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Capital Car Wash
2701 Story Rd, San Jose, CA 95127, United States
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Capital Car Wash

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Sa
Review №1

The car washes themselves are not perfect, but for the price, you cant beat it.Try to go in during the week if you can, because it takes quite some time on busy days (the weekends). They do have an excess of chairs and a shady area, so at least for the longer waits, its not uncomfortable.Overall, recommended if youre looking for a good value car wash. They also do wash by hand, so you wont ruin your paint.

Ye
Review №2

I think the experience all depends on who is working that day. Ive gone before and they vacuumed my car super well then I went recently and it looked like if they just passed the vaccum super quick.They do a good job on the exterior but interior needs some work.

Mi
Review №3

I am beyond disappointed in this place. The front and back cup holders were not cleaned, the inside back doors were not cleaned, and they didn’t even bother to vacuum or clean the trunk. See photo. I don’t understand why we paid $40 for an “express wash service” . They need to train their employees again.I understand that you don’t need that new car feel, but at least turnover a clean car. That’s your responsibility that the customer paid for.If you do come here, be sure to review your case before leaving so you can have them redo what was missed.

Am
Review №4

Car wash looked good but the inside of my car was Still dirty nothing was cleaned.Front driver carpet vacuumed but that was it. The passenger front and back were not vacuumed at all my seats are still dirty nothing of my interior was wiped at all disappointing.Never coming back here.Manager should have employees trained on a model car and show them what and how it should look when the car is finished.

Bi
Review №5

They just want to get money only

Da
Review №6

Car wash is ok if a bit expensive.....not happy that I had to wait so long. At least 7 cars that got there after me actually got washed before mine did. A bit frustrating when youre coming through during lunch.....

La
Review №7

I paid 45.00 for for a car wash and my car looks like it was never washed inside at all. And i called them and all they could say is call US back tomorrow when a mánager is here and look at the pix.

Ca
Review №8

They use to be really good. But lately they get worse every time i go. Im never going back again. I paid for the gold car wash and you can see by the pictures that they just dont care anymore.

Jo
Review №9

Very very nice as usual it was packed but I got there right before the pile up was n wax was in and out in about 1hr. Wasnt to bad for a EASTER weekend

St
Review №10

This place steals credit card info beware. I advise to go else where. I used a new card only there a couple times and each time they stole it and used it. Prison time is coming for them

Si
Review №11

Over priced for how they clean your car!!After paying almost 34dls...the inside wasnt completely clean, I didn’t notice until I got home... it happens to me couple of times I’m not going no more

Jo
Review №12

Bad experience and they damage my trucks mirror

Te
Review №13

I had to go back to get my car redone. They were super busy but still should not happen.

Br
Review №14

The service is great! We go to Capital Car Wash for both our cars and they do a great job. We always use the coupon and ends up being a bit more affordable. Theyve always cleaned both our cars up to par and if theres something wrong, we usually tell them right then and there and they fix it.

Ca
Review №15

The work is not good. The price was very expensive. This place does not work, I do not recommend it to anyone. totally not good. My car was left dirty and scratched in the paint. They totally dont do the job well. For earning more money. it doesn T work

Ro
Review №16

My car was stolen from this car wash 2 weeks ago on Saturday if I could give them zero Stars I would. staff acted like they didnt know what I was talking about when I questioned them about car leaving lot. Manager acted like it never happened before. community service officer told me shes been there five times in the last month for stolen vehicles. The least they could have done is to offer to return my money.

Ph
Review №17

Quick and clean. Very efficient running car wash. I try to get in during the week when its not so crowded. The weekends are very crowded. They do a very decent job of hand washing your car. Vacuuming could be better but overall my car gets cleaned quickly and I dont have to do it.

P
Review №18

Its a decent car wash if youre in a rush and you need your car washed quick they do a decent job there are many other car washing places around that can really take care of you and detail your car and generally spend more time on the interior doing the things that really make your car clean and matter like blowing dust and crumbs out of cracks in the interior rubbing down the seats were protective leather Solutions Armor All the tires and clean the rims as a standard but overall this place is decent Im sure they can do those things if you ask for it and might be at an extra expense but its worth having the car clean

Ap
Review №19

If you need to get your car washed the price is ok. They do a good job.As far as getting your car detailed in side and out I give it a 2. They said they could get the Oxidation out of few small places but, they didnt get it out like they said they could. Will not be taking my car back for detailed service. I will take it for a regular wash.

