I’ve been to many car dealerships before this one looking for a car, and some salesmen you can just tell are sleazy and only at the job to make money. I drove two hours to test drive this car and was hopeful to buy it! Collin is a salesman that works here and he was absolutely phenomenal! He was so kind and listened to every question and concern I had. He genuinely cared that I was getting what I wanted. He also picked me up a block over when I had to return my rental car! All of the employees in all the departments I talked to here were kind and made great conversation to make my first car buying experience not so scary! They were great with making a deal with me that fit my budget and I ended up buying it the day I came in. Collin even texted me to make sure I got back home safe! I couldn’t ask for a better dealership or experience! If you think of coming here to buy a car definitely ask for Collin, hes honestly the best and it’s an experience I’ll never forget!

This is the second car I have gotten from this place, the first time wasn’t the best experience with people, but the car was great that was 5 years ago . But this time Was amazing ❤️❤️ Starting with ARIEL with informing me that all the employees are all different. Making me so comfortable and explaining so much to me and also hooking me up with the best team ever. She referred me to JEFF and I’m so grateful she did cause he’s amazing made everything so easy n pain free literally. Had everything so organized and ready to go. GREG was also great at explaining all the important stuff out to me. MATT was amazing also he made sure everything was put together perfectly for me when I was ready to go. Needless to say this was the most effortless, easy, n enjoyable buy thank you guys so much.

Id like to take a minute to thank Mr. Thomas Ransburg for being patient with me as I tried to look for a new vehicle. Torn between an SUV and a sedan, he was informative on all the details and features in each car and helped me with the process with great customer service. Anyone need a vehicle at Volkswagen go see this young gentleman, you will not be disappointed!

Oscar was great helping me find my dream vehicle. Thanks for all the help….

I worked with Mike on getting me a new car, he was very knowledgeable on the car and really made the process quick and easy. It was my first car with everything in my name, and he did not hesitate to help in any and every way possible. Now I’m riding around in my new Audi A3!! Thank you guys!!

George was AMAZING! this was hands down the best car buying experience I have ever had. He took the time to understand what I was looking for and got me an awesome deal. I can’t thank him enough for helping me lower my payment and get me in a new car!

I could not ask for a better experience. George Lopiccolo made my car buying experience seamless. George provided great customer service, professionalism and was fully transparent in regards to the sales price. To top it all off. My vehicle was personally delivered to my front door by George. I would recommend asking for George for those looking for a car.

Oh my goodness. I finally got my dream car from Napleton VW and I couldn’t be happier. I live in Miami and George helped me throughout the entire process making it as seamless as possible from the distance, even down to bringing the car straight to me!The communication was top tier. This was hands down the best experience I’ve had at a dealership to date. Thank you George and everyone at Napleton VW! Check out that beautiful orange 😍

Matt R. was the best salesperson. Really helpful and honest.

My girlfriend and I were shopping around for a car and stopped in at this location. Thomas Ransburg was the first person to greet us and was very informative about the vehicles and the numbers. Even though my girlfriend didn’t buy, I kept Thomas’ information for when I start shopping for myself in the near future. Thanks again Thomas! See you soon!

Vincent Brown was excellent, if anybody needs a great service go an see him

Went in to inquire about a car and never thought it was going to such a pleasant experience! Thomas was amazing and professional! Thank you for being patient with us and you and your sales manager guiding us all the way! We will definitely be back in the future!!

From the moment we arrived at the dealership, we felt welcomed, I’m talking super friendly sales reps, good vibes, and it was genuine. Oh I forgot to mention our brand new ID.4,..#Love it!! We highly recommend Napleton’s Volkswagen of Sanford.

Tony was very friendly and knowledgeable on our purchase of the Tiguan and helpful with my mom and I on all the new technologies of her car very . Would like to see him there in the future you have a great salesman thank you Anthony (Tony)

George was the best. Extremely knowledgeable, communicative, and understanding. I will 100% direct any friends and family to him in good faith. Thanks again George!

