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Boyds Automotive, Inc.
1615 Hawkins Ave, Sanford, NC 27330, United States
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Boyds Automotive, Inc.

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Be
Review №1

Boyd and his team have done a fantastic job with our diesel Dodge Sprinter, Honda Accord, F-150, & more! Give them a call!

Ge
Review №2

This was my first time at Boyds and it was a great experience. Very friendly and they even threw in ​a free car wash before I picked it up. I will be back for sure!

Ja
Review №3

Mr. Boyd and Jared always take great care of me! They are HONEST, professional, and most importantly they get repairs done FAST! I’ve so far gotten an alternator, then I’ve had to come back for a starter and oil changes. It’s typically been same day turnaround and if not it’s been like 24 hrs. I definitely recommend them!

Ho
Review №4

These guys have been around the Sanford area forever and they do a great job. Their staff is very friendly and knowledgeable and I highly recommend them

Br
Review №5

A++ !!! As a manager of 15 fleet vehicles for Dorman Products, Boyds has always done excellent work on our vehicles in a timely fashion over the course of the past 5 years.

Lo
Review №6

Great Customer service! Would definitely recommend to everyone!

Se
Review №7

We were 1.5 hours away from home for a funeral when our harmonic balance and serpentine belt went on our van. They brought us in and had us back out of the door in less than 2 hours! Great staff!

Ha
Review №8

Boyd’s is always awesome. The staff is kind and caring, keeping the whole shop’s attitude positive at all times. Their work is accurate, quick, and well-priced. My wife and I happily suggest Boyd’s Automotive to you, as you search for a quality repair garage. 5 Stars!

Co
Review №9

Perks of being in a small town means I can use Boyds Automotive right down the street. Boyd is honest, understanding, and has always taken great care of us for our vehicle needs, from general maintenance to repairs. I would highly recommend Boyd and his team for your automotive needs.

Eb
Review №10

Jared took great care and kept me informed about any issues that needed to be tended to.

Ke
Review №11

Boyd did a great job servicing my breaks, CV axle, and wheel barring. I thought he was honest, fair, and timely. I will be back for an oil change.

Th
Review №12

Boyds Automotive has been taking great care of my care for the last 4 years and they are honest, reliable and reasonably priced. I highly recommend Boyds Automotive.

La
Review №13

Great job, Very quick and they cleaned my car

Je
Review №14

Amazing service! Had my oil changed. They washed my truck (it was filthy) and vacuumed inside too! Very thorough as well, gave me a sheet with things I may want to address in the future. Boyd and his staff are very knowledgeable and friendly. Highly recommend!!!

Be
Review №15

The Boyds team did an excellent job tuning up my truck. Great workers, good senses of humor, and straightforward. They even gave my baby a bath and polished it up! Best part, work and parts are guaranteed! Thanks boyds! Will be back for sure.

Ri
Review №16

Boyds auto has a great owner that is trust worthy and exceptionally priced. Hes accurate with his quotes and havent ever had to pay more than what was expected. Could use a little more touch ups in the waiting area but if I had the option Id prefer to have someone I trust working on my vehicle over a pretty waiting area.

Ch
Review №17

Charged twice for water pump;y running bank card twice Good advice stay clear of drama Jennifer cussed me and my wife like dogs

Me
Review №18

Wonderful and Professional. This team goes above and beyond. I had an issue with my air conditioning that another shop in town couldn’t figure out and continued to give me outrageous prices. Boyd fixes it in a timely manner and a reasonable cost. When I picked up my car it had been washed and cleaned inside! We will continue to go to Boyd for all our automotive care! Thank you!

Th
Review №19

Maaaaaaaaan. These Ladies and gentlemen were the best. I mean everything was on point. They even gave my puppy a bowl of water. Ill definitely be going back, and definitely will be sending all my friends nd family there aswell. Thanks young laidies and gentlemen .

Je
Review №20

The original rating was indeed two, however I believe an apology is in order for the review. A two star was not given for the battery cover alone, but due to a disconnect in communication between you, my folks, and I but thats not important. Overall you guys are patient, polite, and you get the job done. I apologize for the misguided first rating, everything is resolved.

la
Review №21

Traveling from S.C. to the Moncure N.C. area for husbands job, our 2500 Chevy Silverado broke down unexpectedly. We were devastated and frustrated. Being a stranger to the area we were nervous about finding a good quality shop that would also be honest and fair with the repairs. So I googled -best auto repair shop near me. BOYDS AUTOMOTIVE was the result. Called them up, they helped me get truck towed to their shop and quickly had a diagnosis of repairs needed. They understood that we needed to get repairs done ASAP and got right on the job. We were very pleased with the service we recieved and would recommend to anyone who is looking for a good quality repair shop.

Do
Review №22

This is a true American business....more companies need to study and learn from them.... Quality over Quantity.