sa
Review №20

Work kind of sloppy

Ka
Review №21

Its the closest to my house, but for 29.99 the carwash could be better. My mirrors, windows and dashboard always look dirty after. I have to redo when I get home 🤷🏾‍♀️

Ma
Review №22

Good service

Ro
Review №23

Great job for the price. Folks took time to make sure my car was pretty :)

Jo
Review №24

Sloppy service . . . sloppy work. Left swirl marks and scratches all over car, didn’t thoroughly vacuum car, slow and lazy work. Interior plastics and leather got a little damaged. Utterly disappointed, I recommend spending the extra money on a reliable high end washing/detailing service.

An
Review №25

For the price i paid.

Da
Review №26

They can be really good if you tell them to do so. Once you get on their case they do an excellent job. Dont expect them to care about your car like if it was their car. They are doing what they can to move fast

El
Review №27

Very poor job done. Had to get on them and redo the inside of my car. Took 10 mins longer than it should have if they did it right the first time. When i got here there was no one else here and very few people came after me.

J
Review №28

Good prices hard working employees

Tr
Review №29

They wash outside . But no clean inside. Wash like no wash. I have to asked them give me the cleaner and clean by self . $35 plus tips.Gas station coin car wash is better

Gu
Review №30

They never clean my car properly they are sweet poison

Ja
Review №31

Over priced for how they clean your car!! Cant understand why so popular. They do not have a supervisor check each car for quality. After paying 30 bucks...the inside wasnt completely clean, but luckily I notice others before me inspecting their cars and having fixes done which is what I did. First and last visit for me! Update 4/2018 no change.

Jo
Review №32

This is the worse place to have your car cleaned. My car is dirty that is why I came to this place. They did not vacuum the trunk and seats, they did not wipe the dash, armrest, etc. You can get a better service for a cheaper price somewhere else. They deserve less than 1 star.

Jo
Review №33

$44 carwash with vacuum inside is too much.. didnt expect my car was still dirty outside and inside.. its a ripoff carwash

jo
Review №34

They have a deal for 8 Gold washes which is a pretty good cleaning normally 35.99 you get 8 for 150.00. I like this place they do good work.

Jo
Review №35

I took my car here and got the premium car wash. The outside wash wasnt too bad but the inside was horrible. My rearview mirror was still wet with spray along with my cupholders. My backseat was made dirtier than before I brought it, there was a bunch of sand all over the backseat from a dirty rag that they left there.

re
Review №36

This place really went downhill. I havent been here in years decided to give it a shot paid 25 bucks . they didnt thoroughly vacuume the floor or underneath the mats nor did they windex the inside windows. And apparently you have to tell them you want them to vacuum the trunk or else they wont do it. Its crazy when I was there I saw a bunch of cool expensive looking cars so I figured it was cool. I dont know... I will never go here again.

Aa
Review №37

Dont bring your car at this place they stilling stuff

St
Review №38

The only thing to me that desvers 2 stars is the outside of my car is very well cleaned. The inside fu** that it was so bad that I ended up doing the vacuum and the detailing the car my self. Never going back again

sh
Review №39

Terrible!!! $38. Gold ServiceLet me elaborate...- Absolutely no attention to detail!- A puddle of Windex on the bottom lip of my rear view mirror!- Tire dressing pooled at bottom of tire- Tiredressing not spread evenly...not even present on parts of all tires- Car mats not placed back in correctly- Gas Compartment not dried and attended to- Door sills - no attention to detail...incomplete- Contents of my tray...thrown onto seat and left there.I could go on and on.Bottom line is this...incompetent ownership/management.Train your employees and have an incentive/accountability system!

An
Review №40

Be careful what you leave in your car, these people are thieves. they stole my grandmothers wedding rings

Hu
Review №41

You have to inspect your car and really direct them on what to clean. They left my trunk unvaccumed, didnt clean rear windows and there were still patches of dust inside and outside the car. Ill be looking for a new spot next time.

lu
Review №42

Good place. No real issue. Can get busy some days

Ki
Review №43

Favorite place to wash the car they always do a great job

Lu
Review №44

They wash very good..I know better places

Up
Review №45

Good working employees

Qu
Review №46

This carwash is terrible.

Sa
Review №47

This place is a joke, they have to be the worst quality car wash is San Jose and they are very expensive for what they do to your car which is not much. Smudges, water marks from improper drying and interior not cleaned properly. I am not coming back to get ripped off again.

