There are very few Auto shops in town that can even get close to Encore! Their service is incredible and accurate. They actually go up, above and beyond what may be needed and take the time to explain everything to you, so you, the customer, can make a informed decision. Charles and Robert in Service are the best in the business. Not only do they handle the entire service department, they are also a small bit of a concierge service. My wife and I travel back and forth from Boulder, CO to our Condo in downtown SRQ, and they have been an incredible world of help when it comes to servicing our older Porsche! If you are looking to buy a vehicle or service your vehicle, you will not be disappointed working with Encore Motorcars!!! IMO, they are the best SRQ has to offer!!

I love tne car I bought here. I’m even happier to have a shop I can trust who keeps my car running great through the years. Thank you Robert & Charles. Just picked up my car fixed & washed, like picking up my new car all over again.

Purchased a vehicle, service was fantastic and all personnel friendly and knowledgeable—Would highly recommend!! My sales Manager, Chris was fabulous and professional, and Personable. Best dealership ever!!

Working with Chris Jett was easy and the process of purchasing was seamless. Being an out of state buyer came with minor adjustments due to out of state financing. Initially planned to have our 2011 Lexus IS350C with less than 24k miles shipped but decided to fly to Sarasota pick it up and drive back to GA. The process was quick and efficient. We were satisfied with the representation of the condition upon arriving the vehicle condition looked as pictures described and mileage checked out. We look forward to years of enjoyment from this beauty. If in the market for a new used vehicle with minimal miles and exceptional condition consider Encore Motorcars of Sarasota...you wont be disappointed!

Absolutely profesional from taking the appointment to following through on promises. We have a 36 year old Mercedes and they’ve been amazing with the care and maintenance of our vehicle. Always at or below estimate for repairs and done right. I trust them more than I have any dealer I’ve used. I can’t say enough great things about them. Trust. Number one!

Two people I know and trust recommended Encore Motors for service. My BMW 328d was serviced for the price I was quoted, on time, and cleaned inside and outside. I was very impressed with their professional and courteous demeanor. I will not hesitate to use Encore from now on.

My wife an I were looking for a truck to pull our RV. We stopped in to see what was in inventory. John Steinhauser came right out to see us. He listened to our needs and showed us a nice Ram truck. We bought it. There was no pressures at all. John wanted what was best for our needs. And John was very knowledgeable and helpful through out the whole sale process. He is a great guy. Thank you for all your help

Very happy with my experience.This survey begins with the statement; I want to personally invite …..It’s not signed and it comes from a survey companyReally dumb.

My experience with encore has been outstanding! My husband and I each purchased a vehicle from Encore motors and are extremely satisfied with their service and professionalism.

This is a reputable and customer oriented business. I bought a three year old Mercedes from them and did not ask enough questions during the test drive. The car while beautiful was difficult for me to get used to. We decided to sell the car so I called the dealership to cancel the extended warranty we had purchased. Al suggested they might buy the car back and in a few minutes Guy called and made me an offer. We thought about it, I called him back and we agreed on a price. We returned it the next morning and received a check! Of course we lost some money but the peace of mind of not trading it in on a new car was worth it. I would not hesitate to buy another car here as they focus on total customer satisfaction.

Rude owner, would not honor the listed price online and simply says go elsewhere. ( perhaps having a bad day ?) unless all the reviews are fake …

Outstanding Communication and Service. Always getting updates on the status and when Im in a pinch they drop me off at the office and have even picked me up and brought me back to get my car. Great Team

The sales person I am working with is highly knowledgeable. People I know have bought cars there and got great deals and great cars. All good experiences.