Jo
Review №23

The best,most thorough professional services we have ever had in 50 years of owning cars. Pricing is very reasonable. We are looking forward to having our cars serviced here.

Re
Review №24

Service was very good

Mi
Review №25

This was my first time using Boyd’s Automotive and I can’t say enough wonderful things about this garage! They were thorough, quick, reasonably priced and even followed up on the repairs to make sure the car was working well and that I was satisfied with their work...which it was and I very much was. Highly recommend! A+

Ke
Review №26

Had someone in the area tow my boat and he recommended that Boyds auto fix one of the hubs before towing it to my house an hour away. After waiting 3 weeks for a quote on the work, I reached out to owner. He said it would be 4 hours of work on the hub, 2 of which would be to pack the hubs with grease. So including parts and work, close to $600. My trailer is equipped with vortex hubs, they do not get packed, simply filled by a grease fitting built into the spindle. He also stated that one of my bolts was seized,, but it came off with an adjustable wrench. I purchased the replacement hub for $86 and had it installed in 20 minutes. Horrible service, would never recommend to a friend. Sorry I couldnt give 0 stars for lack of integrity.

Br
Review №27

Ive been coming to Boyds for the past two years after moving to Sanford. I can always trust Ill get the right repairs at a fair price. The staff is always polite and friendly and willing to take the time to discuss repairs. Highly recommend!

pi
Review №28

They were very friendly and knowledgeable

ka
Review №29

Professional staff and great service! I would recommend Boyds Automotive to anyone. Great job guys.

K
Review №30

Technicians were knowledgeable and professional. Will definitely be coming back here for repairs in the future

La
Review №31

Went in for an alignment and they did awesome! Great specials, service, and customer service! Will definitely be back, if need be!

Wi
Review №32

Went in for an inspection and it was done in a flash. Service techs were kind, easy to work with, and very accommodating. I highly recommend Boyds.

Di
Review №33

Friendly and fast service!! We have found our new auto mechanic!!!

Am
Review №34

Great service, really helpful fixed my car fast.

Ja
Review №35

Great customer service, theyre fast and honest

Ma
Review №36

Excellent work 👏

Ri
Review №37

This place is one of the highest priced auto shops Ive ever been to. And there phone conversations was very nonchalant and straight forward, nothing likable about the older man who answers the phone

Cl
Review №38

I am a teacher, so I will make this quick (no lecture):- Price Quoted = Price Charged- Service = Prompt- Schedule = Flexible w/ Your Needs- Icing on the Cake = Cleaned Inside and Outside of My CarSummary: This was a stelar place of business. Kind, calm, and clean; perfect for this current time and/or any other.

Ti
Review №39

They was very nice people and i will be back thank you guys!!!

Jo
Review №40

I got my oil changed and my rotors turned at this place just two days ago and my car is driving so much better! They even washed it and vacuumed the inside complimentary. Lamar was up front about pricing and called me to tell me if there was something they found that might cost extra. Thanks guys!!

Ke
Review №41

Very friendly service. Always willing to answer questions. Fair prices.

Ta
Review №42

Great family business with nice and honest prices.

Ro
Review №43

This shop is Women friendly lol. Majority of women are frighten to take their car to the shop, with fear of being swindled by some mechanics. I’m not afraid Anymore 😃I was very pleased an felt comfortable knowing Mr. Boyd and his Staff would make sure my car was in good hands. He explained to me all the services that would need to take place before he proceeded.I recommend Mr. Boyd and his staff for all of your car maintenance needs! 😊

Ga
Review №44

I have had several things worked on and couldnt be any happier. Fast reliable service and when he could saved me money on part. The shop prices are lower than most dealers that dont give you a break. I wouldnt hesitate to go back or tell a friend about them. Satisfied customer here !

La
Review №45

Having just moved to town, was delighted to find a professional, upfront business to service my car.

Ma
Review №46

Incredible. Boyds was willing to fix our Dodge Sprinter which several other companies wouldnt even touch, and those that were willing couldnt figure out how to fix it. Our AC was out and Boyds resolved the problem and found a solution despite the needed part being on nation wide back order and unavailable. Fair price for the work. To top it off, they had washed the van inside and out and shined the tires. Is there a sixth star? Many thanks, Lamar and team!

pr
Review №47

Get inspections and oil changes. Quick and efficient.

Fr
Review №48

Very responsive. Explains problems in detail, and is quick to resolve any issues that arise.

Mi
Review №49

Great service at a fair price. I cant say enough how good they are. I was out of town on business and my wifes car broke down. They gave her a no nonsense estimate after the local Ford dealership tried to gouge her for twice the estimate of Boyds. Top notch service and dont try to gouge women. A+

Br
Review №50

Brought my 99 Chevy Malibu over for diagnostic testing....Mr Boyd was very thorough in his examination & the customer service was A-1 also....being that I typically don’t trust most mechanics..Mr Boyd was very transparent as to the process & the items that needed to be replaced & why.

