πβοΈβοΈβοΈβοΈBy far this guy hands-down was phenomenal I had a friend stay over my house a couple weeks ago while talking to him somehow roaches got brought up he told me he had German cockroaches at his house I panicked when he left the house I cleaned thoroughly didnβt find anything thank God right? Not so fast two weeks later I start finding a little babies what I see as roaches I was up from 2 oβclock in the morning checking paranoid I found 10 of them then I find one downstairs I called my pest control company they told me they couldnβt get somebody out till Thursday of next week I called this company he asked me to send pictures of the dead ones that I had he was able to ease my mind and told me they were not German cockroaches Thank you so much for taking the time out of your day I could see why you have five star rating phenomenal guy phenomenal company again thank you so much I would give this guy 10 stars if I could
We are so pleased with Bug Brigade: David is so knowledgeable, thorough and professional!Everyone we have dealt with have been friendly and professional: plus we believe in supporting local businesses. Highly recommended
Bug Brigade goes WAY beyond the call of duty....they saved me a ton of money when they detected termite activity that had been missed in a previous inspection. They always let me know if they see anything during their inspections that requires my attention; even things that are not bug related. What a blessing for a woman who is not always cognizant of all that must be done to keep a house in good order.In Florida, pest control is not a luxury. I am so thankful that I have such a good company providing this necessary service.
They are amazing! High quality products, low cost with flexible payment options, on time, follow ups and so much more. So far only one spray has been done and i havent seen a single bug! I highly recommend them for there quality, low cost and professionalism!
Not knowing whether I had a flea or bed bug problem, I called Bug Brigade for services. They were very attentive and got me an appointment right away . Tech was punctual and communicative in identifying the fact I did have a flea problem. They were efficient and very affordable. Would definitely recommend!
They were extremely friendly on the phone. This is the second time Iβve used them- it took a whole year after the first treatment to ever see another bug! White footed ants π seem to be a problem in our area but once again our house is pest free! Follow up is amazing! Will always use Bug Brigade!
We moved into our first home December 2020 and sprayed it ourselves using basic hardware store insecticide, which worked for a while but of course the summer months made every bug in the universe active!!! Some outdoor bugs were getting in because our house is older and not as sealed so I called Bug Brigade to have them inspect and treat! Our tech Garet let me follow him around and bother him the whole time (I HATE bugs so I was asking all kinds of dumb questions and seeing how the poison works) and he also put some ant bait in my late dadβs car that hadnβt been driven for a couple of years and had been sitting under a tree to give me peace of mind about using it. The only bugs I see now are dead ones (or just about!) and thatβs only every once in a while. We will continue to call them for sure!!!
If you are looking for a pest control service for your home/business, look no further. They are an amazing company. From phone call appointment to service I rate the 5 stars plus, plus, plus.
Great service every time! Have never had a bad experience. I cant say that about too many businesses, but they are the exception!
They are very good at what they do and they keep coming back if you spot any at no extra cost. Worth the money and time you put into them. π
Always professional. I love being able to call them and have them come out for whatever the problem is - ants, wasps, etc. For a year membership, their price is a great. Highly recommend!
Wonderful company. They do a great job with monthly pest control. They will come inbetween service dates if needed. Good follow up! My mother is bug paranoid and they have kept her happy also. Great Company and people!
Let me first say that I am NOT surprised at the amount of 5 star reviews for this company and am extremely happy with their services and especially their customer service and support thus far. From the initial interaction and consultation to taking care of my problem both gentlemen were helpful, courteous and took the time to explain things as they went along. I was helped by both Evan and Michael throughout the process and they were both very helpful and knowledgeable answering all questions and putting our minds at ease as they went through each step. Michael was extremely thorough and meticulous when it came to ensuring our home was protected. I would highly recommend these services to anyone and am glad to now use them on a continuous basis.
Garrett did an outstanding job ridding our yard of ground wasps. Professional, courteous and efficient. I called the company after he left and told them to give him a raise before he got back to the office because he was so far above anyone else we contacted to fix the problem.
Beau is always very professional and nice. Bug Brigade stands behind their work. They are still working to find the critters in my attic but they are persistently trying. They stand behind their word and come out again and again if needed to be sure to take care of whatever problem yo my are having. Definitely recommend them!
