I’ve use them for some 28 years, but intimidating to know they’re in my neighborhood…I always leave unhappy as finishing the job when I get home. Could put a bit more efforts and less carelessness. I still give a reasonable tip regardless.
Always go here for a real car wash! Just wish they would spend more time cleaning down the dash and cup holders I had to clean it better when I got home
So far so good. Havent gone wrong yet. Customer service real nice and helpful, and as for their service I love going in the mornings I feel like the job gets done just right. My car ends up looking sexy 😁😂🤗 wait time is pretty good I mean at least from when they open to like 10am that Ive gone its great!!!
It was my nice experience to visit here. They really did a great job. I really liked their work. staff was so friendly and kind here.
Quick, and good interior/exterior car cleaning place. I had the monthly membership, and definitively got my moneys worth out of it.
Pretty good and fast service to clean your car
When asking details about the carwash I paid for employees were Ryde. Asked for a manager had to wait 15 minutes.
I am a general contractor working in the Bay area. I live and commute from OC.I wanted to find a local hand carwash that could take care of my care like my boys down in Santa Ana. I found them. These guys do a wonderful job and they will have my business as long as work up here in the Bay.I feel that I am kind of a picky person and i like good workmanship.Good job.Thanks,Don ThomasWardtek Construction, inc.
I used to live on a dirt road so my car was pretty dusty on the inside, but that’s why I paid to have it cleaned instead of doing it myself. This car wash supposedly wipes down the inside of the car but they did such an unbelievably poor job it inspired me to leave my first ever review of a business. The dash, steering wheel, and center console were basically uncleaned, the edges of every door was completely untouched. Even the outside of the car had dirt and watermarks all over. They didn’t even bother to lift the folded weather mat in the trunk to vacuum under it. Pay your neighbors’ kids to wash your car instead of coming here or be prepared to wash it twice.
My favorite car wash ever
I paid for the Platinum Special, and they didn’t even clean my car right. There’s dirt stains all in my back seat. I’m not happy with this place, I’ve came here for years and never was disappointed but today I don’t know what happened. Never coming back again. For what I paid for on top of tips, this is the kind of service I receive? Ridiculous.
I’ve been to many car washes and for their go-to selection, it was like any other between $25-$35, it’s mediocre. In the end, you’ll find your car still in need of additional wipe down work done yourself. The standard selection I can do myself at home. If I need an interior shampoo or that sap or scratch buffed off I’ll go to an auto detailer that does the job well.
I have to give a big shout out to Abel! He took his time to go over the different packages with me, explained further how everything worked, WALKED WITH ME :) to point out the store items, complimentary coffee/tea, and seating area. He definitely impressed me with QUALITY service. And my car came out great! Thank you to Abel and his team!
If I could put zero stars I would. Ive been coming to this place for about a year or two and not once have I had a major issue, but this time I got the Platinum wash and paid extra for them to shampoo my carpets and the exterior of my car looked like garbage. The whole skirt of the car was untouched along with the rear bumper near my license plate. On top of that they hit something against my window that scratched it really nasty.I had to spend about 30 mins going over footage from the cams with very poor quality with what seemed like a manager all for nothing. Of course its not gonna pick up this scratch from cameras. This guy tried saying it was a rock that hit my window. My drivers side window, how is that possible? It was multiple scratches that at first had paint residue along with it. It was very hard to wipe off. And once a the residue was gone you can see the area that was damaged on my window. They took no fault from it of course.Terrible place, over priced car washes that have no attention to detail. Auto pride in damaging peoples cars and providing the worst service for exterior washes.Dont ever go here youre better off washing it yourself
Poor service the manager with glasses is really rude and doesn’t listen Emmy car was still dirty even after having it cleaned
Staff is amazing. Always friendly and accommodating. I get my car seats cleaned and have the monthly pass. Its totally worth it. Best times to come is early in the morning or you will have approx 45 minute wait time. Wish the staff had overhead to help with the hot sun. The staff works so hard and values thier customers. If they have missed anything they are happy to fix it. Best car wash I have ever been to.
Worth it to get a monthly pass! They are always quick and thorough💖💖💖
Back open for business- Woo ! This is the spot! If the miss something you can ask for the touch up or they will rewash for FREE. You have 2 days to return for 1 wash for ex: it rains, they will rewash your car. I cant recommend another spot- except AJs auto detailing for hard jobs.
More Scammers in this area.Paid 2nd highest package and the inside seats were still dirty, they just barely touched them, could say they maybe didn’t.The dashboard still had dust.I would have gotten same service for a $10 drive in car wash.WILL NOT BE BACK!!!
Hands down the BEST full detail car wash spot in the South Bay! They are all so polite, patient and extremely thorough! The price? You cannot beat it!! I can finally get in my car without the grunt about how filthy it is! 😂
Great service, did a great job. The guys deserved and got a good tip! Price was fair and they worked fast.
I am very satisfied with Miguel’s customer service at the car wash. He found some important belongings that I have lost and returned it. I am grateful for his honesty and integrity. I know he is a great worker with a big heart. He is kind, hardworking and trustworthy and thus, deserves recognition for his outstanding customer service!