We recently purchased a car from Encore. We were there on a Sunday and knew which vehicle we were interested in. The dealership was very busy, but we never felt ignored. John Steinhauser was our sales person. He brought us the keys to take the car for a test drive. He was never high pressure - this place has the luxury of letting the vehicles sell themselves. All the cars on the lot are way above average in terms of looks and with low mileage, however, the pricing is amazing for the quality!!! We wanted to purchase the vehicle, and the entire process, from the time we got there until we left (with the car!! :)) was about two and half hours. Very fast! The bumper needed a little touch up but the only day that could be done was on a day we were not available to take the car in. John went way over above and beyond to help us out - getting the car back for the repair. I could not believe the service we got from him!!! I have purchased several vehicles and this was by far the best experience I have had. I highly recommend John and Encore Motorcars of Sarasota.

Bad salesmanship, sold a car a friend wanted to buy but never took her details so she lost it. Some of the vehicles had some sketchy details. Did meet a very satisfied customer who raved about the car and service.

Quality, professional service, very reliable, and a fair and honest price. Thank you! My go-to for all my auto needs (BMW).

I saw a vehicle (a BMW) on autotrader.com, called Encore and was quickly emailed with a response. I indicated an interest in seeing the vehicle and test driving it and was invited to do so that afternoon by Chris Jett, who said he would be available when I arrived. I told Chris that I didnt want to play games, that what I wanted was a fair appraisal for my trade in and a reasonable price for the vehicle I was interested in. It was a non-stressful discussion and I received a quick and positive response on both issues. I bought the vehicle and am very pleased with the professional manner in which the transaction took place. One of the reasons I was willing to drive from Tampa (where they do sell BMWs) to Sarasota was the dealership rating and, trust me on this because I dont make recommendations like this often, this dealership has CLASS written all over it - location, personnel and quality of available vehicles . Bottom line: you cant go wrong if you want a quality used vehicle and if you give Encore (and Chris, of course) an opportunity to serve your need.

Great experience. This was our first time buying a used car. Did all of our research online and found the car at encore motors John Steinhauser, the salesman, gave us the information over the phone and had the car ready for us the next day. We drove 1 1/2 hrs to Sarasota. He went out of his way to ensure we were well informed and delighted before as well as for days after the purchase of the car. We love the car! The business office made the transaction very smooth and were extremely accommodating.

I bought a used car. Andy was our sales professional and he did a wonderful job. Andy was very knowledgeable, very professional and good with follow up. Everything went very well. We will probably come back for another car.

Have bought several cars from here and always use their service, which is quite good and worth the value.

Had a great car purchase experience at Encore. Chris the salesman made the process smooth and easy and really enjoyed the interaction. Love my used Porsche 911 and just had the vehicle completely checked out and it was in excellent condition as advertised and promised. Al the finance guy was also very helpful and saved me some money on my new tag to boot. Great job guys and Happy Holidays to the Encore team!

Purchased a used car from Encore. Our salesman John S. made the experience enjoyable which is not the norm in the auto business. John and the dealership were friendly, professional and respectful of our time. John listened to us and did not pressure us at all. They sell high quality cars and take pride in their services. We found the perfect automobile.

Encore was recommended by a very reputable auto mechanic, so I took their advise and was very pleased I did. Bought a great, fun car... Andy was super helpful and made it all easy.High recommend Encore . Everyone there was great.Thank you Andy

Worked with John and Guy to help me with a new vehicle. The BMW X3 I purchased was in like new condition and at a great price. TheY worked to get me the most for my trade and the delivery process was effortless. Highly Recommended dealersHip unless you like the drama and games of a new car dealer.

We purchased a 2012 Mercedes E350 from Chris and her was absolutely fantastic from the time I called him about the car to when we signed the deal. I would not hesitate to purchase another vehicle from Encore. Top notch high end car dealer with impeccable service orientation.

My husband and I had a wonderful experience at Encore Motors! Chris J. greeted us and was very knowledgeable about the vehicles we were interested in. He found us the perfect car! We absolutely LOVE it and the service we received! We highly recommend Encore Motors! ⭐️⭐️⭐️⭐️⭐️

We went to see a car they had on their lot. John helped us look at the car. He was very professional and personable. We told him we just wanted to look at it. He offered for us to take a test drive we declined as we just wanted to look at the car. John continued to hang out with us as we looked at the car despite the opportunity for a sale taking place being low. When we went to leave, John thanked us for coming, gave us his card and told us to call if we had any questions to call. By the book this is how a interaction with potential buyers just browsing should go.