I have used Bug Brigade since I purchased my home in 2008. There are many pest control companies out there that claim they can get the job done. I am in Property Management and had to work with major top known Pest Control companies and have experience dealing with not only their products but their service. I am writing this review to help people who may not be sure which company to go with and feel confident Bug Brigade is the company to choose. Why you may ask? I have continued using their service because their products work. Their customer service is top notch! Not only is the President of this company available to his customers but gets involved with giving service. I have a 2900 sq ft home, 2 German Shepardβs, and a Bearded dragon. I love to cook and bake and always have baked items on my kitchen counter for family to enjoy. To date, I never had a bug problem. When I noticed 2 bugs years ago, I sent them a picture and immediately they responded with the history of the bug. The problem was handled immediately. The staff is always kind, and courteous. The technicians always in proper uniform and respectful of your home. You can ask them any questions and they will have the answers. If they are not sure, they will research and have an answer. Bottom line, good companyβs are hard to find. Bug Brigade is one of those rare companyβs that understands the business and gives you the customer service we all look for with professionalism.
Have been using their service (pest and termite control) for over a year now. When we first moved into our home, we had an ant problem that just wouldnt go away. The technician they sent out was very knowledgeable and was able to get rid of the pest within a few weeks and we havent had an issue with it since.Only problem I had was one technician they sent after I called about spider issues in the pool area. He didnt seem like he did anything. I went outside right after he left and still saw all the spiders and webs. Waited a few weeks and it was still just as bad so I called again. The good thing is the next technician they sent out actually sprayed around the perimeter and I saw a decrease in spider activity.My overall experience with Bug Brigade is great besides that one incident. Theyre very accommodating and I especially like how dog friendly all the techs have been!
Excellent company! We are so pleased with the service they provided promptly and efficiently.
A+ - 5 Star service!Theyβve helped up tackle a mouse issue in our new home. We also signed up for their pest control services.Everyone is always extremely kind & I highly recommend them.:)
These guys are great. I liked my previous pest control company, but they could not capture and keep out rats in my attic. I gave Bug Brigade a try to do that, and they were successful. That was over a year ago, and no rats since.Then I decided to switch my pest control service to them. Its been better than ever, and the cost is very reasonable. I highly recommend Bug Brigade!
Very reliable and they make sure they resolve any issues that might arise.
Bug brigade, service was excellent. They were responsive, friendly, and were able to effectively address the issue I was having. I would recommend them to anyone.
They were very professional! Communication could have been a little better, but they were on it and very knowledgeable on their service calls!What really made an impression on me though and saved my review from being slightly lower was Darcy! Iβm a small business owner myself, and I can tell you, Darcy is amazing! She was working from home due to COVID symptoms (did not know this til after the service was complete) and she was still able to work with her team remotely to ensure I was taken care of! We were up against a time crunch, and Darcy did an amazing job with squeezing me in with little notice! She is a wonderful asset to Bug Brigade, and Im sure her team already knows this!Bug Brigade will definitely be my future pest control service for life! Thank you for an amazing job!
100% the best pest control company there is. All the staff is well versed and extremely friendly. I would definitely recommend this Company for any and all pest services. Keep up the great work guys.
Weve been with them since we bought our home and really appreciate their service.
Don was professional, friendly, and extremely knowledgeable. He came out for an estimate and ended up doing all the necessary services right then. Would definitely recommend him and Bug Brigade to others!
Darcy is the best. Best service ever. I will definitely use them again.
I highly recommend Michael with Bug Brigade! He has amazing customer service and is very friendly. After getting 4 quotes, it was also the best price. Very quick to respond too! I will always be a customer.
Excellent and thorough service. Weβve had other companies that their product wore off quickly. Very happy with Bug Brigade!!
If you are looking for a company that is professional, trustworthy, and dedicated to servicing you well, look no further. I have used Bug Brigade for several years and they are truly exceptional. You can count on them to treat you respectfully and fairly. My most recent visit was no exception.
Weve been using Bug Brigade on and off for over a year now and we are very pleased with the professionalism and quality of services. Don, our tech, is very friendly, professional, and knowledgeable! Very happy to see Don when we call and will request him moving forward!
We had a great experience the man that comes to do our house is a great person completely trustworthy I would have them every time and I would recommend him recommend him to anyone
Our first experience with Bug Brigade, Inc was to get rid of rodents. They were wonderful to work with and we continue to use them for prevention. They have the best customer service and the guys who come to service the house are extremely nice, helpful, knowledgeable and friendly.
Very professional. i would highly recommend this company to take care of your pest needs.i have absolutely nothing derogatory to say about them. you guys rock !!!!!!!
Bug Brigades exterminators are always professional, on time, and do a great job protecting my home from insects. I never see bugs in my home. I highly recommend Bug Brigade!
Always a pleasure to work with these folks. Office staff and technicians are always friendly, professional and accommodating. Highly recommend!
