I work at a local apartment community in the area and have been down maintenance for a few weeks so have had to rely on Badger Bobs to help us out on all A/C emergencies. They have been excellent help! The ladies in the office are polite and informative and the techs they send out have been able to solve all issues. We have also received multiple praises from the residents from the techs sent out. Thanks for all the help!
It was a weekend in September and my 2 yr old a/c stopped working 🥵I called thinking omg it’s going to cost a fortune. Nope, it was fair, the technician was kind and knowledgeable! I ended up signing up with a maintenance program at my own request, not a pushy sales pitch! The price went down and I will use them for all the services they provide!Very pleased😊
At this moment I just have an estimate from Greg but he was very professional and knowledgeable of the issue with my refrigerator. No work has been done yet so I cannot comment, on value or quality yet. Happy so far!
Greg was on time and understood exactly what was wrong, which is what I had diagnosed based on on-line videos. I had taken a enough steps to eliminate some possible problems, but stopped short of fixing the problem out of some fear that I might take the freezer apart and either not have a part I needed or break something and create a bigger issue. Greg was helpful in showing me how to make the repair and what pitfalls I should avoid if I wanted to try fixing it should the problem recur. He made the repairs in a timely manner, was helpful and accurately estimated the cost of the repair. We would welcome him back should we have appliance problems again in the future.
This company is really on top of their game! We use Badger Bobs for AC, electrical and plumbing. Also, bought some appliances through them, as well. We have found that from the office staff to the technicians all are quite professional, honest and dedicated to serving the customer! Great company!
We are extremely pleased with the service we received from Badger Bob’s. Both repairmen were professional, courteous and prompt. Since we experience outage on our electrical line during the beginning of a weekend, we had difficulty finding someone who could help us. We were thrilled when Badger Bob’s was recommended and Chandler was sent out to assess the problem.
Mart made a routine service call on my plumbing, which turned out to be fine. I asked Mark some questions regarding my humidity being too high in the house. Mark has a similar problem with his home and recommended a dehumidifier unit that he uses. After he found it on Amazon he emailed the info to me and I ordered it that day.Mark was very helpful, I enjoyed meeting him.
Ian was absolutely phenomenal!!!! I was without my water heater for 2 days and going crazy with my teenager. I spoke to 4-5 other companies who gave my the run around and wanted to charge me outrageous service charges without being able to complete the work that day. Ian was very calm, straightforward and was able to deliver on everything he said. He was amazing!!! I will give all my business to Badger Bob’s because of this experience. Thank you and I’m glad I found you!!!
Badger Bobs is the best! I typically hate having strangers in my house, even when its necessary for a repair. The two technicians who repaired our duct work were so great, Id have them back!!! I commend this company for hiring the best, most professional service techs. They were considerate, efficient and had wonderful dispositions. They also cleaned up so well that you wouldnt have even known they were here after the fact. The gentleman who did the initial inspection was great too. Our AC is working like a charm now and getting there was pleasant, not painful! Thanks to Badger Bobs!
Chris was an excellent AC tech. He diagnosed the issue very quickly and within a few minutes, my AC was working. Chris explained to me in detail the issue gave me an approximate timeline of when my house will feel more comfortable. I have the maintenance plan, so the emergency weekend call and parts were at a great discount. I called the customer service number earlier in the day and Mia was very kind, and patient considering I was very stressed out that my house was 85 degrees. 5 stars for everyone involved today. Thank you for the excellent service!
Chris McCarty serviced our air-conditioning unit on a Sunday afternoon emergency call. He was absolutely great! A real professional who diagnosed our units problem immediately and repaired it with an available part on his truck. My husband and I were very pleased with the service Chris provided and would highly recommend him. Wed like to have him back for future service calls!
Jorge and the whole team at Badger Bobs have been wonderful in helping replace our very old HVAC system and installing our new system. Recently, we had an issue with our new AC unit and Jorge came out quickly, ordered the missing part and was back the very next day to complete the repair. Jorge called after the service to let us know the exact issue and how he repaired the system. Natasha and Bruce have also been very helpful with the maintenance.
