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Pro-Tech Air Conditioning & Heating
3933 San Felipe Rd, Santa Fe, NM 87507, United States
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Pro-Tech Air Conditioning & Heating

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Sa
Review №1

Pro-Tech repaired a boiler and installed mini splits. The work was excellent and I found dealing with the company very professional. In particular, Sam Martinez was willing to meet with the neighborhood association manger to insure the job was done to the association standards. Sam went over details of the job and provided various choices for my husband and I to look over before a final decision. Sam kept me informed on the progress of the work and Sam and his crew was prompt for all appointments. I will continue to use Pro-Tech for yearly maintenance and would highly recommend this company.

Be
Review №2

DO NOT USE THIS COMPANY!!!!!!!!! Not only do I have an AC unit that cost me almost $4,000 that is still not functional after a year and a half, but the staff is rude and confrontational every time Ive called about it. Ive literally never had an experience with a business that is as bad as the experience Ive had with this company, and Im about to contact the Better Business Bureau to investigate. Just called Carrier and they agreed that the way I was treated by this company was not right, and they will investigate further, as this company is an authorized dealer with them. Pro-techs sales person represented to me that the process of having electrical installed with a new AC would be easy and although they dont do the electrical install themselves, they would have an electrician they work with a lot come out to do the electrical while they were in the process of installing the AC. They did not recommend having an electrical estimate done before the AC install, because the sales person was confident that the electrical would come in at around the range of $200-$400, which I was fine with. Fast-forward to when Ive signed the contract with them, theyve mostly installed the AC, and they have their electrician out and his estimate is over $700. I tell them that wasnt the verbal agreement that we had when I agreed to the install, and they launch into a bunch of excuses about how they dont control what the electrician charges, and it was up to me to get the estimate ahead of time. If that was the case, then why did your sales person NOT recommend that to me in the first place? Why did he confidently tell me a price range and get me to sign the contract before I found this out? I feel like they were dishonest and I got screwed, and because most of this was verbal discussions and agreements with their sales person, I dont know how much proof Im going be able to provide to anyone Im going to try to have investigate. However, at one point the sales person did at least feel bad enough to offer me a wifi thermostat (that I dont want or need) because he at least kind of admitted that he had done wrong, but other than that, theyve been nothing but hostile to me every time Ive called to try to resolve this matter. Im writing this review because Im exhausted, spending time each week for over a year contacting electricians and trying to figure out how to get this AC working, and this company does not stand behind their word or their work. Im only hoping that I can discourage anyone reading this from getting themselves into a similar situation. If nothing else, know that whatever their contract says they dont do, you need to get an estimate for BEFORE you sign their contract and they start doing the work. You CANNOT trust what they say without getting those estimates.Oh, and by the way, while they were doing the work, the workers would often leave at lunch time and say theyd be back in 30 minutes, and then not come back till the next day. Thats really frustrating when youre someone who works and needs to plan meetings and be places, and they ended up finishing the job behind schedule and actually were rude to me when I told them I wasnt available on the day they wanted to come back because THEIR workers disappeared for the rest of the days they originally said theyd be there and have the work done. Pretty much the only good thing I can say about them is that the furnace and water heater they installed have been working fine for the past year and a half (which is apparently more than can be said for a lot of companies in this town, according to friends). Santa Fe needs some better plumbing, heating, and air companies, for sure!

Bo
Review №3

What a great company. We have used their services for the past 15 years and could not find a better company or be happier. They are a family-owned business and will go the extra mile to take care of the customer. They are on time, have the skills to address the problem, FIX IT, and do it all at a fair price! Matt, the owner, runs the company off of one simple philosophy, People dont care how much you know until they know how much you care. Pro-Tech truly cares! Keep up the good work, guys.

Ma
Review №4

I’m so glad I found this company, I had two others come out unprepared with a tall enough ladder after I told them they would need a minimum of a 30 footer. Fernando and his helper Tyler showed up on time, were very professional, very friendly, and had the right ladder for the job. The problem was quickly diagnosed, they went off to the local parts house, and had us up and running in no time. I have to say everyone was professional from my first contact with office staff through the repair process, I also felt the charge for the service was more than fair. I will be using Pro-Tech for my maintenance and repair needs for the foreseeable future.

