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Lauderhills Fine Jewelry
2090 Dunwoody Club Dr #107, Sandy Springs, GA 30350, United States
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Lauderhills Fine Jewelry

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Sa
Review №1

Aline was awesome! She followed through with her promise. Thanks for your help! Cheers...

TA
Review №2

One star is too generous. One may want to have photos and details of every angle, every stone,every little imperfection of your jewelry BEFORE leaving your belongings with Lauderhill’s. One may also want to make sure EVERYTHING is written down in detail on a repair slip BEFORE you leave it...the carat weight and quality of stones, metal color/kt, number of stones etc. One may find these documented details to be more valuable than one could ever imagine they would be.

Ch
Review №3

Wouldn’t recommend for rings with special bands. My engagement ring had a sword edge, and they filed it into a smooth curve. Asked specifically for this not to happen, even attached a photo.

Sc
Review №4

Great locally owned jewelry store in Dunwoody. Their customer satisfaction is outstanding. Every interaction and experience Ive had at the store has been awesome.

Qu
Review №5

Never have I ever done business with such a great jewelry store

Po
Review №6

This jewellery store is fantastic. The items on display are top of the line, with a rich assortment of affordable to decadent choices. I had a custom piece constructed by the jeweller, and it is stunning. Even over a year later, I am consistently complimented on his handiwork. They are also able to appraise pieces. I readily recommend them to friends and family.

Su
Review №7

Geneva and the staff are wonderful! They have a beautiful selection of jewelry, unique and affordable. I have brought things in to their Estate Section and have sold things I don’t use. Repairs are done perfectly and quickly. A trip to Lauderhills is well worth it, We are lucky to have them in town.

Ei
Review №8

Lauderhills Fine Jewelry is a store with magnificent jewelry and exceptional service whether you are looking for a custom designed piece of jewelry or a special gift. Its always fun to go into the store to see their beautiful collection of items. Owners Geneva and Frank Barnhill and their staff are dedicated to their customers and their customers often become good friends. I highly recommend you check out them out.

Ju
Review №9

The goal for Geneva Barnhill and her entire staff is customer satisfaction. Never pressure to purchase, always listening, attention to detail for customer, customer family member or friend gift. I have known Geneva 20+ years and I can truly say she has the most unique and one-of-a kind pieces you will ever see. And if you cannot find that perfect gift, no worries, Geneva will make it happen!!!

Ho
Review №10

From a last minute Valentines gift for our granddaughter to a month long search for the perfect diamond ring, Geneva is amazing! She ALWAYS makes her customers feel as if they are a life long friend. Love every part of my shopping experience with her.

Na
Review №11

Lauderhills has been our ‘go to” for fine jewelry for over 30 years. Geneva and her associates have taken the time to know my taste and have never failed to provide quality memorable pieces. Still my favorite jeweler despite living in another state.

Cl
Review №12

Lauderhills is a top drawer jewelry shop. They have beautiful things are a wonderful resource for repairs of estate jewelry. They are friendly, professional and reliable. Owner, Geneva Barnhill is wonderful!

E
Review №13

Lauderhill’s always has the best selection of jewelry for all myspecial days. Great service & timely repairs!Thank you for all the help you give Rod.

Gr
Review №14

The people who work at Lauderhills are always thoughtful and go the extra mile to make not only your experience special but also the receiver of the gift you purchase feel a little more special.

Bo
Review №15

Each & every time I enter the store it makes it harder to leave. The selection of current day original pieces always standout & make it difficult to make a decision.Even if you come in for a repair the entire staff could not be more welcoming.It’s always a pleasure making Lauderhills my Jewelry Shopping Stop.

Pa
Review №16

Geneva and her team are wonderful helping pick out something special. My family knows, when they see a Lauderhills box, it will be fabulous!

Ti
Review №17

Best neighborhood jeweler!! Great jewelry, repairs and creating something new. Always pleasant and helpful!! 😊

Li
Review №18

No matter how big or small your purchase, these folks are amazing. Extremely customer service oriented and a store FULL of gorgeous and unique pieces!

Ca
Review №19

Love going to Lauderhills. Very friendly, kind and knowledgeable staff. I do not go anywhere elseCarla

Ho
Review №20

I have bought the most beautiful, unique pieces here for 30+ years. Geneva and the entire staff are all tremendous.

