Super fast and easy transaction with Trevor.Really appreciate your kindness.Also, one thing u look for a gym is a clean lockeroom and this tops everyone so far.
This location is so friendly! I had an easy going sign up and their facility is so clean! 10/10
This gym is practically my second home now, I workout here almost everyday. Safe to say I love the place. The people are always more than willing to help you, with any questions or concerns.I train with Anthony and with Maiya, and both are amazing people. The trainer Anthony helped me with an IT band injury, his stretching, and PNF techniques helped relieve the tension in my hips. I went from having pain from walking and standing to having no pain at all. He helped me work on my flexibility, and regain full range of motion and mobility in the hip area. And with Maiya I have started to ease back into the leg workouts.The staff here is truly wonderful, Rob and Lily the managers truly care about the clients here, and making sure the gym is a great environment for everyone. The passion Rob (Robert) has for working out cannot go unnoticed, he is always willing to give you a workout or point you into a direction if you are lost or new. Travis is super nice, he helped me with a machine and a workout, and explained how to adjust the machine, as I was totally confused.Safe to say, I love this gym and all the people here. It’s definitely something special, and I’ve worked out at my fair share of gyms.
Super good customer service. Robert helped me out with a guest pass and he was great. Clean gym with a nice court and great machines.
Awesome gym who takes great care of its members and facility highly recommend!
I was a member here about 10 years ago and if I had been writing this review back then I probably would have been more inclined to give it at least 4 stars. I recently moved back to the city and had no problem knowing where I would start working out again. However, after 10 years things change and I wanted to check the gym out again to make sure it was as well kept as I remember. I went online, got a free 4 day pass and went to work out. The facility looked good, but I only got as far as the front door before leaving. Things had changed, the management has now decided no day passes are to be given to previous members, even after 10 years! Sorry LA, bad management making dumb decisions means losing members.
Trevor is a great personHe sure explained all my doubts as well as details on how my body percentage Looks as well as estimating a goal for me.Considering signing up.
These guys rock!.. professional.. want to help you, flexible, kind, interested in you versus getting a sale!! ... its all about management. . went to Escondido LA Fitness whole different experience - if you can drive a bit closer or on the border definitely choose San Marcos LA Fitness.. better management which makes a better overall environment!!
Steven and Robert were both incredible. Really appreciate the vibe and management at this particular location.
Overall the place is okay, but I do have one recommendation for their management.You should add a bottle fill station in addition to the regular fountain.This should be a covid precaution no?I saw some old guy put his mouth all over it.
I really enjoy this gym. I am a triathlete and the pool is great it have available. I also frequent their spin class and other classes like Zumba. They always give me a great workout. The place is clean and the staff is friendly!
Steven and Robert are amazing!! They totally made me feel comfortable and welcomed. Highly recommend!!!!!
First of all I’m just gonna say all the people that work there are the nicest people and they’re always willing to help you even if they’re trying to get some thing done. Equipment there is nice and clean, which is good so I don’t worry about getting Covid. There’s not any toxic people that work out there so it’s nice. Just overall awesome place to work out definitely going to be going there for the rest of my life
Nice location. My place to swim and train when I’m in the San Diego area
Great vibe. Great facilities. Very casual atmosphere
Great gym!! Has everything I need and the staff is friendly.
Great gym! The workers are so nice and the gym has every equipment you could ever need! Love it.
I love this gym, always clean. The equipment is very good comparing with the other gyms around.
Good customer service, helpful staff, and clean facility!
Still forcing people to wear masks! Pathetic sales staff. Custodian is good. Better options in the area
Great staff and facilities
Love this place best water aerobic teachers ever!!!
The great place to get a good work out it is clean awesome staff 💪🏽
Some upper management pushy and younger dude members will push your stuff off your bench and take it over when you go for dumb bells couple yards away. Just small number uncourteous members. But enough to make it noticeable. That said there equipment is clean and there are multiple sets of free weights and machines. The facility itself is well-maintained.
Really good gym great workers good workout machines
Honestly i am so upset with la fitness, getting charged for 2 accounts, that i didnt know, how i have a second one open if ive only had one, my husband is the one who pays for my gym usually, so that was a surprise when he saw he was charged 6 times for the amount of 30 .00 knowing that i was consistently paying one account and i have receipts, and that account was deleted and they couldnt clarify which account was the one i was paying for that was up to date instead they left the account with over dues open that i didnt know i had a second account, i am really upset because nobody knows how to give a refund and i have to call corporate and they close at 2pm and we dont know if we will be charged more than we already paid, and i will call corporate again, im upset because of the miscommunication la fitness has no one knows nothing, and i really hope we get that refund back because ive been paying for it monthly if not i am going to have to dispute it because i feel like its getting stolen from us .