Im a Realtor. Property that I sold had an unusual problem with the clothes dryer. The drum had a crack in it. After getting a quote from Badger Bob’s, I had offered to take care of the repair for the client.Turned out that with exacerbated supply chain problems due to Covid, it took months to get the replacement drum (drum replacement is a very rare problem). During the entire time we were waiting for the part, I was kept informed with the status of the order. I was notified the same day the part arrived in town. Badger Bob’s was able to schedule the repair within a few days. The tech was very knowledgeable, professional and efficient. I would recommend them for all your appliance repair needs.
I had to have a new hot water tank when I returned to FL after several months away being a snow bird They came, they saw, and they installed a new larger tank. Problem solved, thanks to efficient, friendly service provider, Marc
Adam was great!! Very helpful and taught me some of the basics to help make sure the little things don’t go wrong. I really appreciate how quickly he came out to our house after hours. Great attitude, great work!! I am definitely going to call on Badger Bob’s if I need anything for my home repaired. Don’t lose Adam as one of your guys, he is one of a kind. Thank you again!!
Charles and Dan showed up on-time, very professional, kind, and knowledgeable. Thank you for fixing my A/C and getting my home back to comfort. :)
Andrew was very knowledgeable, professional and kind. He took time to give me a tutorial on my complex thermostat. Highly recommend Andrew and Badger Bobs
Ian our plumber was most knowledgeable. He went above and beyond to ensure our plumbing needs were met. Ian is a true asset to Badger Bob’s.
Jonathan is a WONDERFUL, educated technician...polite, timely and VERY informative/knowledgeable. Enjoyed his visit when he was here to evaluate the repair and provide information regarding same. His repair work was just as wonderful as his estimate visit. If we encounter ANY issues in the future for Badger Bob, Jonathans service will be requested.
Ian was very personable as well as quick and efficient and left the area clean when he was finished. I would be more than glad to use your companys services in the future. Thank you
Excellent service- I called today to get repair done on my AC- Had the service tech there in a very quick turn around! Service tech was fast, efficient is diagnosing and then repairing. Left the area spotless. I have used Badger Bobs for years now and always get great and friendly service!
Badger Bobs installed our new A/C in one day to include removing old system and replacing all the duct work in the attic. Johnny and his crew were professional and efficient and got the job done. They answered all my questions throughout the day and left our back room where they worked all day as clean as it was when they arrived. Very happy.
Courteous, on-time, informative, effective, fair price.Repaired ice dispenser on fridge. Diagnosed problem with washer & dryer.
Great company, great techs! Anthony was able to come a few hours early, learned some new things from him. He was very personable! Great job!
Of course, on a Saturday our pool bath toilet overflowed and past the quick fix of plunging to relief. I found Badger Bobs on a quick internet search and chose them because so many reviews and high stars. I called and the person answering the phone was pleasant and efficient at gathering information. Luckily, I was the first call for the plumber so I had little time to wait for his arrival. Ian showed up, quickly diagnosed what he needed to do, and have me a quote prior to starting the work. Ian was professional at all times and was able to complete and resolve the issue. He went beyond my expectations by laying out my wet rug on my back patio and offering to dispose of the wet towels I had to use prior to his arrival. Its the little things that made the experience exceptional! I highly recommend Ian!
JOE AND ERIC INSTALLED OUR NEW AC AND DID AN OUTSTANDING JOB. THEY WERE VERY PROFESSIONAL, NEAT, INFORMATIVE, PUNCTUAL AND CONSIDERATE. I WOULD RECOMMEND BBS AND THOSE TWO TO ANYONE INTERESTED IN PURCHASING A NEW AC SYSTEM.MATT WAS OUR SALES REP AND HE WAS ALSO EXCELLENT.DIRK WAS THE PLUMBING SUPERVISOR AND HE WAS VERY RESPONSIVE TO MY CONCERNS WITH THE HOTWATER TANK INSTALLATION. HE CAME, OBSERVED AND TOOK ACTION, BY SENDING A VERY PROFESSIONAL PLUMBER BY THE NAME OF IAN TO RESOLVE MY CONCERNS. ALL IN ALL BADGER BOBS SERVICES WAS GREAT TO PURCHASE FROM AND THEIR CUSTOMER SERVICE WAS GREAT.
