I recommend Martins Collision Center very highly. Their work is excellent, personnel very professional and also accommodating. I drive an Infiniti Q50 and I wouldnt take my car to any other Collision repair shop. They are the best!
Had fantastic service here! Needed some body work and Tom made sure my car was well taken care of. Very happy with the results and will recommend to anyone!
My car was involved in an accident that did only minor, cosmetic damage to my bumper and fender. Went to a couple body shops in the area, and found the team at Martins to be absolutely pleasant and reassuring as I shared the situation with them. Unfortunately, both damaged parts needed to be replaced and I had my concerns - for anybody who drives a red car in Florida knows what the sun does over time. When I finally got that call to let me know my baby was finished, I was incredibly pleased to find that the artist who is in charge of paint jobs blended the paint so well. The only proof I have of any accident was the bill!
This place is amazing, they help me a lot and give me good advice in what I have to do with my car, professional people here 👍🏻👍🏻
This is the second time we used Martins Collision Center and they exceeded my expectations both times! I highly recommend them! I worked with Tom and Im glad that I put my faith in him. They did an outstanding job and they did it quickly, at a good price. If you are looking for one of the good ones, look no further! I would definitely use them again, without question.
Tom was so amazing he explained everything clearly! He was very helpful and the whole situation was stress free!
I had a sticky situation with CPO car that I bought recently. I unknowingly purchased it with defects that were now interfering with a minor collision repair. Between the insurance companies, the automobile manufacturer and multiple collision shops, no one would talk to me straight. Tommy, at Martin’s collision, went out of his way to help me navigate this confusing maze. He set me on course to get my car fixed and me-compensated for al the frustrations of the past two months. I think I know where I’ll be going if I get in any more collisions.
Very happy with my experience. Thank you Troy! Highly recommend!
I have had two vehicles repaired here and they have done a tremendous job within the timeframe expected. Recently, I purchased a part online to do a repair myself. I got in over my head and decided to have the experts do it. I drove to Martin’s and they fit me in to install / repair my vehicle while I waited. The charge was very reasonable (less than I thought it would be!) and they did it way faster than it would have taken me for sure. Very professional and friendly folks at Martin’s. Thank you to Tom and the team at Martin’s! My go to place for sure for body / collision repairs.
Great and friendly place. Knows what they are doing and would highly recommend them! Thank you so much
Great body shop! Friendly helpful staff. Great service!
Tom is amazing. My car looks phenomenal! Thank you guys for your hard work.
Excellent service,very professional staff,I very satisfied whit my repairs. I highly recommend this shop for you.
Nice, quality work. Communication could be a bit better, but great group of folks and made my car like new.
We got our car back worse than when we dropped it off. Our car wouldnt even start when we got in it.. I dont recommend this place at all.Update. We tried charging our battery for several hours yesterday when we got our car back. We get in it this morning and now it wont start. we call them and explain the situation. Our car started when they got it from us. We never had any battery issues, they tell us in a very rude way. Point blank we are not fixing battery. This is the worst customer service we received from a place. They should not be in business if they cant fix the problems they obviously caused.
Wonderful, kind, understanding and professional! These are such nice people. I was afraid to go but so happy I did. Great prices and service.
Thank you Young Pokphanh for the awesome service! Super happy with how my vehicle turned out.
Super pleasant staff, even when they are wicked busy, they are extremely kind when you call. I was updated regularly and knew when my car would be ready. (Faster than I thought was possible!) Entire process was a breeze. My car came out looking like new! Martins spit shined it inside as well- even the trunk! I highly recommend them and if some dork decides to slam on their brakes because they sneezed (exaggerated eye roll) and I need to have repairs, I will definitely call Martins!
Really expensive!! $397.00 to paint a fender that is off of the vehicle and prepped for paint.
It is a great body shop you can trust.
Great business, receptionist was Kind and on the ball professional, In and out service the estimator John was up front and Honest and very detailed giving my Quote, upon leaving I forgot a personal item, he didnt hesitate to Call me Up Right Away...Thx John u guys are the Best
Excelent work, excelente service, extremely competitive,excelente communication zero hassles.
Martins did the work correctly and didnt let the insurance company try to save money. They wanted to just repair the bumper on my car and put an after market cheap tail light in. Martins made them pay to fix it correctly and not scam me to cut their losses. Great work and honest.
Excellent shop, good people to deal with.
Great workGood communication
Great peaceful place Would definitely love going there again
This shop is excellent! They have always taken care of my car every time I bring it to them. They keep my car looking brand new, even though its 10 years old. This shop stands behind their work and it shows. They do anything from luxury cars to everyday commuter to classic cars. You can trust them with your vehicle, this is the only shop I recommend.