Car wash is ok but the detail packages they have are a sham. NEVER EVER FALL INTO THE TRAP. I paid considerable amount for Gold wash and Clay detail which probably takes more than an hour if not 2.However, less than 25 mins after I left the car, I got a call saying my car is ready. Which included vacuum, hand wash, carpet shampoo, dry and clean.When I went there, the car was only washed and cleaned, no hints of clay detail. When I questioned how could the Gold wash and Clay detail could be done in 25mins, there was no proper explanation. Only thing they offered me was a basic car wash for the future, really? for the close to mid 3 digit money I paid?Never going there again.
Going to tag on to the other reviews and admit this is a hit or miss location. Sometimes they do a great job and others I swear I’ll never come back. It is expensive and they get a lot of business, so i think When things get busy, they take advantage of and forget how much people really pay for these services and you become just a number. They push your vehicle through like cattle. If i could Give any advice to this location, I’d say they need to improve on the details and small things. Too much is slipping from the second you pull up to when you get your car back. Attention to detail is huge. Too many missed spots and miscommunication between their staff to get the job done right. Few small improvements and they could be the best location in San Jose if they wanted to
Came here for the 1st and last time. Expensive car wash. And I wouldnt have a problem with that if it was a great car wash. When I received my car it had dust all over the dashboard. Windows were streaky and it didnt smell fresh at all. Very dissatisfied. When its busy thier quality goes way down.
Not happy with the serviceThey missed a lot of spots. Rear was the worst one. Its like half of the tailgate was not wipe down or cleaned properly. Most likely will not come back to this place. Sad Ive been here couple of times and they did okay but today was not great. This is not my go to carwash I was just in there area and figured get a wash from here.I saw a dirty area near my mud guard and told one of the employees but it seems like he wasnt happy with cleaning it a bit more because he just slighty cleaned half of it. Im like this is not worth it. Plus this person honked at a customer while she was getting ready to leave like it was a very busy morning. Who honks at a customer? LolzThis place washes your car very fast. I guess its more about the quantity than the quality. Ive been to a couple of places in SJ that charges about the same price but and they do a good job but this place I dont know. Maybe I just caught them in a bad day. I had to spend about 10-15 mins cleaning what they missed. Shoulda just cleaned it myself if I knew I was going to cleaning my car some more after a carwash would have saved me $30, time and gas lolzThus its was like 10AM Id understand a little bit if it was in the middle or late in the day. People get tired and miss stuff unintentionally but this was in the morning and it was not crazy busyFast service: Pass Quality: Fail
I have my car washed today at 9 am. I paid almost $90 bucks and tips for a silver package and detailed wash. But my car was not clean. I had to get my car back to them for another hand wash. There is still dust and mirror not cleaned totally. Really disappointed
I would highly recommend this place if youre looking for detailing. I havent used the regular car wash service so cant comment on that.This is my new car wash place.
I see the best time to take your cars in to get washed and for them to do a good job is towards the morning. Workers looked a little tired after 2. Theyll do a great job if you tell him what you want and how you want it.
Overall good experience, attendant was friendly and wanting to provide good costumer service. My car looked better after attendants cleaned it
The wait is short and the service is excellent.The price is around 30$ to 40$ depending upon what you want.
Will always bring all my cars here Ive been washing my cars with them for 4 years now ask about the membership you wont regret it huge shout out to hector, sandra and the entire auto pride family thanks for all your hard work and dedication to your customers
Only place for detailing. Treated like your the only customer. True loyalty.
I have been here numerous times. This most recent visit was, unfortunately, subpar for the level of service.
They do a good job.
Never take my car here again. They scratched up my car and they said it was already there. I know my car very well.
Quick Service
They do the job. Occasionally will discover missed spots, but hey, it aint brand new anymore. Nonetheless, just point it out and theyll take care of it. Grab a free cup of coffee while you wait.Its connected to a Chevron. Fill up before and get a $3 discount off the wash. Or if getting a Silver or Gold wash, bring up the coupon on their website (use your smartphone) and get $5 off.Dont forget to tip.
Excellent service, the people are very friendly and my car is always clean ... also, the cashiers always have a very nice attitude ...
Do a good job, but its getting expensive.
One of the worst services I have ever received. I wouldn’t recommend anyone to have their car washed here. Poor service and not any all worth for your money. From the outside it looked like I would receive the best car wash service, but it is nothing. There are many people involved in washing and cleaning your car from start to end. But I felt it worthless if you do not receive quality service. I wasn’t satisfied with the service and made them do it again, but nothing changed, there was still dirt on my car even after doing for 2 times. I would have made them do it again, but it was already 1 hour I had spent there.
