Avoid this place- not professional at all. My phone was the victim of water damage, and I didn’t know if it could be fixed. I left my phone with Sergio at the store, and he confirmed that he would call me to let me know if it was fixable before they fixed it, and to confirm the cost. To be clear, I went here because they have a 4.8 rating. I regretted it for two reasons:1- They didn’t call me to let me know it was ready. My phone was obviously dead, and they had it at the store since I turned it in to get fixed. They had taken down another number to reach me once they figured out if it was fixable, but they didn’t call it. Instead, when I came to pick up my phone, I found that they had called my phone (that had been dead, at their store). I was waiting for their call, but instead I had to reach out and check in.2- The worst part is that they fixed it before they got ahold of me. What if I didn’t have the $310 it took to fix the screen? I was honestly thinking I may just get a new phone if I was going to spend that much to fix it, but they forced me to do just that. There was a possibility that it was just the battery, which would only cost ~$30 (I was hoping this was the case), but apparently it was the screen. I even made sure that they would call me before they fixed anything, and they confirmed various times that YES, they would, and that they would confirm the cost. They did not, and they are lucky I had that money.Go somewhere else with your business. I wish I did.
They are the best in town everybody want you paid ahead of time not knowing if the can fix it but these people see if they can fix it first then you pay
1hr 15 min to replace my battery and cracked screen. fast... super fast
Update 12/4/19. Battery expanded and broke case. See pics.(original review) They change the battery in under 2 hours and I got $10 off from scheduling online. Im not really impressed with the performance of the new battery. I wouldnt use the service again unless my battery had a serious problem. The staff was very friendly and helpful.
Both Chris and Mark were knowledgeable and thorough. Their attitude and customer support were outstanding. My iPhone, my garage door opener and our battery charger were all fixed perfectly. This is our “go-to” store. Some of the greatest service I’ve ecer had. Thankyou Mark and Chris and batteries plus!
I came to get a phone battery replaced ... Chris and Jim were very friendly & helpful. They took the time to answer all my questions. Because of them and the competitive pricing, I will be back with any iPhone issues. I highly recommend We Fix It Phone Repair.
Mark the manager and crew were great. Best experience one could hope for.Not only were they informative but saved me a ton of money.I went there to address a need I had for batteries and was amazed at everything else they had to offer. Within two weeks, I walked away with three things taken care of that I had given up on.Keep up the great service, you will always have me as a regular customer.Fred Miller
I went to this place today for my daughters Iphone cracked screen near the home button issue. They fixed it within an hour with reasonable price..Phone is looking and working great. Also like to special thanks to Mark for very friendly and courteous service, and Jay as well.
Mark and Tim were very helpful and had my iWatch repeated on the spot. Took me less then 5min. Highly recommend this place for any iPhone repair.
Great service
Excellent Service and a large variety of Batteries. Everything was done in a timely manner. I would definitely consider going again for future repairs.
Great service and at a really good price! I had my iPhone 6 Plus battery changed and the location in Illinois wanted $89. This place had a promotion and I got this done for $39!!!
This is the second phone they have installed batteries for in my phone. Both experiences were nothing less than exceptional. Thank you very much!
So far, so good. New battery holds charge MUCH better. No noticeable cosmetic damage with the complex repair.
Came in at 3:30 on a Sunday and was very impressed with both the knowledge and customer service skills of the person I spoke to. I believe it was the manager. It was Mark or something. I needed a new charging port ASAP on my iPhone 6 and he had it wrapped up in less than an hour. He even honored the online discount I showed him even though I technically did not ‘schedule’ the repair like I was supposed to online.Will definetly come back and will also refer all of my family & friends as well!
The folks at the Sanford, FL store did an excellent job installing a replacement IPAD battery. They were even able to save the screen protector.
Mark, Amanda, CJ (and one other guy who helped me!) you guys are great. In this day and age, its fairly rare to do business with men and women who are willing to do exactly what they say they will do - and do it on time and with a good attitude. Both of the DeWalt 18V batteries of mine that you rebuild are solid and work like a charm. Ill be thinking of you guys for years to come, every time I grab those and they work! Everybody reading this should want to do business with you guys any chance they get.
We brought my daughters phone in after 7pm to have screen replaced and it was ready by 8pm. Customer service was excellent on top of the speedy job. Well done guys!!!
Team was very knowledgeable, efficient and friendly. They said our phones would be ready in 30 mins. and they were. Truly appreciate their service.
Excellent customer service and pleasant I see they have a lot of product I hadn’t considered them for will definitely be returning.
Skip the Apple Store- this place is incredible. New battery in less than 30 mins. Easy Breezy!
The customer service was amazing. The staff is friendly and had a new screen on my old iphone in no time!
Had the battery replaced in my Galaxy S6 and my phone works perfectly now. Awesome staff!
Great selection of accessories.
Fastest iPhone repair ever. Great people. Will always go here for any repairs from now on.
They were able to repair my iPhone that youbreakifix couldn’t do. They really went above and beyond normal circumstances to help me out and I really appreciate all they did.
Glenda was awesome; she replaced my battery in a timely manner when I was under a time constraint. Very friendly and personable employee.
The employees are very nice and professional. It took them a total of 10 mintutes to replace my battery. Best place to go! 💕💕
Friendly, professional, knowledgable of issue at hand and affordable. Thank you so much! Great customer service!!!
The store is well organized and the people who work there are professional very helpful.
Very respectful and effient. Honestly best repair service ive ever had
Very nice. Saved me from spending 80$ to replace my charger port just by cleaning it out
Did a great job in replacing battery on my Samsung. Would use again.Thanks
Did a good job replacing my phone battery
Respectful personnel working there! Good experience with a professional young man. Believe his name was Chris!
Brought in a dead and swollen 5S and Mark worked meticulously to repair with new screen and battery. They worked very hard to make sure that I was happy with the service I received.
Replaced the damaged screen on my galaxy S8 and I had it back the same day! Flawless work
They changed my watch batteries while I waited. Hooray!
The Iphonr battery issue I presented was fixed quickly, affordably, and by a gentleman with good rapport. Will use again!
Jim and Mark are the best people in handling the customer and explaining the cause of the issue.
Repair was made to iPad and it works but the home button you have to hold down for it to work vs just clicking it like prior to repair. I know they had a hard time due to a messed up prior repair and I appreciate the work that had to go into fixing it.
Screen on Phone/Galaxy S7 was completely shattered & they replaced it! Great work!
Good Price and Doesnt take all day to fix.
Fast professional service. Mark was great!!!
I had iphone port connector problem when i came there, but then they told me that i also need a new screen, my screen was fine before i came. Dont know what they doing or trying to get some more money from people.
Employees were helpful and polite and the experience top notch
Very pleasant and knowledgeable staff.
Quick & painless cell battery replacement.
They were extremely professional and courteous
Fast, easy and reasonably priced👍
Very nice service.
Awesome staff, knowledgeable, friendly, easy to deal with.
Excellent service, quick and professional.
Very friendly and efficient.
Excellent service!