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Poolwerx Sarasota
8436 N Lockwood Ridge Rd, Sarasota, FL 34243, United States
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Poolwerx Sarasota

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Br
Review №1

Absolutely the best pool care/store I have ever used. Service is impeccable, friendly, accurate, and most importantly- HONEST! Staff and owners actually know the correct methods to get chemicals perfect and keep them there without pushing other products that aren’t truly needed. The Endure water conditioner is truly a game changer! I will never have a pool without Endure in it ever again. THANKS!!

Th
Review №2

These guys have a lot of expertise and are very helpful. Our pool filter malfunctioned and they were able to replace it the next day. While they were at our house, they made some adjustments to the equipment to fix problems that I didn’t even realize existed. For example, the robotic pool vacuum cleaner wasn’t cleaning the walls of the pool, so they made some quick adjustments to the jets and now it works perfectly! Highly recommend.

Ho
Review №3

Nice friendly place. They check my water & re finished our pool. 👍🏿😁

Be
Review №4

Steve and crew are really supportive of my coming up the learning curve on pool maintenance. Their “pool school” was superb Steve is very patient and explains things easily! Superb customer service.

Jo
Review №5

Our pool renovation was an entire overhaul. From the Resurfacing to the waterline tile, to the coping tile, to the material needed to fill in the deck where old tile was removed, to the new LED color changing light, was all a great experience.Amy was a pleasure to work with. Shes a woman of conviction. She feels the customers needs. She really cares. Plus her personality is such a delight to work with. So bubbly and real. Every step in our pool remodel was tended to with the utmost care, communication, and effort to make it the best experience. I have to say the same about the entire outfit. Between dealing with Steve, her husband, and Rob also, they all share the same attributes, of sound quality business practices with true care. I highly recommend Poolwerx for all your pool care needs.

Su
Review №6

We now have the coolest classiest most beautiful pool I’ve ever seen. Full renovation including a new LED light. Amy guided me all the way through the process of selecting the tile and selecting the pool color and making sure I was absolutely happy was her priority. Amy is a fantastic person, caring, good spirited and very patient. She Provided samples to bring home and experiment with, provided feedback on my choices, explained the process all the way through. what’s going to happen and what to do and what not to do. Steve and Rob were the tech guys who installed the new quiet variable speed pump. Steve came over numerous times from pool fill up through start up to scrub the pool finish and check chemical chemistry. It was the best experience I’ve ever had with any contractor in a very long time. Dan and his wife Salina did the tile work. They were very friendly and craftsman in their field. I never met the crew that did the pool finish but it was gorgeous when I got home from work and very pleased with the color choice. I picked Emerald Isle smooth which has a light green tint to it with some aqua and white speckles in it and I was nervous all the way through to installation and when I saw the color I was just in awe. Due to a delay in delivery of the concrete due to COVID, through no fault of their own, Steve and Amy offered us a free mosaic on the house. So considerate, so awesome. we love Amy and Steve at Poolwerx Sarasota. I highly recommend.

Sh
Review №7

Prompt and extremely helpful.They go out of their way to ensure you have the correct measurements based on our pool size and type.Free water testing anytime.Never tried to oversellAnd, will go out of their way to show you what measurements of solution is recommended as well as proper steps to ensure proper levels are maintained.10/10 one of the best businesses and owners Ive had the pleasure of being a customer to.

Ma
Review №8

OMG...during difficult times re: Covid and the scarcity of equipment and service, Amy and Steve were so professional and courteous. They not only kept us informed of the progress of obtaining our pool heater, they were here immediately upon receipt of it and installed it to perfection. And thank you to Donovan, their technician who was equally as wonderful. News Flash...their prices are comparative but their service is unsurpassed !!

Mi
Review №9

Steve and Amy are Excellent to work with. I originally called on the phone and Steve took the time to go over everything with me and answer all of my questions. So I drove 70 miles to buy from them! That should say enough but even after I went there, they both were so nice to deal with and full of information.Do yourself a favor and save time, just work with Pool Werx as it would be a pleasant experience!Thank you Steve and Amy and Im sure I will be back!

Ma
Review №10

I was tiling a area near the water that could be flooded with salt water and at the advice of a worker at Home Depot came to Poolwerx because they had more specialized products and I was told were very helpful.I told them my problem and the spent about a half hour on the phone talking to different people they worked with including pool contractors to get advise on the materials I needed and how to do the work. Some of the materials they recommended were from Big Box Hardware stores like Home Depot. And others they sold were specialized for similar wet environments like a pool. I ended up buying only the specialize tile setting material from them as I had already bought the other materials prior to going there. It was a competitive price and superior product. Even the tile store near by did not have such good material.Their service and products are excellent. They seemed more interesting and making me satisfied then my business. They take pride in what they do. A nice experience. They also practiced safe public health practices as this was during the pandemic.

G
Review №11

LOVE this place and these folks... SO helpful, honest and caring. We do our water maintenance ourselves and these folks make it so easy!

cl
Review №12

Amy & Steve have always been providing exceptional customer services. Always take time to explain why & how to maintain a good pool.Just now was my very first time to learn how to change the filter cartridge. Lid was stuck. Steve offered to come to the house to help with no hesitation. Its more than an act of customer service. Its their act of genuine humanity to the customers.Amy & Steve, Im very grateful for the help you have extended to me! Thank you so very much!!