The technician (David) actually showed up early and quickly diagnosed the problem we are having with our dryer. David was very professional and courteous. The needed parts are on back order.Bob arrived on time today 7/29 and completed the repair. Bob was very knowledgeable and courteous. Now our dryer works like new.
Adam was friendly, professional, diagnosed and fixed the problem quickly. Excellent service.
We called about a new washer and drier on Saturday and Monday morning the new set was delivered and set up. All at price that beat all appliance dealers in the area. What a great model of service for any business. Marianne was amazing and made this truly effortless.
We are very well satisfied with the service we received with this company. The gentleman who came out was very nice, polite & very knowdgeable. He did a great job & gave us some good advice also. We will be calling this company again.
Jonathan Marlow unclogged my kitchen drains and repaired a number of mechanisms on a leaking toilet. He was on time, professional, extremely bright in addressing the problem when previous others missed things and was a pleasure to work with. The company overall has done an excellent job for many years and I will continue to use them!!!Respectfully,Lynn Fassy, MD 😁
We were told that someone would be out to fix, instead we get a call after the business closes for the day saying he could replace the water heater but not repair it! WTH. according to other people who have had similar issues, it’s a thermal cuplar.
Badger Bobs is exactly the kind of locally owned business we need in our town! Marianne in sales is PHENOMENAL!!! She will listen to your needs/wants, try to find the best options available, and didnt push for me to upgrade, or make me feel rushed. She was knowledgeable, followed up, and helped me get appliances delivered and installed WAY faster than the 2 other big box stores could offer. Then THE Bob of Badger Bobs came to repair something at my house, and was so kind, even took a look at another appliance I have, and again wasnt pushy or anything. I felt he was honest and trustworthy with his recommendations. I highly recommend! I will be going to them for all future appliance needs!
Katrina was professional in her assessment of our A/C system. She was through in her evaluation and gave great advice on our A/C systems future needs. Most importantly she didnt try to sell me unnecessary items or equipment.
MATT WAS EXTREMELY PROFESSIONAL AND INSTALLED OUR NEW MICROWAVE OVEN WITHOUT ANY PROBLEMS. ANSWERED ALL OUR QUESTIONS COURTEOUSLY AND PROMPTLY. I WOULD NOT HESITATE RECOMMENDING BADGER BOBS TO ANYONE REQUIRING THEIR SERVICES. FROM MARIANNE IN SALES TO MATT IN INSTALLATIONS THEY ARE ALL TOP NOTCH!
Main line shutoff valve was replaced. Garbage disposal was removed. Work done in a very professional manner. Jonathan was the technician and was very prompt and professional. Highly recommended.
We have had Badger Bob’s for approx 10 months and had to call then several times for various reasons. Every time very responsive and professional. I have to give special kudos to Charles Nunes. Great technician. Super knowledgeable! Fixed our problem immediately and we can sleep with our AC back on. He was patient answering all of our questions, and explained every single detail of what he was doing. What a pleasure to work with him.
Excellent service and rapport with customer. Fixed our problem in short order. Knowledgeable and talented
We hired Badger Bobs to install a whole house surge protector. Matthew arrived promptly, explained the process thoroughly, and was an absolute perfect gentleman throughout. He was knowledgeable and affable, a great combination in my book. Its my hope that, once we are out of warranty with Lennar, Matthew will be our electrician of choice. He IS the bees knees.