Bo
Review №21

Great customer service. Very trustworthy. Beautiful jewelry!

Ri
Review №22

We have been going there for years on the recommendation of a friend. They are very knowledgeabl about jewelry and it’s worth. We have made several purchases there and have been extremely satisfied. I would highly recommend them.

Je
Review №23

My go to place for all thinks sparkly. Great family owned business. They have helped me many times when sorting through old family jewelry. They have done repairs, most which the do on site. And they always have a lovely selection of new and estate jewelry. Also very supportive and involved in the community. Cant say enough good about Lauderhills!!!

Sa
Review №24

It is always a treat to visit Lauderhill’s. If they do not have what I want then they make a special effort to find it for me or create one of a kind I never feel rushed or pressured to buy. I always leave looking forward my next visit

Mo
Review №25

My now husband and I came in the custom make my engagement ring. Everyone who works there was helpful to the most finite detail. They all are very caring and helpful individuals and I would recommend them for custom pieces to the simple watch repair to beautiful pieces of jewelry that you will love for decades. You won’t regret walking into Lauderhill’s Fine Jewelry!

Ca
Review №26

Very pleased with the ring-sizing I had done

Na
Review №27

Geneva and her staff are the best! Always delightful to go into their store with beautiful merchandise and stellar customer service. Make this your favorite jewelry store for the holidays ... you wont be disappointed.

Fr
Review №28

Every piece of jewelry is unique and excellent quality. Geneva will hand pick pieces for any occasion. GREAT CUSTOMER SERVICE, makes you feel so special no matter how much you spend.

Ji
Review №29

Beautiful pieces, great selection, and exceptional customer service. If youre looking for fine jewelry, this is the place in Dunwoody/Sandy Springs.

Ji
Review №30

Have been going to them for years for a variety of jewelry needs and to have watch repair done. The staff is always very friendly and knowledgeable. This is a locally owned family business, just the kind I like doing business with. Have and will continue to recommend.

Ma
Review №31

One of the best jewellers in Atlanta! The best customer service. The finest jewelry in town. Weve been with Lauderhills for years. We get an anniversary card every year for our anniversary. That is customer service at its best.

lu
Review №32

I have two beautiful rings that my husband bought from Lauderhills, with gentle coaching from the owner and staff. They have also done repairs of jewelry that I didn’t even purchase from Lauderhills, and I have always been very happy! I love to take my rings in for free cleaning and just daydream over the beautiful choices - for some day, maybe!

St
Review №33

I shopped here for my wifes birthday gift. The owner helped me pick out a very unique diamond gemstone ring for my wife. My wife is very selective about the style of jewelry she wears and I was worried I might not get something she would like but it all worked out. My wife loved the ring.

Lo
Review №34

This is our “go to” for fine jewelry for many years. Geneva Barnhill and her associates are always professional and helpful. We moved from the area a number of years and continue to do business here.

Va
Review №35

Lauderhill’s is a full service jewelry store. The staff is extremely knowledgeable offering design and appraisal services. Their jewelry is exquisite.

An
Review №36

Lauderhills is the place to go for fine jewelry, good service and individual attention to your needs and desires. Ive been a customer for many years and love them!

Ca
Review №37

Would give them zero stars if possible. The items here are very poor quality and overpriced! My husband bought a ring for our anniversary. The ring had small diamonds on it and the sales associate guaranteed my husband the diamonds wouldnt fall out. Within three weeks, three the diamonds had already fallen out. I took the ring back and told the store what happened and the owner of the store either wants to charge me for the repair for the ring that is defective or give me store credit for something I dont want at the store. Take your business elsewhere.

Ch
Review №38

I have been going to Lauderhills for the past twenty years. They resized my wedding ring and they did a great job. I would highly recommended their services to anyone. The customer service is friendly and very adept at answering any questions you may have. There selection is vast and they can special order other pieces and gemstones as well. It is nice to know a reputable jeweler in Dunwoody and they are my first choice for repairs.Valentines is coming and they always have specials so check them out.They also do appraisals so if you need one do not hesitate to ask.