As
Review №51

Staff is very friendly and extremely helpful. They were also very welcoming, this was my first time here, but I will absolutely be back!

Di
Review №52

Very professional, friendly staff & prompt with servicing my car!

Do
Review №53

I had the pleasure of meeting Mr. Boyd and staff, I was in a jam I needed to get to a doctors appointment and the undercarriage of my vehicle was coming apart Mr. boyd graciously got Me in and out and I was able to make my doctors appointment the kindness he and his staff showed my wife and I won’t be forgotten he is now my go to mechanic I will patronize his establishment as long as I own a vehicle. Thank you Mr. Boyd and Staff

Da
Review №54

An honest businessman who does great work at fair prices. I don’t think you can ask for more. I take our vehicles to Boyd for service.

Ma
Review №55

This place is great. They do what they say they are going to do...If anything its a little more and never a little less.They dont overcharge for little things like bulbs in tail lights or oil changes. I leave here thinking that was honest work for an honest price. That is RARE. 😊Thanks, guys and gals.

Ro
Review №56

Thanks Boyd and the team. Very friendly and reasonable prices. Ill back again

da
Review №57

Took my 2010 ram in for major engine job replaced all lifters and cam. Perfect service and job well done. Great mechanics and Boyd is very knowledgeable on all my vehicles. Thanks Boyds automotive.

Ce
Review №58

Hey everyone, Boyd is the best I found in. the area as well.so if you driving a foreign car. Take it too Mr. Boyd. Im sure he does American made cars too.

Mi
Review №59

Boyd is great. Takes care of both our vehicles and does a great job. And always with a smile.

Su
Review №60

Been there a couple times now with different cars. Consistent service and very helpful. I feel like they were honest with me with all the assessments and price was fair for the work done

Mi
Review №61

Great service! Quick turnaround on getting my van back. My second time there to have vehicle repaired. Both where a good experience.

Fr
Review №62

Your vehicle may leave with an additional problem other than one you left it there for. Excuses dont get it fixed so just keep rolling while you can. Find a better and more experienced mechanic while your car is still running and able to carry you there or you just might end up like I did, replacing a perfectly sound transmission because of an incompetent and inexperienced mechanic where the owner only makes excuses and dont rectify the situation... So please heed my warning and find a more responsible mechanic to do what is needed for your car.

Co
Review №63

Awesome service!

Ke
Review №64

Very friendly and welcoming.

An
Review №65

They did awesome work on my vehicle. It took a couple of days longer than expected but they were thorough and reasonably priced.

Ja
Review №66

I took my daughters 2011 Audi in to be looked at for a second opinion. I was told from another place ( let’s call it a stealership ) that it would cost well over a thousand to 2 thousand to fix car.So, I spoke with MR. Boyd about the situation and wanted an opinion on what was damaged and amount it would cost to be repaired. Just so everyone knows a diagnostic is not free and I understood that. Long story short, everything from conversations to finished product was honest, professional and preformed in a timely manner. Now granted I wasn’t in a rush for car to be repaired but it was still repaired within a 2-3 business days.Cost was VERY REASONABLE AND FAIR. I would rather pay someone local to community that does professional work than going into Raliegh and paying some big corporation. In need of a mechanic in Sanford, NC and surrounding areas I recommend Boyd Automotive.

De
Review №67

The finest mechanic I found in the area. We came to him with a busted engine due to antifreeze running out and water getting into the cylinders. He found a replacement engine for a reasonable price, fixed the many problems which the car inherited after 200,000+ miles of driving and gave me assurance beyond the 90 days that the engine will last. The engine is purring as good as new. His staff is courteous and his personal knowledge and skills to get the job done PROPERLY are incomparable to any other mechanic I gave my many cars for repair, in the last 30 years. I only wish I met him sooner. The best thing was this. At Boyds, ant hills do not become mountains.

Ma
Review №68

Brought my car in for an engine check and Mr. Boyd took the time to call me to explain everything and assured me if anything else comes up, he will check it out again for free. My car was in and out in less than an hour and even got a receipt stating all that was done and when to come back in. Not only was the visit fast and professional, it was very well priced compared to others I had called. My next stop will be to Boyds for sure! Thank you

St
Review №69

Boyd is an honest mechanic who takes pride in supporting nonprofit causes such as the Stevens Center. Has one of the best oil change prices in town.

St
Review №70

Horrible service, I paid over $1200 to have my SUV fixed and not only was it not fixed correctly but they didnt fix everything they were supposed to. They also changed my oil without asking me and charged me for it with out my permission. When I went back to express my issues with them and the service done to my vehicle I got told it wasnt their problem. I would not recommend anyone taking their vehicle to them.