Installed Mitsubishi wall AC on our lanai. Very responsive, Troy came the same day I called, provided written estimate by email. Within 10 days we had it! The installer, Catarino Martinez was polite, professional, hard working! He showed me everything I needed to know and answered all my questions on how the new AC unit works. He cleaned up extremely well! The company sent pic and background certification before workers arrived.
Jan was a very capable and friendly technician. Yesterday he installed a new toilet and today, a water heater. Both items are running well.
Anthony was very professional and experienced! Thank you for your work! All employees have been great. We have had a service contract with them for 8 years now. Always honest and truthful,
Chatted on website. Got a call a few minutes later. Joe went to the condo and did an assessment 45 minutes later. Part ordered. Great.
Ian was at my home to conduct a general plumbing maintenance check. He was on time, professional and explained to me in detail what steps he would be taking during the visit. After the maintenance check, he reviewed findings and gave a thorough explanation of listed items. His report was thorough and I appreciated the explanation regarding the items that recommended moving forward. I was quite satisfied with the work performed.
The service call was for a repair of the sink stopper in a bathroom. The service call was quick & efficient taking perhaps 10 minutes. I was expecting the service call charge of $89. I thought the extra charge of $25 for the part to repair the sink stopper was greatly excessive.
Ken was so polite and professional. We had a great experience. Thanks
Jan was very professional, phoned ahead, advised of his expected arrival time and arrived based on expectations. He was clear about what was wrong, made suggestions and asked if there was anything else I needed. He provided some helpful information on something unrelated to this specific service job. The only thing I would have preferred was that he be masked. I know FL has eliminated any mask requirements, but masking is still recommended by the CDC in these type of situations - indoors, not 6 ft. apart and around someone you do not know and do not know their vaccination status. Before scheduling the appointment, the company did ask if everyone in my household was healthy, so I was a bit surprised by the technician being unmasked.
Adam was incredible! Not only was he knowledgeable and polite, but also a hard worker! I appreciate him coming out on a Sunday and being extremely thorough in his service!!
Chris performed a fantastic job this morning! Highly professional and a wonderful person! Thank you for everything!
We were in a predicament during the pandemic because our refrigerator went out on us and all other local retailers were on an over 3 weeks wait for any refrigerators. I had never thought to call a service company to help with a new purchase. It was a very pleasant surprise!! Great service, great price, very quick to help and we actual called them back for a later plumbing issue that was quickly resolved. I highly recommend using Badger Bobs!!
Excellent service..... very knowledgeable. Fair prices. I highly recommend them to anyone who needs professional tradesman.
Josh performed the routine 6 months maintenance on our a/c. He arrived within the appointed time (preceded by a courtesy call 15 minutes prior to arrival). He was pleasant, professional and efficient. A good representative for Badger Bob’s.
Chris and Scott notified me before arrival, arrived on time, were professional, polite and addressed all my needs. By describing various options available, they educated me on how best to maintain my systems and how to improve them if desired. They were very creative in extending an ejection line outside the home and made it virtually invisible. They exceeded my expectations and Im thankful I have the annual membership to protect my systems. In a climate where air conditioning is so important, I feel more comfortable having them on my side.
JR installed our new AC in an efficient and timely manner. He was polite and cleaned up after the work was completed.
Badger Bobs Air Conditioning service is excellent! We have an annual service agreement for air conditioning service providing checkups during the year. Repair is on time, professional and provides us with the necessary information to keep our unit at its optimum!
Showed up on a weekend quickly !!!!!!! Thank u soo much. A/C. Drain clogged overflowing water all over floor. Technician fixed and explained I’m soo happy and relieved. ThankfulProfessional efficient service 👍
A very professional and knowledgeable service provider came to my house, on time, and took care of my problem (an AC leak). So nice when you hire a professional who gets the job done in a polite, timely, professional manner. Ill call on this company again.
Replaced commode in bathroom. Good job. Quick response. Personal and proffesional.
Bruce provided a proposal to replace my AC system. He came to my home, inspected the old system and thoroughly explained his proposal and options. Bruce is professional and knows AC systems. All my questions were answered and he was easily accessible for a follow up conversation. I selected Badger Bobs services based on my interaction with Bruce.