Great experience with Bug Brigade. The first appointment was within the same day. Outstanding customer service. Their technician Josh was exceptional! He explained all details of how Bug Brigade handles pest problems and all the phases of the process. He talked us through our situation in a way that was very easy to understand. Josh was very knowledgeable and professional. We could not be any happier having chosen our local business Bug Brigade for our pest control service. We highly recommend!
We are so thankful to have found Bug Brigade through a Google search after moving into our home. Though our home passed inspection, we have encountered problems from day one. First, there were rats scurrying in the walls; our technician was able to pinpoint the source of their entry, trap them all, seal everything off, no more ratsπ. Next, termites discovered; BB talked us through the process, tented our house, no more termites. We have them inspect our house regularly and treat for any roaches or ants that we see as well as inspect for any recurrence of termites. Technicians are great, very knowledgeable, a pleasure to work with.
Don was great with explaining how the treatment was going to take effect and I learned a lot from my first interaction with him. Bug Brigade got rid of my pest issue and I would highly recommend them.
My house became infested with bugs so I called bug brigade and they sent out an awesome guy named Dayvid! He is very good at describing issues and how to prevent them. Hes very knowledgeable about pest control and other things as well haha hes not only helped me with getting my pest issue under control,he also informs me on ways to fix other household issuesπππ if you are looking for a knowledgeable/honest pest technician then Dayvid from bug brigade is your guy!
We get indoor/outdoor pest prevention services from Bug Brigade and we love love love love love them! Im enjoying my porch (front and back) for the first time; something I havent been able to do for two years. I witnessed their product at work twice in the month Ive been a customer. Once when a bee landed on my house, seconds later it fell to the ground and had a fit lol. Again I saw a caterpillar about 10-15 feet from the grassy area just give up the ghost. We are forever customers!!!
We highly recommend bug brigade! They did an amazing job and their follow-ups are so great! You really get a bang for your buck and all of the work they have done worked instantly! We had Nerex and love him! Heβs so knowledgeable, kind and professional! He showed us what to look for and gave us a ton of different pricing options without making us feel like he was up-selling us. We highly recommend him and my parents who also use him as well, Do too!
These guys are the best! Enough said.... They are pros at what they do and will ensure your house is protected. Andrew and Josh are experts in their profession and take huge pride in their work. If you want 360 peace of mind in your house, this company will take care of you. I highly recommend them to everyone that I know! Great job guys!
I am so impressed with this company! After 2 years of using other exterminators and still having problems, Don has been able to do the impossible, he has gotten rid of our problem!!! Don is a friendly, professional technician and explains everything to us and doesnt mind our questions! He goes above and beyond, and is an asset to his company!
Love bug brigade. They are honest, fair, safe, and effective. Our tech that comes out is incredibly kind and genuine and always has a smile on his face.
We initially had a problem with Cockroaches and Don came over and immediately noticed they were German roaches. He offered his services and within two weeks we noticed less and less of them. German Roaches unfortunately take longer to get rid of so hes been out every two weeks making sure there is progress. We are very pleased and glad we went woth bug brigade. Don is awesome
My wife and I enjoyed our visit and know we are being blessed by your service
Great company! We have been using them for a few years and they are fantastic. Great service all around.
Could not have asked for a better more professional company. Constantly kept me notified via calls, texts, and every tech was knowledgable, timely and professional.All over an excellent experience.
Bug Brigade is the absolute best. We hired them to treat our brand new home for bugs after moving to Florida last year. They took what seemed to be an impossible task and brought it under control. They didnβt give up and couldnβt have been any nicer or more patient with our questions and concerns. Our technician Andrew is the absolute best. Thank you Bug Brigade! Your efforts and accomplishments with our home have been truly amazing.
David from Bug Brigade was just at my home to do an initial inspection and treat. All I can say is wow, I am impressed. He took the time to explain everything to me, inspected the entire home and made recommendations about treatments. He then took the time to do an initial treatment which will be followed up by another in depth treatment. Fantastic. We also use Bug Brigade for a commercial property we own and they do a great job there as well! Definitely recommend.
I adore Bug Brigade! They are so friendly, prompt, and are wonderful to work with. From termite tenting, to mosquito management, to general upkeep, they are quick to respond and take the time to explain all options available. We have used Bug Brigade for the last six years and will continue to do so as long as we are in Central Florida!
The Bug Brigade has a wonderful, kind, knowledgeable team. They are responsive and timely. We have been using them for over 2 years and I wouldnt use another company to take care of the house. Highly recommend.
Wow! Amazing service and professionalism. If your Looking for well trained professionals for pest treatments. Please donβt even bother looking else where! Bug brigade is the one to call.