Ne
Review №71

I should have listened to the other low starred reviews. I took my car in on 07/03 to get my car checked as the a/c would squeal when turning it on. They claimed that the a/c belt was bad and i waited for about 2 hours or so to get it “fixed”. When they were done, they claimed it ran quiet and informed me on additional work that needed to be done. When leaving, my car would make a horrible squealing noise when pressing the gas ever so slightly, which wasn’t happening before. They made a minor issue 100% worse. And to top it off, they had charged me $200 for the service- which is worth about $80 when asking around other mechanics. I will not go back ever again.

Vi
Review №72

Very friendly and helpful.

Wa
Review №73

A couple of yrs ago took my 2000 Toyota Tacoma truck in to have the check engine light problem fixed and purchase new tires. Thats when the nightmare started. After market cat put on... lasted 900 miles before light came back on..took it back in had it reset. Tires came in ..got it home and all tires started leaking...old/used valve stems put on new tires. Took it back in. New valves were replaced and free lube & oil change offered and accepted as apology. Got truck home and next morning noticed oil all over garage floor. Looked under truck and discovered drain plug not tightened. Tightened it & took it back in and noticed noise coming from under the truck. Told it was upper and lower tension pulleys needed replaced. Like a Dumb-A## had it done... more $$$$. Noise continued & once again took the truck back. It was discovered a drive shaft fitting was not greased during lube/oil change. No remittance offered. Bottom line.....Boyds Automotive was paid well....Truck and mt wallet was screwed!!!I would not let Boyds Automotive fix my Grand-kids Wagon!!!DO NOT DO BUSINESS THERE!!!!

Za
Review №74

Excellent experience. I work next door and the work was done on a Saturday and he made sure I had the vehicle the same day.

De
Review №75

I can trust Boyd’s Automotive to provide not only great repair service but also preventative maintenance which will ultimately save me money and valuable time in the near future. I also think the service is professional and prices fair.

Cl
Review №76

I went there to get a catalytic converter it had a warranty on it. It went less than a yr I took it back Mr Boyd wouldnt honor it he told me it wasnt the catalytic converter. I took it to honda shop and 2 other mechanics their test showed it was. I even after going back and forth with him was told to leave his business after I showed him the bad part. He would not refund any money to me and he didnt honor his word. Boyd Ellis is a liar and watch him he will diagnose things wrong with your car that isnt true. He also told me I needed a suspension system on my 05 honda element and Honda place determined that was a lie as well. I wouldnt recommend you take your bicycle there.

mr
Review №77

Very quick and accurate service, very nice family owned business who are exceptional mechanics

Na
Review №78

Bodys Automotive help me get my car back on the road again.. I had some minor problems that they fixes.. I needed my car back so I could take me and my son to work.He stay late so I could have my car for the 4th of July.. I thank Yah for Boyds Automotive 😀😀

oz
Review №79

I HAD A VEHICLE LEAKING DIFFIRENTIAL FLUID, THEY DIAGNOSE AND FIXED RIGHT AWAY WITHOUT HAVING US LOOSING ANY TIME. MOST IMPORTANTLY THEY WERE HONEST UNLIKE OTHERS OUT THERE TO TAKE AN ADVANTAGE OF YOU WITH UP SALE !

St
Review №80

Anytime ive ever needed any mechanical work done, which is usually when im in a bind, Mr.Boyd is always most accomodating as possible. He gets the job done right and always in a timely manner. On top of the outstanding service, they are always very kind & welcoming...which is very hard to find. When i tell others about mr.boyd, i refer to him as my mechanic because i would never take my vehicles anywhere else but here!! If you live in Lee County, this is where you go to have any automotive work done!!

Al
Review №81

Over priced and car was still not fixed correctly

Ga
Review №82

The most honest mechanic ive met in the area, and actually enjoys working on my pain in the ass volkswagen. He explained the work that needed done, and my car is running great. Thanks boyd!

G
Review №83

Great service!!! Great people!!! Mr.Boyd and his crew are the best in the area!!!

Je
Review №84

Service and prices are great!

Li
Review №85

Very nice people and reasonable prices

Ja
Review №86

Excellent, knowledgeable mechanics. Honest too!

Ge
Review №87

Went to Boyds for first time yesterday. Needed spaces put on vehicle. He took it right in and did the repair. Price was high, but considering I had no appointment and got excellent service, I was satisfied.

Ky
Review №88

Great place! Boyd is a true professional who takes care of his customers.

Sa
Review №89

Honest mechanics found here!

Mi
Review №90

Service is OK, but I think the price is a bit high at times.

Pe
Review №91

Great folks!

Information
33 Photos
91 Comments
4.4 Rating
  • Address:1615 Hawkins Ave, Sanford, NC 27330, United States
  • Site:http://boydsauto.net/
  • Phone:+1 919-708-5650
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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