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We Can Fix It
5975 Roswell Rd UNIT A109, Sandy Springs, GA 30328, United States
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We Can Fix It

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Is
Review №1

I got my new laptop just 45 days before and the power button broke down. I visited the store We Can Fix it, Sandy Spring and the service was quick and responsive. The place is awesome. I had called several places before but every place asked me to give my laptop to them for atleast 4-5 business days. This place provides quick fixes and and professional. I highly recommend this place for technology needs. For me, this is my To-Go place whenever I have technical needs. Thanks.

Ga
Review №2

Overall, okay. Customer service was good but overall, just okay. For starters, they use 3rd party parts without telling you. They told me that the OEM was no longer available, but I found out later that its very much available. Second, Ive been noticing that my phone doesnt appear to be as sealed as it once was, so now Im not so sure my phone is waterproof/ water resistant. I had to try to pinch it closed and use a blowdryer to try to get it more sealed.Theyre nice people with pretty good pricing, but I dont know if Im confident in the integrity or performance of my phone now compared to before. If I could take back this purchase, I probably would.

ru
Review №3

This place is awesome and professional. Called several places, and they have the best prices around. Replaced my iPhone X screen and fixed my laptop at very reasonable price.Can’t beat that!!

30
Review №4

I just moved out here and dropped my phone while moving n shattered the screen. I came here and they were really legit. Confirmed they could fix it, was a fair price, and it was ready in 30 mins. When I got it he also threw on a screen protector as a courtesy too.5 stars easy

Ju
Review №5

Great customer service. I came in with an unresponsive iPad screen without the ability to power off. These guys fixed my problem and had me out of the door in 10 minutes. Highly recommend

Jo
Review №6

The staff was very professional and was able to service my computer in a timely manner. I have frequently used them and I am always satisfied with the service. I highly recommend them for your technology needs.

Ju
Review №7

I have used this store for several years now.. from many cracked iPhone screens to fixing my MacBook Pro. They are the best & so easy to work with.

Ti
Review №8

Very quick and easy! 30 minutes to replace screen that had been severely cracked for months. Friendly, good service, and very reasonably priced.

Sa
Review №9

I have had 3 screen repairs done here. Everytime they are extremely friendly and helpful and have a super quick turn around! Highly recommend!

Go
Review №10

SO friendly and fast. I am so grateful to have such kind people in our community. Honest and quick. Thank you for all that you do!

ki
Review №11

My phone was severely cracked and they fixed it in only 30 minutes. Even gave me a free screen protector, highly recommend! Also I called three different places and they had the cheapest price.

Br
Review №12

I went to get my phone fixed and after there was a issue and they helped fix it no charge and they are welcome and nice people you should totally come get your phone fixed here it’s in the name

Fl
Review №13

I ended up at this repair shop after calling around to get a quote from every shop in the area. It was the cheapest price I was given.Not only was it cheapest, but the owner is super nice, the repair was super fast and the location is really convenient. Obviously the repair was well done given that I’m writing this review.In my opinion, you shouldn’t go anywhere else

My
Review №14

*Not recommend place* Over price and try to ripped customs. Came to fix my iPhone 11 the issue was phone is charging not working. I know the problem, there was bunch of dust in side the charging port. And they quote me 159$ for the port. The only thing they did is removed the dust.I ask her whats the problem and she said she has to replace whole cable.

Mi
Review №15

I’ve never used a phone repair service before and decide to give this store a try. I was having a SIM card issue with my iPhone. They fixed it in under 5 minute and I was good to go! I’ve had no issues since. The technician was friendly and was wearing a mask. I would definitely use this service again and highly recommend!

Ja
Review №16

I had a great experience when I visited this business to get my cracked iPhone screen fixed. Quick and easy, reasonably priced. Will definitely go back if I need another fix in the future!

RI
Review №17

I went in today for my iPhone 11 cracked screen and they fixed it in 30 mins . Very happy customer!

