Tino was extremely professional and helpful. He answered all my questions and his customer service would be appreciated by any employer! He is an ambassador to Quality HVAC.
They didnt leave until they figured out what the problem was. Very knowledgeable and professional! Great service!
Richard did some work on our A/C and really went the extra mile, putting in extra effort and had an incredibly friendly attitude even though it was the end of a hot day. Made us feel good and confident in his work and it is indeed working properly now.
The technician was extremely thorough and friendly. The pricing was fair! He came out on a Sunday and a holiday just hours after receiving my emergency call that my home was 90 degrees. 10/10 stars.
This company went over and above in their services! They were on time, very polite, very knowledgeable and efficient, and very competitive in their costs. We feel lucky we found them, highly recommend them, and will definitely call on them for future HVAC needs!B and J J in San Marcos, Tx
I called late at night expecting to leave a voicemail. I got AJ who was still working. We discussed the issue then set up an appt for the next morning. It sounded like the thermostat but turned out to be a switch or something on the unit outside. Got it fixed and checked the rest of the system.
Warranty part was picked up in Austin and installed on my AC compressor after the part didn’t arrive at the warehouse. I appreciated the extra effort to get the part replaced before it broke causing a loss of AC Good attitude by service employee who had to change his plans to make it happen. Thanks AGAIN to Quality
AJ and the team were great! They were communicative, on time, quick, and excellent to work with.
They guys at Quality HVAC are very professional(Tino,,Juan,,Romeo), AJ was very helpful and made sure thinks went smooth
NO ONE WILL EVER BE DISAPPOINTED IF THEY CHOOSE TO CALL QUALITY HVAC FOR THEIR A/C SERVICES!! THEY WILL GO ABOVE AND BEYOND TO HELP YOU!!!
They always do a thorough and clean job. I highly recommend this company. They are knowledgeable and never sell something you dont need.
Once again Quality HVAC and this time Juan did an excellent job of diagnosing and fixing our AC problem. I highly recommend Quality HVAC.
Ismael made a relatively quick fix to our system that elimiated constant system events and periodic noise like an engine revving. Since the fix, neither problem has recurred.
Tino and Romeo did a great job with installing a new furnace and duct replacement. They started the job and finished all in one day. They had to remove and replace the old furnace from the attic! Not an easy job. They were professional and hardworking. Thank you so much.
Service provided was great. The technician was great explaining what was causing my issue and got it repair timely. Thank you
Outstanding service, communication, and commitment to their job and services offered. Best part was the communication with me, notified me ahead of time who my tech was going to be. Tech also called before hand to notify me when he was on his way. To top it off tech broke everything down and explained any and all issues or spots of concern to me. To the point where I can understand what he is saying and the function of the components.
They have always done great, quality work for me. They repair things quickly and are fully transparent with what they do. Quality HVAC is the only company I trust to work on my coolers/freezers.
We recently had a ReMe halo system installed in our new home, my family and I suffer from terrible allergies and were having a tough time getting over the flu. Quality HVAC came out the very next day to install the product, it was done in a verily timely manner, with quality results. We don’t have to worry about breathing in “dirty” air. I feel that my family’s air quality is protected now. The technician was professional in every way! Thank you so much Quality HVAC, your the best!
These folks are the best in town!
I manage a church property in San Marcos Texas. From the beginning of my dealings with Quality HVAC, I have not been disappointed with the services done for us. And many times they went out of their way to respond to our needs.
We always have a good experience using Quality HVAC. AJ and his family have built a quality company. I highly recommend them
This company was able to replace my AC unit quickly and efficiently. Very happy with my new unit.
Good job well done . Thank you Mr.Teio.
Professional work done . Will always use Quality HVAC & Refrigeration for my home. Thanks AJ. ADAM REYES 👍
Guess who comes through on the 4th of July? Of course AJ and Quality HVAC. Thanks for the quick response and professional care!
Or service representative Tino was excellent.Very thorough and knowledgeable.
Quality HVAC has treated us well. I have recommended them to friends and will do so again.
Good place if you want to pay 250 hour
Service was exceptional and timely. But the thermostat that was attempted to be sold to me was $200 over its value shown online
They came to the house and knew exactly what was the problem. They did the job quick and were very nice. Definitely would recommend them!
Very fast responce time. Tech was very courteous and knowledgeable. He did a very good job fixing our ac. I recommend Quality VAC to anyone needing ac services.
Nice experience. Quickly dispatched. Part was identified and replaced within 30 minutes, we had cool air in our office again.
5 stars all the way. Ontime and very quick to follow up to our needs. I highly recommend Quality HVAC for all your AC needs.
Our AC motor went out- mid afternoon. I called A.J and he was here within 30 minutes! Got us up and running, no need to be without air when its 82• in our house. Thanks Quality Air- Love their service.
Love this team of HVAC guys!
Thank you Quality HVAC for being a dependable reliable honest company .