Mi
Review №5

Interviewed five companies to install a whole-house steam humidifier. Settled on Pro-Tech due to their customer ratings, years of service, experience in whole-house humidifier installations, and professionalism. In the end, their installation was timely, neat, and did I mention higher relative humidity levels in the home feels so good! Oh, their staff members are great to work with!Thanks, Pro-Tech! Keep up the great work! I now understand why your customer satisfaction ratings are so high!!!!!

Go
Review №6

I would highly recommend Pro-Tech Air Conditioning & Heating. My issue required research and many phone calls to get my difficult project done correctly. I have been very happy with the recommendations made by the highly experienced techs and extra effort taken on my project. I will use Pro-Tech and would be glad to recommend Pro-Tech to family and friends. Thank you guy’s

Lo
Review №7

Sam is amazing to work with. He was; professional, on time, and spent Detailed hours assessing the new project of removing an old huge heater out of a home built in 1928 to install the new o heating system, without offending the integrity of a beautiful historic home. Along with Sam were the crew that came in the three days to install the new system were also professional, courteous, Explained what they were doing and on time! Thank youEloy, Remi, Billy, Mario, Lorenzo, Sam Jr., Sammy III.

ro
Review №8

Steve Landin, the Sales Consultant, was very professional, responsive and straightforward. Extremely easy to work with and provided honest opinions about the various units we investigated. After selecting a new unit, he adjusted quotes accordingly without asking. He developed an implementation schedule, removing the old rooftop hvac with a crane and installed the new one on the same day. At the outset he promised we wouldnt be without heat for only a part of a below freezing day in January and they DELIVERED. The entire crew conducted themselves in a timely, professional manner and everything is working as predicted. MY HAT IS OFF TO PRO-TECH A/C & HEATING, SANTA FE. I would recommend them highly!

Fr
Review №9

Mr. Brandon Bustos was very prompt for our appointment. Upon arrival he introduced himself to us and wore his mask at all times as well as us. He immediately began his work on setting up his equipment to take pictures of the heating ducts to make sure they were in good shape before he began the cleaning. He thoroughly cleaned all ducts and vents. We were very happy with his work. He is an excellent people person.

Jo
Review №10

We have used Pro-Tech for various things from basic system maintenance to installation of heating/AC units. From the top down they are professional, courteous and a pleasure to work with. Joe Butler

Jo
Review №11

Outstanding experience. Friendly, efficient and very professional. Highly recommended.

Al
Review №12

Two weeks ago today Matthew of Pro-Tech came to our house to give us an estimate on three jobs: Conversion of wood fireplace to gas, installation of mini-splits, and replacement of our furnace. 8 days ago, on Monday, we called and were assured that an estimate would be forthcoming. None was provided and we have we heard from them since. If you are expecting them to be timely in your estimate or in beginning and completing your job, you may be as disappointed as we are. And no, Pro-Tech we will not be using you. Fool us once, shame on you. Fool us twice shame on us.

Ma
Review №13

We have had a great experience with Pro-Tech. They installed 8 mini-splits (at two different times) and we just are in the process of adding a ninth. They work hard, clean up after themselves and are pleasant to have in the house. We had one mini-split that was having ongoing problems. They kept coming back, didnt charge us, and worked on it until it was fixed. I would hire them for anything they do!

Cr
Review №14

Pro-Tech is always responsive and they come when scheduled and do great work. I have an annual contract with them to service my HVAC and they are proactive about scheduling appointments. Would not use anyone else in Santa Fe and highly recommend them.

Me
Review №15

Great honest service. They were on time and got right to work. Fixed my AC mini split condensation leak, wasnt necessary to replace the pump thankfully. I appreciate there honest service. The tech took pictures as he went along, so I could see what was happening. That was very helpful. He reassured me that they will come back if there were any issues or problems. I now have a nice cool house. Thank you for your professionalism and integrity.

Ri
Review №16

Excellent service technician Brandon Bustos - I could not be happier!