Ku
Review №39

What I loved about my experience at Lauderhills Fine Jewelry was the high level of expertise and wide variety of fine jewelry. Ive shopped at chain jewelry stores and there is a HUGE difference in the level of experience you get from a boutique jewelry store. They truly go above and beyond to ensure they know what you are looking for.If youre looking for interesting and beautiful pieces of jewelry that are truly unique and one-of-a-kind, than Lauderhills is your go-to fine jewelry store.

Ma
Review №40

Beautiful store with LOVELY jewelry, but unhappy with the service received. Took a couple of things over to be fixed (soldered and sized). They never called once it was ready and didnt fix one piece. Then when picking up, they couldnt find my jewelry initially. Frustrated and disappointed. Its convenient, but disappointing. Not sure I will go back.

le
Review №41

Beautiful jewelry and wonderful service. I have always gone to Lauderhill for the very best.

Gr
Review №42

I came to Lauderhill’s after a glowing recommendation from a family member, in order to help create the perfect engagement ring for my to-be fiancé. I worked with Geneva to examine all of my options in order to pull it off. Having never purchased nice jewelry before, she was very glad to help walk me through all of the in’s and out’s, educate me on diamonds, and offer suggestions for settings. In the end, I settled on taking a family diamond and resetting it into a new band. I was so impressed with the service, and my fiancé (now wife) loved the quality so much, we went back to Geneva for her wedding band. I also purchased diamond stud earrings and a pendant necklace for her wedding gift. They also helped restore my wedding band, another family heirloom to looking like new! We needed to bring the engagement ring back in recently to have the basket for the main stone adjusted and they had it looking even better than before when we came to pick it up. We have nothing but great things to say and look forward to giving them many more years of our business. From new purchases, redesigning older stones and settings, to repair and maintenance, Lauderhill’s seems to have all the bases covered.

S
Review №43

They re-sized a ring of my late mom from a 9.5 to 5 so I could wear. The ring was sized but when I got home noticed one of the small diamonds missing. Apparently it popped out during the sizing. They never informed me of this as well as they could have offered me the gold that they kept from the resize. Overall, the staff was not very friendly, it took a while before anyone would look up to acknowledge me even though I was buzzed in the store. They were so rude that even a customer had to tell the sells lady that she was good, maybe you should help the other customer. I should have walked out. Oh well, it was unfortunate, that I gave them my business and it was disappointing. I saw several things I liked in the store and would have probably made a purchase if they had been more customer friendly to the people who dont look like them.

Tr
Review №44

I too would give them a zero if possible. I took my nearly new ladies Tag Heuer Aquaracer to them (trusting them from past experiences) and paid them $40 for a battery and pressure test by a third party repairer. I get a call from them that the man theyve been doing business with for over 30 years told them the watch needs a new movement. Get this: the owner of the Lauderhills did not know if this expert was even certified to repair Tag Heuer! Further, he seemed oblivious to the word culpability. Bottom line: DO NOT TAKE YOUR WATCH to these people. They have blindly trusted someone with a fine watch, and are clueless about credentials. And they didnt even have the class to offer me a 40.00 refund since my watch was not repaired (despite the hundreds of dollars Ive spent here on jewelry over the years. They could care LESS about you or your jewelry you didnt purchase from them. They are simply not culpable (theres that word again). Pathetic experience.Y

Ri
Review №45

Love the store, and the service is the best! Amazing people!

Ka
Review №46

Rude on the phone. Asked if they could unsolder two rings, and the answer was Nope. Asked if they had a jeweler that they could recommend who could do it today, and the answer again was Nope. How about, Im so sorry that we cant help you today or something to that effect. Im Southern, and I think that Nope is rude. Wont be taking my business there.

Mo
Review №47

Friendly sales staff and terrific service!

We
Review №48

Stopped by with quite a bit to purchase but was told they were closing in 5 minutes. What?? Turned down quite a bit of business. So sorry....

An
Review №49

Always a great experience at this store!!!

Ka
Review №50

The people at Lauderhills really make shopping a grand experience.

Information
19 Photos
50 Comments
4.6 Rating
  • Address:2090 Dunwoody Club Dr #107, Sandy Springs, GA 30350, United States
  • Site:http://lauderhills.com/
  • Phone:+1 770-396-0492
Categories
  • Jewelry repair service
  • Appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–3pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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