Occupancy kept lower, cleaning supplies available for your workout and strict mask enforcement. Happy yo be back!
Andrew is amazing!!!! Great customer service! Gym is super clean and great on sanitization.
Love the classes that are offered and kids club its really convenient, I wish the teachers I had before COVID come back 😢
Andrew was great! Clean gym, outgoing staff.
Kristian is great super clean gym not crowded a great spot to train!
As a 86 year old, I look forward to my 3 times a week workouts. This gym is family oriented and well maintained.
Absolutely amazing service and very clean overall gym which is hard to come by these days! Come here ASAP!
I had a good experience Andrew was really professional.
Great, clean gym! The staff is really nice and full of energy! They really care about helping you out. Has really nice equipment too!
Good size facility.
Beautiful gym, best in the area. If you are looking to join ask for Glenn, he’s friendly and will help you set up a membership plan that works for you.
Great team, very helpful, and great variety of equipment/facilities. If your trying to sign up ask for Glenn he is friendly and will work with you.
They have hidden fees watch up when u sign up
Super clean and super friendly. The staff really cares about you and your workouts. Lots of equipment for those who love strength training!
The staff and instructors are extremely friendly and helpful during the workout. The facilities are clean and the location is convenient.
I simply love LA Fitness Its very clean and never crowded.
Is always relaxing for me!Im going to start zumba on wendsay.
Probably the best and cleanest LA Fitness in all San Diego County. Plenty of machines and clean locker rooms. Still a gym and people can be better by putting their weights back and stop being lazy.
One of the best gyms to go to. Highly recommend this gym if you want improve weight loss, swimming, or cardio. I go here almost everyday all you need is about an hour or two and you will feel the blood pumping in your body.
I cannot stand the benches they have in the weight lifting section. Unlike other LA Fitness establishments, the benches are not all adjustable, so you are stuck with either a flat bench, adjustable incline, or a seat. I was told by an LA Fitness employee that if one club had something, they all had to have the same amenity as they are a franchise, but this club does not offer a cafe with protein shakes/supplements. We come here because it is close by, but we prefer the Oceanside location a million times more.
Good
Just started exercising here. Its convenient in the mornings. Basketball Gym is kind of dated and the pictures looks like theyre from the early 00s, but still a gym!
Tracy Is the Best zumba instructor love the way she teach us always motivated to all .
Large variety of equipment for a good workout. Some people tend to occupy equipment while they text. Has a juice bar and a good number of classes available throughout the day.
Very clean and very professional staff
Leaves a bit to be desired on how clean the Mens locker room is. Otherwise the staff is very good and courteous towards its customers. The gym,the pool area,the basketball court, and the equipment are in real good shape.
It’s a good gym with enough free weights and machines to accommodate many workouts..but beware that the ‘complimentary personal training’ session is nothing more than a sales pitch for the personal training service. I felt uncomfortable because the dude I was with was pressing me so damn hard. I told him I couldn’t afford it, after doing the math it would’ve left me with like $5 a month! He acted disappointed that I didn’t want to do that! Lol that’s my only negative thing to say tbh...
Great way to start your day. Beautiful friendly welcome at check in and awesome workout!Praise God
So #1 fitness u pay for what you get thats why $$$ good green backs good gym
Great gym. Less crowded during weekends and only thing is that ot closes at 8pm weekends.
I learn lots of fun and new steps at the Aqua Fit classes on Mondays mornings and evenings. Veronica its a very knowledgeable instructor! I am looking forward to her 9:00 AM and 6:00 pm classes. Because after class I leave feeling I new me! Very relax!
Great gym, but really need to do something about that basketball court. Pretty run down! They fix that and Ill give it 5 stars.
Nice equipment, nice pool, nice Jacuzzi. Front desk barely notices you in between their texts and Facebook chats. Atmosphere is beyond dead since the place is practically silent (bring headphones). The hours suck. The hours are the main reason I gave 2 stars since I rarely get my money worth. My best days to workout are on weekends. They open late and close early. Already looking for a new gym.
Great gym, classes and amazing sessions!!
My kids love the kids club, we go nearly every day and Ive been a member for 2 years. The gym is clean, the staff is nice, the weights are nicely stacked and my wife and her friends love the classes. no complaints whatsoever.