Ke
Review №17

Wonderful service, always on-time, very polite, quotes always on target...Couldnt be happier.

Le
Review №18

We have been using ProTech for several years now and totally happy with the work, the customer service and the service staff. Fernando is always a pleasure to work with and the best boiler mechanic ever!

Ed
Review №19

The whole process ...from my initial phone call to service completion...was terrific. Nice people...not rushed.Brandon, the technician, patiently explained what needed to be done and the cost.This was the third company I’ve used in 4 years. By far...the best. Wish I had found them first!I highly recommend Pro-Tech and Brandon!

St
Review №20

Pro-Tech removed and replaced all of the split air conditioning heating units on our 64 unit apartment complex. They did a tremendous job. They were extremely professional, all of the tenants were happy with them, and the results have been exceptional. I highly recommend Pro-Tech.

Da
Review №21

I recently moved to Santa Fe. Ive been very impressed with Pro-Techs responsiveness and professionalism in servicing our HVAC system.

Da
Review №22

The two men got here on time and did a good job. They answered all my questions. I rate them excellent..

De
Review №23

Brandon was great - he explained my options for fixing an old furnace one last time very clearly, and we made the right choice - its working just fine! He was thorough and professional.

Li
Review №24

We had Pro-Tech out yesterday to perform an inspection of our heating and a/c systems. We had not used them before and were looking for a company to do yearly check-ups and a go to for unexpected repairs. The tech they sent, Bradley, is the best tech I think we have ever had...be in many years in the Bay Area and many in Phoenix. He was very knowledgable, spent a good amount of time doing the inspection, cleaning and evaluating vs in a hurry to get to the next job and having to come back to redo the quick job. I dont know if all their techs are as thorough and informative as Bradley, but if you are looking for pro....try Pro-Tech.

Ma
Review №25

Having Pro-Tech service our boiler was probably the most pleasant customer service experience I have had in my 22 years of living in New Mexico. Branden and Bradley were prompt, courteous, knowledgeable, and fun. They explained everything they were doing, in detail, and answered all of our questions. They provided suggestions, recommendations, and options. The follow-up to their visit was also prompt, and provided exactly what was promised. I cannot say enough about the positive experience and excellent service! Pro-Tech will be #1 for our service needs from now on.

Sa
Review №26

The tech they sent out wasnt experienced enough in what he was dealing with with our kerosene heater. Last time Matt himself was out and he was exceptional in servicing our unit.Matt came out this time we needed servicing and as usual he was very good at what he does.Our problem wasnt evident right away but he kept working at it until he found the problem.Well always go to Matt for our heater needs.

Te
Review №27

The guys from Pro-Tech were responsive arriving the same morning as my call. They were courteous and kept me informed as to the problems and the repairs. Pricing seemed reasonable for the work they did. Will definitely call them again.

Di
Review №28

We have been customers for a couple of years, and we are very pleased with their service. Their technician Fernando is very knowledgeable and so nice, my dogs love him. Excellent service at a great price!

Be
Review №29

Lots of delays due to Covid but Angelo worked really hard to get parts and get the AC up and running.

Ro
Review №30

Having seen the Carrier heater/coolers in a friends home, I knew they worked well. My friends told me the men that would come install the equipment were friendly, worked hard, and did a great job. They were absolutely correct. I couldnt be happier with the whole process from start to finish. This is also true of the electricians that were part of the installation. I will happily tell others of my good experience with Pro-Tech.

Ka
Review №31

Brandon did an excellent job on preparing our HVAC for the summer months. Will use Pro-Tech again for the fall check up and our tankless water heater decalcification.

Ma
Review №32

We are so blessed for protech, ! Amber is so sweet and conscientious and professional and Brandon always comes through, excellent service and people, thank you, angela and marcand steve landlin is superb ang and marcthank you !! Protech office and Brandon again for such prompt, honest, generous work! angela and marcThese guys charge about HALF what the other guys charge to start up my swamp cooler. Brandon is very professional, and got it right the 1st time! Thanks, Brandon! I will definitely use these good folks again.