A to Z. It seemed very smooth. There were no push and harassing game by sales people. I was very impressed by salesman Jonathan who was very professional and tried to accommodate to meet my satisfaction. I have bought 9 cars in my life and this was the first dealer I had the greatest experience of all. I love my car that bought from them and Thank you!!!

Would have to say this was the best remote car buying experience I have had so far. Collin worked with me by phone to buy a new vehicle. He was timely on his responses and we were able to work out a deal. I did not want to be at the dealership long so almost everything was done over the phone. Once I got to the dealership to pick up the car Tony was able to assist with the vehicle pick up. Tony was also very friendly. I spent no more than an hour at the dealership. Based on past experiences spending almost all day at a dealership, this by far is the way to go. Thanks Collin and Tony for your help! Great job to you both!

Hands down best customer service ever. Big shout out to Sales Rep Derrick. Very hospitable and knows his stuff. Gotta get my coins up but I will surely be back.

I had a fantastic experience at Napleton Volkswagen with Mike Fuller, Michael Alexander, and Matthew Rodriguez. They were extremely professional courteous and efficient in providing all the details on the vehicle as well as financing process. Top notch service.

I had such a good experience here, your Salesman, Thomas Ransburg was so helpful and knowledgeable about every car there! I dont know how one person can have so much information about every vehicle there. It was honestly amazing.Extremely polite, and charismatic as well. Quite the asset to your dealership, 10/10 will be returning

Loved this dealership. Thomas Ransburg was a great help and very informative about the vehicle that would be best for me and the family. Definitely ask for him when you go in.

Great Service from Wayne Chris and Greg, clean and nice place, friendly staff and very cooperative with my deal. I got the VW ID4 I wanted for a very fare price and rate.. definitely recommended!!

Derrick was an awesome, thorough and worked very hard to meet my needs. Unfortunately I didnt find what I was looking for today but I will return soon. Impeccable customer service.

Well I came in to just look at a vehicle. Thought maybe I’d buy it maybe not. Collin Laws came up and helped me the first time. Unfortunately the car wasn’t the one but after leaving he kept up with me and I actually came across a car on their site that I admired. So I looked into Collin was able to help me out with an offer that the both of us agreed to. Thankfully it was not a “dealer first, then the customer” dealership. I would have walked off at first sight. However it was a pleasant experience and I hope to in the future come back again.

The people I spoke to at the dealership were very pleasant. Thomas Ransburg was very informative and provided all the information I asked about. I didn’t purchase the vehicle but the customer service was A1!

Micheal was super helpful! I bought a 2017 Jetta and he helped me get a great deal! I will definitely be coming back in the future!

Napletons Volkswagen of Sanford is a great place. Every worker I interacted with was very respectful and polite. I messed my car up and it cost me some money but it was well worth the wait. The work they did on my car was a night and day difference, my car has run this good ever before. Shoutout to everyone in the parts department, especially Roxanne, she is very kind, and she walked me through everything perfectly and I never had a wrong step with fixing my car; there is great communication between everyone. Thank you to everyone at Napletons Volkswagen of Sanford.

Great service and amazing deal. From the moment we got to the dealership, he showed us the car we were looking for, helped us make a good deal, made sure we felt good every time. Thank you Jonathan for making our shopping experience a pleasant one.

Friendly & low-pressure sales. George was a great help, super knowledgeable and gave us different options. I was very comfortable there.

Excellent customer service. We want to thank Alex for his professionalism and expertise to make sure our experience was an amazing one!

This place was amazing everyone was super nice ! Alex helped me throughout my visit and he was very helpful and kept positive vibes through my process. I was shocked at what I was actually able to walk out with ! Thank you so much Alex and your team for doing all you could for me. LOVE MY NEW CAR !

Love my new Audi! Ive wanted one for years but always put it off. Finally I met the perfect salesperson, Oscar, who was great and got me an even better deal. Ill definitely purchase here again

Thomas made the whole experience smooth and easy. He addressed every concern and delivered. I didn’t come prepared to make a deal and I’m driving off in my new car!

