Thank you Mike, Mat and Kendall!

Th
Review №71

I was looking for a company to fix my water heater due to a gas leak. When I spoke with Kendall, she was very nice and professional. She knew exactly what are the procedures and advise me to contact Nicor so they could find a leak for free. Within an 1HR I had a Nicor technician at my house who isolated the leak to a faulty brass gasket. I called Kendall again with the Nicor report and she was able to handle everything thru the email super fast. In few hr I already had one of their technician dispatched to my house. When Matt came over he was very friendly and professional. He was able to fix everything on time and knew exactly what he was doing. Later that evening I had Nicor back again to inspect and turn on the gas. Thanks to Residential Heating & Cooling and had everything diagnosed and fix the same day for very reasonable price. Will definitely use them again for any HVAC needs.

Bo
Review №72

We are extremely pleased with the professional service of Residential Heating and Cooling. Today they install a new a/c unit. The technicians, Mike and Ben, were pleasant, professional, and explained everything they were doing. I give them a 5 star rating. Eric, the owner, gave us personal attention and helped us to understand what we needed. He did not over-sell but was truthful about what we needed. Kendall, in the office, correctly handled all the paper work. I give a 5 star overall rating to Residential Heating and Cooling! They have been our heating and cooling maintenance company for 3 or 4 years and have also treated us well. I recommend them for all your heating and cooling needs.

Vi
Review №73

Eric, Kendall and team are truly amazing! I cant even count how many times they have saved me during emergencies. They bend over backwards to make sure the heat or AC is back on. I just hate sweating!! Lol. Would not hesitate to give them a call if you need high quality professional heating/AC services!

Ro
Review №74

I am a local Realtor and own several rental properties. I have a maintenance plan through Residential Heating and Cooling for my home and all 3 rentals. Erics team is always responsive to all our needs and they make it very convenient for scheduling service for each of the properties.Their prices are reasonable and their service is top notch. I recommend them to all my clients as well.

Me
Review №75

Great! Great! Great! Had a late night issue with my HVAC and Scott called and walked me through the whole thing! He was so helpful and detailed and helped me fix it in no time! If I future issues I would not hesitate to call them first! Thanks again Scott!

Da
Review №76

My heat went out and I noticed the neighbors had an HVAC company over. I asked the neighbor if they could send someone over. Eric came over within 10 minutes, told me what was wrong, and coordinated to have it fixed within a few days. He probably would have had it done quicker but it wasnt an emergency cause the temp picked up for a few days and I didnt need heat. After that we decided to replace the whole thing since my unit was from the 80s. Mike was my installer and he was polite, clean, and very informative. He was able to explain everything to me in a way that made sense. Great service all around and quality work.

Ge
Review №77

Very happy with the results, they installed our ac and a new furnace, the technicians are very professional and very efficient and over all very happy with the work they did for us .Thank you .

Ja
Review №78

Residential Heating and Cooling is a wonderful company! Eric and his team place value on providing great service and quality work. There are no words that can possibly convey how awesome this company is in helping me with my air conditioning situation. The foundation of this company is built on integrity and honesty which is hard to find in this day and age. I will always be faithful to this company.

Ab
Review №79

Eric came out this morning to give us a second opinion on our furnace. Another company had told us we needed costly repairs or even replacement. Eric was on time, courteous, and very helpful. He explained exactly what he recommended, put my mind at ease, and saved us a lot of money! Great place, will never use that big company again!

Ma
Review №80

Residential heating and cooling installed my new furnace and AC unit along with my air purifier and I’m very pleased with the results. I suffer from seasonal allergies and asthma and I immediately saw a difference. The air purifier help relieve my allergy symptoms (constant sneezing, Sinus infection, wheezing, trouble breathing) and it was worth the money. The technicians did a great job installing the equipment and were very friendly and professional! I highly recommend!

Je
Review №81

My 20 yo air conditioner finally died. Erich was able to come out that night and assess the problem. In the end, the unit was done and it was time for a new one. He was helpful on walking me through all the options I had for repairs or buying new. It made sense to invest in the new unit. Two of his employees were responsible for the installation and they we both friendly and courteous. They were clean, quick, and informative walking me through their work when complete. These large purchases are always the scariest when owning a home and they made it comfortable and reassuring that I recieved a quality experience.

Er
Review №82

Eric and Mike were outstanding with installing my furnace. It was -7 and my furnace went out on a Friday afternoon. They installed a new unit the same day. Very professional service and fair prices. Mike did and outstanding job on the install and stayed until 9:30pm to make sure my house had heat. Thank you guys!

Ke
Review №83

It was about a week and a half without any AC. Decided to call numerous amounts of different heating and cooling companies around the area. Was recommended Residential Heating & Cooling from a friend. Spoke to Kendall and was able to get help the following day. Set up for an appointment was easy and Erick was able to fix our unit in no time. Very pleasant guy who made eveything better. Would highly recommend

Mi
Review №84

Residential Heating and Cooling offers fantastic service. Our air conditioner broke on the 4th of July with heat indices well over 90 degrees. After calling a place we had used before and getting no response, I called Residential Heating and Cooling based on the reviews I saw on Google.Eric the owner came over himself and was able to fix our problem in a very short amount of time. He was prompt, courteous and willing to give up part of his holiday to help us out. We will be calling him in the fall to tune up our furnace so well be ready for winter.

Vi
Review №85

Brett Neitzke, came on time, very knowledgeable and efficient person, I have hi efficency Career AC two stage unit, and diagnosed properly and did excellent job to fix the problemGood job Brett!