Great dealership...From the first response back to me inquiring about a 2012 Maserati, to how they handled the delivery, and me trading a car in from 900 miles away was first class. Russell Lee was great start to finish, he handled everything quickly that I threw at him.Russell sent me several personal videos highlighting any minor paint defects and overall condition..To one of my requests of asking him to measuring brake pads and life expectancy was done with honesty. Car was delivered to me sight unseen to my house and wow was I impressed.Car was better than described. I would highly recommend Russell to anyone looking to buy a quality car.Dont go to Carvana ( I did youll be disappointed), go to Encore Motorcars for a great and honest car buying experience.Thanks to all at Encore,A Happy Customer

Car service with class and great character. Simply the best

I Purchased a Tesla model S, the salesman was knowledgeable helpful and I’m very easy-going no pressure sale. I would use them in the future. Overall they were one of the best dealerships I have ever worked with.

Encore is the only place I would buy a used car. They are honest, fair and competent. John Steinhauser is the best! He knows his business, is a man of integrity and makes the buying experience a pleasure.

They have a lot of very nice high-end cars good prices, they also have an honest and affordable service department

Purchased a secondary car, not very expensive. Great sales rep (Tony). They made a nice deal & then AFTER it was set, they felt the car needed a new AC compressor, and they installed one .....no charge to me. I will go back to Encore when I replace either of my cars, and I plan to use their service department in the meantime. Best car buying experience I’ve had.

They are always very helpful in every way in finding your car always very friendly and kind. We have purchase several cars from them and will go back and buy other cars from them in the future.

WARNING, WARNING, WARNING!!!!They sell flood cars without telling you!!!!!I purchased a 2014, Mercedes Benz GL450 with 40K miles from Encore Autos, Sarasota, FL on 10/24/2018.WHICH HAS BEEN A DISASTER!!!ENCORE AUTOS IS A GREEDY, DECEITFUL, UNTRUSTWORTHY DEALERSHIP!!!!!!!!Encore sold it to me as a clean titled car but I have found out that “someone” changed the title from a salvage/flood car to a clean title (which is illegal). Before purchase I received a clean title, car fax and service record history.While driving the car back to MN for the Holidays, Brian Wolf and I had serious electrical issues with the car and struggled to get it to MN.I immediately brought the car to Feldmann Mercedes Benz in BLOOMINGTON, MN (the best dealership I’ve ever dealt with) to be checked out.... and it is still there!MB tore the car apart down to the exterior walls & found WATER throughout the bottom pan of the car where the main “Brain” wiring harness lays. The wiring harness is corroded and shorting out.The repair estimate is 18K and I will have a salvaged car title then.We called Encore Autos and told them what was wrong. They have completely denied any responsibility and will not make this right and refund the 40 Grand I paid for the car in addition to all the other expenses and lack of having a car.My auto Ins has denied my request for a claim, and I don’t blame them because they proved that this water damage happened WAY before I purchased the car.I have driven it about 4,500 miles and we have NOT had any significant rain since my ownership.The car was traded-in to Mercedes Benz of Daytona Beach shortly before I purchased it. I found out while digging into this, that MB sold it to Mannheim Auto Auction who sold it to Encore motors.Encore Autos has been sleazy, greedy, deceitful and untrustworthy to me. I purchased in good faith with cash.I strongly recommend that you DO NOT BUY A CAR FROM THEM!I am forced to take them to civil court under the Florida Deceptive and Unfair Trade Practices Act.

Always a worry free experience. I have been servicing my Mercedes at Encore Motors for years. Robert is extremely helpful and professional.Best service in town.

I wasnt sure what to expect when Chris contacted me about a vehicle I was interested in. He was not only polite, personable, and knowledgeable but also professional. I felt like an old friend of the family. I am super happy that Chris and I were able to work together to get me in my new to me used vehicle. I would definitely recommend any friend or family member to Encore. I had a great experience. Thank you Chris!!!!