Da
Review №18

Same day service was impeccable. I was treated well in safe and secure manner. Great price for this level of professionalism.

Ke
Review №19

Great experience. Had my pixel XL 2 screen repaired in less than 3 hours. Highly recommend.

Ja
Review №20

This was my second visit and both the times I received prompt and professional service. I was recommend exactly what I needed and never got a different price. I would recommend this place to anyone I know!

Br
Review №21

NOT GOOD FOR APPLE!!! I have documentation from Apple that this place cause third party damage. You’d have to open the phone to know the damage because on the outside it looks perfectly fine but the touchscreen does not work anymore! When I told the manager he said he would have to try a few more things to fix it and it would be an additional $79. I took my phone in for a shattered screen. Screen looks great now and the employees are nice enough but bottom line my phone does not work properly and now I’m headed to Apple to have them fix it for $150. Wish I didn’t wast $99 here!!!

Er
Review №22

Great service and friendly staff. They replaced my phone screen, and I was in and out in 30 minutes.

Se
Review №23

This store has professional, friendly staff who got the job done in a timely manner. What more could you ask for!

ji
Review №24

Awesome work.Thanks! we can fix it.

Ju
Review №25

Dropped my iPhone X and the screen stopped working. Apple store told me they could try to fix it but it might not work and that I likely needed a new phone. The friendly staff had me in and out with my phone working in 15 minutes. Happy customer

De
Review №26

Can they fix a hdmi port for a Xbox one x ?

Je
Review №27

If i could give this place zero stars I would!! My brother took in his phone because the screen on his phone wasn’t turning on. They took more then a week to “fix” the phone. Im sorry but there are places that fix it in a day even within a couple of hours. When he got it back his phone didn’t charge!!! Upon taking it back, the man at the store told him it now had a charging problem and he would have to pay more money..So after the phone was taken in for a screen issue and being there for a week you failed to see and inform us that it had another issue?? an issue it never had before and now costing more money... kinda weird! I called the store to see how they run their business. The man was rude over the phone and argued with me the entire time.This place takes advantage of their customers! Save yourself the time and money and go somewhere else!

Ki
Review №28

I have been to the We Can Fix It, Sandy Springs location, multiple times for multiple devices (iPhones and pixels). Had a little snafu, or miscommunication in one encounter, but they addressed it and helped fix a later issue with a phone for no charge!They are always friendly, prompt and fairly priced! Would recommend to anyone :)

di
Review №29

We Can fix it was quick and very technical. They fixed even my camera that was malfunctioning.

ya
Review №30

FAST! FAST! FAST! I’ve been coming here for a while now and every time I come (I’m clumsy with phones) my phone has been fixed within minutes... The owner and employees are very honest, helpful, and great!!

Fe
Review №31

The owner of the business paid me a refund then asked for his money back after breaking my phone. Do not do business with them. Very unprofessional!

Br
Review №32

Really fast and a great price. Couldnt have asked for any one better. I loved how they helped me understand everything and updated me on the repair step by step. Highly recommended.

Al
Review №33

Excellent service! I dropped my phone the other day and the screen cracked. I walked in this store after reading great reviews and asked them to replace the screen. They were professional, fast and very generous! I will definitely be coming back!

Sa
Review №34

They replaced my screen in under an hour for the half the price of what Apple would have charged. Highly recommended!

Sh
Review №35

My visit to We can fix it was the absolute best phone repair experience that I have had. The technician was very knowledgeable and gave me all of my repair options for my iPhone 7. My phone look and operates like new. I would highly recommend We Can Fix It.

