Awesome. These guys really know what theyre doing, and are very easy to work with. The only place to take your German car!
Exceptional service, very professional. Such a relief to have a great alternative to the dealership.
Great service by these lovely people. Came in to get a general service done and they went above and beyond. Highly recommend them without a doubt. Thanks guys!
They were extremely helpful, getting us in quickly since the car was not drivable. The service reps were friendly. We will be switching our Audi to Hammond from now on. I would service my G37 there too, but they only service German cars.
Wow!! My experience was truly astounding having FINALLY found such an honest, reliable, & cost effective mechanic shop. I have NEVER had such a good experience before like I have with the local family owned shop.
I cannot say enough about these guys they’ve always been extremely honest gone above and beyond the norm.I had my car that they could’ve kept doing work on and charged me a fortune but they advised me it was better to stop as the car would not be worth what had to be put into it.I appreciate that kind of honesty.I cannot recommend them highly enough.if you have a car that they work on, you can be assured you will be dealt with with respect and honesty which is huge when it comes to having your car worked on.when you put all that trust into someone else’s hands it’s imperative that the people are honest and the people at this company are absolutely that.They earned my trust over the past years that I’ve been using them on several different cars again I would send anyone to Hammond Autowerks and feel completely safe in doing so given my past experience and the excellent work they’ve done
Always knowledgeable, professional, courteous and their work is excellentThe only place I have my Audi serviced!
Quick, easy in and out. Super awesome people. Run by an wife and husband operation. Was referred by a long time family friend. Specialized service with a personalized experience. Would go back again in a heartbeat if I had any problems with mercedes.
Great family-owned shop. Craig is an Expert in his field!! Smiling, quality customer care from Kathleen! Dont go any place else if you want the very best-Love these people, Excellent work!!
I love them. I really do. I’m a new-ish driver and car owner. I am female. I am young. I don’t know anything about the mechanics of a car. The perfect recipe for being messed with (and boy have I been messed with elsewhere). I came in and a super friendly poodle greeted me. And instantly it felt like I was walking in to a family. Like I am their niece and they’ve known me forever. I can’t describe anything I want - I don’t know the terms. I once got flustered and just said “it’s my cars birthday. So I need to do all the yearly birthday stuff.” Didn’t feel judged at all. 😂 they took care of it and explained in terms I would understand — every aspect of it. Once on my way to work my car started making a horrible noise. It was Friday. So I took a video and emailed it them. They watched it and called me to explain what they thought it was. But wanted me to come in after work. Even though that meant they had to stay late. Just to make sure my car was good to drive on the weekend. They were worried about my safety. And trust me. They got nothing out of this encounter. They legit did it cause they care. Also right before all the rains and darkness my headlight went out. I emailed them and ran in on my lunch. I explained to my boss that my lunch might go long cause who knows — I didn’t make an appointment. LITERALLY two minutes. I had my lunch timed. I got out of my car and 2 minutes later I was back in my car. They make me feel SO comfortable and homey. I ate crackers and went on fb on their couch. I’m going to be genuinely sad if I have to get a future-car that they cannot service. I would easily drive over 100 miles to these guys. I really can’t appreciate them enough. Everyone is sick about hearing me talk about them. 😂
Called at 8am needing windshield wipers, they ordered them, called me at 9:30am and installed them for no charge within 5 minutes of my arrival. Super customer oriented. Take your German car here for great service.
They went above and beyond to assist me, even though i was reaching out to them from another state. Very professional and courteous! I would not hesitate to give my business. A+++
They know your Euro vehicle.
If you are looking for a mechanic, look no further. Craig and his team went above and BEYOND to get our farmers market van back on the road. We are forever grateful!
Never Again! I used Hammond Autowerks once before and thought the price was OK. I mentioned I was referred by one of their associates. But, this time, our fuel pump went out on my wife (different name) on our Benz and I told her to tow it to Autowerks. Average cost nationwide for same repair is $400 to $700. They quoted $780. Turns out the other company we found is doing it for $360. The cost of parts is $230 from other guy - Autowerks its $450 - labor from other guy $130 - Autowerks its $330. And, they charged us $135 (one hour of time) for diagnostics - other guy did same diagnostic in 15 minutes. I would avoid Autowerks at all COSTS!!!
Very modern German auto repair shop. Super friendly and accommodating staff!
So the people are very generous but after getting my car fixed I ran into more problems. Their work is extremely overpriced!
If you want to deal with people that you can trust and are the best in their field this is the place. I would never take my auto anywhere else
Great service from these guys for 3 years and they love dogs......what else can I say?
My new place to get service on my Volkswagen.Theyre very professional and accommodating to my schedule.
Real nice people
Craig is awesome. Runs an excellent shop.
Quality Service, knowledgeable owners & staff.
Top quality repairs. Honestly people
Honest and quality European automobile service