Paul helped me navigate a particularly difficult insurance situation. Went above and beyond to be communicative and resourceful. Led us through some tricky ground through to success.

We had a wonderful and easy time working with Paul while trying to find the best insurance for our family during a challenging time. Paul answered all our questions to ensure we felt 100% comfortable with the plan we chose. We highly recommend Paul for anyone that is having to purchase insurance independently!!

After being away for 30+ years, we came back to Santa Cruz. We needed a new personal umbrella policy as we had been nonrenewed by our previous carrier. Paul had us quoted with another company in days. Independent agencies are the way to go because they have access to numerous insurers.

Paul clearly knows his stuff and responded to all our questions incredibly quickly (like minutes). He was also patient with the multitude of questions from a first time homebuyer :) which was so helpful. We will definitely be using him for other insurance needs in the future, I love insurance brokers! Stay local!

Paul was super efficient and got me the exact coverage I needed almost immediately. Great service, super helpful.

Thank you for getting us coverage in California as sometimes this can be task and being so responsive!

Paul was always responsive when I had any questions and answered my questions in depth. He was transparent and very easy to work with. I’d choose Paul Nelson insurance again!

Paul was responsive during all stages of the process. He got us just what we needed in a short amount of time.

We had a great experience working directly with Paul in getting an amazing policy for our first home. He worked with us going above and beyond creating personalized video walkthroughs of our policy so that we could review and understand the details at our own pace without needing to meet during COVID. He made multiple updates to our coverage and answered multiple questions as we worked to bundle Home, Auto and Umbrella insurance thanks to the wonderful experience he provided.

Paul Nelson is fantastic! He is very professional, smart, patient, kind and extremely helpful! He is very quick to respond to any questions. My family and I are very pleased and highly recommend him!

I insured my car through their service. So far I am happy with their service.

I am a general contractor who, like so many others, have had problems as a result of the pandemic. One of which was renewing my general liability for construction. I had made several attempts prior to the stay at home orders to renew with my previous broker, all to no avail. I then contacted many others, again to no avail. Finally, I initiated contact with Mr. Nelson. While I can attest working from home can be distracting and difficult to accomplish a full days work, Paul did not seemed to be slowed at all. He managed to to provide me with a quote for a policy that fit my specific needs at a reasonable rate and in a timely fashion. I couldnt be more pleased with the service, professionalism, and overall willingness to help. If you dont want to be under insured and dont want to overpay, Paul Nelson will get it done.

My current experience with Paul Nelson insurance agent, with Progressive drive insurance. Is above and beyond my expectations.When I initially contacted Progressive online to get a quote, it was a weekend.From there I contacted customer service through the toll free number and everyone I spoke with was very helpful .I was also connected with Paul directly through Facebook, where I was able to communicate exactly what I was looking for in my policy.Paul came through for me, and whats more gave me the best quote, compared to many other insurance companies that I browsed for.Thank you Paul and Progressive

We were referred to Paul Nelson Insurance Services by a friend and have been very pleased with the service provided. Our agent, Paul, is very courteous and professional.

I had a timing issue, and they were on it. SUPER service!

Due to our homes location in a heavily forested area in California, our home insurance was scheduled to be cancelled by the insurance company we had for the past 11 years. I was surprised when they informed me of that and thought it might be difficult finding good, reasonably priced insurance to replace the soon to be cancelled plan. I contacted Paul, and during our initial discussion I was immediately impressed by his expertise and positive attitude. I provided him with all the necessary information and within 2 days he got back to me with several alternatives, all fairly priced and containing all my requested requirements. I took a day to compare his alternatives with others I had collected and his were significantly better in terms of meeting my needs and total costs.I chose one of Pauls alternatives that best suited our needs and we now have excellent replacement home owners insurance with a nationally known insurance company at a very fair rate. Paul turned a very likely stressful situation into an easy, honest and quick insurance solution. I couldnt be more pleased with his proposed solutions, his ability and communication skills, and recommend him highly and without reservation.

