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Mavis Tires & Brakes
11164 Abercorn St, Savannah, GA 31419, United States
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Mavis Tires & Brakes

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Ma
Review №1

Alexis is wonderful! She was very informative and engaging. Excellent customer service. She went over and beyond to fix a problem that was done by a different company 100 stars across the board. Times like this its very hard to find good customer service.

Sa
Review №2

Waited three hours with an appointment took them two hours to take the car in the back then another hour to replace tires and balance. When i complained person at front got and attitude and got smart as if i was not in the right to complain..mentioning “well you can take the car with lights on or you can wait until we do out last check” no apology, no checking in just plain unprofessional.

Ca
Review №3

Kimarra and Alexis were fantastic! Fast, friendly customer service!! I highly recommend taking your car here to get serviced.

Je
Review №4

Mavis tires and brakes gave me an amazing deal on my tires I got four tires with an alignment and an oil change for $480. I did not have to wait in line my car went on the rack immediately and the staff there was amazing. I was on a budget which I explain to the manager and they were able to work out a deal with me at the price I had for my budget. The manager was very kind and the assistant was very professional. The place was very neat and clean and well organized again I stress I did not have to make an appointment and I did not have to wait in line for two hours like you do at Walmart. Mavis tires and brakes definitely beat the competition and I would highly recommend them to anyone. Thank you Mavis tires and brakes

Ke
Review №5

Thank you so much. I appreciate you guys for helping me out and getting me back on the road safely.

Co
Review №6

The service was very quick and the staff was very friendly . Especially the lady at the front desk by the name of Kimarra . She was very helpful with an upbeat spirit that push the service over the top!

TM
Review №7

I was assisted by their rep Kimerra who was very knowledgeable and helped me find the right tires for my vehicle while i was on my road trip. i would recommend this level of customer service in all fields

Mo
Review №8

Kimarra was amazing, very helpful, and detailed to the service I was getting done to my car. Always a great environment.

Ky
Review №9

Got my car serviced in a very timely manner! Customer service was OUTSTANDING! Great team in this location. Special thanks to Kimarra for her awesome customer service & squeezing me in during lunch ! Truly appreciate it & would definitely recommend getting your car serviced here!

Ge
Review №10

Alexis was awsome. She went above and beyond to fix a problem made from someone else. I would recommend mavis to anyone needing car service.

Am
Review №11

Been here every time I need a new tire and minor work done on my car! Always works with you to get best pricing and deals, was running short on time to head out of town and they were about to get me in and with a new tire super quick and under price compared to some new by shops too! Definitely check this place out!

Ke
Review №12

This Mavis location made what would be a dreadful experience when dealing with my vehicle an amazing one. Kimarra got me in way before the estimated time that she gave me and out just as fast! Excellent customer service and this location has definitely earned my patriotism

Ta
Review №13

Any time I need any repairs on my brakes, tires, oil changes, etc. they are my go-to! Very fair priced, always great customer service and friendly faces. Even when I needed new tires, they gave me a great price on my Michelin Defenders. Even when they are busy, they always seem to get the job done in a very timely manner. Thanks team Mavis!

Ad
Review №14

I called, made an appointment, asked about the price(I was told $19.99 without tax) to fix my tire that I already removed. Once at the garage, I spent 3 hours waiting. When they knew that I was angry and ready to take my tire else where, they decided to start working on it. It didnt take 15 mins and once done, the bill came out almost $10 more with some fees that where not included($28.34 total). When I ask, if they could replace the tire, I was told that they dont have the tools for it(yes, and I recorded it on my dashcam). If I went somewhere else, I couldve got it done for $20 in less than 15 mins. Ill never ever come to such place again.Edit: It seems that a manager saw my phone number in the picture(I removed the picture because I didnt notice that some personal and sensitive info appeared in it) and called me trying to talk about it. You crooks treated me like my $28.34 business isnt worth your time. Now that I made it public, you want to talk? Are you trying to make me to delete this? Shame on you mavis!

Kw
Review №15

Got my car serviced at this location, my first time going here. I don’t really like shops because I feel like they only care about getting your money but this place was different. The young lady kamara I think her name was really looked out for me and made sure I got the right treatment and made me feel like she cared I really appreciate her.