Vi
Review №36

Great service, and the guy was nice looks like there was a misunderstanding with my previous post the owner but did not stop until I left satisfiedWould recommend and I would shop again

Ed
Review №37

I cracked my iPhone screen & decided to bring to ‘We Can Fix It’ for repair. I also had a laminated glass screen protector fitted (all for $160). Little did I know that the parts are not genuine Apple components. After picking up my ‘repaired’ phone it was obvious that my device was having difficulties. Touch screen was terrible & features such as pinch to zoom simply would not work.When I returned to complain, I was told the screen protector was causing all the problems. The sales assistant then proceeded to rip off the protector and told me it was fixed..After further complications I returned and demanded my money back. I was then told I could get my money back if I handed back my phone to have my old cracked screen reattached...Needless to say that I am very disappointed in the attitude of both the sales assistant, and store manager..ADVICE: if you have a cracked iPhone screen then goto your local Apple store. It is the same price as We Can Fix It & the service and care is infinitely better!

Mi
Review №38

Very helpful

Ni
Review №39

Great price! Quick and professional! I even went back the next time I dropped my phone and they were so fast! Chad is thorough and kind.

Sa
Review №40

Fixed my iphone, and screen was off centered. About 2 months later, big black spots appeared on the off-centered screen. Go here if you want a temporary fix that will eventually break.

Ho
Review №41

They did a great job repairing my Samsung Galaxy S9. They met a competitors price. I dropped off and picked up within 2 hours. Brian was great!

Le
Review №42

The best place ever to get your phone fixed. Was in a horrible bind and cracked my screen to where it was not functional. They fixed it super fast and were the nicest ever. Excellent customer service. Great job!!!!!

Ad
Review №43

The team here is awesome. I came in panicking when my sons hard drive crashed. Thang immediately diagnosed the issue without hesitating. I would recommend this store to anyone. Excellent customer service and economical repair costs. They are life savers.

Ve
Review №44

Great and quick service from friendly people. Reasonable prices and excellent work. Thanks again!

ka
Review №45

I had a great experience with we can FIX IT! It was fast and flawless service. I would like a specially say special thanks to Chuck : he was very attentive to my phone problem and helped me a lot to get my phone back on time for my trip. I absolutely recommend this place.

Is
Review №46

Extremely good service and the people have great attitudes. The phone repair service is quick and extremely good and the quality is unparalleled. Best phone repair service in the area

zi
Review №47

Awesome service!! Had my iPhone fixed in less than 30mins. Highly recommended

Ti
Review №48

Great service. Found them on Google and wasn’t sure, but location was nice. They are located by Chick fil A on Roswell, and they were done by the time I got lunch and came back. Phone works great. Hopefully? I won’t be an idiot and shatter my phone again, but if I do, I know where to go. You won’t be disappointed!

Ma
Review №49

Extremely professional, quick and inexpensive! Great atmosphere and such kind people working here. Fixed everything wrong with my phone in such little time and made it like new!

Ja
Review №50

I had a cracked iPhone 7 screen repaired at We Can Fix It. My phone was repaired quickly, professionally and at a reasonable price. I was very pleased! I will definitely use them again.

Re
Review №51

Went to have my laptop worked on and had EXCELLENT Service. My laptop was broken at the hinge and the screen was starting to split. After ordering the part, they were able to have my laptop fixed the very next day. It looks like its brand new again.

Vi
Review №52

Very friendly and knowledgeable staff. Responsive and reliable.

Th
Review №53

Today was my third time going to We Fix It and they are the only ones i trust with my phone. I had a I Phone 6 a while back and cracked the screen twice. I found We Fix It on Groupon and the prices were great. The staff was friendly, helpful and very understanding. Today i needed their service again because as i was leaving the radio station I dropped my new I Phone 8 and I couldn’t believe i did this again. I drove over from the other side of town to bring my phone in. I passed two places that repair phones on the way but i wanted to take my phone to We Can Fix It because i trust them and i know they would take care of my phone. I hear about other places charging too much all the time but i know these guys are fair and that i would be in good hands. I hope i don’t have anymore problems with my phone lol but if i do they are the only place I’ll go. I highly recommend them! Thank you, you guys are the best!

Br
Review №54

Awesome! They fixed my phone in less than 30 minutes and gave me a glass protector for my screen. I’m so happy with the outcome. Definitely the best place in Atlanta to get your phone fixed!