This is a very professional company from top to bottom. I first went online to see the ratings of the the companies in the area and their ratings were very high. I called and made an appointment and from the moment they knock on your door until the moment they leave it is with the upmost respect, knowledge and excellent service. In my case they came and performed a thorough inspection of the house inside and out. The serviceman explained everything that needed to be done and we set a date for the first service and we are completely satisfied. They came twice on the first month and now on a monthly basis.I highly recommend Bug Brigade, Inc.
Whenever it rains heavily, we have palmetto bugs enter the residence. A call to Bug Brigade fixes the problem..
Very informative! On time and professional!
They did a very good job for me, keep up the good work.
Great team - both in the field and in the office. Professional, friendly, responsive. Thank you.
From the office staff to Donald the tech this service is top notch recommend this company 100% thanks again for your service
Have been very pleased with Bug Brigades service over the years. They are responsive, reliable, and very safe under the current conditions. Highly recommend them.
Always great service from Bug Brigade..
I have used Bug Brigade for several years.They have been reliable, and the technicians are always on time, courteous, and performs their jobs well.
Very nice and courteous. Feels like youre dealing with a friend or relative with how candidly and freely they share advice.
Very nice, great service they work fast and efficient.
We had an pest issue in our attic and Don was excellent. He educated us, determined a plan of action, and took care of us. He was professional, knowledgeable and the company has a great office staff. I highly recommend this company for any pest control your home may need.
I have been using Bug Brigade for many years now. They are very professional and courteous and always on time.
We have used Bug Brigade at both of our houses. They are very professional and do a great job!!π
Each of the technicians have been personable professional educational an altogether pleasant experience and have done what they were hired to do I would recommend them to my family and friends
Every time our technician comes out I make sure I have muffins for him! From the owners to the office crew and techs ...kind, humble and professional!
Trustworthy, thorough and very personable. Any concerns are treated promptly. Good communication from associates and techs. Very thankful for a service team who I can depend on!
Great company! As a homeowner and the owner of rental property, I have had the pleasure of hiring Bug Brigade for both personal residential and professional service. They are an excellent company and a pleasure to do business with! Top notch customer service, very reliable and professional!
Professional and very informative about the job. Have not seen any bugs....feel well protected from pests including termites.
When I contacted Bug Brigade I had just about given up . Originally I went with the big companies thinking my German roach issue would be gone . Man was I wrong . I never saw any improvement then I called Bug Brigade . Michael came and inspected my home and after he educated me and really made me feel he would get rid of these roaches . He communicated with me through whole process and I immediately saw improvements and 3 months later problem solved . I have not seen one bug since . I will continue to use Bug Brigades services .
We had squirrels in our attic. Quickly diagnosed with a recommended solution. Very professional. Will work with them again if required.
Is it possible to be passionate about termites and protecting peopleβs homes from pests? If you spend a few minutes with Andrew you will know that the answer is YES. WOW! We were unsatisfied by the services we inherited from Terminix when we bought our house and thought it may be different with a local company... and it was! A night and day difference... cannot recommend enough. They found a termite infestation that Terminix had missed. We are so grateful for Bug Brigadeβs thoroughness and the passion they have for doing the job right. We are now termite-free and have peace of mind knowing we are in the best of hands. We are now on the other side of an efficient and painless-as-possible fumigation, and Iβm so glad we decided to ditch Terminix and support a local company that takes pride in their work. From the moment I called and Darcy listened to my concerns, I felt relief that this company was going to take care of us. Thank you to Andrew, Darcy, and Josh!
Iβve been a customer of Bug Brigade for the past three years. Theyβre a great local business who treat their customers with great respect. Everyone from the front office to the folks who come to our house. If you want to be proactive or youβve got an immediate probably, the Bug Bridgade are the folks you need to call. Two thumbs up from me!
This co always makes you feel like family, Sara in the office is the most sweetest person and always tells you everything that you need to know and answers all of your questions when you call them. Josh is the most wonderful guy that comes out to the house and works everything and is always on time and also when I have questions he always shows me and answers everything, and he teaches me all the new things that I never knew. I am so thankful for this co and there people I will always have them and feel like I am fully covered. Thank you.
Best experience I have had with a pest control company. Techs show up on time and take the time to listen to any concerns or input we have so they can then properly treat the house. Always courteous and always doing whatever is necessary to make sure we are satisfied. That is the small business advantage you dont get with the larger companies.
The best company ever....reliable,dependable, courteous and friendly. The lady in the office communicated with me every week, Im very pleased with the service that was provided. Thanks again, will definitely refer.