Purchased a used Mercedes Benz. Salesman kept us fully informed of all minor adjustments that needed to be made before delivery. Good experience. Would buy from them again.

Had a few issues with my Mercedes. Not only did the service manager JV nail the problem down but ordered part and fixed the next day! About one fifth the cost of others. Not often do you see the service manager working in the garage with the mechanics but he does. Very surprised and pleased

Salesman very nice and very helpful. Probably went out of his way to help as I was 800 miles away. John arranged the transport to my house. Everything went smoothly. The salesman John Steinhauser was the very best salesman I have ever dealt with. Ive been buying vehicles for 50 plus years. Even worked at a dealership for 12 years. Not only did he get me a good deal. But he made up for the missing items I wanted. Found an owners manual and papers but personally test drove the car to check the tires. John took time to contact me after it was delivered to check to see if everything was okay. If I ever talk to anyone wanting an exotic or rare vehicle I would surely recommend John Steinhauser and Encore Motorcars.

I am New to Sarasota and Encore was recommended to me from a friend who purchased a used vehicle from them. Everyone at Encore is professional polite and more than helpful. I have had to bring my car for service that was unscheduled twice and JV in the service department was wonderful. They fixed my car for a fair price. They were knowledgeable and efficient. I would highly recommend them for salesand service.Jamie

Very knowledgeable and honest people would definitely recommend

My air intake pipe cracked in my BMW on a Friday night on the way to my daughters wedding rehearsal and I called encore right away and spoke to JV and he got my car right in the very next morning and had it diagnosed, part ordered and a rental car all lined up for me!! It was fixed and I picked it up Monday afternoon. I got to my daughters wedding no problem and hassle free all because of JV at encore motors!! Thank you guys so much!!

Very polite an efficient staff. Fair pricing. Superior service. Been coming to Encore for years. Great guys to work with.

We recently purchased a used car from Encore. This experience was the best car buying experience we’ve had. Low pressure sales and quick paperwork.

The a/c blower motor failed on Thursday, ordered part to have on hand for a Saturday repair. Not from local area. Passing through town. Very professional service manager and willing to go out of there way to complete the repair in a timely fashion.Would very highly recommend them to all that would ask!

Chris Jett was awesome, and finance guy was quick to get us out in 40 minutes and totally looks like Bill Murray....Great people to deal with.

Beautiful cars. Staff are friendly and not pushy at all. Its refreshing!

Repeat buyer for good reasons. John was wonderful, financing team was great and the whole experience was a pleasure.No pressure tactics, no nonsense just great cars priced right and a much better day.Also best shop in town.Well done!David

Our experience at Encore Motors was Fabulous. My husband purchased a vehicle a month ago through John Steinhauser and was more than pleased with the service and purchase of his vehicle. I as well just purchased a vehicle with help from John and his co-worker Andy. Both very professional and knowledgeable about their vehicles and products. My husband and I left with all smiles. And it doesn’t stop there, if you need any help they are ready to guide you in the right direction. Thanks guys!! Will recommend you highly 😁

Ive been servicing my Lexus at Encore for the two years since purchasing the car. They are professional, friendly and my car is in great shape. Highly recommend!

Do NOT bother contacting these people. Any car listed online will most likely NOT be at the lot. Classic bait and switch tactic. Two separate occasions now have I contacted them regarding vehicles they had listed online via their website and AutoTrader and the car wasn’t actually available, both times given the same excuse “it just sold, but I have another coming” Very fishy.

I’ll tell you, not only did my car look great on their website and when I went into the dealership to look at it ... but six months after buying it, I couldn’t be happier. Service there for my first oil change went great. Awesome to have somewhere I can depend on to treat me fair Servicing my car on top of a great buy. - Thank you!