Jo
Review №13

I needed a Pool Pump replaced in short order and I reached out to Poolwerx and was very happy with their Customer Service and Delivery of Service. I worked with Steve who was great, responsive and delivered very efficiently. Many thanks for providing excellent service.

Ma
Review №14

Poolwerx must have contacted AquaLeak because they reached out to me today to schedule a return visit from one of their techs to try and get to the bottom of why our pool is leaking. They are also going to connect with Mirasol Fafco Solar, the company that installed our pool heating system, to compare notes. I must say, Im very impressed with how PoolWerx is handling this. Once they alerted us to the leak and we had the pool checked, I assumed wed be on our own as far as trying to figure out why the pool continued leaking. Thank you for going above and beyond in helping us with this problem. Your classiness will not be forgotten.

Na
Review №15

This store is the best! Amazing customer service and super knowledgeable. They took the time to answer all our questions. We walked in as new pool owners and left with tons of useful information. You won’t be disappointed:)

Pa
Review №16

I learned about Poolwerx from several very positive reviews on nextdoor.com and I will echo their praises. Amy and Steve are great examples of how a business should be run. They care about their customers and have the knowledge to provide good service. Donovan, a service tech, is courteous and also knows pools and the equipment to run them.

Ry
Review №17

A very respectable business with exceptional service and even better customer care. Steve and Amy are always responsive and focused on providing you the correct service/products. I had a difficult time justifying paying someone to take care of my pool, in retrospect it was an excellent decision and well worth it.I wish all businesses were this easy to work with. Thanks Steve and Amy

Af
Review №18

Great products at reasonable prices. Outstanding customer service. I purchased a pool heater and pumps. Never tried to over sell me and explained my options in detail. Everything was explained as to when and how everything would be installed. They arrived on time and with a great attitude and enthusiasm. Fantastic people to work with.Finally, Pinch a Penny has some serious competition to deal with!!!

Pa
Review №19

Steve and Amy have been so nice. We’ve been having trouble with the timer on our pool. We gave them a call after meeting them at their new store on Lockwood Ridge Rd. Steve came over 3 times and called the manufacturer so he could set the 2 speed timer right for us which he did. He will have our business from now on. Thank you so much Steve and Amy

Ch
Review №20

Amy and Steve have been great from the beginning. My family and I purchased a new home with a pool, we have never owned a pool before so we had a lot of questions. Steve and Amy worked on estimates for a new pool heater and salt converter. I really liked that Steve is training Alex on the job, I think this is wonderful for a family business. The install went well, we are very happy with our heater and salt converter.We thought something was wrong on a Saturday, Steve and Alex came right out. My husband is doing a great job taking care of our pool with Steve and Amys help! Highly recommend

Tr
Review №21

Reattached and grouted some hot tub tile that had fallen off. Prompt and professional! Did great work.

Ne
Review №22

I cant say enough about Amy and Steve! They have been so patient with me, answering all my questions and explaining my options. I appreciate their cost conscious approach and willingness to help me take care of my pool.

Ed
Review №23

Thank you Steve and Amy!This should be the ONLY pool store you should go to. Steve and Amy are amazing business owners. They go the extra mile for their customers. They are always willing to explain everything to you in laymen terms. They try to work with your budget and never over charge.I am so glad that i no longer have to deal with those yahoos over at pinch a penny anymore.

Sa
Review №24

Steve took all the time I needed to explain how to repair a leak myself. He never tried to push me to purchase his services to do this repair. ETHICAL. Poolwerx will be my go to place. Thanks Steve

Cl
Review №25

Great little pool apply place! The service is fantastic! Ill go nowhere else now...

Le
Review №26

Steve, Amy & Alex are a wonderful family run company to deal with. Being a new pool owner they came to my house, consulted on my needs and followed up a few times to ensure everything was 100%. I couldnt be happier with their smiles and service!

Os
Review №27

Excellent service, very knowledgeable and honest.

Bl
Review №28

I came in for a raft for our new pool and was warmly greeted and shown around. My kids were given popsicles while I shopped. Also, the raft that I purchased was about 20% cheaper than what I found online.. I highly reccomend this place! Thank you poolwerx!

Lo
Review №29

We had some major problems and they fixed them all with great customer service! Highly recommended by me

Jo
Review №30

Fast, excellent service, Thanks

Information
69 Photos
30 Comments
5 Rating
  • Address:8436 N Lockwood Ridge Rd, Sarasota, FL 34243, United States
  • Site:https://poolwerx.com/locations/florida/poolwerx-sarasota/
  • Phone:+1 941-914-7665
Categories
  • Swimming pool supply store
  • Disability equipment supplier
  • Pool cleaning service
  • Swimming pool repair service
Working hours
  • Monday:9am–6:05pm
  • Tuesday:9am–6:05pm
  • Wednesday:9am–6:05pm
  • Thursday:9am–5:05pm
  • Friday:Closed
  • Saturday:9am–6:05pm
  • Sunday:9am–6:05pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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