When you have a rat that is in garage you dont want to have to wait to have this handled. Bug Brigade was right on it. They explained to me in plain English what the plan of attack would be. Don made me feel confident that the situation would be under control. Great family run business.
They were very professional and called and emailed us when it was time to renew our bond
Courteous prompt service. they resolve any (bug) issues right away and always do an excellent job. I definitely highly recommend
Great company to deal with. They responded quickly. I saw automatic results Iβm my home. The tech was very nice and professional. The is good company I would refer to my family and friends.
They have been taking care of our home for 2 yrs now . We had aints and some roaches in the house. Some rats in the heater for the pool . Andrew went up in the attic and sprayed .He has a trap out for the rats and checks it out every time he is hear. We are now free of bugs in the house and no rats. He now comes every 3 month to spray around the outside.
Darcey went above and beyond to make sure our needs were met. We had a problem that many people could fix and Darcey found a solution. Now as a real estate professional I meet new companies like this all the time but not many are worth leaving a review for. I WILL STRONGLY recommend this company to my friends and family.
Great company and technicians. Over the years theyβve taken care of tick infestation, weevils, and ghost ants. I highly recommend Bug Brigade!
Always professional staff, extremely knowledgeable staff, thorough inspectors of the various areas.
Best experience I have ever had with pest control. Everyone is so nice and professional. Andrew is the BEST!!!!!
Thereβs literally no one else I let treat my home because of my children, their inside toys, their outdoor things on my patio- thereβs a meticulous nature to this field of work and after three years of entrusting my home to Bug Brigade, I know they are completely ethical and guided by principle.
My home was built in 2013 and termite treatment was applied (not by Bug Brigade). Now in 2018 it was time for my termite booster after 5 years. My brother-in-law referred me to Bug Brigade. From scheduling the Free Inspection/Quote with Crystal to the actual Termite Booster quote/application done by Josh. Bug Brigade set the bar for customer satisfaction. This was stress free, like a walk in the park. Outstanding Job !!! I highly recommend Bug Brigade. Also, The Bug Brigade Termite Booster I received is good for 10 years not 5 years as my initial treatment was.
Fast and thorough service. Very professional. Excellent communication. Highly recommend.
Great company, very friendly and helpful. When I was concerned about what one of their technicians said the manager reached out to me directly, allayed my concerns and even had his supervisor come out and do a detailed reinspection of our roof.
Bug Brigade does all my pest control including management of bugs getting in my home, termite protection as well as mosquito control. This is very important me that I have a company I can trust because I know there going to treat me right. They are professional, knowledgeable and always there when I need them. I wouldnβt want anyone else taking care of my home!!
Iβve been a customer of Bug Brigade for years.... because they are always reliable, punctual, accommodating and totally honest. Great work from great people. Highly Recommend!!β
They did a good job on my house and look forward to not seeing any termites this spring. The guys were all polite and friendly and had no problems answering any of our concerns or questions. Im happy and satisfied with the over all results. Keep up the good work guys
This is a great company. People are friendly, knowledgeable and courteous. Their technician Andrew is terrific! If you ever have questions about bugs, treatment or ways to resolve issues heβs the guy to talk to. The ladies in the office are wonderful. Always on time and are very reasonably priced.
The technicians are very thorough and professional. I worked mostly with Evan, and his exceptional service impressed us from day 1 before we had even hired the company. Customer service was great throughout the entire process and the technicians care about the customers. I hired Bug Brigade for rodent control extermination and exclusion, along with general pest treatment. I would recommend this company!
When I moved to Florida and purchased a home I was given many companies to consider for pest-control. After many reviews I decided to go with Bug Brigade. I have a 3000 square-foot home, two German Shepherdβs, and I love to entertain, bake and cook. Since I purchased my house in 2008, Bug Brigade NEVER let me down. My house has been Bug free sense. Never had any roaches. If I see one little insect itβs taken care of. I love to bake and never had a problem leaving bake goods out or vegetables. Every morning I leave dry dog food out for my dogs never had any insect issues. This company has always been available for any questions I may have, always professional, always courteous, always in clean uniforms. One day one of my dogs became ill and I assumed it may have been a chemical, they were extremely concerned and provided detailed information of the chemicals they used so I can take to the vet. After taking my dog to the vet, it was diagnosed that he simply had an upset stomach. Bug Brigade called me the next day to find out how my dog was feeling. Actually the whole office was concerned on how my dog was doing after so many years they pretty much know Dexter my German Shepherd. I canβt say enough for this company. After A little over 10 years of service, this company has proven itself to me. Canβt go wrong with Bug Brigade.