The person who gave me a sample workout to try and sell me on personal training pushed me too hard and I ended up with knee pain and a bad back later (bulged disc). that has actually caused me pain and hindered me from going back for my regular workout that I had planned for myself. She should have taken it easy knowing I was getting back to working out after a long time and was not ready for it.
This place is clean but the staff isnt that friendly. When I was joining and my wife was 9 months pregnant, I watched her during sign-up talks have to sit on the floor without the salesman offering her a seat. Wow. And my kids did not like their kids club-- TV always on and the older ladies there werent that nice. That might have changed (it was 18 months ago they were last there). With that said, the locker room is clean, and they have a shower in the pool area so more people rinse before getting in, which is nice.
Great Zumba and Spinning classes . The gym is Always clean and their staff is always very kind
Great gym very clean and open. Well lit and generally a nice mature crowd
Great workout facility. Good place
I love this place! It’s not a 24 hour gym, which is the only down side, but overall, the equipment is cleaned all the time, the sauna is cleaned and the pool doesn’t smell that bad like most gym. It’s a perfect place to get your work our going!
Great amenities for the price, but like most gyms the price is not negotiable if you dont want to include certain amenities. Very clean, and the people who go there are good about putting weights away.
This place is kept in immaculate shape. Employees have a great attitude and are very friendly and supportive.
Amazing gym just wish they had later hours and have a deadlifting platform
My wife has1 year with the membership like a guess privilege and we are in training program she is seek today so i came to the gym to follow my training plan but this time in the front desk was MIKE KEMP THE SALE RUDE GUY and he told me this is not your card is your wifes card, i explain to him she cant came today. He said y you dont get your own card, i said can i ? He; yes common i can help you with that, he activated the card an d then he ask me, with which card you like to pay? i get confused and told hem i thought with the same membership, he say nop you have to pay 75 dollars. I said i just paid the month for my wifes guess privilege whats the point to pay double this month and he change completely his actitud and told me so you cant in unless your wife show up, i called my wife and she came but she cant stay with me because was seek and he been so rude and didnt let me go in. Definitely we want to cancel the membership.
Nice and clean. lots of machines and only crazy-busy during peak hours where any gym would be crazy. their sauna rules unless you get a heavy breather or grunter sitting right next to you.edit: sales staff disruptive and swearing loudly. Ive only ever seen one employee help clean up and rack weights. front desk staff has zero personality, hardly even a hello when I walk in to scan my membership card.
Great facilities. Love the Silver Sneakers class. Nice, welcoming staff.
The place is clean and the machines have been updated. Love this gym. The only thing I can say is that the trainers never smile and the manager always looks upset.
Lift weights here, cardio else where.Be great to your self and excellent to others.
This gym sucks! Me and my friend went to try a guest pass after not being a member after 2 years and while we were working out the cocky sales guy with tattoos cornered me and said im red flaged and need to leave. UnProfessional . Dont come here
This fitness facility is newer and seems well kept up. I take a lot of water fitness classes and tried the monday night aqua fit class with Veronica. She covered a lot of exercises that I have not seen before . Great instructor and workout and I hope my schedule allows me to continue on Monday night.
Great gym! Always love going there!
Good gym. Pool. Very good personal trainer.
The worst customer service experience. Their club is so busy that you cant even get any work out done without waiting . I tried to cancel my membership after 3 months. You can only cancel between 9am to 5pm. I have never seen anything like that. You can only cancel when most people work. This is stealing peoples money. I usually dont write negative comment but they made me so frustrated with their policy that I had to.
Been coming here for years and my hubby and I love it. Kids club is a nice atmosphere.
Nice clean establishment customer service is wonderful pool and hot tub is nice this place is very clean youll get a good workout here lots of great stuff to do here lots of places to workout and they have great workout equipment
Very clean and organized weight and workout area, good atmosphere. Mens Locker room could use a little smell good or spray .
Great staff and helpful, however the free weights are always all over the place. More of a reflection on the people who go here than the facility itself.Place is usually very cleanEven during their busiest times, I still can get my full workout in
Great place but it always feels too crowded. Like you cant get to the machines you want.
My LA Fitness gym is closed for 2 weeks. This gym is gorgeous!! Staff was so friendly & welcoming. Lots of newer equipment.