Ho
Review №33

I was very pleased with the service I received. The techs did an outstanding job

Ti
Review №34

I was extremely happy and satisfied with the professional service of Protech. My heater had gone out over the Christmas holiday. They were there properly, diagnosed the problem, got the heater working and ordered the new parts. They were friendly professional and extremely appreciated. Brandon who had his feet first on the ground and then followed by Patrick the owner were there until 8 pm New Year’s Eve

Gr
Review №35

Pro-Tech repaired my boiler and later installed a ductless air conditioner. They are honest professionals who do good work.

Da
Review №36

Many contractors can talk the talk, but few actually walk the walk! Pro=Tech has raised the bar and set their standards above any of their competitors in Northern New Mexico. Their staff is courteous, knowledgeable, professional and proud of their profession.The entire staff operates with a team spirit that is reflected from the receptionist, the shop crew, the techs and the office personnel! They work together to get the job done and keep their clientele satisfied.Why deal with the rest? Simply call the best! I know thats what well continue to do!Dave FitzgeraldProperty ManagerPlaza Del SolCasa Solana

Ju
Review №37

ProTech installed a mini ductless system for me about two years ago. They were timely, professional, and courteous through the whole process. The cost was very competitive (in fact, it was significantly less then the other two bids I got). SInce then, they (Brandon or Fernando) have performed 2 annual inspections on the system. They set a time to come, arrive at that time, and performed a thorough inspection of the system. I have had excellent experiences with them and would recommend them without any reservations at all.

Ro
Review №38

We had a severe water leak from a drip line previously installed by others, but Pro-Tech promptly responded to the call and immediately solved the problem; went beyond and installed a device to prevent future occurances.

Mi
Review №39

Brandon has been superb. He was on time, called ahead, and solved the mini-split problem in a timely manner. He was a joy to deal with.

We
Review №40

Fernando is a real gem, hes patient, very knowledgeable and extremely helpful and wewouldnt want anyone else to maintain our heating, air conditioning and humidifier needs.Its a pleasure to be able to Express our feelings .This was NOT his first service call for us and we are scheduling him for annual and any other time we have a need.You have an excellent loyal employee in FernandoLloyd and Sandra Kreitz

Ph
Review №41

Theiy responded promptly and did the job.

Ma
Review №42

My Heat Pumps, Carrier, were installed 2 years August and I am so glad I did. The wall furnace I had was so noisy and never seemed to be warm enough. I recently had Fernando make a service call and he showed me a feature about the units thermostat I was not aware of---he was very informative. A great company to do business with!!

Ma
Review №43

These guys are the best. On time and on budget. They show up. How about that in Santa Fe!

La
Review №44

I live in an old home that is in need of upgrades. Recently, I had a water heater malfunction. There is not a main shut off valve in the house. The shut off valve is outside the yard located under the sidewalk. The water needed to be off due to the water leaking around the water heater. Pro-Tech came in, assessed the impact and immediately addressed the situation. Interestingly, the same size water heater size newer model did not fit in the current space. Pro-Tech made an effort to find a special size replacement at a reasonable cost. Pro-Tech also provided construction work to make it fit into the allotted space. I am very happy with the professionalism of Pro-Tech and highly recommend their services

Lo
Review №45

Pro-Tech is always on time, informative and professional. Brandon did a great job maintaining and improving my heaters performance. Pro-Tech is who I call for all my air conditioning & heating issues and maintenance!

Da
Review №46

Matt Madrid and his crew at Pro-Tech were competent, efficient and friendly. They knew the product and helped me make an informed decision about which mini-split system was best for my home. The installation went seamlessly. I would recommend Pro-Tech highly.

Ka
Review №47

Pro-Tech always comes promptly, works efficiently. If we have a problem, they are great with diagnosis and repair. We recommend them with no hesitation. They are also pleasant to work with.

Ma
Review №48

This is the 3rd time weve had Pro-Tech AC/H come to do repairs on our heating system (zone issues) each time we have been treated with respect and work is always completed in a very professional manner. We firmly believe in working with our local family owned businesses - KUDOS to the office staff and the techs.

ja
Review №49

Pro-Tech installed several units and repaired a unit that they did not install. Very professional in every way. I highly recommend them.