Ta
Review №16

Mr. John is the best! Another mechanic was trying to get me to fix something on my car that didn’t need to be fixed. And Mr John took the time out to look at it for me just to make sure. And I really appreciate that. ❤️

An
Review №17

Excellent staff! Very knowledgeable and friendly. They do fantastic work for a reasonable price. I highly recommend them!

Le
Review №18

It had been a very good experience with this tire shop. Alexis has went above and beyond to help me and my brother in law to find tires. Great customer service overall. At the end we gotten free window wipers for our wait. Thank you again Alexis!!!

Lo
Review №19

ALEXIS, was the best person at the store. Went in for an inspection for my brakes, and Something happened to my car during my brake check, and ALEXIS made sure it was resolved immediately. The Kindness, Informative, Patient, and Helpful attitude was the best part about the visit. Although I did have to wait a little longer than expected, ALEXIS had kept me updated about every single thing that was needed to be done and definitely taught me things I didnt know before about my car, which helped me understand how things operate in the future. Unfortunately, its a rough time for me financially, but blessingly, ALEXIS made it a true DISCOUNT price as the Store mentioned! Best place to get tires, and of course Brakes! 5+ Stars. Thanks, Alexis.

Ky
Review №20

Kimarra was phenomenal! She ensured that the techs handled my vehicle with care and created a smooth process for me as a customer. This location has become my #1 auto service station.

My
Review №21

They were professional, helpful and honest. Chance was very kind and super hospitable to me. I came down to get new tires and have the put on my car. They had specials that kept the price of services affordable. I walked away a happy Marylander today. My car, shes riding like new😊

J.
Review №22

Quick service, I am very pleased. Highly recommend! The store manager Kamarra is awesome!!

Ci
Review №23

EVERYTHING WAS FAST. THANKS TO KIMARRA, SHE ASSISTED ME WITH COMPLETE RESPECT AND OFFERED THE BEST SERVICES FOR MY PROBLEM. THANKS TO MAVIS AND KIMARRA FOR ALL THE HELP!

Sh
Review №24

Great customer service thx kimarra

El
Review №25

One of the best services I’ve received. Thanks to a young lady named Kamarra my experience was remarkable.

Li
Review №26

Tire had a slow leak, called Mavis Tires and Brakes, and spoke with Chance,he said bring it in, and they check it. Place is clean, plenty of parking and good sized waiting area, steady flow of customers, most had used them before so that was a good sign. Bays were full, so we had a wait until our turn, walked thru Home depot,went back to Mavis a while later,our car was on the rack, didnt take long to find a screw in the tire, repaired it, and we got out in quick time.. thanks to the crew, and the attention Chance us and all the customers. Well be back.

Ch
Review №27

I must say that my experience with Mavis Tires & Brakes has been nothing short of AMAZING, each time Ive come for service or even to get information. The technicians worked diligently on my vehicle! John and Chance displayed OUTSTANDING customer service! They are well knowledged of vehicle maintenance and provided what I needed to send me on my way, a HAPPY customer! Thank you for EVERYTHING!

Ke
Review №28

Great service & staff every time I visit!

T'
Review №29

Friendly and fast service. Very clean establishment. Extremely professional! 11/10. I without a doubt recommend you come here. I will definitely be coming here again for all my tire needs. I am very glad that I came here. Just simply the best! Thank you Mavis Tires!

Si
Review №30

GREAT SERVICE! Thank you Kimara for all of your help. I really appreciate It. I will be back!

Du
Review №31

Wonderful experience with Alexis ... 👍 great..

Co
Review №32

Alexis took great care of me, and the technicians work diligently to resolve my tire issues at a moments notice. I will not hesitate to return to this location for all of my tire care needs. Thank you again Alexis, I greatly appreciate the time and superb service that was given.

Fr
Review №33

Fixed my valve stem leak. Re mounted the tire for me. John the general manager, got me in and took great care of me he was very professional and courteous.Chance the service manager reinstalled my tire on my truck. He was a class act and very quick and thorough.This place will get all my business, as a generator technician and former diesel mechanic, I can personally vouch for their knowledge and expertise!

Je
Review №34

Alexis is always a huge help and Im really happy with the customer service here. More businesses should be this good.

Me
Review №35

When i was in need, Mavis came to my rescue. Thank you Mavis for the excellent customer service and work. I dont know what i would have done without your on time service.