HU
Review №55

Great place. The owner and staff were completely helpful. Definitely recommend the going here.

Wh
Review №56

Fantastic, Friendly, and Fast! The owner and staff were beyond helpful and patiently worked on my phone issue! Very thankful for the service.... Highly recommend

Pa
Review №57

I came in to replace my screen and back cover on my iPhone 8. Staff was very friendly and helpful. My phone works perfectly!! I would definitely recommend using We Can Fix It.

Ma
Review №58

Compounding the pain of cracking my cell phone screen, I had the excruciating experience of dealing with We Can Fix It and its manager, Chad Tucker, in particular. Unfortunately I had cracked my screen while on vacation and had contacted We Can Fix It to see if they could in fact fix it when I returned. They confirmed that it would take about an hour to repair the screen for my particular phone and that they would be open at noon on the Sunday when I returned.Not wasting any time, I headed straight to their store at noon on Sunday to find the door locked and lights off. I called the store, but no one answered. I waited for 10 minutes and decided to run some other errands before returning. When I went back at 2, they were open and didn’t apologize for the inconvenience of not opening on schedule. Apparently they open whenever they can despite the hours posted on their door. Furthermore, they let me know that their supplier for my screen was not open on Sunday, so they would not be able to repair my phone until Monday. I paid a deposit for the screen and agreed that I would return the next day during lunch at around noon to have it repaired while I had lunch.When I went back the next day at 11:45, they had the replacement screen and Chad informed me that my phone would not be ready until 3:30. He did not seem to care that this was now my third trip to his store and that I had scheduled my entire day on Monday such that I could wait an hour to have it fixed.Thoroughly frustrated I asked that he refund the deposit, so I could go elsewhere for the repair service. He readily agreed to refund the money but repeatedly barked at me to sit down while he got it. When I continued to stand at the counter waiting for my refund, he stood and stared down at me in a threatening way. After several minutes of this staredown, he finally handed me the refund.The good news of this entire story is that he actually saved me several hours and lots of money. A Google search revealed that a company called Lifeline was only a short drive away. They were able to replace my screen in an hour for 25% less in cost! And also, they provide a 120-day warranty on the repair.If you should find yourself in need of a screen replacement, I highly recommend that you avoid Chad Tucker and call Kestas at Lifeline.

Va
Review №59

They we quick and my phone looked brand new. The people were kind and professional. I love this place. I highly recommend them.

Ad
Review №60

Chad was extremely helpful. Fit me in at the end of the day and did great work repairing my cracked screen on my iPhone. Thanks again

Ho
Review №61

I brought my iPad in because an attachment had snapped off in the headphones jack and they fixed it in less than 30 seconds! What I thought would be a disaster, they fixed in seconds. They were also very friendly and nice. Highly recommend.

Ro
Review №62

I went by today to get my iPhone 6 screen fixed and got great service! The price was fair, and my phone was repaired and paid for within 20 minutes. I cant believe how fast it was. I absolutely recommend them!

Ka
Review №63

My iPhone had screen issue. Kazim fix this issue in 5 min. I highly recommend their service! Quick, fast and affordable. I will definitely be back.

Ha
Review №64

I took my phone there this place did an amazing job and my phone was like a brand new phone, I would like u guys check the place out. Thanks

go
Review №65

Excellent service, better prices. Only took 30 mins and my phone was like brand new! Make sure to ask for chad! I recommend it 100%

Ca
Review №66

My iPhone 6s Plus had some pretty bad water damage while I was at a summer pool party. It wouldnt hold a charge or turn on past the Apple logo screen. After almost giving in and buying a new phone, I gave We Can Fix It a try, and I can happily say Im typing this review a few days after getting my phone repaired for MUCH cheaper than buying a new or even refurbished iPhone 6s Plus. Thanks guys!

Ma
Review №67

Brought in an iPhone6+ in with a cracked screen, they replaced the screen with a non-OEM part that was very cheap. The colors are totally washed out and the refresh rate on the panel is terrible, you can see the screen tear when scrolling around.Tried to go in and get a refund, but the manager was not available as many of the low-star reviews here state. I would recommend avoiding this place if you do not want the parts in your phone replaced with cheap sub-par knock-offs.