Sh
Review №50

Excellent & very efficient. I would recommend them without hesitation. I had a problem over the weekend with wine cellar units. They came out & fixed it immediately. They are the best in efficiency & timely work. Five star rating DEFINITELY!!!

Bo
Review №51

As past customers, we have been very impressed with the friendly, knowledgeable service and prompt response time. As result of our past experience we are having them replace our water heater and furnace next month.I highly recommend Pro-Tech.Bob SmiggenSanta Fe, NM

Tu
Review №52

Ive been working with Pro-Tech professionally for several years and theyve always done a great job. They recently did some work in my home and as usual, the work was performed as discussed; the workers are professional and courteous; the job was came in on time and for cost estimated. I highly recommend Pro-tech for any HVAC work.

Ka
Review №53

Very efficient and on time. Positive and returned all phone calls. When the swamp cooler started leaking into my hallway from a storm a week later; They sent someone out to seal it again.

Da
Review №54

Had a mini split system installed. Process went simply and smoothly. I couldnt be happier with the work. Customer service was excellent.

A
Review №55

Fernando from Pro Tech has been the most exceptional heating / air pro Ive ever dealt with. Having lived all over the country, Ive seen a lot of HVAC people, but no one compares to Fernando. He is professional, polite, efficient, and knowledgeable. He goes above and beyond my expectations repeatedly. There are only 5 stars, but I give him a 10 star rating. ~Alana Light, owner of A La Carte Design and host of Make your House a Home

St
Review №56

Pro-tech did beautful, clean installation of aductless air conditioner for me. They were on time and efficient. I would use them again!

Si
Review №57

Very helpful. Still haven’t heard back if there is a pump tag can improve radiant heat effectiveness in our master bedroom.

Vi
Review №58

Great experience-Mario was professional, knowledgeable, polite, and courteous. AND I’m cool, again!

Ru
Review №59

Santa Fes very best HVAC company. Sam Martinez is attentive and professional, and his crew showed up on time and finished early. Their work is first-rate and they always take the time to explain everything theyve done. You wont find better in the City Different.

No
Review №60

This company is totally professional from beginning phone call to follow-up visits after installation. Steve Landin was my contact and made an accurate recommendation as to the product for my home. I was suffering from two months of extraordinary heat this summer, and my Carrier Ductless system provided relief with cooling comfort. After the initial installation we found a leak in the condensation pipe--a hairline split in the PVC. Pro-Tech provided immediate follow-up and, although it was a stubborn problem which required a total of three visits, it was corrected. Two months later I tested the heating mode on a chilly evening. It works beautifully.

Cl
Review №61

Top notch company. Professional, skilled, friendly and on time. Would not consider any one else for heating and cooling maintenance or installation.

Ch
Review №62

Great job fixing the ac, reliable, courteous and quick

Ca
Review №63

Ive worked with Matt Madrid and Pro-Tech for several years. Theyve installed 3 ductless air conditioners and a ductless whole house humidifier. I find them to be skilled, knowledgable and trustworthy. The customer service is among the best Ive ever encountered. I will continue to work with them and recommend them highly.

Ca
Review №64

We recommend them highly.They installed a new furnace/AC a few years ago. Came to do the annual check on the AC. Theyre locally-owned, and as always, the tech was knowledgeable, friendly & did a good job.

Ch
Review №65

They are thorough in the service. Slays nice techs who come to the house. No problems at all.

Je
Review №66

There are 28 glowing reviews here even though one person did not understand the rating system and rated one star when it seems they meant five. Do you really trust that 100% of the reviews are perfect? We had central ac installed a few years ago by this company. They never came to do regular maintenance on our ac in spite of calls I made for service and paying a very high premium to install. I finally got them on the phone in an emergency. The soonest they could schedule me was 7 weeks away. I finally was able to get the administrative person to admit that they arent able to keep enough HVAC technicians on staff to support even regular maintenance much less any emergency service. I would suggest that you find another service provider who can support both maintenance and emergency services.