The best way to describe a great experience is that it was a no surprise event that went just the way you would expect. So Im a fan of Encore Motorcars

Would recommend to anyone in the market for a really nice vehicle. Fantastic buying experience .

My initial experience with Encore Motorcars of Sarasota was through email communications regarding a specific vehicle in their inventory that I had located online. Even before I met him in person, my sales representative, Tony Poole, confidently guided me through the negotiations and the final sales agreement with exceptional customer service skills. Upon arriving in Sarasota to pick up my car, I found Tony and the whole the dealership to be welcoming, efficient and focused on making my buying experience a priority. The transition through the paperwork, thanks to Al Pagan, was well organized and thoroughly executed. As I drove back home in my Mini Cooper, I was confident that I had made the best decision regarding my vehicle and the people who stand behind it. Diane Good, Key West, FL

Encore had a great selection of cars for me to look at through my Mini Cooper search. Fell in love with a beautifully fully loaded Mini Cooper that John personally selected for me based on my taste. Although it was out of my price range they worked with me enough to make my dream car a reality. Their prices are great to begin with. The only thing I thought was odd is the car didn’t come with a full tank of gas when I bought it, but that’s insignificant compared to the awesome deal I got. Recommended for sure 👍🏻

I purchased an auto from them. Russ was informative, professional, and quick to answer any questions. The purchase process was quick and easy. I would definitely buy from them again.

I Brought my Lexus in for routine maintenance and to check a couple of things out. Easy scheduling and check in. Very reasonable pricing! I own a out of state repair shop and you are always better off going to a solid, well reviewed, independent shop that earns its business through good work and referrals. They have 2 master mechanics and you dont leave with that I just got taken by the dealer feeling. A very good local place for service and the cars for sale are among the best around.

I’ve bought two cars from Encore and have been very satisfied. I recently had an issue with my car overheating and Rob in the service department referred a towing company to me and got my car in right away. My longtime mechanic who I’ve trusted forever is now out of business so I was wary bringing my car to someone else but I was pleasantly surprised they didn’t try to add in a bunch of unnecessary services even when I asked for them to check if I was due for any services. They could have easily tacked on an oil change and more but they didn’t because they told me it wasn’t necessary yet. I will feel very comfortable using their service department in the future and recommending to friends and clients. JV was also very helpful. Thank you!!

My first time buying a vehicle online, sight unseen, and transported to a different state. From beginning to end it was a great experience. Encore handled everything exactly as promised and guided us through the process without a hitch. The vehicle that we purchased was exactly as described and even exceeded our expectations. I would have no hesitation in purchasing from Encore again.

Excellent service. Very Professional from start to finish. Would be glad to do business with them again soon.

I brought my M3 in for a repair. They thought they fixed it but the problem recurred. JV, who works in service made it all OK. No aditional charge. I felt he was extraordinarily polite and accommodating. I have brought my cars to Encore for repairs previously. This includes a 911 that I once owned. I wanted to add that I always get other estimates and Encore is consistently more economical. The service is always excellent, and they are amazingly honest.. JV in Service has always been open and fair, suggesting cheaper alternatives when they are available. John in sales is terrific. Not pushy and trustworthy. All in all, a great place with great people.

We just purchased an SUV. We were assisted by John Steinhauser and he has been helpful every step of the way. Look for him when you go there. The dealership itself has a plethora of high end cars, from Maserati, Mercedes-Benz, BMW, Range Rover, Mini and others. There is even a classic Chevy Nova (dont know what year) at the showroom in pristine condition. Overall, this has been the smoothest and most hassle free car buying experience I have ever dealt with.

Working with George and Encore was a terrific experience. Fast, efficient communication and great service!! Highly recommend!!

I worked with John Steinhauser when purchasing a car. The car was as described (in great condition) and Im very happy with the purchase.

John Steinhauser was great to work with and made our car buying experience at Encore Motorcars of Sarasota enjoyable.

Russell Lee is the Best!! Russell was very professional and helpful. Buying a vehicle online for me was way out of my comfort zone. Russell made the experience easy with continuous communication and support to make me feel at ease. The whole team has been very professional, Thank You Encore for all your help.