Ga
Review №86

Residential Heating and Cooling deliver what they promise! Our furnace broke down on Sunday. An hour later, the owner of the company was at our door. After a quick diagnosis, he presented our options and we decided to have the unit replaced (it was 20 years old). The next day, the unit was installed. They were quick, efficient, and accommodating. If you are looking for a HVAC company, look no further! They are a local, family company, and they definitely now what they are doing. We highly recommend them.

Te
Review №87

This company is outstanding from Kendall who set everything up for me and did a great job to Brett who came out and cleaned up my furnace and installed my new thermostat. Excellent service across the board combined with reasonable pricing. What more could you ask for? I highly recommend you give these guys a callUpdate!Brett was out for our check up and once again he was outstanding. This company does everything exactly the way you want it to be done. Why would you consider anyone else??

Ga
Review №88

Compliments to Eric and his team for completing our full furnace/AC replacement job. Due to a poorly wired AC unit from the factory, it took 4 long appointments to complete the job to our satisfaction, so I feel I must deduct a star. The team was tenacious, didnt ask for final payment until we were satisfied, and throughout the job left us comfortable with nominally working AC. Everyone we worked with is knowledgeable, friendly, punctual, and clean.

Ma
Review №89

I had a great time working Kendall, very helpful and answered all my questions. Perfect office manager!

Pe
Review №90

Needed HVAC certification for our unit, after a number of calls we called Residential Heating & Cooling and Kendall was able to get us on the calendar right away. We received appointment reminder on the day of service. Great experience, I would definitely recommend them.

Co
Review №91

Eric and his team were exceptional! I called on Monday morning and Eric came out that day. He thoroughly explained my options for a new furnace based on our needs for the house. His team promptly arrived on Friday and did a great job with the installation. We are very happy with our new Bryant furnace. I would definitely recommend Residential Heating and Cooling to others! Honest, thorough and reliable!

ch
Review №92

Its nice to have your request replied to, so promptly -in the middle of summer! We very much appreciate having Residential heating and cooling as our go-to company. You helped my son out this past winter with his heating problem in Villa Park, and now our cooling problem in Addison.-The job took most of the day to complete and Jason couldnt have been more confident conveying details and courteous with our questions, keeping us informed through out the process. He cleans up good too. THANK YOU.

Sk
Review №93

I highly recommend Residential. We had an issue the night before Thanksgiving. Kendall was great about getting us in and Jason was terrific. He was very thorough and help explained to me how to reset the unit going forward if the issue happens again. Very good customer experience.

Ch
Review №94

Jason and Eric are great! With our past repairs, they have been so flexible with our crazy schedules and they dont mind my barking dogs! I like how they always clean everything up and always wear their protective shoe coverings when they come inside (even though we have a lot of kids and pets and are definitely not afraid of dirt). Yesterday they worked ALL DAY in the awful humidity and heat to get our new system installed and operating. So thankful that they are so caring and I will recommend them to everyone I know!

Ma
Review №95

The team at Residential Heating and Cooling were awesome! They responded to my call immediately and diagnosed the problem with my furnace. Then gave me the best price for a new one (believe me I checked around) and did an excellent installation. They even checked back to make sure I was satisfied.

Ba
Review №96

Excellent!! Would highly recommend. Eric goes out of his way to work with you & he truly values his customers. Kendall is very pleasant & efficient in handling the office and very responsive to your needs when you call in. The technician, Steve, took care of the A/C repair which was a bit involved due to the location. We feel very fortunate to have found Residential Heating & Cooling. It has given us piece of mind knowing well be well taken care of.

ba
Review №97

When my heat went out on Christmas Day I called residential heating and cooling and they were able to get it up and running in little time. When I spoke to their office manager Kendall, she had educated me on a plan they offer with different perks. She was professional and she broke down the different options of the plan to me so I could make the right choice for me and my needs. I am so thankful I bought the plan because today at my maintenance checkup included in the plan, Ben diagnosed a problem, explained it to me in a way I could understand and was super knowledgeable. When I said ok I’ll call to schedule it he said he could take care of it right away! He had all the supplies with him. He was well prepared, professional and provided me with options. I even got a lower price for the service, and the check up was FREE because of the plan I bought. It’s already paid for itself! I HIGHLY RECOMMEND them!

pa
Review №98

The company is very honest and the employees they send out are not only friendly and trustworthy but great at what they do. Kendall is on top of her game there and is always the one to answer when I call. She gets everything set and you can rest assure she will take care of anything you need should anything arise!

Lu
Review №99

Eric, Steve and Rick were great. They were able to diagnose my furnace issue and install a new furnace immediately. I went from having a cold house and no furnace to warm house and brand new furnace in a day and a half. They were able to accommodate me in the middle of December when it is freezing cold outside. All staff was extremely knowledgeable and the price was very fair. Thank you guys you are the best!!

El
Review №100

Our air conditioner stopped working on Sunday night over this past Memorial Day weekend. We read a lot of reviews for different companies, but Residential Heating & Cooling had so many positive reviews we thought we would take a chance on them. They returned our call quickly and Jason was at our house the next day! He was extremely knowledgeable and personable! It was a lot of work to get our old machine working, especially in the blazing heat, but he got it running (and he never complained)! We thought their rates were very fare and their memberships make it an even better value. Everyone we dealt with at this company was excellent and caring. Hard work and personality make this our new heating & air conditioning service!!! Thank you Jason!!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:479 W Wise Rd, Schaumburg, IL 60193, United States
  • Site:https://residentialheatingcooling.com/
  • Phone:+1 847-637-5331
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air duct cleaning service
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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