I cant say Im glad to have been here as often as I have been, but theyve been great at taking care of the things Ive needed taken care of, so props to them. I can do without the constant fox news on the TV, however.
Stopped by in person, they verbally said they always use OEM parts and will honor the estimate done by Progressive since theyre a Progressive shop. When asked to put into writing, they backed out of this statement, I went elsewhere.
Was in contact with Dave and his wife at the front desk! They are super professional and dont give you the run around. They got me my car back a full 2 weeks ahead of what the estimated time was. You could never tell my car was in an accident. My paint job is not easy to match and they did it perfectly.
Above and beyond.Tom was the greatest
I went in to get a estimate on my 1995 Ford escort they were very efficient and very nice I would recommend them to everybody
2016 Hellcat Charger. Had to have the hood repainted. These guys knocked it out of the park. Black and perfect match. Well done to the Martins team...you all ROCK....
Honestly the best place to leave your vehicle to be repaired! The people and service here is amazing and they truly are experienced and have more qualifications than the other places in the area I called to ask for quotes. They answered my questions and calmed my concerned and even explained things without an issue! There was no hesitation or doubt in leaving my town and country to get repaired after seeing their certificates and over 30 years of business! Would highly recommend! Don’t go anywhere else, bring your car here!
I couldnt be more happy with their awesome work they kept me posted on any and all delays cause of GM oh well got our Traverse back and yea buddy!!!! Im ecstatic they just made my whole week!!! Martins Collision Center is #1 and if you dont take your car there well all I can say good luck special one shouldve took to Martins and you wouldnt have that problem
Im not receiving any compensation for this review. I have dealt with other body shops and none compare to Martins. They were proactive in resolving my (not typical) claim and went above and beyond in getting it resolved! Everyone was friendly and they kept me up to date as to what was happening and why. Workmanship is top quality and they truly care about their customers. I obviously highly recommend them!
I couldn’t be more pleased about the work done on my car! Martin’s went above and beyond my expectations, everyone was very nice and helpful! And Young did an awesome fixing my car.
My front bumper and driver side was hit . Martins fixed it like new...
Excellent service!! Heidi helped me the minute I walked in the door without an appointment. Within an hour she had my rental car there and let me know what the next steps would be. After my insurance company gave the estimate my car was ready within a few days. Highly, Highly recommend Martins Collision. Very professional!
They were so kind. They were so fast. Got my car back fully fixed in 2 1/2 days. They kept me fully updated on all the progress. It was a swift check out, when my car was ready. They gave my car a full detail for free. They even helped me fix a problem on my rental car, for free. They did all of this even after I got there seven minutes after closing. This customer service is beyond five stars!
Very friendly and helpful. Communication was excellent. Quality of work was top notch. Great job!
I had my wifes vehicle worked on and they did a fantastic job. I was very pleased with the work performed. They kept me informed on progress and due date. Everyone was very courteous. 👍👍👍
Excellent! I chose this shop from the preferred list given to me by the at fault insurance company, as I saw how well rated/reviewed they were online. I called the shop and within minutes they scheduled me and helped arrange rental car transfers, etc. Thank you Jackie! They were able to complete the car one day earlier than initially estimated, so thankfully I could have my car back before the weekend. Thank you Heidi for the good news! The repair was excellent and they went above and beyond to make my 10 year car look better than ever (washed, vacuumed, wheels shined, etc.). My headlights were no longer hazy too...WOW! There was a small oversight after pick up and Michael went out of his way to make it right. I so appreciate it! Hats of to Martins and the entire team, well done! Highly recommend!
Had an accident and took my vehicle to a different collision center. It took them 2 months to “fix” my car and they still didn’t do a good job. Had my insurance switch the claim to Martin’s and in less than 2 wks my car was back to brand new status! They were WONDERFUL, PROFESSIONAL, and EFFICIENT! Would recommend 100%. Thank you so much Martin’s Collision, especially Heidi and Michael, for such an outstanding job fixing my “baby” ;-)
I was a little skeptical at first after we brought our van by to get fixed after a accident. Some of the things they said needed done seemed a little off considering it was mostly cosmetic damage such as replacing a headlight and our battery. But after getting it back today Im very impressed with the work they did and even went above and beyond what was needed. Mike was very nice and kept us informed of what was going on and the guys working with on our van even detailed the interior which wasnt necessary for the job.Highly recommend coming here.