My initial experience with the Scott Rogers went well and he provided the information I needed to make the purchase of my dream car. Obviously I had some reservations about buying a car without having actually seeing it. They clearly had experience in these kind of transactions.The first day of driving my new to me car the engine locked up due to lack of oil. As part of our deal I wanted to make sure all of the service was done and that the car had new tires which Scott had provided.This happened on September 27th and I notified Scott about the problem and that is when the finger pointing started. Encore motorcars couldnt get away from the car fast enough. They just ensured me in writing that the car had been serviced and was ready to go. Encore Motorcars apparently doesnt have a procedure to check vehicles out. A check list to make sure the car is truly ready for the new buyer. It had been serviced by a Dodge dealer in Florida and they only put 5 quarts of oil in the vehicle, it holds 11. To Chryslers credit they did installed a brand new complete motor and I received the car back on December 20th.I notified Scott on November 26th that I still didnt have my car back, still wasnt satisfied that they hadnt stood behind the their promises and asked that they give my money back. No response. I never got a vehicle to drive while this one was being worked on, no compensation to reimburse me for my expenses and loss of use. Nothing.I really hate using a form like this against companies. We all have problems that dont need to be aired like this. They didnt give me a choice. I didnt buy the vehicle from the dodge dealer I bought it from them. They completely passed if off as someone elses problem. I am posting this late to make sure Im not doing it out of anger. However, I am still frustrated and hurt. I saved, put kids through college and finally splurged to buy my dream car. I am really disturbed that Encore Motorcars has done absolutely nothing to make it right.

We bought our 4th car from Encore. The staff is incredibly professional and helpful. We will definitely continue to buy our cars from Encore.

Chris was outstanding to work with! We were able to find an amazing car at the right price! Thank you guys for making the process so simple and such a great find to add to our household!

A lot of nice cars priced well really friendly staff very pleasant experience.. Went for super nice ride . Thank yall.. definitely will be back..

I Bought a used car from Encore. As an out of state buyer, I was a very anxious and hesitant buyer. John Steinhauser made the process simple, easy and accommodating. The car was in showroom condition, clean in and out, the independent mechanic I had evaluate the car gave me thumbs up all around. I flew into Sarasota to test drive, the Uber driver picking me up at the airport, asked me where I was going and when I told him I was going to Encore Motors, he said to me I know about Encore. They are very good! Had good vibes even before I entered Encore.

Exceptional sales of premium Preowned and previously untitled premium vehicles. Extremely happy overall with the experience of buying from them and know from my wife’s experiences with service that they are outstanding. Can’t recommend them higher. Before you buy from the dealers see what they have in stock.Ira Azneer, DO

We have purchased numerous cars from Encore Motorcars over the years. We have found them to be very professional, customer focused and fair when it comes to trade in values and sales prices.

If you want a no hassle and great car buying experience, then check out Encore Motorcars. Large product selection with superbly clean and well maintained late model cars. I will buy my next car from Encore Motorcars again.

Always the best selection of vehicles, top notch service and very professional. See John S, he will find you what you want!

I love the vet John Steinhauser there. He sold me my beautiful car!

We have been using this organization for the last three years for both of our Mercedes SUVs and Bob in service is terrific. He is honest and tells you truthfully exactly what he feels you should have done to maintain your vehicle is perfect condition. On our last service B, he didnt replace the wipers as they were preforming fine and my gut feeling is that most places would have just replaced everything and not been so forthright.

Chris did a great job . He was available and helpful. Made buying the car smooth and painlessly.

We had a very pleasant purchase experience with John Steinhauser and I give him 5 stars. He is a very nice and honest person. I bought a Mercedes GLE350 hybrid and love the car.The only negative with this dealership is they don’t seem to really prep their cars well. Everything is “as is” and I can understand that but..... not having a second key fob should be a must and giving at least a half a tank of gas would be very appropriate. I do not like having a sales rep that has to go back to the office every time you are negotiating an item. I have not bought directly at a dealership in 10 years as the last 3 cars were all online purchases.I would go back to John and probably will next year for another replacement car for my wife, but the dealership could make this a more pleasant experience.