Came in today and spoke with Thomas Ransburg and he was sharp and knowledgeable about my particular vehicle needs. I’m in the market for a vehicle and I feel comfortable as a customer!

Low pressure sales and GREAT service, representatives and care-----Derrick [salesman] has mastered the art of low pressure sales in a time when its fairly difficult to find a sale rep who wont make you feel pressured into buying.If youre visiting Napletons Volkswagen of Sanfords Used department [Used Cars of Orlando] we would highly recommend Derrick.-----Furthermore, we have the utmost respect for their financial manager, Jerimy. He took great care of us and helped us make the best financial decision possible when determining the extra add-on packages [warranty, GAP, etc].As people who are still working to build our credit and (maybe) dont have the best score to work with, he went above and beyond to help us get the best APR rate for our situation.Hands down, the best car finance guy youre going to find.-----Thank you, all, for your help in purchasing this car.

I recently purchased a vehicle from Andrew Pope with Napletons Volkswagen of Sanford and it was such a great experience. I have to say purchasing a vehicle can be a very long and drawn out process. Andrew was able to make the process quick and get me an excellent deal on my vehicle making me feel like I came out on top after driving away in my new car. I would recommend his services to any of my friends and family. Thanks again!

I had visited this location and a sales by the name Derrick showed me several cars and was very knowledgeable......I’m just not ready to purchase right now I will let my friends know about the awesome inventory.......

Napletons of Sanford is a great place to purchase a vehicle. When I bought a car from them and it started giving me problems. They tried everything, even sending too a Ford dealership, but couldnt fix it. The awesome salesperson George Lopiccolo got me out of those problems and into something I like 👍, Ill recommend 👌 these guys to friends and family,And A Shout Out To AllService TeamFinancial TeamYou Guys Are awesome

Yesterday I purchased a 2021 Volkswagen Tiguan! Collin was super helpful and made the experience great! I was so happy with his customer service. He definitely helped me find the car perfect for me and my life! I will definitely suggest Napletons, especially Collin to my friends!

Thomas was the best salesman by far! Helped me get my payments to where I needed them to be and had my best interest at heart the whole time! Amazing dealership and amazing salesmen! I definitely recommend coming here if you’re looking for a great car for a great price with great help! Thank you so much Thomas!

Cynthia L.Q5743 O 28✰✰✰✰✰4 minutes agoI just went to test drive, We got Joshua to showus around....it was a very pleasant transaction. Ifell in love with the Volkswagens, i wasnt goingto buy, but guess What??? I end up buying onefor me! THANK YOU Joshua for yourknowledgeable and patience over all!I recommend Joshua Montanez, he was notPushy at all!I have to say it was the most pleasantexperience in buying a vehicle! The dealer isvery nice and clean, people are very friendly!Please say Hi for me!Napleton

We just bought our 17 year old son his first car at Napletons and it was a wonderful experience and a great way to remember the beginning of his adulthood. Our salesman, Matt, was very personable,. friendly and patient. He had the car waiting outside for us when we arrived and let my son test drive it right away. He spoke directly to Josh and engaged him in the process. He was open and honest in explaining the fees to us. He and all of the staff there worked with us and were very cordial and accomodating. Matt even called the next day to see how Josh liked the car which I thought was a nice, personal touch. I would definitely recommend Napletons!

All the process very smooth! Awesome experience.

Solid buying process! Sales Advisor Thomas Ransburg was outstanding and very knowledgeable of the vehicles and the options of each model. Seek him out if you are looking to purchase or lease a VW.

Great service ! Thomas Ransburg was very helpful with answering questions and getting me all the information needed to make the best choice when choosing my vehicle.

Oscar was great help to us . He helped my son to get his Dream car, a nice Ford Mustang ! Thanks .