POOR!!!!I signed up during one of LA fitness events in May-2013, we had a booth across the way from theres. Jimmy took all my information and stated I had 10days to cancel for any reason. Well to this day I have not received my refund!!!! I called several days, asked for his manager, they transferred me to Adam, then to Josh.... and said they will take care of this and return my call.... NO PHONE RETURNED< NO REFUND RETURNED, AND I PERSIST CALLING AND STAT I NEED TO TALK TO JIMMY!!! RECEPTIONIST STAT HE IS WITH A CUSTOMER OR ON THE PHONE AND WILL RETURN MY CALL... NO RETURN CALLS TILL NOW!! WILL BE TALKING TO LEGAL SERVICES AT THIS POINT!! POOR POOR HORRIBLY POOR SERVICE AND UNPROFESSIONAL... It was easy to take my money, BUT A NIGHTMARE GETTING IT BACK!!!You know who i am... IM Ruby!!....
Not a bad gym but lots of saucy dudes who work out their jaws more than any other muscle. Pretty clean and never really have to wait for equipment, even during peak hours.
I wouldnt change LA fitness anything in the world!
Pros: Excellent kids club staff, plenty of classes and equipment.Cons: The spin class room is poorly ventilated, leaving it much hotter and humid than the rest of the gym. Management is more concerned about excuses for a hot room than making it better for their members.
2nd edit:This is a 5 star LA fit. if you dont believe me go workout at the Poway LA fit and see what a lesser gym looks like.
Great gym for the price. Classes and equipment are top notch
Staff is rude and inattentive. Gym is relatively crowded regardless of time of day. LA Fitness in general could learn a thing or 2 from 24 hour. 24 hour is grossly overpriced, but at least they have the space and equipment, and their staff seems to care about whats going on
Great Gym!! General Manager Mike does a fantastic job making this LA Fitness in San Marcos a wonderful place to workout!! 😊
Im happy with my gym because I pay what feels like a fair price for the quality and variety of machines and how often I go.It does get very crowded at popular times, like right after work on week days.The jaccuzzi routinely gets cloudy and green from bacteria so sometimes you dont want to go in, and repairs take a long time, like the large/handicapped shower head was broken for weeks before they fixed it, and it still is cracked and leaks.Also this is more because of the people who go to the gym and not the gym itself, but people generally dont wipe down the machines or put weights back, and will steal your stuff if left behind. Weve lost a lock and a bathroom bag full of toiletries that were never turned in to lost and found. There are some annoying grunters and weight droppers, weird people in the saunas and locker rooms (one yelling crazy woman in the womens locker, and guys that spit on the floor of the mens sauna according to my husband).Over all Im happy with it and get a great work out in I the machines and can go to classes like yoga when I want. But dont expect a ritzy, exclusive gym experience here.
The people that work there are rude and lie about the kind of membership they are giving. It seems that they have no customer service skills and majority of the people that walk in there get dirty looks from the employees. Other LA Fitness treat the people better and make then feel welcomed and encouraged to work out
Love my gym and the folks who work here
Love this gym, but i have been going there for 4 years already, id love it if they would give us some perks for loyalty maybe they are working on it.
The best LA Fitness in North County. Everyone is so cool theyre like family
Good staff some reviewers claim updated equipment and clean club, this is a joke all old weight machines, all aerobic machines are outdated, decent free weight are but this gym is nasty.Almost no members carry their own towel or wipe down the machines or bench after they have used it. 24 hour fittness is opposite. Every memerber has a towel and wipes d0wn the bench, yes they provide towels but it is the members who do the work. Its a totally different attiude.There are a lot of old nasty dudes working out here with red bumps and scabs all over their bodies. Thats even okay if they would simply carry towels and wipe down the equipment after they soak them down.I have gotten infested with lice and crabs multiple times from working out here.Their are paper towel dispensers but no disinfectant liquid on the main floor.Upstairs for the aerobic machines have 2 foam dispensers. Free weight area 0Weight machine area 0.You would think the gym management would have some concern with hygiene in the club but none.All the benches and every machine handle and all free weights in this club are sticky.Pick up any free weight plate like a 45 lb plate and notice how sticky it is. That stickiness is bacteria who knows what else.They have cleaning staf at night 1 person who goes around and wipes everything down, totally worthless. The mens bathroom toilet area is totally disgusting urine puddles on the floor in.front of each urinal. The sink are isnt much better.Yes if you ignore these issues you can get a good workout here but this is a HEALTH CLUB not supposed to make us sick.Be sure to wear gloves and bring your own sanitizer.