An
Review №68

Was in a few days ago and hunter really helped me and my daughter out. Recommended!

Ka
Review №69

Damaged my phone, does not recognize my face I lost my accounts and it has cost me to recover them if they can place it new and original screen? do it for paying less damage my phone

Ju
Review №70

I was here to fix my iPhone X! Great prices and great customer service.

Bo
Review №71

The protector screen on my IPhone 7 was shattered and it appeared the phone screen was broken also. The Manager checked the phone over and determined it was the protective screen only and repaired the phone, installed a new protective screen and I was out of there in 10 minutes. Very knowledgeable and professional. Total cost was $25.00 for the new screen. Recommend this place for your phone or computer repairs.

St
Review №72

I highly recommend their service! Quick, fast and affordable. Great customer service. I will definitely be back.

Ry
Review №73

Fast and effective

Wi
Review №74

Great service and incredibly quick in and out. Got my phone input fixed quickly and got on with my day. Highly recommend.

Am
Review №75

Friendly and quick service. We have been using this place for years. Mansur and Brian are great to work with!

St
Review №76

Its wonderful place to get gone fixed. It took just 20 min to fix my gone. I recommend it to all

Ju
Review №77

Service here was excellent And fast. They took care of me with courtesy. I will recommend them to all freinds and family

To
Review №78

Great place! Awesome service. I would definitely go back. I highly recommend them.

Da
Review №79

I would give this company less then 1 star if possible. I had dropped my phone last week, took it to We Can Fix it, where they replaced the screen and recommend that I purchase their screen protector for an additional $20. 2 days later as I was pressing the screen with my finger and it cracks. I called them and the refuse to even listen to my complaint. The gentleman hung up on me 2 times before I called back and asked to speak to the manger. He then told me the manager was not working and would be in tomorrow. I asked for the managers name and he refused to tell me his name and hung up a 3rd time. He then didnt answer the phone when I called back.

Bl
Review №80

Extremely helpful and friendly staff! Best prices in town! Bring your phone here!

Je
Review №81

My original review was premature. After a couple weeks of having an off-brand screen, I started experiencing all sorts of problems. While using certain apps, the screen would just go black and I would have to do a hard reset to turn it back on. Additionally, Siri wasnt responding to my voice prompts. When I took my iphone 6 into the Apple store, they let me know there was a problem with the display. Sure I had to pay $160 and wait 3 hours, but nothing compares to the Apple screen. There is a huge difference in quality and performance when you have the right parts for your technology. If you want to pay $60 less and get a quick fix, this is the place to go. However if you want your phone to perform the way its supposed to, bite the bullet and spend the extra time and money.

Ad
Review №82

They did a great job with my iphone repair .The price they charged was fair and my phone was fixed in a very timely manner. Mr. Mansur is very helpful and courteous .I highly recommend this this store for phone repairs .

Ka
Review №83

My husband brought his iPhone here to replace a cracked screen. The replacement screen was completely faulty or incorrectly installed because his phone never worked properly (ie. Random applications opening, sporadic typing, non-recognizing touchscreen, etc). He returned to We Can Fix It and requested that they Fix It, but they refused his request for a new screen, refund, or even a discount. We were out $90 but had to bite the bullet and pay Apple to replace the screen. The phones worked great since so we are 100% sure that We Can Fix It, not only, did not Fix It; they Broke It. Overall, bad business practice. Save your money, go anywhere else.

Kr
Review №84

Kasim has been wonderful! He has assisted me on three separate occasions and each were done to my complete satisfaction. The price was very competitive with others. My daughter thanks you!!!

Em
Review №85

Stopped by one afternoon after shattering my screen and had the screen fixed and ready for me within 30 minutes! Great service and zero issues with the phone afterwards. Highly recommend!