Quality HVAC was awesome. I’d highly recommend them to anyone else!
They keep in touch when going to arrive and that’s a plus but also all the techs that have come to check on our a/c system have explained what they are doing and why .
Quality HVAC & Refrigeration were very professional and replaced a unit in a timely manner.
Best customer service ! Great communication and fair service charge. Would recommend for businesses needing HVAC maintenance and or HVAC repair.
I calls for preventative maintenance and all the technician did was give me an expectation and said it will cost $725 to do any repairs when my unit is working just fine
I cannot say enough positive things about AJ and his team of professionals! Punctuality, reliability, expertise, honest and fair advice, cleanliness, and everything you want from a business, I received from QHR!! They went above and beyond what most companies provide. I highly recommend them for residential and commercial service. They installed two new AC units (one electric, one gas) and furnaces in my rental property, as well as new ducts, thermostats and blew in A LOT of insulation in our very hot attic!! My realtor recommended them and I am very thankful he did!!
When our heater went out they worked around our schedule to get it fixed. The specialist, AJ, was very friendly and informative. He would even text me updates of his progress on fixing it. Solid five stars.
All I can say is we love these guys
Quality HVAC has served our family for years. We can always rely on excellent and prompt work.
Available, honest, knowledgeable! Friendly, they are comfortable to work with!
Here is a wholly positive review on a local company. I have received no “scratch” whatsoever for this review. I simply want to relay a great recommendation for a local company, and given the cost of doing a full-house system, decided to spend the time to do it thoroughly.After moving to Texas and then purchasing a home in NB, we decided our HVAC system needed to be replaced in its entirety. We did a lot of research online and also asked for recommendations from realtor friends. We settled on requesting bids from QHR and two other companies. QHR was not the least expensive, nor the most expensive - but was absolutely the most thorough and professional. One San Antonio company “phoned it in” with a completely cursory inspection of our home. No surprise, they were the most expensive bidder. Another company (Austin) was professional but unable or unwilling to provide multiple choices for our needs, and also struggled with timely communication and proposal delivery.Quality HVAC & Refrigeration was also recommended to us by our appliance installer, John Rodriguez, who commented on how honest these guys are. We found out that is true!From QHR, we asked for two heat pump proposals to choose from including A) 1-1 replacement of existing 5 Ton Trane unit, B) 1-2 replacement with two 2.5 Ton units. We also asked for options for repairing/replacing/rerouting the entire ductwork system, and adding an Aprilaire whole-house filter, and adding a Remi Halo UV device.From the first interaction, I felt the company was looking out for our interests. They crawled into every nook and cranny to understand how they might run ductwork, additional air returns and install the air handler(s) and condenser for optimum efficiency in our unusually constructed mid-century-modern house design.After multiple proposal/review cycles over a week or two we settled on a plan, equipment, pricing and timing, and made arrangements to vacate ourselves and our pets for a few days. AJ Espinoza (Owner), Tino Rivera (Primary Designer & Installer), plus two helpers (Christian and Oscar), showed up exactly on time on install day with every needed piece of equipment, parts, tools and floor/carpet protection gear.Over 3 days the team removed all traces of the old system (including having to dismantle an ancient heavy air handler/coil in the attic to get it down our interior steps), and installed the new system. This included moving power wiring, new coolant lines, a new condenser pad, several new air returns, and a new Nest control system. The existing galvanized drain pan and condensation drain plumbing were reused.After running-in the system a few days, Tino and Oscar then returned to “tune” the house, including installing two upstairs volume dampers and one additional air return to balance the whole house flow. All at no additional charge. (BTW, the competitive pricing we received from QHR was further reduced by offer of a veterans discount AFTER we had agreed on a price. Tino noticed my US Army license plates, thanked me for my service, and then volunteered the additional discount.)Net: We are very pleased with the new system. The house feels cool and dry and smells fresh, even with pets, humidity from river proximity, and NB’s quarry dust challenges. QHR did everything they were asked, and did it efficiently and with zero drama. We highly recommend AJ and Tino
Very happy with the professional group of Quality HVAC Refrigerations group. They are punctual, reliabile, knowledgable, honest, cleanliness, and everything you want from a business. They gave me what I wanted hassle free. I highly recommend them for your next residential project. They changed out my old AC system with a whole new system. Upgraded everything even the fernaces, as well as new ducts, thermostats and rebuilt anything that was in poor codition. Now that is great customer service.
Have using them for 5 years. Always respectful, reliable, dependable service.
Called late on a Saturday and they came on Sunday. Fixed the problem and got it running again. Friendly fast service.
Totally my pleasure
Great service
Tino did a great job. He is professional, on time and persevered to complete the job. Good follow up. Highly recommend!
Great service with minimal down time. Fast and friendly service. The price was great too! I highly recommend these ac professionals. Thanks Quality HVAC for the awesome work.