Amazing quick work and friendly staff. They even detailed my car at no charge. Im not used to the level of customer service they provided here. They went above and beyond at every step of the process. Definitely recommend these folks.
Very fair, helpful and excellent service. Todd kept me completely informed. My car drove and looked better than even before the accident. I highly recommend Martins!
Highly reliable and prompt service. Quoted way more less than any other body shop for paint damage on my car. Friendly staff. Ill be surely using them in future. Very Highly Recommended.
I recently had work done on my dodge and the repairs they did were great, however after picking up my car and getting home I reviewed my statement and noticed that there was a 304 mile difference. Between the odometer reading when they got it and the reading on my dash. Why would they take my car for a joy ride when its there for body work not performance issues and I was also missing a Griffin aux cable worth $22 bucks. BE AWARE WHEN YOU DROP IT OFF AND INSPECT EVERYTHING BEFORE YOU LEAVE. Dont get suckered like I did.
Very pleased with my experience with them. Professional and friendly. They take pride in their work and it shows. Thanks young!
My car accident was a traumatizing experience and i felt comfort and care with the experience i had at martins collision. From the front desk to the back staff was pleasant. They handled everything thank you especially to the young lady front desk and michael ash.
Martins Collision Center was very professional and did an exceptional job on my truck. They kept me informed on the status of my vehicle and believes in delivering quality service. I typically dont write reviews however they exceeded my expectations and deserves an extra star ******
My name is richie. i just had my wife kia sorrento fixed at martins collision and they did an amazing job.. and my wife is very happy!especial thanks to Mr.michael ash you are awesome sir. and the rest of the team.. keep up the good work guys.
Great job. Wonderful custom service. They detailed my car after fixing it. What a nice surprise
My experience with Martins was fantastic. I scheduled an estimate and they said it would take 15-minutes and I was out the door fifteen minutes after I arrived. Car was ready when promised and when I noticed some slightly loose trim the dealer had installed that I didnt like in the first place they stayed and removed it at my request. One of the guys was already leaving work and he came back to help. They even cleaned my engine bay and interior. If there were six stars I would give that. Thanks guys.. Already have told some friends.
Third time is a charm! Thats how many times it took them to fix my car right. Avoid this place if you can.
I went there for an estimate on my car and I think you did a pretty good job and it was a fair estimate
I have a 2012 BMW X5 that the driver side from the head light to back tail was smashed in an almost head on collision. Both doors and front fender had to be replaced. I originally brought my X5 to Fields BMW body shop and they acted like they didnt have time for me. They never sent me an estimate of any kind. I called back twice and both times were greeted with empty promises and never heard from them. OK, I said....Then I spoke with my agent, Pete was his name, and he said give Martins Collision Center a try and you will see. At first, I was skeptical. Dave called me and assured me that he will take good care of me. And they sure did. The car was done 4 days early. When I came and picked the car, it was like I was a guest in their home. They were unbelievably friendly. The guy that worked on my car came out and shook my hand. Dave, the owner, came out and met with me. His wife took time to talk to me, as if I was a long time friend (at least, that was how she made me feel). Who does this any more? I am very impressed with Martins Collision Center and promised her I would write a great review and here I am.They have a customer for life and believe me, I am not easy to please. My X5 now looks brand new. Flawless. Replaced 2 doors, fender, any many others small parts, matched the paint perfectly. They also detailed my car, professionally buffed out scratches on all my wheels which were not a part of the fix.This is an example of quality that I am after and thank you Martins Collision Center. I am sending people your way. Thank you.
Exceptional service!! They even wash your car and vacuum the inside. They dont have to do that but they go the extra mile for the customer!! Keep up the great work!!
I had minor repairs to be done to my vehicle, but they had it ready in one day! They washed and detailed my car, too. Definitely, will use only Martins in the future.
Much better now, got my front end repaired here. Everything works well now.
They did a beautiful job on my van.I was a little worried because it was the other persons insutance paying the bill. I know insurance likes to skimp.I have to say though. They did a spectacular job. They used all OEM parts not aftermarket parts. They even cleaned the inside of my van and had my rims resurfaced.I would highly recommend them to everyone. My van looks brand new again. Thank you!