Easy to make an appointment and quick. I was a little early for my appointment time but they took me right in and got me out and on the road fast. Good service. Friendly folks. Highly recommend them for Mercedes Benz service.

Chris was very professional and courteous as I made my first vehicle purchase at Encore. He answered all my questions and made the car buying experience very easy! If you you go to Encore, and you should. ask for Chris!!

The service department was able to work me in the same day I called with an illuminated engine light. The issue that caused the light to illuminate was rectified and the computer was reset -- all in less than 10 minutes. They did not charge me for this service! Does it get any better?

They are AWESOME. Kind, friendly, accommodating and superior work.

What can I say about John Steinhauser, our amazing salesman and now family friend. Easy buying process, truly great vehicles and no BS. We love our jeep 🚙 wrangler Rubicon unlimited, and look forward to buying more cars from John and Encore.

Brought home my car Saturday. Had it for a few days. My experience was fantastic. I cant say enough good things. We have previously bought cars from Off lease only and liked the no sales approach. But this was similar if not better. No how much do you want your payment game . I appreciate that. Financing was just as smooth and informative. John was our sales person. He has been there 11 years. He was great. I would return to buy another car. THe only negative for me was the drive there as we are an hour away. Found the car on Copilot !

I found the perfect car at Encore Mororcars at the right price, but I live over 300 miles away. Tony Poole was great to work with. He was able to arrange the whole deal remotely and even included delivery to my door. Thanks to Al, too for getting all the paperwork done. Everyone worked together to make this happen and make sure I was happy with my new BMW. I would highly recommend Encore.

Had a great experience here! Test drove a few cars, but they are all clean and high quality. I really appreciated the attention to detail and service throughout the purchase process. Thanks John and Al!

Service work and pricing well explained in advance. Work was completed as promised, no suprises... They proved my time was valuable to me and there were no unnecessary delays.

Robert in service is the best ever! Professional. knowledgeable. thorough.I recommend encore for best service ever!!!

I had my Porsche in for service after another shop could not correct an issue and WOW what a mistake. The service advisor is rude and thinks he is smarter than you. While there, I also received a vehicle trade appraisal, and again their sales staff was also rude, arrogant, and pushy. As an African american, I felt extremely un welcomed here. I will take my business to elsewhere and let it be known to our community how you treat others.

Great people. Awesome selection of high quality cars with low mileage

I brought my 2004 E320 in for service and I was soooo pleased by these gentle people like J.V and Robert at the service counter and George, the owner. I had such a pleasant time waiting for my car to be serviced...it felt like being part of a family. These Corona-19 times are tough on everyone but Encore makes and does feel you safe and secure beyond anyone else...Claire G.

These guys are first class men (and women) in its purest form. J.V. Yelvington, service manager, has stuck with me through a wrong order fill to the bitter end. If youre looking for a no nonsense, well trained staff, then look no farther than the Encore Motors Service Department. Youll get the parts and service you expect in an honest, forthright and thoughtful manner. Case Closed! Lance E. Ballard

Extremely professional and friendly staff. Brought my car in for an oil change and they included washing and vacuuming. I highly recommend Encore Motorcars.

Great experience. Feel like theyre fair and honest

Andy was great to deal with. This was a long-distance, virtual transaction. Was a smooth process. I cannot wait for my vehicle to arrive! RECOMMENDED!

Andy Bierwirth @ Encore Motorcars really great and easy to work with. I live in states of Texas and just work with him over the phone ( text) he got everything taking care of and get the Benz SLC 43 AMG deliver to my door.! Thank you Andy..!

Excellent customer service! They did an amazing job on my car. J.V. Yelvington was exceptionally polite. I will continue to recommend them to all my friends and family.