Thomas Ransburg was informative on the different vehicles and made me very comfortable in being able to make a decision to buy a vehicle perfect for me and my family

Jt was absolutely incredible helping find the perfect vehicle. Would absolutely recommend him to everyone that comes in.

Great service. Ask for Mike Fuller aka “Big Red” you cant miss him. He will work hard for you.

I would recommend this dealership 100 times over!!! James was the best and was never pushy. He listened to exactly what I wanted and brought out the best car for me. I honestly just wanted to get into something more affordable than the car that I had. I never thought that he, Stan, and Craig could get me into a 2021 Jetta R line. Everything was so painless and all the guys were incredibly helpful! Also, the quickest I’ve ever been in and out of a dealership. I didn’t have to waste a whole day like at other places.

Tony did a amazing job answering my questions and being upfront of the downsides of the vehicle I was interested in, thanks Tony

My sister just got a car from this dealership with the help of Collin and I just wanted to thank him and let everyone know who reads this he did a great job since it’s been a few weeks since she got her new car now and she still talks about how well he took care of her. So go to him if you want a salesperson who will take care of you and listen!

Derrick is the best.. I did not buy today but I will be back tomorrow.. Because he tried my kind and with respect

Sadly had the same experience as a few below. Took time out of my day, made a scheduled confirmed appointment, verified the car I wanted to see was in stock, but it was gone before I got there. Did confirm the vehicle was available by phone at 9:44 am and email at 10:46 am.Part 2:I just received a call at 1:33 pm asking if I was coming in to test drive the vehicle...which was not there. Not sure what is going at this dealer.

Top Notch Customer service. Everyone is always smiling and are quick to provide assistance. Made the car buying process real easy going. In and out in no time. When you get there ask for Mikel or Oscar. I cant recommend them enough. 💎💎💎👍👍👍👍👍

Derrick was absolutely fantastic in our buying experience. He met us as we walked in for our 1015am appointment. We arrived at 900am due to driving 5 hours to purchase our truck. He immediately got to work. We felt as if we led our purchase experience. We have two young children and Derrick went as far as giving them ice pops to help distract them throughout the process. Jeff made sure that we were able to stick to our budget and complete the transation with ease. Thank you so much for the positive experience Derrick and Jeff!

I was in Sanford and saw Napleton VW of Sanford and decided to go in just to browse. Was greeted by George LoPiccolo who spoke to me about what I was looking for. I explained I was just looking he showed me a few models that I liked. When I am ready to purchase I will definitely contact George to make my purchase.

We went to Napleton’s VW just days after having a bad experience with Gunther VW Daytona…Conner was our salesman, from the time he greeted us to the time we left he was very helpful. The entire team cared enough to get us where wanted to be. We appreciate all the time and effort that was put in to help us get our new car.

Had a great experience purchasing my 2019 Jetta from this location along with a very knowledgeable salesman Jean (JT) 10/10 overall experience. Would recommend this location and JT to anyone whos in the market.

Tony helped me find the perfect car! Walked me through my options, and answered any questions I had!

Literally no issues!!! Roxie got me in and out timely ans I appreciated that so much!! Danny got me to and from safely via the shuttle as I enjoyed my coffee! 1000% recommend! 👌🏾

Oscar made my buying experience at VW complete! Wonderful service, thanks Oscar!

Hospitality at its finest! We spent our Sunday afternoon with Oscar and the team at this location and they made our transition as smooth as possible. Even got lunch for the kids! We’ll be back and a definite recommendation from us.

Derrick was amazing thru this whole process and made everything feel good during a what can be a stressful process. Hes very kind and social and helpful throughout the entire process

I purchased a VW Atlas over the weekend and could not be happier with my experience. I worked with Vince Brown and he was absolutely amazing. He was INCREDIBLY patient with us. I test drove three different vehicles, he walked the entire lot with us more than once looking for the perfect car and was not only patient, but very pleasant to work with. I honestly had no intention of buying, but he and Hunter (one of the sales managers) were so easy to work with and so willing to work with me that I decided to buy. I have been in the market for an Atlas for probably the last two years and none of the dealerships I have gone to were as easy (and super fun!) to work with. You gents just earned yourselves a life-long customer. THANK YOU SO MUCH! 😊

Michael Fuller did a great job selling me my new 2021 VW JETTA SEL

Tony was awesome, really made me feel confident I was getting the right car!