I call the office abd the woman is in front was absolutely wonderful, she told me they opened the next morning at 8 am, when I had arrived the office had a gentleman standing at the door way had a smile on his face and I had said u guys have a minute, maybe they didnt hear me and his smile turned into a chuckle and he shut the door with him behind it and so then I left, I was absolutely shocked by this customer service I had to post, I was also recommended I will never return. My mmaco estimate is 2500 and they will reciere my service highly recommended
Worst place ever. Got in an accident and had my car towed here for insurance to look at it. The workers here took out my Pioneer touch screen radio, kept it and then claimed it was never there. Now insurance guy thinks there was never a radio in it so he deducted value. THIS IS HONEST REVIEW. I just had to warn people, take pictures of inside of car to avoid these crooks.
Awesome customer service . My car looks brand new . Fast and efficient work . They even detailed my car . I recommend them to anyone who has damage to their car . Thank you Martins
Our car looks wonderful 👍☺
Great place! Staff is very friendly and professional! They work with every insurance company too. My car was finished early and completely detailed.
Top notch repair center....HIGHLY RECOMMENDED!!!!!
Great place, Clean, friendly, fast service. Heidi and her husband did a great job on my car. They will handle all of the insurance issues.
Handled my total loss vehicle estimate. They were very timely helpful regarding information and paperwork with my vehicle and working with my insurance company.
This place was amazing to me! My car was repaired in a timely matter & they called me to update me on any changes with it. Everyone was friendly and my car smelled amazing and looked shiny when i picke it up. They made it such a smooth pleasant expirience.
This is the second time Ive used Martins and their work is thorough and awesome. Heidi is very informative and keeps in constant contact regarding progress and issues.
Ive never written a review in my life...but this place deserves one. Much like many others, I was going through State Farm. I picked a place close to my house at first (in Altamonte) and got my estimate done. I was told it would take weeks to get it in the shop (and I was more than unimpressed with their location), so I started looking around. I stopped at about four other places before ending up here, and Im so ridiculously glad I did. Everything from the lobby to the worker who ran outside after I was leaving to ensure I was satisfied...it was all amazing. They finished before the deadline and the car looks amazing. There was no effort at all on my part, it was ALL taken care of (rental care, paperwork, all of it). I love my Mustang, and they put forth so much effort, I cant even begin to describe my satisfaction. If I ever have another reason to get body work, Ill be making the drive to them again.
My brand new fiat 500X was backed into and thanks to the professionals at Martins collision, it is still in brand new condition as if nothing ever happened! Not to mention, the repairs were completed in timely manner by and incredible staff.
Parts manager Destrey is fantastic from Hyundai driver Steve
Excellent. The place to go, no doubt... even if youre 20-30 miles away... believe me, its worth it. Thanks Nicole and Michael...!!!
Best body shop around.
Wonderful job on my Porsche! Highly recommend.
Professional and a job well done!!
Had to get an estimate and they were exceptional in professionalism.
They will do it right first time. Knowledge is king here...they know what they are doing.
Amazing customer service, fast work, they work with you, and their work is beautiful!! Thank you guys very much for the work you’ve done!
My truck was involved in an accident and I went through my insurance USAA which Martins is a preferred vendor. I used to sell Insurnace and can assure you that the process for a business to be a preferred customer with any insurance company but especially USAA isn’t easy.The lady in the office called enterprise for me and setup a rental for my arrival when dropping off the truck. The communication was superb throughout the time my vehicle was being fixed.My main contact was Todd who was very informative, knowledgeable and professional. Overall my experience was a 10/10 and if USAA refers this business then you should as well.Hopefully no more accidents for me but if so I wouldn’t even think about using another business for my repairs.Ryan
Theyre really on the ball and one of the best repair experiences Ive ever had.
Okay so first off let me say how amazing they are. I went to autoxone just to get some things for my car and everyone kept saying how my car looked so new!! When they showed me my car I honestly was about to cry because my car looked brandnew! They even cleaned out the car and washed it to so it had that glow to it. Also Heidi she was so amazing when I had problems getting my rental car because my insurance claimed I didnt have full coverage (which I did and we got that resolved ) Heidi fought for me she told to ppl to get the manager on the phone and see how they can get me in a car. I was able to get my rental because of the previous GEICO rep told them the wrong info but to know that someone such as Heidi was trying to go above and beyond to make sure I could get in a car really meant a lot to me and they also worked around my schedule since my pickup time was around 5 Heidi told me that I can come around 11 and they would be finished amazing ppl and amazing business any customer will be highly satisfied with martins!! Thank you guys so much!!
Excellent work. Love this place
Excellent service. Excellent work!
Quality work done when they say it will be done.
Very polite employees, gets the job done.
Does great work & are right on time!
Did a great job on my car.
These guys and gals are simply the best!
Good place for repairs
Nice service, little expensive.
Excellent work, delivered as promised.
Absolutely the best
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