Would have been a five star service call, except that we did not receive a promised courtesy phone call from their departure from the preceding appointment so that we could anticipate their arrival instead of just showing up.
Very knowledgeable, professional. Great personalities and fun. I will definitely be recommending them!!
UPDATE: 5/19/21 We had to contact Badger Bobs because the recently installed toilet was rocking. The same tech, Ian, came out the next day to make the repair. He admitted that it was his mistake, he did not sit on it when completing the job originally. He apologized and made a speedy repair. We appreciated how quickly Ian came by to make the repair and we appreciate that he owned the mistake and we were not charged anything additionally. The office indicated if the problem was with the toilet and not the installation, that we would have to pay for the visit. Ian was very professional and honest. Again, this company hires great techs!UPDATE: 4/20/21 We contacted and got estimates from 4 different companies. We decided to contract Badger Bobs for a garbage disposal installation and a new toilet installation. The services were scheduled back to back. Both techs were the BEST! Such genuine, kind and knowledgeable tradesmen. Ian, the plumber, arrived early and swiftly went to work. This company does a great job of hiring excellent people! We will definitely use them in the future. Highly recommend them!!UPDATE: 4/15/21: Mario installed a switch for the garbage disposal. He is a very nice human. He was thorough, communicative, professional and pleasant. Our only constructive feedback is, please cut the drywall w/a knife and saw blade. The electric saw Mario used put a considerable amount of dust in the air and on surfaces as far away as our master bedroom. Additionally, the dust residue left on the floor beneath the opening in the drywall was very slick causing us to slip. If electric saws are used, the tech should tent the area and wet wipe the impacted surfaces. Lastly, we are very impressed w/the techs from Badger Bobs. Im still waiting for the office to call me. I called several days ago about using a coupon, no one has returned my call.We are in the process of getting estimates for a garbage disposal installation. Ian, the technician, was the most thorough plumber weve met thus far. His genuine spirit and kind hearted nature put us immediately at ease. Weve been getting a wide variety of prices and different recommendations from different companies. We believe that this company DOES CARE about PEOPLE! We will most likely select this company because of the great first impression.
Called Badger Bob’s as soon as we noticed our AC unit was not cooling. They were able to get a technician to our house very quickly. Technician was friendly, professional, and extremely knowledgeable. Answered all of our questions and got the system back to cooling quickly.
Great service. Technician was quick, efficient and fixed our fan, doorbell and changed out a light in our kitchen. Will definitely use this company again!
Cameron was very knowledgeable and professional. He had an answer to all my questions and performed his job with effectiveness and accuracy. I highly recommend this company for all of your A/C needs.
Tony is very knowledgeable. He services two units and replaced/cleaned every single filter. He also found that a good bit dust was getting into the ductwork in the attic at two points and tightened fixed it. We will request Tony going forward
Jorge was awesome. Found issue right away and corrected. Very knowledgeable.
I was very pleased with the AC tech Mark. Mark answered my many questions on maintenance of my AC unit and explained each step of his process in servicing the AC. Thanks Mark
Joe Mendoza is a great technician. We cant say enough good things about his service. He did a thorough inspection of our refrigerator and was able to get it fixed. Thank you Joe for your great service!
Ken was courteous, efficient and explained what he was going to do. After the service was completed he advised the condition of my Hvac units. Straight and to the point. I will request him for future service.
Jorge is an excellent service tech. Knowledgeable, courteous and was able to troubleshoot the issues presented to him by my wi fi and Nest Thermostat. Happy to be a Badger Bob customer because if techs like Jorge! Great work!
Going with Badger Bobs for our AC replacement was a great choice. We got the top of the line 24 Seer Carrier variable speed unit. It is awesome. Cant even hear it running. Badger Bobs did a great job with the install and even reconfigured the ductwork in our house because the original ductwork layout left the office too warm. Now everything is perfect thanks to Badger Bobs and the price was very reasonable.