Ki
Review №36

I called because I REALLY needed my oil changed and they were able to accommodate me an hour before they closed. It was cheaper and faster then the dealership who said it would be two weeks before they could guy me in. The staff was super friendly!! Thanks!!

Na
Review №37

I received very good customer service at mavis tire shop Kimarra was very polite and patient and gave me all the help I needed for my tires and answered every question I asked in the process

Sk
Review №38

Fast and respectful service with reasonable prices. Went in for a nail in my tire and was done in 15 minutes! Will be coming again for my needs

Lo
Review №39

Awesome service and very caring employees. Kimarra was awesome and provided great customer service.

Di
Review №40

I went up here to Mavis tire on abercorn they have low rates they are great on customer service and they are so polite to you they make you feel like that you are part of there family I had a truly great experience with them plus the manager her name is kimarra she is a wonderful woman I highly recommend there services to everyone you have a tire problem anytype of problem come to Mavis tire on abercorn .!!!

ch
Review №41

I trust them. Its hard when you move around a lot to find mechanics you can trust. these guys are great about explaining everything without talking down to you, giving options and prices before they start! We drive older vehicles and its such a relief to know they will keep them on the road, running good and safe for our family!

Mb
Review №42

Thank you Kimarra. Excellent service I do appreciate it. I will be back.

Ni
Review №43

ALEXIS WAS MY CASHIER AND SHE WAS VERY HELPFUL AS FAR AS INFORMING ME EXACTLY WHAT WOULD BE BEST FOR ME AND MY CAR

Co
Review №44

Went in to get my Brakes serviced on a Sunday after being turned away from another business up the street. My car was pulled in within 10 minutes of me arriving and I was made aware of what was needed in less than 30 minutes. The longest wait was for the parts I needed but even that was only about 45 minutes. I went across the street and had lunch at Outback and when I got back my car was ready to go. They also offer a Military Discount.

Mi
Review №45

Chance & Alexis was very nice my first time here at this location got a pretty good deal on my tires and alignment. Chance kept me updated while I wait although I did had to wait a while they had my car sitting but Chance got my car for me and as well put air in my tires to help balance out my tires so far so good. See y’all soon! 😁

Ro
Review №46

Chance took care of my tire repair and the service was great. They can take care of all your car needs.I would definitely return.

G.
Review №47

I came in frantic because I had a nail in my 3 week old tires. The technician was exceptionally nice and helpful. Great service. This was my first visit but it won’t be my last. I will definitely use them in the future and refer them to family and friends.

Ma
Review №48

Brought my car in for some new brake pads and rotors.Staff was so friendly and quick to assist me.Great service for a very reasonable price! 10/10 recommend this shop for any of your automobile needs.

Ch
Review №49

Chance and the rest of the guys were spot on with my service. What he said might take all day only took 1/2 the day. Very happy with the tires I bought. Nitto 35x13.50 x20. Spoke to another tire supplier in town and they did not want to accommodate with size tire I wanted so I took my business elsewhere and I’m happy I did.

St
Review №50

Took my car here over the weekend, for oil change and tire rotation.. excellent customer service. Will definitely come back in the future!

Ce
Review №51

I had a great experience with pulling up and get my tire plugged, Mell did a great job explaining everything and helping me out! Great work, guys

Au
Review №52

Absolute amazing service! These guys care about the well being of their customers and try and take care of them as best they can. I will definitely be coming back to Mavis for any repairs in the future.

Jo
Review №53

Do not come to this place,very bad service.

Je
Review №54

Chance did a great job. Got us in and out quick and easy!

Wi
Review №55

Great service. Went in for an oil change on my fiances car John was the man on the floor that day. The customer service was amazing. I also got told what else needs to be fixed on her car. I would definitely recommend this to anyone else.

Th
Review №56

Alexis is a real peoples person! She is very knowledgeable and great for the company‼️💯

Mr
Review №57

Excellent service love love love Alexis. I always get the best service and good laugh when I come. Will return when needed. Thank you 😊

Ke
Review №58

Was going to Savannah on business and had a blow out about 100 miles from my destination on I 26. By the way, AAA did a terrible job in getting me help. Got to Savannah and the next day searched about 3 hours for the right size. One nice dealer found out they had the right size at Mavis so I drove their and the manager John and the technician Mell did an absolutely greatjob and even noticed the other front tire getting ready to go and also noticed that the last tire person put the rear wheels on the wrong side. So he did that also. They had a nice waiting area with coffee, drink machines and clean rest rooms !! What a pleasure !