Ro
Review №67

Pro-Techs professionalism combined with kindness is second to none here in NM.

Te
Review №68

Woke up to a very cold house. Called Pro-Tech and they had sent a technician by 2:00. Fernando got my furnace working quickly . He explained the problem and his repairs. Excellent service

MS
Review №69

My central air conditioning unit broke down and I called three different companies to come out to repair it. The technician from the first company, TLC, showed up with no testing equipment or tools. He inspected the wiring and told me that the wires were burned. He said it would be a huge job to replace the wiring and that I should just replace the entire central air unit. He told me he would send me a quote and left. The next day a technician from the second company, Road Runner, also showed up with no tools or testing equipment. He told me that to replace the wiring, parts would be necessary that are no longer available. He also told me that I would need to replace the entire central air unit and left to prepare a quote. Two days later I received a quote for $6,904. Then a technician from ProTech, Tommy, came over to inspect the unit. Tommy DID bring testing equipment and tools with him. He thoroughly checked everything and told me he was going out to his truck to get some wire. I was very surprised, he was actually going to try to fix it although the other technicians who came over told me I needed to replace it. It wasnt long before I heard the air conditioner turn on and it started blowing cold air. Tommy was the only technician who was honest enough and capable enough to repair the problem rather than try to sell me a very expensive new system. The charge was $153.88. Tommy had saved me over $6,700. I was blown away! Thank you ProTech and thank you Tommy. 5 stars for you!

Sa
Review №70

Very good to come when heat failed Christmas Eve day. Well-trained and thorough technician.

En
Review №71

Early March 2019 - I had my residential heater give out (radiant heat) and it started to get uncomfortably cold to a degree that I had to go into my car a few times to warm up a bit. I fretted quite a bit about the prospects of having go get a new heater particularly the cost and also the time it would take to get one and more importantly get it installed. A friend of mine suggested that I call Pro-Tech here in Santa Fe, that he had used their services for a number of years and to his greatest satisfaction. So I followed his advise, reaching out to Pro-Tech through their online portal (for it was weekend) and followed up first thing Monday morning at 7:30 am. I was greeted by a friendly lady, who said that their crews were already fully booked that day but that I could get one crew to come to my home as an afterhour job once they had finished their appointments. The fee was to be $150 for afterhours. However I was very much surprised when I got a call around 3pm in the afternoon by Brandon Bustos, one of the field technicians. He said that hed be over in about 15 minutes and thus was able to inspect my furnace as a regular job alleviating the need for afterhours. The problem was quickly localized, a fairly minor detail and the fee charged came out to be only $ 78.79 plus the usual $ 98.00 for the housecall. I now have my comfort restored and I am very happy. I liked so much the professionalism and good work by Brandon Bustos that I asked him to replace all thermostats which were about 15+ years old with up-to-date digital ones, which he did. When replacing these he found that the wiring from the control panel was a bit compromised and suggested that I should replace that too which I readily agreed. There was of course some more costs for the hardware and these additional services which I felt was well spent and gives the peace of mind. Pro-Tech guarantee their services and parts for 3 months, which is more than adequate. Brandon Bustos suggested that I should have them come out once a year for an inspection and routine maintenance, the fee of which is around $ 110.00 and I shall heed his advise. It is better to be safe than to be sorry. This was an overall very positive experience. Thank you Brandon, you are a good man !

Jo
Review №72

I am so happy that I can rely on Pro-Tech to respond when I need them. They always come through for me.

Da
Review №73

This week, Fernando came to check the furnace for winter. As always, he was friendly, efficient, and professional in every way. I am indeed grateful to be a client of Pro-Tech.

An
Review №74

Mario was very professional and efficient.

fr
Review №75

What can I say...?? Just a fantastic job all the way around. Protech installed 2 mini -split A/Cs for me and the whole experience was great from start to finish...installation went smoothly..installers were very conscientious and kept installation areas clean and were thoughtful in their work. A/Cs work great....I would highly recommend Protech !