George Lopiccolo was Awesome! I went in for an oil change and ended up walking out with the exact vehicle that I needed. He spent hours making sure everything was right. Go see him!

Friendly staff. Great service. George Lopiccolo was awesome.

Andrew took care of us. All I have to say is amazing. My wife and I came in looking for a Tiguan and a Jetta and we left with a 2020 Jetta. And learned so much about both cars.

I purchased my very first brand new car a few days ago from Thomas Ransburg at Napletons VW. Due to the inventory shortage, I had to order my GLI a few months ago. When it finally arrived, Thomas let me know immediately, even before I got the email from VW that it had been shipped!Once I arrived at the dealership to see the car, the process was seamless from start to finish. Everyone I dealt with was courteous, knowledgeable, and went out of their way to make sure my questions were answered and my needs were met.Poor Thomas had no idea what he was getting into with me and my endless stream of questions, but ever patient and stoic was he! Ive never purchased a car from a dealership before this.I shopped around dealerships for this car. I talked to many salesmen, asked a lot of questions. In the end, you have to go with who you trust the most, and its a good thing I trusted my gut on this one: despite all my efforts to secure the best financing through my local banks and credit unions, Thomas still managed to find a better plan for me with lower interest and lower monthly payments with the same loan term.I have to admit that this was the best car buying experience Ive ever had.I will definitely do business with Thomas Ransburg and the Napletons team again.

Tina was awesome! After buying over 20 cars throughout my life this was hands down the best car buying experience I have ever had. She took the time to understand what I was looking for and got me a great deal; I couldn’t really ask for more. The new management was also awesome and moved through the deal like butter. Moral of the story is Tina is the best there is, the best there was, and the best there ever will be. Thanks for my sweet ride and see ya next time!

We had a great over all experience. Tony was our sales rep. Id highly recommend anyone looking for a vehicle to check with him first!

Alex is a great sales men! I love me new car

Just bought a 2017 Volkswagen Jetta SE yesterday from these guys and it was an awesome experience. Big Red was super helpful and kind during the process and they got me out on the road super quickly. Great customer service! Will definitely recommend

My wife and I went with Andrew when buying our new car. Hes an honest guy, straight forward and treated us with respect and made us feel like equals. We would recommend requesting him as your salesman when shopping for cars here. 10/10.

I had a great experience things went great Thankyou JT!!

It finally came time for my wife and I to go back home to Puerto Rico, so we needed to sell our car fast. When We arrived at the dealership Oscar was quick to help us out. Even thought he knew we were in a rush he did not take advantage of the situation and provided us with a great deal. The process was quick, and I couldnt be happier. Thanks Oscar!

Working with Oscar Cabrera was an absolute pleasure! Oscar is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my car felt like it took 10 minutee. The best part – Oscar  stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Oscar if you are considering buying a new or previously owned automobile.

