These techs are outstanding! My computer was taking forever to load programs and the internet. They diagnosed a sub-par hard drive and replaced it with a new solid-state drive onto which theyd copied all my data and programs, all within the same day!
Professional: pleasant, responsive, knowledgable.
I have gone to Northbay Computers on three separate occasions. Each time, they quickly diagnosed the problem (failed hard drive twice, and failed video card once). They had all the parts to get me back up and running, and when the disks gave out they salvaged and transferred the data. Dont hesitate to go here with your computer issues.
Everyone of Johns staff is professional, courteous, pleasant, timely, and the charges are reasonable. I am so glad they are there, always ready to respond to my needs.
Excellent professional team who have the range of skills to successfully resolve computer problems quickly and effectively. I am grateful for their service and how the effectively communicate the option for dealing with hardware and software problems. Simply put they are the best.
John and the group at NBCS are great. John went the extra mile to keep our business up and running after our IT guy tragically died. It was an awful way to need a new IT introduction but a great decision for the long run. Thanks John
EDIT: just downgraded from 4 to 3 stars. Was just charged $275 for a Windows10 upgrade re-installation, plus a malware sweep and some driver updates. Northbay has seemingly gone from expensive to gouging. Their in-store hourly labor rate also went up from $90 to $110--in nine months................Have been taking both my PC desktops and laptops to them for over four years now. Theyre quick, effective, courteous--and quite expensive.Which is why Ive given them only 4 stars. Their growing popularity has caused them to sharply raise their prices in the last two years.Consider them a quality and utterly reliable--but premium priced--local repair service when you dont want to schlepp your hardware into the city.
I have used there services several times and they never dissapointed.
Did a very good job restoring my system after some major unknown OS fail much of my data was retrieved will go back in the future if something happens.Thank you
Reliable, Flexible, Affordable, really Knowledgeable and Friendly. Use them!
Professional, friendly, honest and timely.
Great knowledge and service