Robert was very professional and nice. Would definitely use again!
Re-calibrated air throughout the house adjusting airflow. Equipment and HVAC knowledge were excellent! Im not easily impressed but I sure was this time.
I called around 3pm about a leak with our air conditioner. We had a 5-8pm window of service. The service man called and arrived before 5pm. He flushed the drain after looking at the unit. We are very happy.
Replacement of hot and cold water valves in laundry room. Quick and clean a pleasure to have work in my house! Highly recommended.
Tech was on time, knew his stuff. Proceded to take care of maintenance promptly. I appreciated his comments and his willingness to explain.Excellent visit.Jim Wilson
Great service! I am very happy with the electrical work they did and will definitely call them again for future work.
I called Marianne Zahl to see if there was a replacement for our refrigerator. She ordered a GE for me which came the next day and was installed on Monday. Thanks to Marianne was getting the replacement and to Adam and his co-worker who did an excellent job of installation and explaining how the new refrigerator works.We have used Badger Bobs in the past and like then, have been completely satisfied with their service and their professionalism.Thanks for making life easier.
Dylan was on time - and very prompt with the new icemaker install. We now have buckets of ice. Thanks Dylan and Badger Bobs appliance services.
Great experience updating to a WiFi thermostat. Technician was through, knowledgeable and even looked up the answer to a question we had (that he didnt know about personally). On time, courteous and reasonable price. Highly recommend!
Excellent job by your tech - very thorough. Walked me thru the good and bad. Very satisfied !
Today I had an Excellent service call from your service rep, Ian. He was super prompt, wearing a mask, very knowledgeable and so efficient.Everything is now working like new! Cant ask for more than that, folks!!
I really love this company. As a local real estate agent, I recommend them to all my customers, too.
Excellent service!!!! Beyond expectations! Very efficient, kind, respectful, and nice. I would recommend this company based on this employee‘s service alone!
They did a great job from quoting the job to the installation. I really appreciate the professionalism and commitment to quality. They were more reasonably priced than the companies that advertise a lot and much better at their job. I am glad that I found them.
Isaac was courteous and efficient with an eye for detail. He explained everything he was doing with the A/C unit. Mission accomplished!
Great service. The person who provided our service was professional, polite and extremely knowledgeable. Offered excellent solution and timely attention to our problem.
Victor was able to troubleshoot the issue immediately and got our AC back up and running. Excellent response and quick resolution. Thanks
The Badger Bob team was professional and courteous, AND they did a great job at a reasonable price. In addition, they respected our familys desire to follow COVID protocols. My wife and I would recommend them strongly.
Anthony was very thorough, and explained everything to me as he performed the preventative maintenance on our AC system. Thanks, Anthony, great job!!!
About the only business that will install appliance not purchased from them. And boy, am I glad. Great service, polite, on time, paid attention to detail, and you can’t beat their prices.Team leader was right on the money with everything. I will definitely use them again when the need arises!Great job guys!
Badger Bobs provided excellent service, the personnel were friendly and professional, and the products and services provided were of very good value. Communication was excellent with timely emails sent that included pictures of technicians that would be providing service; this was a nice touch that helps you know the person at your door is the right person. I highly recommend Badger Bobs!
Andrew was on-time and very professional! He installed new U.V. lights for my A/C and performed a thorough maintenance and inspection. Thank you for the great service!
Great follow up. Answered all my questions in a timely manner.
Anthony came out yesterday with another young man he was training. Anthony was exceptionally polite! Always refreshing:-) He was nice and thorough in answering my questions. Edit: not sure why this first came up 1 star when this was definitely a 5 star young man!
Tony did a great job and explained the service process to me in detail which I truly appreciated. He thoroughly explained and performed the process to my extreme satisfaction.
Great young man who explained his actions and what was needed. Very easy to work with.
My daddy is one of the bosses.. Best AC worker in Florida.