I want to apologize for this being long up front, but to me it was worth the time. I wanted to let everyone know about my experience with Napelton VW. My wife and I began car shopping recently. I had my heart set on buying a new Volkswagen Jetta R-Line turbo. Unfortunately, after going to numerous dealerships in Daytona Beach and the surrounding area, we found nothing but overbearing salespeople and poorly stocked inventories. After finding nothing of interest at the nearest VW dealership, we began looking elsewhere. Again, nothing but disappointment and a sea of hungry car lot sharks that were waiting for prey to enter their waters. Lots of pressure, feeling like I was being chased with nothing to offer worth the headache and disappointment. Most places had numerous vehicles posted online, which they claimed were “perfect” and “available”, yet were magically gone upon arrival a short while later. I continued my search online…..figuring I would try my luck further outside our area. I stumbled across several VW’s that caught my interest at Napelton Volkswagen of Sanford, including quite a few Jetta R-Line turbos!! I immediately called and was greeted by a happy voice, claiming their eagerness to assist. My skepticism grew, but I was able to schedule an appointment. I was asked if there were any vehicles that I found on their website, which I wanted to see in particular. After experiencing the lack of inventory everywhere else and now finding numerous on the Napleton site, I was eager to look at several of their listings. Again, I was extremely skeptical however, figuring this was a bait situation. Humoring myself, I advised the happy voice at the other end of the line that I had not just one, but three cars that I wanted to see. The appointment was promptly scheduled and I was informed the cars would be sanitized, detailed and waiting for me to arrive. My wife and I arrived later on and parked in a “VIP appointment” spot. Upon exiting the vehicle we were quickly approached by a salesperson. My stomach began to churn, fearing that I was again falling prey to a parking lot shark. But, low and behold, it was the salesperson that I had a scheduled appointment with, Jean Tefouet, who introduced himself as “J.T.” He immediately walked us into the showroom, and to my amazement, retrieved the keys to all 3 vehicles I wanted to see! I was in shock! Napleton not only had the cars posted on their site, but they actually had them cleaned and ready. He took us outside, opened & started each vehicle. He walked away and did not circle us like prey or try to pressure us into a sale. J.T. gave us the time to look at each car, explained features when we asked, discussed VW’s warranties and addressed every other question we could throw at him. I immediately knew what car I wanted, but still, my wife wanted to test drive all of them. J.T. happily obliged and off we went. After the test drives, I told J.T. which car I wanted. I told him I had arranged financing with my bank and received pre-approval already. He introduced me to the finance manager and the rest of the “team”. Zero pressure to attempt any other offers, knowing I wanted to use my bank. We were offered beverages while they did the paperwork and again made sure my vehicle was perfect, even throwing in some extras that I didn’t ask for or expect. Thanks to J.T. and the amazing Napelton VW team, I have my incredibly awesome new R-Line turbo and can’t stop smiling! It’s now super early in the morning and I can’t sleep. I’m wide awake like a kid on Christmas morning, wanting to play with my new toy!!! I think I woke about 4 times to peak in my garage during the night. Thanks J.T. and the rest of Napelton VW. During this crazy time of vehicle shortages, after dealing with tons of nonsense and disappointment elsewhere, you helped us to find that perfect vehicle! Now…….the sun is almost up! Time for a beachside cruise with the moonroof open and windows down!!!!!! Thanks again to J.T. and the staff of Napelton VW of Sanford. You won over a skeptic and have won a future return customer.

Fantastic experience. From the moment I dropped of my car for service to the time I got my car. Got a call from every step of the way of whats happening to my car and what kind of tests they were running. Huge thank you to JACOB from the auto sales rep. Amazing dude, got me all the information for me and answered all my questions and concerns. Went an extra mile to deal with the VW HQ so all my repairs was covered by the dealership.Thanks alot Jacob for your help and going that extra mile for a customer.Def recommend this auto service and just speak to JACOB and he will take care of the rest.

Omg awesome deals. They did great.Vincent and Mike most definitely assisted with all our needs. They handled us with exceptional service.

Michael and the rest of the staff were courteous, attentive and anticipated our needs throughout the entire process of purchasing our new 2020 Ford Mustang convertible. The driving world would simply be a better place with more people like this at the steering wheel of life. We WILL absolutely return to this establishment if the need to purchase another vehicle ever comes up again. Thank you all for the assistance.

Bought myself a new Atlas Sport Cross. Sales experience was easy low pressure and very friendly. No dealer games. See Mike F. Great to work with

Had an excellent experience at Napleton Sanford! I highly recommend Tina to anyone looking for a new vehicle. She was knowledgeable, patient, and answered all my questions. We signed papers today so excited and satisfied with our service. Thanks again Tina! You made this great experience even better.