Ke
Review №59

Manager was great. Techs, not so much. Waited for an hour just to get a tire looked at and asked the estimated time it would be done and got nothing but attitude from the guy covering the managers break.

tr
Review №60

Thank you Kimarra service was excellent.

Sa
Review №61

Loved this place. Especially the person who take care of me Jason Johnson he was very helpful had an answer to every question I asked. Very patient took his time with the work. The staff was wonderful as well as friendly and welcoming all together a good store I will definitely be back.

Ch
Review №62

Thank you for a fast service! John is so nice and helpful! I highly recommend this place! They know what they’re doing. I’ll be back to fix my car here again.

Ta
Review №63

Thanks to John and the crew at Mavis, my husband and I were able to get back on the road quickly. We had a flat tire from a screw that they were able to patch up even on a very busy day. Thanks again, guys!

Fa
Review №64

Best service in Savannah come check them out

Is
Review №65

Had Chrysler 300 that just needed brake caliper replacements. Which I already bought the replacement part. Every other shop either wouldn’t install it or was way too pricey for a simple job.Called them. They got it in. Got it done next day.

An
Review №66

Good Morning,Firstly, I would like to mention that Mr. Charles represented your establishment very well.Many Companies have gotten away from that personal touch of Customer Service.However, Mr. Charles identified that Customer Service is the key to repeat sales.Secondly, I would like to commend him for suggesting the proper recommendations for my vehicle.Thirdly, I would recommend my friends and family to visit this location.Great Job, Mr. Charles

Gw
Review №67

I love this place and hope to never go anywhere else! Leah and Alexis had awesome customer service in any way possible! I went in with negative expectations but these two staff members had me leave this car shop with an amazing outcome.

Jo
Review №68

These people know there stuff. Very friendly and fast. I love it here. I will be back.

Di
Review №69

I can’t possibly recommend this place more. They installed new run flat tires on my BMW, did a front end alignment, and an oil change. In each case, they let me know what promotions they had to save me money, and fully explained the warranties that came with their service. And they’re super nice, knowledgeable people. Totally worth giving these guys your business.

Da
Review №70

Great customer service! & labor was quick !!

Ro
Review №71

Great emergency service when we blew a trailer tire; the only place within 20 miles that had our tire in-stock. I was in and out in less than 15 minutes! Impressive.

la
Review №72

Great customer service and great staff - especially Alexis and John. I had troubles with my car the past few weeks and I couldn’t appreciate them more for helping me and getting me in quickly when I called. I highly recommend and wouldn’t go anywhere else !

Wi
Review №73

Brought a tire in for a patch. I came back in about an hour and the guy hands me the tire and says there you go so I asked what I owed and he said nothing. Just give us a good review. I am and I did!! 5 stars!! Thank you Mavis Tires!!!

Cr
Review №74

Truly a great place to go for your cars needs. Customer service is like no other, kamara really cares about making sure her customers are taken care of.I have found my new favorite car maintenance place!

Ke
Review №75

Mavis Tires on Abercorn have the best staff and prices in Savannah. We were in and out in no time! I would definitely recommend this place to my family and friends. Ask for Griffin hes the best! Thank you so much for your help!!

Br
Review №76

Great service picked up a screw in my tire and less than 25 bucks the screw was extracted and my tire holds air!

Qu
Review №77

Absolutely everyone at Mavis Tire deserves recognition. From the Representatives who take questions and schedule appointments to the mechanics in the work area. Everyone was very professional and I appreciate them returning my car to me representatives who take questions and schedule appointments to the mechanics in the work area. Everyone was very professional and I appreciate them returning my car to me FIXED & in a timely manner. I recommend them for ANY car Troubles and they have a loyal customer from here on out ! Thank you guys so much

Ka
Review №78

Amazing customer service all round

Tr
Review №79

My experience was magnificent, the employee Kimarra was lovely and very knowledgeable. She offered me great suggestions. My overall experience with this company 10/10. Great work on my car team!!!

Jo
Review №80

Needed a new spare tire rim swapped in, and they took care of it in 5 minutes. Great shop!