Paul was referred to me when my home insurance was cancelled and immediately started going through possible solutions that were within my budget. It was pretty impossible living here in the mountains but he put together a plan for my home and car that was only a few hundred more than I was paying before and thousands of dollars less that other residents have settled for. He was readily available for my many questions and provided answers with extreme patience for my new situation. A lucky referral for me!

Working with Paul is SUCH a breeze! He even took the time to help sort out some issues I was having with the back end of the Covered California site. I highly recommend calling Paul for any of your insurance needs! You will be very well taken care of!

I recently started a new company dealing with hazardous materials, and was sceptical about anyone wanting to insure me. I was referred to Paul, and he began working for right away. From the start he was courteous and very professional... I feel very blessed to have been referred to him...thanks Paul!

Paul is extremely helpful and quick to respond. He found us a good deal that balance cost and coverage for our needs as we were buying new vehicles. Highly recommended!

Paul was excellent by finding the right insurance to meet my needs. Sometimes big insurance companies, we, customers, are one more of many customers; however, with Paul Nelson Insurance, i felt very comfortable because he was very prompt to address any questions that I needed. It was excellent!

I was afforded expedient and helpful service. They were happy to help in my unusual circumstance and offered a great rate compared to other options in Santa Cruz. I was able to reach them by phone and email very quickly. Highly recommended.

Paul helped me get the insurance that was right for me, at a great rate. Amazing customer service and a very quick and easy process. I highly recommend his services.

Paul has been extremely helpful to my entire family. Navigating the world of insurance is very confusing, and it has been such a relief to have him to guide us. He has been very patient in answering all of my questions. Im sure if we ever need to file a claim he will be invaluable in that process as well.

Was in the process of buying a house and the home insurance being required snuck up on me faster than I expected. After wasting a lot of time trying to figure it all out myself, I called Paul and told him what was going on. He said hed find some options and get back to me.A very short while later I get a video via email of him going through different offers he found all set up for my house, what they included, etc. It felt like buying house insurance in 3019. He answered my questions and got us all set up with a policy (way cheaper than I was able to find on my own btw) and worked out all the details with my loan agent directly. EZ 5 stars!

My husband and I are extremely pleased with the way Paul helped us take care of our health insurance. He is very efficient, quick, no fuss no muss. We needed fast turnaround and Paul took care of it. As a result, I am very happy to refer him.

Paul was Super, in quick response, professional and nice to work with.I would recommend him to anyone. He was able to address our requirements for all our insurance needs. Great job.!!!

Ive sent a number of people to Paul for help with insurance, and they have all come out of their experience with him with better rates than they had found elsewhere, with coverages that fit their needs, and it was so much easier than had they tried to call around insurance companies on their own. He is an absolute professional and theres no question he cares about helping people!

Very professional and easy to work with. Paul was able to get us homeowner insurance when all other agents were clueless .. or 1000$ more expensive!

Paul Nelson has helped us with our auto, home and life insurance policies over a period of about 7 years. He is always pleasant to work with, very responsive to requests and puts a lot of thought into creating an appropriate policy for our needs. My wife was in a serious car accident last year and Paul was the first person we called (after the police, that is) to help us sort things out. He was extremely helpful in our hour of need and coached us through the claim process while we were still waiting for the tow truck to arrive. I couldnt ask for a better agent. Highly recommended!

Paul is on top of his game! His customer service & knowledge are superb! If you are looking for insurance and want the best information with the best turn around time then contact Paul Nelson.

Excellent responsiveness and service. Looking forward to. Long term relationship as a customer.

If you need help with your insurance then look no further, Paul is your man! He will make sure you are fully protected while at the same time offer a price you cant beat.

Paul is very knowledgeable and helpful, he provided me with information and patiently explained to me the differences between what I had and what I would be getting. I highly recommend Paul and his services.

Professional. Fast. Very knowledgeable. Fantastic.

Very professional and fast. Highly recommend

Got me covered as quickly as I needed it....

Perfect service!thanks!!

Great Service.

Paul was excellent to work with.

Great service