Ive tried many different car wash places and this one is pretty much the same as any other car wash that is decent if you need your car washed come to this place if its was close to you if youre looking for something spectacular maybe do a little bit more searching before you choose this place be specific with what you want and how you like your car cleaned also if you want to save some money do things yourself
Very Good Service! Everyone Smiles! I had a Coupon they honored immediately! I recommend this car wash to Everyone! 👍
Yes, its not perfect: sometimes bugs are left on the front. For the roughly $40, theyll correct any things that were missed in the wash. The staff is friendly. If you want perfection, go drop $350 on an auto detail.
Excellent and detailed carwash between $20-$40. Expect a 20-30 minute wait - but its worth it. Cashier doesnt offer cash back to tip, though.
Its really cheap to get a good car wash. They care about their costumers and they always give you a rain check that you can use two days after your visit.
I paid way too much for a job that I could have done better. My center console isnt dry my windows arent clean my interior is oily and I had to have them clean my door by hand. I dont recommend this place and I wont return. Definitely not worth the price I paid.
Took my car for wash here and it was the worst wash Ive ever received, all the excuses and its still dirty! Waste of my time and worst of all my money
I paid good money for my car wash and my interior look like they didnt even touch it. My windows still had streaks of dirt. And the exterior was semi ok but my rims had spots of brake dust looks like they cleaned it with their eyes close or didnt even touch them at all.
I paid full price for a car wash and they did a sloppy job. Some water-dripping marks on the outside and too many streaks on the windshields on the inside. They also only spot-clean the floor and seats and there were little pieces of paper on the floor. This type of service deserves one star or less. Not recommending to anyone.
All right job. This place is $$$.
The staff is friendly. They have a nice waiting area. Prices are fair. The actual cleaning of the car however, can be sloppy. Last time I went someone left a cleaning rag on the rear passenger seat. The dashboard was a hit and miss since they complerely missed wiping the area on the driver side. I usually dont pay much attention to detail but the mistakes were too obvious. Oh yeah, I paid for piña colada fragrance but didnt get anything. Too bad i did not notice until I was on the road. Did I mention it was not even busy at the time I went??
Great customer service. They always miss spots but when you ask them to clean it they willingly do it with a smile.
Best carwash experience I ever had. Staff are friendly and helpful.
Website still states the Capital Expressway facility is hand wash - it isnt. My 2018 BMW picked up brush scuff marks on its rear bumper.
Always very friendly and helpful. Not always a perfect job but very quick.
Been going to this Car wash for 25 years, before i leave i review the job, call it good then leave, sometimes they miss stuff but are glad to handle it with the minute. ;-)
They did horrible on my car, my car was already pretty clean in the inside and they didnt even bothered vacuuming well. Never coming back.
Very detailed!
I always go to auto pride for car washes. Service is great and quick.
Good experience! Great service with San Jose team!
I will NEVER come back to this car wash again. The wash was horrible and on top of that they put a huge tear in my floor with their vaccum and the manager was absolutely unprofessional about it arguing back to me. Go to Touchless youll be glad you did TRUST Me.
This place is horrible. I paid $30.99 for a car wash and I ended up washing it when I got home. The dash was half wiped down, the whole skirt of the car was still dirty, and somewhat vacuumed floor. Terrible place to take a car for a wash. I wish their employees took PRIDE in their work.
They do a great job! Friendly!
They always do a good job on my truck better than touchless
Bad car wash I paid full detail for my brand new M3 dripping water, very small scratch in hood with their old cloths also leather not clean properly.I handle the receipt and they waited for me to give tips nooo way Jose Im not tipping anyone after this I complain they said came back tomorrow we are very busy. What? I have no time to came back?? do so.... I came back day after that they said you dont have no receipt so we cant do anything so F.... Angry. NOT RECOMENDED RUDE PEOPLE.
This place is not a place I would recommend. Not only did I have to go through twice but they didnt vacuum the car.
Best car wash & Friendly people.
I just love this place
Good Quick place to have car washed.
Did car wash once and it was an awful job,i paid extra for car wash too,to get my headlights wax and no difference,im so upset!
I love this car wash!
Good but pricey
REALLY should have just taken my vehicle through a automated car wash and saved $30 I asked them to go back over the front of the truck because it was still dirty. All the attendant did was wipe with a towel then walk away. Have to re clean the interior because it looked like they only vacuumed. Waste of money.
Employees are quick and do a good job
THEY ALWAYS LEAVE MY CAR DURTY LAST TIME THE DUST WAS TILL THERE!!
They do great job
In this location they are slow as f$$k. Yes they are friendly same as other locatuons
Great place to wash your car
They are okay. Not bad and not good
Great always room for improvement
Employees friendly and do a good job
Clean, efficient, and fast!
They had Coke. All I got here.
Very good
Average but busy.
Ok
If you are paying VIP membership at 69.99 a month you should get VIP treatment if there is a long line there should be a way too get the people that pay the full VIP membership VIP treatment and get too the front of the line u should not treat your VIP members bad are u should not treat your VIP members the same way you treat a non VIP member there should be a VIP line are something too that nature like they do at every business this makes most VIP customers want too cancel there membership
Best car wash
Very good
Charge more for the service you get
Good job
I remember when
Good job
Good service
Just along for the ride
Bad vacuum