Aa
Review №48

Been getting my car wash here for are couple years. They do an okay job but some days they leave grease marks in my interior of my car. No bueno sometimes.

Li
Review №49

The last time I went was almost a month ago un that time was very good so I return I was close to there but this time was really bad I pay for the Gold but was a waste of money, people are rude, manager was like he doesn’t care . For sure I don’t came back anymore I love my usual place .

An
Review №50

Never ever going here again... I could wash my car better blindfolded. Thanks for wasting my time.

El
Review №51

They work fast

Ma
Review №52

The Staff Was Amazing, Making Sure Your Car Is Completely Clean Before You Leave!🚗🚘🚗

Sa
Review №53

They do a decent job, inside and out, but their prices have gone up.

Ab
Review №54

Average car wash.Inside cleaning was just okay.But not worth the $27.

Ma
Review №55

Good carwash be a little pricey$$

Wh
Review №56

It was good so far then the cashier make me feel like crap :/ they make me pull money on the atm because the cashier did in error. I paid $3.00 more for my carwash... car#374 slsmn#9724

Ha
Review №57

17 years of excellent history

An
Review №58

Good wash for the price. A little crowded but not bad

Sa
Review №59

Amazing service

Je
Review №60

Very Very Unsatisfied... Never again will i come here, I Paid to get my Van Cleaned and they did a Half Ass Job (I could of did that) I didnt Notice till once I got Home I Notice the backseats, and Cup Holders in the back were Untouched and it Looks like the didnt even Vacuum!!

Pa
Review №61

Great place to wash.

Aj
Review №62

POOR. They locked my car and manager and employee was rude, just gave me money back. They said they are not responsible. I had to spend $120 to get get the car open again.Very poor customer service. Im not going here again.

Da
Review №63

Very poor service I was there for 1 hour and 30 minutes there need more people to work

Mi
Review №64

Always do a good job, I buy the package and get 3 or more waahes FREE also get a 15 cent discount on gas so its a WIN, WIN for us the customers

Ar
Review №65

Terrible service. Dont go there

Ce
Review №66

Good and thorough job...

Su
Review №67

It was not as good as before car was not cleaning very well by vacuum cleaner.

Ju
Review №68

Good service, clean car.

Gi
Review №69

Great and fast car wash

Ma
Review №70

The car wash was done very quickly and very poor I paid for the most expensive regular car wash which was the gold package and the interior was horrible left with dust everywhere Windows smeared mirrors smeared just terrible interior job

Ja
Review №71

Good car wash.

Ju
Review №72

They did a nice job

De
Review №73

Excellent service

Gl
Review №74

My car sparkles when i leave there not a scratch on it

Os
Review №75

Terrible service plus they scratch all my car

Ca
Review №76

Entering this place was hard.

Ni
Review №77

Small discount after carwash is always a plus

MI
Review №78

Fast car wash

Je
Review №79

This is the worst place ever it is expensive and they do not clean your car they dont even care about your car never coming here again

Am
Review №80

Nice and good job

E.
Review №81

Great place

Ma
Review №82

I had wipe down the inside after they were done

So
Review №83

Good job

Ed
Review №84

Ok wash was not that great

Ol
Review №85

No good

tr
Review №86

Too expensive 33 for a car wash

He
Review №87

Fast service

Ga
Review №88

The best

Da
Review №89

Ok place for a car wash

ju
Review №90

They always leave the inside dirty, you have to tell them where to vacuum, they leave wet spots all over on the outside,Windows are always dirty,too bad I bought the booklet of coupons, they need 1 person to check for quality before customers do,if they want to prosper with their business

Py
Review №91

Terrible

La
Review №92

Great services

An
Review №93

Clean up the floor

po
Review №94

Over prices

Ad
Review №95

Poor customer service

Ju
Review №96

Bad service

Ki
Review №97

Good

Om
Review №98

Be very careful when polishing your cars. They do a poor job, and they are not responsible for the damage they do to your car.

Fa
Review №99

Good

Te
Review №100

When I want my car to be super clean, I have a good job here.

Information
29 Photos
100 Comments
3.2 Rating
  • Address:2701 Story Rd, San Jose, CA 95127, United States
  • Phone:+1 408-926-6200
Categories
  • Car wash
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8:30am–6pm
  • Sunday:8am–6pm
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