Ja
Review №81

I’ve always trusted kimarra with the safety of me and family. My car is always in tip top shape

Ha
Review №82

They got the job done and got it done right. My wife and I send all our cars there. They have great customer service and great work and go beyond. Thanks Wyatt and Griff

Ch
Review №83

Great price is an excellent service. Had a nail in my tire and they were able to repair it quickly and get me back on the road. Griffin was very helpful and the rest of the team was very helpful and polite! Griffin took the time on a Busy afternoon to explain my awkward treadwear pattern and what I should do to fix it.

Ke
Review №84

The manager John was very courteous and helpful with all my needs and very professional. I will be coming back in the future for all my auto work.

Ja
Review №85

Today I received service for the time from this location for the but rest assure it won’t be my last. The service was friendly, efficient, and professional. Definitely would recommend anyone to come here!

Gr
Review №86

The staff is very knowledgeable and was able to service my import very easily. Service time was as expected in this current pandemic and they informed me of what my car needed and what was suggested for service. I will definitely bring mine and my wifes car here for future maintenance. Thanks to Wyatt and the staff for such great service.

Ti
Review №87

Got here at 10:55am for an oil change and the cashier was telling me upon arrival that they only have two technicians and the wait would be longer than normal.When I asked would it be over an hour she couldn’t confirm. However, I heard her tell another customer that came after me that she only had two cars ahead of her. Why couldn’t she tell me that?11:34am I’m still waiting and she is complete with the customer that came after me. She offered the customer free lunch as an exchange of the customer completing the survey.Even as the phone rang, she never answered it while on the phone on the phone with someone else.12:15 pm I’m checking out. The technicians didn’t speak to me but I heard them speak to others. The cashier recommended I came back for additional work.The customer service was trash 🗑Update: I just called the headquarters after Mavis left the “sarcastic” message on here thanking me for choosing them without addressing any of my concerns. I will not return to this location and I will let everyone I know not to come here as well. WOW! Talk about a slap in a customers face.

Ca
Review №88

Working here with john and Alexis was a real pleasure, going to miss you guys

Da
Review №89

Great service and awesome people.

A
Review №90

The service was fast and the employees were on point. The lady in the front was very professional and the lobby was clean. The price of my brake job and oil change was a great deal. They have a new customer now.

cr
Review №91

Excellent serviceKnowledge staffWill recommended to my friends and family.

Ch
Review №92

My card brakes had suddenly wore out, and I was worried about getting them fixed because I use my car for work. I came to Mavis Tires and was given a free brake inspection and was given a great financing option due to being low on money. I would recommend anyone who may have emergeny problems with their brakes or tires to give Mavis Tires a vist.

Ga
Review №93

They have great prices and even more great customer service. They are very transparent about what’s going on with your car.

st
Review №94

A great experience, John was awesome to work with!

Au
Review №95

I took my car in around 9 for some suspension work. My mornings are crunched so time is never on my side . I was told I could pick up my car in the afternoon at 2. I was so worried about transportation until then but they blew my mind . I got a call around 11 stating my whip was ready . I thought it was a dream . Not only was timing perfect, but my car has never sounded this great in years. Excellent work and excellent customer service. The store manager and his staff was exceptional. I definitely will be back anytime I need my vehicle serviced. HIGHLY RECOMMEND!!!!!!

St
Review №96

Waited two and a half hours for a brake appointment before giving up and asking for my keys so I could leave. Not so much as an apology -- just a grunt and someone elses car keys. I will not be back.

Ch
Review №97

Leiah and John are amazing and went above and beyond to provide me the best service with my vehicle. They were friendly, personable, respectful, timely, and communicated with me at all times the progress on my car. Wouldn’t want my car I. Anyone else’s hands!

Kr
Review №98

Exceptional service all the way around! The manager JohnMurray was very helpful in explaining what was wrong with my vehicle and had it serviced very quickly!

Ke
Review №99

Had a great overall experience here! Will be back for all future services!

Is
Review №100

I love the work they do to my car the mechanic that changed my tires was Excellent his name was Jason Johnson and he changed my oil i loved it

Information
22 Photos
100 Comments
4.1 Rating
  • Address:11164 Abercorn St, Savannah, GA 31419, United States
  • Site:https://mavistire.com/locations/savannah-abercorn-st-ga.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 912-324-5874
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–8:30pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:9am–5pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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