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Timely Properties, Inc. Sales and Management
1410 Neotomas Ave, Santa Rosa, CA 95405, United States
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Timely Properties, Inc. Sales and Management

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Me
Review №1

Timely has managed my property for years. They find good tenants, collect the rent promptly And their vendors do property repair at minimal cost. The staff is very pleasant to work with!

Re
Review №2

A perfect experience!! John and Greg are a pleasure to work with. They are consistently kind and courteous.Whenever a maintenance issue has risen they have dealt with it promptly and followed up to make sure the job was completed to satisfaction.Ive rented in California for 27 years and Timely Property Management is by far the best management company I have ever had the pleasure to work with.SincerelyJohn Reynolds

Ro
Review №3

Ive been renting from Timely Property Management for 4yrs now and have been completely satisfied with their customer service! Recently the owners of our rental decided to sell the home we were in and we needed to find a new place fast! Little did I know that Timely had the perfect house for us and helped us seamless transition into a new rental and relieved the stress of finding a new place for our family! There havent been many maintenance issues, but anytime Ive called to report something, theyve sent their maintenance person or a specialist out within 24hrs to fix our problem. The staff is very friendly and personable. Im so glad I was able to find another home and continue renting from them!

Do
Review №4

I am a landlord and have used Timely Property Management for many years. They have always found the most qualified tenants for our properties. If there is a problem it is handled asap and have experienced maintenance workers that know what needs to be done at a reasonable expense.When we have a vacancy coming up we never worry that the place wont be move in really for the nextbest qualified tenant. They always ask me first when it comes to tenant placement, maintenance, repairs, etc. how they would like to proceed.....the choice is always mine!I have been solicited by other management companies wanting me to change over to their services,but why would I when I already have the best property management company now!Highly Recommended!!!

Ra
Review №5

Timely Property Management is a great company. Timely has great real estate professionals, running the company and they are always at the top of their game. They always return my calls and they have one of the best maintenance crews in the area. They made my moving super easy. They were very professional and explained all the paperwork to me in easy terms. They are easy to talk to and they are always really helpful. I have referred everyone in my family and all of my friends to them, and all of them are very happy with their services. I have been renting from them since December 2014.Timely is the best property management company that Ive rented from in Sonoma County Period.Go Timely!

br
Review №6

After a year of dealing with this incompetent company I finally cut ties with them. Do your research people, there has got to be a better management company out there. I wish I looked around more! All they did was collect the rent and then take forever to deposit it to my account. In my opinion they have too many properties to look after, they couldnt provide the level of professionalism I was looking for. Frankly, I managed it my self with no experience from 3000 miles away for 3 years better then this trained team! If I never got that loan then I wouldnt been forced to hire a company to do something I did just fine by my self. (Condition of the loan was to hire a management company since I lived out of state) Whats worse is they got paid every month to do nothing. They were no help in getting anything done as I had to continually be in contact with the tenant myself. To top it off their sister company wine country real estate is a mess too. I really messed up aligning with either of these companies. Buyers be ware! Google the background of the owners and youll see the character youre dealing with.

Ja
Review №7

Beware! They take your application fee and then string you along. They say they are checking your credit report. It does not take 10 days to check a credit report. They say you are first in line to get the place and then call you back 10 days later and say they decided to rent to someone else. No explanation and you know your credit is excellent! I think they like to collect the $25 credit check fee from as many people as possible. Thats why it takes 10 days. Why are they the only prop. mgt that requires cash. Others will take a check. Try anyone else. They will give you an answer in 24 hours and you can sign the lease and move in.

Er
Review №8

Nothing but good stuff to say about this place. They returned my calls, they were very polite and the process was smooth. They made my transition from my old place to the new place perfect. I would definitely refer any of my friends or family to this company looking for a place to live.

Je
Review №9

Im a Santa Rosa tenant and I have to give Timely Property Management my biggest thanks! I needed to move to the Santa Rosa area rather suddenly two years ago. I was referred by a friend and was moved in with in two weeks. They helped find me the perfect house in a great location right in my price range. The application process went quickly and smoothly and they explained the process leaving me with no questions or worries. Any time Ive had a maintenance issue at my home, they have always responded quickly to resolve the problem. With the help from Timely, my housing hurdle has been the smallest hurdle in my move to Sonoma County. Thank you Oscar and everyone at Timely!