Ja
Review №76

Dear Pro-Tech,I appreciated the professional job and the fact the technicians were on time. They even called and came about 20 minutes early. They serviced the air conditioner and replaced the filter for me. Great job!Jackie Tway

ma
Review №77

The Pro-Tech employees are very accommodating and effienct . All of a sudden my thermostat was blank and the ProTech men were at my door even though it was the day before New Years !

St
Review №78

Tommy just came out and fixed our Rinnai water heater. He knew exactly what needed to be done and was so quick. Excellent service!

Je
Review №79

Ive been using Pro Tech for a long time now, they are great Carrier technicians, always on time and are thorough about checking everything I love that they will come on a Sunday evening when its bitterly cold and the heat goes out; no one could ask for more, and I dont mind paying an emergency call fee which is modest under those circumstances.

Er
Review №80

Pro-Tech recently installed a ductless split mini system, my contact was Steve Landin, and I couldnt recommend this company and Steve personally, more.Not only did they come in well below any of the 4 estimates, they did a great job, very professional and pleasant.Steve went out of his way to answer all of my questions, taking his time to do so. They were also quick to get their estimate to me, same evening, the other companies took from 7-10 days!! (And then they all overcharged).I can highly recommend ProTech, they are an old-fashioned, honest, reliable customer oriented company and they know what they are doing!

Ro
Review №81

The Pro-Tech person arrived on time and finished the job quickly and cleanly. I was very pleased.

Ra
Review №82

Matt Madrid saved our bacon, more than once. Great plumbing problem solver.!His biggest hit ( a homerun ) was a redo of a previously badly installed AC system, completing the job professionally for a reasonable cost.He has also corrected several problems with our radiant heating system (by the way, I really do not like radiant.....slow to heat, slow to cool, and reliant on pipes that carry water in the floor!!) including large water leaks.ProTech is promptly reliable, trustworthy and communicates very well before, during and after a job.So glad to have a responsive knowledgeable outfit as our plumbers.

Ga
Review №83

Excellent. The technician was on time and an expert at what he was doing. He got some of the air going in my house that a previous company had said Id have to pull up the concrete floor in order to fix it. Ill be calling them for my annual service and incidentals.

ma
Review №84

Pro-Techs installation of a new boiler system was done with professional care and a responsive follow through. The team is courteous and expert in their workmanship. I am very pleased with my decision to have Pro-Tech oversee all HVAC work.

Ho
Review №85

The service and the workmanship was excellent. They were professional in their work and manner. I will continue to use their maintenance services in the future.

ma
Review №86

Truly excellent all the way around. Would use again! Absolutely!

St
Review №87

Its often difficult to find help in a bind, not with Pro Tech...Fast response, professional, courteous, and friendly...I RECOMMEND using them for your next upcoming needs!!!!!

S
Review №88

I have had nothing but terrific service from the Pro-Tech family.

Sa
Review №89

Repair swamp cooler.

Ti
Review №90

Great work, fast and very knowledgeable. Thank you.

Sh
Review №91

Protech is a great company and always does a great job. I use them and recommend them.

Ri
Review №92

It has been a pleasure working with Pro-Tech. They put in a new gas furnace and cleaned all of the ductwork. Everything was done when they said it would be and the cost was as quoted.

Be
Review №93

Friendly efficient and so easy to deal with. Thanks so much

Me
Review №94

Pro Tech is the best! Wouldnt use anyone else but Pro Tech for service on my AC and heating system.

St
Review №95

Great experience, timely work, job completed

Da
Review №96

Prompt service at a reasonable price.

Sh
Review №97

Excellent work, highly recommended!

ro
Review №98

Service was good, but they have become far too expensive for me to use again.

EJ
Review №99

Professional, efficient and cost-effective

Ma
Review №100

Good service!! We intend to continue to use you!!

Information
3 Photos
100 Comments
4.9 Rating
  • Address:3933 San Felipe Rd, Santa Fe, NM 87507, United States
  • Site:http://protechach.com/
  • Phone:+1 505-471-1155
Categories
  • Air duct cleaning service
  • Air conditioning contractor
  • Heating contractor
  • Mechanical contractor
  • Sheet metal contractor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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