Good people very helpful and I strongly recommend coming here. A lot of cars to pick from. Thank you come see Vince he’s awesome!!!

Tina was wonderful to work with! I was so happy to have a woman help me with buying my first car. She understood everything I communicated to her. There were quite a few mishaps in communication with the dealership itself that we weren’t exactly pleased with. We contacted her immediately and she helped handle it. I would definitely ask for Tina if you’re a fellow lady, student, or new to buying a vehicle. She really looks out for her clients.During the car-buying process, we had a couple of issues with the dealership (financing dept. & unexpected scratch on the car). I really want to thank Nikko the sales director for taking the time to ensure that things were resolved. It means a lot that they cared to address this instead of letting us leave feeling frustrated. Updating my review because of this!

Alex was great! He helped us out tremendously! I can’t believe how friendly and helpful he was I will def recommend anyone to come see Alex!

Anthony was an amazing help with getting the car that we wanted. Got straight to the point and gave a lot more information that we actually needed compared to other dealerships around. Will gladly come back because of Anthony!

This was my second purchase of a VW but first time purchasing at this location. From the moment I walked in, Collin showed nothing but compassion and proved that he wanted to help me as best as possible! He asked for different safety features I would love to have and made sure to only show me models with those features in it. He also kept in mind my budget and worked with me for several hours to make sure I got the best deal on a car I loved rather than just pushing me to buy the first one I saw. I would 10/10 recommend anyone to Napletons VW of Sanford and have them specifically ask for Collin, he is the best car salesman Ive ever met!

Had a terrific experience purchasing a new vehicle today at Volkswagen Sanford! The staff was very friendly and helpful. Anthony was wonderful to work with from the time we arrived at the dealership all the way through the buying process. He was honest and up front, answered all my questions and created a low pressure environment. He definitely made the experience a pleasant one, Id certainly recommend him for your car buying needs :)

Honestly this has been the best experience buying a car. Napleton Volkswagen was amazing!!!There was no pressure to buy they wanted to get us in the right vehicle for us. Andrew Pope was the most knowledgeable salesmen that I have ever dealt with. I would highly recommend anyone to come see Andrew.

I was able to view the inventory easily and trade in my VW quickly and easily. Matt was helpful and was able to get all of my questions answered.

If I could give this 10 stars I would. I love my new Tiguan. Collin was my salesperson and he was so helpful, informative, and made me feel so comfortable buying my first brand new car! I’m so happy with my purchase.

What a ride!!(a good one) Tomas was amazing in all aspects of the sale and we appreciate him, and his sales manager, for being professional and courteous! It was a smooth process and would go back in the future to work with them again!! Thank you for your partnership!!

Had such a wonderful overall experience buying my car! Collin Laws was so helpful, patient, and made the whole process simple. Couldn’t have had a better experience with buying my first car than with Collin and Napleton Sanford!

Had an awesome experience, came in for routine service and I met George one of the best sales people Ive ever dealt with he was able To take me out of my 17 Jetta and put me in a brand new one I highly recommend him

They are not honest people, I bought a used vehicle there, in June of this year (2021) and I have had several problems.I just found out that the vehicle has no warranty.surely not a tune-up was made before putting it on sale.I Bought a 2016 Range Rover Evoque (Silver) On June 6 2021Napletons Manager, Are you Willing to Help on This? You Have my Info. Contact Me...

From the minute we arrived we had an amazing experience with Gwyn Nieves. He helped us with everything we needed and any question we had he was more then happy to answer. We asked for certain things to be able to make the purchase and he made it happen. I really appreciate all that he did for us on this huge purchase for our big family.

So happy and satisfied with my new preowned car. Tks to Anthony Lanza and Hunter for their sensitivity and empathic attitude and help during our stressful process. Feeling grateful and relieved. They helped us during the whole process leaving without worries. And they have been following up on us assuring our satisfaction. Thank you so much. Feeling blessed.