Ju
Review №86

I dropped my phone and broke my screen just before leaving for the airport on a business trip. They dropped everything to fix it immediately. Great service, reasonably priced. I would highly recommend them.

Pi
Review №87

Super fast service! Was in and out in one hour and even got a discounted screen cover. Great service!!

Ju
Review №88

I took my phone to be fixed, they broke it further. Not only that but made me pay since they had changed screen. Phone is still not working and they have kept it for over three weeks. Every time I call the location the manager is not in and no one else can help me with my phone it is unprofessional and I would not recommend this to anyone else. The only positive thing out of this experience is that they provided a temporary phone but it does not function 100%

Co
Review №89

They were so kind and helpful. For a very reasonable price, they replaced my sons shattered iPad screen in less than 24 hours. They kindly fielded my numerous IT questions and even gave me suggestions on amazon for their favorite kid-proof iPad case to purchase. I highly recommend and will definitely go back to them when any of our phones/ipads/etc have issues.

ch
Review №90

Dropped my daughters Iphone 7 off to fix the screen. In the process of repairing the screen, the home button stopped working. They went above and beyond and took the phone to Apple to repair it. Will definitely use them again.

Ol
Review №91

This guys are awesome, i think it was 3rd or 4th time I brought my phone to the store! Very friendly and kind even when I am screaming mad cause there was deepper issues with my phone. They took my problems so personally, made an appointment at Apple store, drove there figured what the issue, fixed and call me later just to tell me its all ready for me to pick up ! Guys you are ROCK ! Customer service superb! the kind you dont see around often anymore, Thank you

Do
Review №92

Repaired iPhone screen cracked after 1 week. When I took phone back in, representative said “sorry we use lower quality aftermarket screens and our vendor doesn’t stand behind them so we don’t either.” Avoid this repair spot!

Jo
Review №93

Chad and his staff did a fantastic job. I will definitely return.

je
Review №94

My phone was in terrible condition and I brought it to a very kind man named Chad. Not only did he give me a great deal but he also went through the process step by step, offered many different solutions & in a very time savvy manner

Ne
Review №95

Very quick and reasonably priced. I had my broken iPhone screen repaired within 30 minutes!

Vi
Review №96

I purchased an item that broke after 3 weeks use. I attempted to return it for a refund or exchange and was informed they do not refund anything purchased there for any reason. I pointed out there are no signs in the store indicating they do not provide refunds at all for any reason and that all sales are final, nor did they mention this at time of sale. He then told me the product was after market despite being labeled as Samsung. I will not shop there again.

Ry
Review №97

Ok service. I dont recommend because of unclear and high pricing experience.Stopped by to fix iPhone home button and didnt end up using the service. At first the pricing was vague. Just told me not to worry about it and that I would be happy with the price. When I pressed for a price they said an inspection would be $99 and a fix would be $79 if needed. I said that was too high and they responded with $129. I felt this was still too high and left.Later found RepairIT in Smyrna that had free inspection and $70. They have all 5-star reviews and are much more organized inside.

Ma
Review №98

Had an issue with my Android phone charging port having dirt in it. Gentleman there was able to clean it out free of charge Ill be back anytime if I have a bigger issue

An
Review №99

Omg this place is life savingI didn’t back up my phone and I broke the screen came there what would take 30 min took them 5 min WE CAN FIX IT can definitely FIX ! 😆🙏🏻 Thank you guys you saved my life and all my info .... totally recommend

Da
Review №100

Had a great experience here. Staff was very accommodating and helpful!

Information
19 Photos
100 Comments
4.2 Rating
  • Address:5975 Roswell Rd UNIT A109, Sandy Springs, GA 30328, United States
  • Site:https://wecanfixit.online/
  • Phone:+1 404-303-8001
Categories
  • Computer repair service
  • Cell phone accessory store
  • Mobile phone repair shop
  • Computer service
  • Data recovery service
  • Electronics repair shop
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:Closed
  • Saturday:10am–5pm
  • Sunday:10am–5pm
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