Bo
Review №10

We have had other property managers over the past 5 years and Timely Property Management is by far the best we have experienced. They really care about our home, find the best renters there are and manage them well, communicate immediately if there is a problem, have fairly priced contractors for handling any issues, and provide excellent advice on all matters. We know our home is in the best possible hands with Timely.

Am
Review №11

As a property owner for 6 years with this company, I can only say good things about them. Needed repairs and upkeep are efficiently done. They also find long term tenants.

Na
Review №12

I had put a lot of faith into this company and have had LITTLE TO NOTHING GIVEN BACK to me on their end. They are extremely slow at processing paperwork and even more horrible when it comes to be available for contacting. Non stop phone tag and voice messages never returned, I have officially given up on this company. I hope no one will ever go to the Rinky Dink waste of time place that will ruin your plans the way it has for me. I had been told a moved from 8 hours away and had a move in date in sight, having the company then add an extra 1000 to the deposit I could no longer afford my soon to be apt and am now technically homeless. The most unorganized, useless, and unprofessional establishment I have even seen. Never EVER use this place!

Br
Review №13

Seriously one of the worst companies to deal with. We moved into a unit off of Sonoma Avenue and we have had nothing but problems after problems. (Rats, mold, no hot water...) and when you call to fix your problems they treat you like its not their problem and are flat out rude, especially Indira. Dealing with her has been a headache. I called today because we had rats running around in the walls and they ate a huge hole through a wall in our kitchen and one died in the wall and the smell has been unbearable that we called last week to fix it and nobody has come out! On top of that weve been dealing with mold in our bathroom, daughters room and our bedroom and when they came out to look at it, one of the maintenance men that works through the company had the balls to tell me that maybe I should keep the place cleaner! Anybody that knows me knows I keep my house clean all the time! Then we lost hot water for a couple of days and I called to let them know and they said ok. Another day goes by and I call to tell them again and still nothing gets fixed. They told me that no other tendent is calling to say their hot water is out so theres no way mine could be out.( they made me feel like I was lying) we were having to go all the way across town to my parents house to shower because it wasnt getting fixed. Then a few months ago there was a water leak upstairs and the water was dripping from our kitchen ceiling and bathroom ceiling, took them almost two weeks to even get anyone out to our apartment to fix it! After they finally fixed the problem they left huge noticeable patched holes on our ceiling that was hideous. It took the maintence a couple of months to even come back out and paint over them and when he did he did such a horrible paint job that you can still see the holes and he got white paint all over my new shower curtain, all over my daughters potty chair, my bathroom counters and sink and our toilet. Also, we need had a towel rack. There was the handles for the towel rack but never a pole to hang a towel on and when I asked them to remove it so we could hang our own he got so much attiutude with me like I was wasting his time and ripped it off the wall and never patched over it, just left huge holes on the wall. We also had to make a police report on our neighbors friend next door to us because I woke up one morning to him looking at my daughter and I through our bedroom window. The police told advised me to call and let Timley Property Management to let them know what had happened on their property. Indira answered the phone and her exact response was well I dont know why youre calling me to let me know what happened. Um because your tenant next door to us is allowing people to come onto your property and break the law! Yeah the rent is affordable for a two bedroom here but if I were anybody I stay far away from this place! Its nothing but a disgusting nightmare and the people at Timley are nothing but rude and inconsiderate about any health violation they are making. Im so happy were finally getting out of this place!

St
Review №14

First class service

pr
Review №15

They are best retailor

Ph
Review №16

Havent been in

JU
Review №17

Te antienden en ingles y español, siempre amables, y responden rapidisimo...They serve you in English and Spanish, always friendly, and they respond very quickly...

Information
3 Photos
17 Comments
3.9 Rating
  • Address:1410 Neotomas Ave, Santa Rosa, CA 95405, United States
  • Site:http://gotimely.com/
  • Phone:+1 707-588-9200
Categories
  • Real estate rental agency
  • Apartment rental agency
  • Condominium rental agency
  • Property management company
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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